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Work Placements and Learning in Social Work

   

Added on  2020-01-23

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Work Placement
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TABLE OF CONTENTINTRODUCTION...........................................................................................................................1Services provides by Excelcare holdings home care in Milton Keynes.................................1Analysis of the service provided by Excelcare holdings home care in Milton Keynes usingPEST, SWOT, Mckinsey 7S and Gap Analysis.....................................................................2Identification of the problematic areas needed to be focussed by developing threedevelopmental alternatives for improvement.........................................................................6Recommendation....................................................................................................................7CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
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INTRODUCTIONWork placement is that period of supervision when an individual hereby gets a priorchance of operating with an enterprise under the direction of one or more superiors. It is therebyreferred to be a vital opportunity for both the individual's to fully utilize such a prompt chance ofexhibiting their proficiency in terms of benefiting the establishment (Buckley and El Amoud,2011). It is however important for the placed individual to clearly acknowledge the ongoingservices of the organisation to further meet out the anticipated requisitions of their respectiveclients and users. The present report is based upon the accessible services of Excelcare holdingshome care in Milton Keynes by conducting a critical scrutinization of its amenities to thecustomers. This has been done with the help of varied business models as a way of proposingsome effective measures of improvement into certain identified areas. Services provides by Excelcare holdings home care in Milton KeynesExcelcare is presently having near about 32 residential care homes along with somenursing homes. Wherein, each of these care homes within are constantly working in groups togive its best possible to the users as a way of meeting out their expected demands. As a result towhich, they are continually striving hard to render superior the services aligned with personalisedcare standards to the inhabitants (Dunn, Schier and Fonseca, 2012). It is along with a pivotalintent of creating a secured and cordial place to live into where the care homes of Excelcare isalso evident to provide a wide range of services to the users that involve the facilities of beautysalon along with hairdressing, cinema rooms, internet installation's and libraries, etc. The currentreport is with a fundamental depiction of their Milton Keynes region where it is recentlycomposed of total five care homes situated in the areas of Castlemead Court, Dovecote Manor,Neath House, Water Hall Care Centre and Wilows Care Centre.Excelcare holding care home in Milton Keynes is referred to be a next home for the oldage people who are dealing with a vulnerable state of existence due to their old age conditionwith a special consent of people residing in Milton Keynes with such needs of disability. Incontext to which, they are hereby referred to provision a variety of offers in their well establishedresidential nursing homes and care homes. It is mainly with reference to their reputable careproviders who goes to a great extent for provisioning superior services with advanced qualitythat are erogenous to the identified needs of the care users (Georgiou, Espahbodi and De Souza,1
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2012). Excelcare holding care home is basically a private care service centre that is operated bythe family members of its owner. They are pride to use a people-centric approach to treat theapproaching care users where this tact is integrally tied into their family values. It is afteracquiring a rich experience of 20 years in provisioning quality care services to the users they arecurrently known to be amongst the leading home care providers in the areas of London and theSouth East. It is thus with consent to their affluent knowledge and experience in this field ofservices where they are offering top-graded personal care services along with the amenities ofhousekeeping, fellowship and preparation of meal, etc. Analysis of the service provided by Excelcare holdings home care in Milton Keynes using PEST,SWOT, Mckinsey 7S and Gap AnalysisHealth care sector being amongst the most growing industries is continually impactingupon the economic status of nations where they are together required to hold proficient workersand service providers in order to succeed towards a progressive future. In context to which, thereexists enormous number of players in this industrial sector where it is together affected from awide range of environmental factors as discussed below- Service Analysis using PESTLEThis section has referred to analyse the prevalent services of Excelcare holdings homecare in Milton Keynes using a business model named PEST that consists of 4 leadingcomponents as stated below-Political: Health care sectors are mostly evident to ruled by the changing norms of thegovernment to inculcate some rigorous principles in the sector of medical sector.Wherein, it is referred to be one of the most sensitive area of work that needs proficientnumber of workers to operate in a professional manner and treating the patientsaccordingly (Holmes, 2015). For this, they are hereby required to follow the strictprocedurals to serve the clients under the imposed policies of drugs and otheraffiliations. However, on relating to the recent political regime of Excelcare holdingshome care in Milton Keynes where they are together dependent on the aided funds oftheir governmental bodies. Into which, they are hereby dealing with a stressful state ofinsufficiency due to a deduced assistance of funds from them. This in turn has resultedinto less number of staffs with no regular sessions of training and development for them.Apart from which, the existing staff members are also dealing with the situation of low2
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level payments and are largely participating in strikes to protest against it. This in turnhas created an unstable environment in the health care centres like Excelcare holdingshome care by terribly affecting their day to day operations as well. Economic: General economic conditions along with the inflation and interest rates that iscurrently predominating the nation (Pang, 2015). It is therefore in context to theeconomic prevalence of Excelcare holdings home care where they are currently dealingwith an increased rate of interests along with a raised inflation rate. This has clearlyaffected their investments to a greater extent with less availability of expensivemedications to the service users for quick recovery.Socio- culture: This is basically to analyse the affiliated bodies of Excelcare holdingshome care in Milton Keynes with reference to their leading number of service users(Lomax and Jones, 2014). Wherein, it has been found that they are mainly concerned toserve the elderly people who are suffering from a vulnerable state of old age. For whom,they are firstly required to make a primary understanding of their factual requirementsthat often tends to differ from one person to another. Technological: Technical dimensions are referred to be one of the most importantoutlook in today's contending environ of business where constant emergence oftechnology greatly aids this sector to provide better services to the users (Sheridan andLinehan, 2011). Wherein, Excelcare holdings home care in Milton Keynes compriseswith some affluent internet based services to their users.Legal- It is in context to the legal implication of health care industry in UK, a primeintroduction in the clinical measures and safety guidelines along with legislation formedicinal devices has greatly contributed. Where it has resolved several issuesdominating in Excelcare holdings home care in Milton Keynes. It is where pursuing suchset regulatory norms and policies projecting definite laws also tends to offer a primeopportunity for the practice of trading. Environmental- It is the last element of this model where there exists variedenvironmental factors that have directly impacted the health care industry of UK bytogether influencing the current norms of Excelcare holdings home care. It is mainly dueto a strict command of their governmental bodies to adopt the technology of “Green”information by electronically achieving the political exigencies. 3
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