CPPDSM4080A Work in the Real Estate Industry CPPDSM4008A

CPPDSM4080A Work in the real estate industry
CPPDSM4008A Identify legal and ethical requirements of property sales
CPPDSM4007A Identify legal and ethical requirements of property management
CPPDSM3019B Communicate with clients as part of agency operations
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CERTIFICATE OF REGRISTRATION ASSESSMENT

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Assessment Information
Assessment for this unit covers the elements and performance criteria for the unit of
competency:
CPPDSM4080A Work in the real estate industry
CPPDSM4008A Identify legal and ethical requirements of property sales
CPPDSM4007A Identify legal and ethical requirements of property management
CPPDSM3019B Communicate with clients as part of agency operations
These units, form part of the CPP30211 Certificate III in Property Services (Agency) and
CPP40307 Certificate IV in Property Services (Real Estate) under the Australian
Qualification Framework and;
 Licensing under NSW Fair Trading.
Assessment structure
 Part A – Short Answer Questions
 Part B – Extended Answer Questions
 Part C – Workplace Situation Activities
Performance Criteria and Elements
Every assessment for a Unit of Competency within the Australian Quality Framework
(AQF) is structured around Performance Criteria and Elements. To access the
performance criteria and elements go to www.training.gov.au and search for unit code:
REINSW recognises the individual needs of each learner and will provide reasonable
adjustment when required.
To complete this assessment, type your answers where you see the insertion
symbol.
You have limited formatting options.
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PART A – SHORT ANSWER QUESTIONS
For questions in Part A, you will need to provide answers that directly address
the question, you may answer in point form. Ensure that you answer all parts of
the question.
To complete this section, type your answers where you see the insertion symbol.
You have limited formatting options.
Question 1 Research and explain the roles and responsibilities of the following
agencies
1. Australian Competition & Consumer Commission
2. Real Estate Institute of NSW
3. NSW Fair Trading
4. Australian Securities and Investments Commission
5. Tenants NSW
1. This is used to examine the quality of the products that are available
in the market, and subsequently, educating the customers about some
of the products that are good for human consumption.
2. Provides guidelines and rules that must be followed by all the agents
of the real estate.
3. They ensure that rules and regulations are followed to the latter by
both the investors and customers, hence enhancing fair competition
between different investors.
4. They control company’s monetary values, therefore, ensuring that
customers and entrepreneurs are entitled to the same rights, privileges
and freedoms.
5. Ensures that the rights of the tenants are not violated by controlling
the amount of money that is paid for a certain house that the tenant has
rented.
Question 2 In property management, there are a number of different types of
tenancies other than residential tenancy.
1. Give an overview of another type of tenancy
2. Explain the tenancy agreement that would be signed.
1. The residential park which is associated with the process of outlining explicitly some of
the roles of the park operator.
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2. RLLC Act of 2013
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Question 3 Research the specific legislation that applies to the following types of
tenancies and give an overview of the main legislative requirements of
each; eg: disclosure to tenants, rent increase, term of agreement.
1. Residential Tenancy
2. Retail Tenancy
1. There is a series of processes and guidelines that must be followed in
case the landlord needs to increase the amount of money that’s paid by
tenants.
2. The amount of money that’s paid by tenants cannot be increased in a
period of less than 25 years.
Question 4 1. What are the responsibilities of a property manager to the landlord in
relation to maintaining the condition of the property?
2. What are the responsibilities of the property manager to the tenant,
whilst the tenant is occupying the property?
1. A property manager manages all the tenants at the certain
apartment alongside all the resources that may be available.
2. Property manager assists in providing solutions to all the problems
that are encountered by tenants, for example, providing tenants with
some of the resources that might be missing in an apartment.
Question 5 Your Landlord contacts you to ask for the phone number of his tenant, as
he is going to install new carpet in the lounge room and needs access for
the tradesman to give a quote. He is very insistent that he must get
access asap.
1. What will you do?
2. What legislative requirements will affect your decision?
1. Notify the tenant that the landlord needs to enter his/her apartment.
2. RT Act 2010 section 55 and 57
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Question 6 Choose one of the Divisions in Part 3: “Rights and obligations of
landlords and tenants” from the Residential Tenancies Act 2010
and summarise what the Division refers to.
Ensure that you include the responsibilities of both the tenant and
landlord.
Before entering in the residence of the tenant, landlord must make
prior arrangements including notifying the tenant on the same.
The tenant should not interfere with the normal activities of other
tenants residing in the apartment
Question 7 1. Explain the process and timeframes for terminating a tenant’s
agreement under the following circumstances:
 Non payment of rent
 End of the fixed term
2. Explain the tenant’s responsibilities when they need to terminate their
lease during the fixed term of the agreement. (if the break lease clause is
included)
1.
2.
Question 8 1. When must receipts for rent be issued?
2. What specific information must be present on a rent receipt?
1. When the tenant has given out the rent
2. The name of the property manager or the landlord
The name of the tenant
Date when payment was made
The amount of money that has been paid by the tenant.
Location of tenant’s residence, for example, address information.
Question 9 1. At the end of the month the agency will disburse funds to their
landlords. What specific income and expenditure would be noted on
the end of month statement?
1.
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2. Explain the process you would undertake on a day to day basis to
ensure all of the information is correct on the end of month statement.
2.
Question 10 1. What are the documents that are needed before an agent can promote
a property for sale?
2. What is the Section and name of the legislation that outlines this
requirement?
1.
2.
Question 11 1. Explain the key differences between Joint Tenants and Tenants in
Common.
2. Explain the key differences between Torrens Title and Strata Title
property.
1. The core difference between Joint Tenants and Tenants in Common
emerges during the death of the tenants. For instance, to begin with
the Joint Tenants, interests of the diseased are given to the remaining
tenant. On the other hand, the concept of remaining tenant has not
been identified basing on the Tenants in Common.
2. In Torrens title, both the land and apartments are perceived to be
owned by the buyer while basing on strata title, the buyer owns the
building only without the land.
Question 12 1. Explain what information is contained in a Certificate of Title.
2. Explain how encumbrances affect the title?
3. Give an example of one type of encumbrance and what effect it would
have.
1. The name of the person that possess the given property.
The kind of the property that is possessed.
The name of the possession.
Relevant government official’s signature.
The date certificate was given.
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