This report discusses the importance of the work environment in an organization, with a focus on Amazon. It covers ethical values, legislation, and two forms of identity. Evidence from similar organizations is also discussed.
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Understanding the Work Environment 1
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 Introduction of organization.......................................................................................................3 Discussion of organisation’s main purpose and goals.................................................................3 Values and ethical practices.........................................................................................................4 Relevant public policy and legislation.........................................................................................5 Two forms of identity..................................................................................................................7 Discuss evidence from other similar contrasting organisations in developing key points..........8 CONCLUSION...............................................................................................................................9 REFRENCES................................................................................................................................10 2
INTRODUCTION Working environment is an important perspective which has been used in order to develop betterworking conditions within an organization. This is an important perspective which helps upon formulating organizational behaviour in terms of both internal and external factors impacting organizations growth. Further, various aspects are included within working environment followed by an organization. The concept is known for improving working within an organization which allows work to be done more effectively. Scope of the perspective is wider asit deals uponaspects related to business and its development. Nature is dynamic as it makes business profit and revenue generated. The organization that has been taken is Amazon which is an multinational e commerce organization. In this report things covered is based upon ethical values used within working environment and legislation is required to be explained regarding various legal perspective. MAIN BODY Introduction of organization Amazon is one of the biggest online retailer organization which was formedby Jeff Benzo in the year 1994. The organization is an manufacturer of electronic books and has its own OTTP platforms for promoting web series. Its headquarters is set within Seattle, Washington. The organization has wider functions performed in relation to books, music, movies, housewares andelectronic toys and other thinks which is sold by retailers. The organization belongs to e commerce industry which has developed recently making organizations shift to online mode or selling its goods(Oppel, Winter and Schreyögg, 2017). The aim of this reports is to develop understanding about value and ethics to be used by an organization in making the values applied within am organization. Further, legislations to be used by organization for its structural improvement is explained. Then various theories relevant for organization is discussed. The aim of “To continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success”. Discussion of organisation’s main purpose and goals The organization like Amazon is focused over goals that are based upon building sustainable business at both local and global level. Its mission is “ To develop as customer 3
centric organizationand committed over building sustainability within business regarding employees, customers, and communities. Also they have mission to make carbon free future by making people supporting value chain attain dignity and respect”.The main purpose of the organization is to develop as business entity which makes sustainability provided within business anditsdevelopment.ThroughsuchperspectiveorganizationlikeAmazonshouldattain sustainability in relation to employee and customers required to be maintained. The pre modern period for Amazon has helped in developing better abilities that has lead towards development of various aspects helping in making organization achieve goals and objectives more effectively. Values and ethical practices Ethical values are those perspectives which have been used within business by making acceptance proved upon particular aspect. Under such practise laws and legislation are used for applying the ethics within an organization. Such values are known as ethical considerations which are developed in order to enhance working of an organization. Thus it is an important perspective present in an organization(Curado, 2018). The ethical value is covered within ethical code of conduct based upon making organization's process enhanced effectively. These ethical practices help an organization over developing various perspectives more effectively. There are certain ethical perspectives which has been followed by an organization and has been given as follows: Obey the Company’s Rules & Regulation This is one of the most effective ethical perspective which is followed by an organization in order to make organization'sagreement with regulation formed more effectively(Para- González,Jiménez-Jiménez and Martínez-Lorente, 2016). These rulesand regulationsare mentioned within organizational policies. There are certain important rules which are tardiness, inappropriate dressing, and language, etc. These guidance is related to an organization core values required to be used within an organization. Therefore, it is important that new employees properly read these rules & regulations in other not to defer them. Communicate Effectively Effective communication is an important perspective which is based over developing better communication over dealing with issues within workplace. Communication effectively impacts working culture of Amazon as communication cannot be done in appropriate manner. It communication is poor then an organization is not able to make task completed on time. Further, 4
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communication make work to be completed more effectively and quality results produced by making information provided upon developing high range of customers. Develop Professional Relationships This is animportant part whichis based over focusing upon team work and helping careerdevelopmentpossiblemoreeffectively.Professionalismrelationshipsmakesproper structure developed within working. Also through such aspect professional workplace and integrity is maintained over improving productivity. The relationship makes low and high level employee share ideas making knowledge to be passed to junior employee. This makes project meet deadline over selling product. It makes an organization like Amazon handle all kinds of professional worm which makes all kinds of work to be completed more in effective way. Through this Amazon is able to make better relationship developed with various retailers for supplying of products to them. This makes professionalism more effective in nature for product circulation done. Take Responsibility This is important for an employee as it makes responsibility to be taken over decisions making both team and manger take all kinds of responsibility performed with more efficiency. In an organization like amazon these aspects are connected to ethical values as it makes proper perspective developed within an organization like Amazon. Relevant public policy and legislation Legislations are one of the mos effective legals aspect which is connected with an organizationandisdesignedbylocalauthoritiesandgovernmentinordertoimprove organization and its working. Further, various kinds of legislations in relation over organization like Amazon has been discussed as follows: National minimal salary act, 1998:The act is based over developing minimal salary for employees. The cause of employment law has hobby of workers and eradicating any kind of exploitation done towards employees(Pavlov and et.al., 2017). This is based over making various kinds of rules and regulations developed by an organization which promotes positive changes within salary structure followed by organizations. As per this idea of operating on the basis of contract has been suggested. Amazon with the help of this act is able to develop proper structure for its employee which creates job satisfaction withinthem.ThroughtheactAmazonisabletoachieveitsgoalofemployee 5
sustainability. If the act is not followed then it may lead towards impacting overall performance of employees and organization at local and global level. Employment family members act 1999:The act has been able to deal with desired perspective which is shared within workplace. It leads over making employees family attain security for long term helping employees focus over work and tasks performed by them. In relation to an organization like Amazon focuses over employees and relationship with them for making role of to be fulfilled more effectively. Through forming contract and developing schemes employees families can be benefited in terms of fulfilling there basic needs by providing employee health insurance and other insurances(Collings, Wood and Szamosi, 2018). Human rights act, 1998: The act has been used in order to provide basic rights to all individual living within a country. These are basic rights which leads towards making development done over human relations. Further, the act is required to be followed by Amazon as it gives employees protection against any kind of infringement done towards there basic rights by an organization like Amazon(Belizón, Morley and Gunnigle, 2016). Data safety act 2018:The Data Protection Act 2018 is a United Kingdom Act of Parliament which updates statisticssafety legal guidelineswithin the UK. It is a countrywide regulation which enhances the European Union's General Data Protection Regulation and replaces the Data Protection Act. The Bill lets in exemptions for sure styles of statistics processing, which includes processing with inside the hobby of countrywide security, for criminal proceedings, or for journalistic purposes. The Bill calls for that a serving replica of private statistics be saved in the territory of UK. The act boundsAmazontowardskeepingallinformationofitscustomersandemployees protected by creating secured software for it. Also the act has set downs guidelines which is mandatory to be followed by all organizations operating within country. Organisations can execute all of the operational sports nicely if the control and personnel percentage right family members with every others. The supervisor of Amazon focuses at the human relation technique which good enough family members allows in constructing the aggressive crew that is used to take vital selection in phrases to undertake the adjustments. Sound verbal exchange and obvious relation complements the contribution of personnel because of 6
which supervisor can formulate feasible selection for a hit functioning (Sanders and Lin, 2016). Similarly, implementation of employment law assist to hold the consider of personnel for organisation due to the fact they get truthful remunerate and fitness operating conditions. Due to which the supervisor examine the inner and outside surroundings and makes vast selection that are observed with the aid of using the employees successfully. Employment relation justify the functioning of an agency because it affects the general selection making manner. If the business enterprise of Amazon does now no longer percentage feasible relation with personnel then they'll stay reluctant in term to complements their talent with the aid of using obtaining new operating pattern. So higher worker relation help the organization to beautify the productiveness with the aid of using handling sound relation with personnel(Zeuch, 2016). Moreover, HRM practices too effect the selection making spherical and desires to followed in keeping with the scenario or commercial enterprise surroundings. Like, if Amazon company is dealing with troubles associated with the absenteeism fee then they are able to provide the bendy operatingsurroundingstopersonnelinanefforttomaintaintheirhobbyandendsin organisational success. Two forms of identity As employer like Amazon has been managing several troubles it's based completely upon gender and colour. These perspectives are included on the basis of several forms of troubles related over discrimination. In order to cope with the ones problems Equality Act 2010 is carried out the act legally protects human beings from discrimination with inside the administrative center and in wider society. It modified previous anti-discrimination felony tips with a single Act, making the law much less complex to understand and strengthening protection in some situations(Askenazy and Forth, 2016). The Act makes it unlawful to discriminate in competition to someone on the grounds of any of these developments: age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion/belief, sex (gender) and sexual orientation. These are frequently referred to as protected developments which is probably These are age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. In relation to this various kinds of perspectives has been cover which has promoted equality within working place that is equal opportunities through this Amazon is able to ensure 7
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about workers by treating them equally and not tolerating any kind of discrimination related overrate, colour, national origin, gender, gender identity, sexual orientation, religion, creed, the presence of any physical, sensory, or mental disabilities, age, political ideology.These policies has helped Amazon in dealing upon discrimination issues creates equality in its system making work to be completed more effectively. Through this Amazon is able to make diversity created within its working patterns followed in an organization like Amazon. Discuss evidence from other similar contrasting organisations in developing key points. Amazon (AMZN) competes head-to-head formarketplacepercentagewitha number of the most importantorganizationswiththeworld. While Amazoncommencedout asan internet storeof books, it has grown over thea long timetogrow to bethe most importante-trade corporationwith the aid of usingsaleswith theUnited States.• Amazon is the world'sbiggest on-linestoreand isswiftlydevelopingits footprint indifferentregionswhich includesbodily retail stores, subscriptionofferings, andinternetofferings. • Amazon's retailkeepopponents encompassTarget, Walmart, Best Buy, and Costco. • For subscriptionofferings, Amazon competes with Netflix, Apple, and Google. • In theinternetofferingscategory, Amazon has numerousopponentswhich includesOracle, Microsoft, and IBM. In its quarterly and annual monetarystatements, Amazon breaks downwhereinitgetsitssalesinto5most important categories: •Online stores •Physical stores •Third-celebrationvendorofferings•Subscription offerings•Amazon Web Services (AWS). This has made Amazon stay ahead of its competitors. Amazon has various competitors like flipkart and myntra as they have been providing similar services which leads upon developing better services which has given tough competition to Amazon(Rawashdeh, 2018).The key points that has been followed by them has leads towards enhancement of online services provided by Amazon. Also Amazon uses Alexa which is an unique artificial software that made Amazon attain more sustainability within market. 8
CONCLUSION From the above document it's been decided that human aid control is the powerful crucial a part of enterprise that focuses to decorate the overall performance of personnel in terms to reap the unique goal. The tremendous cause in addition to scope of employer is to reap the boom via way of means of hiring acceptable employees and achieve the goal of firm.Certain sports like motivation, education as nicely improvement programme results in the process delight and assist to flourish the overall performance of enterprise. There are numerous recruitment in addition to choice methods that assist convey ahead the overall performance of appropriate candidate and weed out fallacious ones.Moreover, powerful family members wishes to be shared among the organisation and worker which greater the possibilities of productivity. Further, software of employment law help the employer to keep the worker relation and advantage sustainable improvement. 9
REFRENCES Books and Journals Askenazy, P. and Forth, J., 2016. Work organisation and human resource management: does context matter?. InComparative Workplace Employment Relations(pp. 141-177). Palgrave Macmillan, London. Belizón, M. J., Morley, M. J. and Gunnigle, P., 2016. Modes of integration of human resource management practices in multinationals.Personnel Review. Collings, D. G., Wood, G. T. and Szamosi, L. T., 2018. Human resource management: A critical approach. InHuman resource management(pp. 1-23). Routledge. Curado, C., 2018. Human resource managementcontributionto innovation in smalland medium‐sizedenterprises: A mixed methodsapproach.Creativityand Innovation Management. 27(1). pp.79-90. Jouda, A. A., Ahmad, U. N. U. and Dahleez, K. A., 2016. The Impact of Human Resource Management Practices on Employees Performance: The Case of Islamic University of Gaza in Palestine.International Review of Management and Marketing. 6(4). pp.1080- 1088. May, R. C. and Ledgerwood, D. E., 2017. One step forward, two steps back: Negative consequences of national policy on human resource management practices in Russia. In Human resource management in Russia(pp. 25-42). Routledge. Nwachukwu, C. E. and Chladková, H., 2017. Human resource management practices and employeesatisfactioninmicrofinancebanksinNigeria.TrendsEconomicsand Management. 11(28). pp.23-35. Oppel, E. M., Winter, V. and Schreyögg, J., 2017. Evaluating the link between human resource managementdecisionsandpatientsatisfactionwithqualityof care.Health care management review. 42(1). pp.53-64. Para-González, L., Jiménez-Jiménez, D. and Martínez-Lorente, Á. N. R., 2016. Do total quality management and the European Foundation for Quality Management model encourage a quality-orientedhumanresourcemanagementsystem?.InternationalJournalof Productivity and Quality Management. 17(3). pp.308-327. Pavlov, A. and et.al., 2017. Modelling the impact of performance management practices on firm performance:interactionwithhumanresourcemanagementpractices.Production Planning & Control. 28(5). pp.431-443. Rawashdeh, A., 2018. The impact of green human resource management on organizational environmental performance in Jordanian health service organizations.Management Science Letters. 8(10). pp.1049-1058 10