Work Related Violence

Running head: WORK RELATED VIOLENCE
WORK RELATED VIOLENCE
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1WORK RELATED VIOLENCE
Introduction
The ambulance service has a leading position in the healthcare service providers. Since
the past decade it has been analyzed that there is an increasing need for ambulance services and
transportation of patient by the emergency medical services. The EMS missions provide pre-
hospital care to the patients and transporting them to the medical facilities. The pre-hospital care
has changed rapidly during the Last decade. The business organization has transformed at a
faster rate from a transport organization into an integrated healthcare system. The rapid change
in the pre-hospital care and services has brought forth many challenges and problems to the
healthcare organizations. The emergency medical systems are required to carry out more
advanced patient assessment and other improved interventions rather than the old traditional
system of ‘load and go’ strategy and transporting to the nearest emergency institutions and
healthcare service department (Ambuel, et al., 2013). The healthcare organizations require
implementing a more advanced care for the ill and injured patients requiring pre hospital
treatments. The emergency medical systems needs to provide alternatives to the patients such as
providing them ways of self treating self care advice and transport to the primary care facility.
Therefore, a broad range of specialty people with clinical skills are needed for to handle and take
care of different kinds of patents. It requires high level of clinical reasoning and other decision
making skills. The purpose of this report is to critically analyze the factors that affects or
influences the ambulance practice and pre hospital care. It investigates the effect of work related
violence and aggression that might affect the Australian ambulance Victoria paramedics
profession and other paramedic workforce.

2WORK RELATED VIOLENCE
Discussion
According to Hamberger, Rhodes and Brown, (2015), there are various researches
which relied on assumptions, definitions and other measures of workplace violence in the health
care organizations. Majority of the research and literature relies on the interpretation of different
meaning of violence as per different individuals. Violence is originated from both physical and
verbal abuse. The degree of violence exposure in the healthcare organizations varies
considerably across occupations and jobs. Various literatures investigates and researches on the
consequences of workplace violence in the health care professionals such as ambulance officers,
emergency hospital sectors, doctors and other general workers. It has been concluded by Bair-
Merritt et al., (2014), the experiences of workplace violence are highly associated with negative
psychological impacts such as burnout another post traumatic stress among the health care
professionals. It has been demonstrated by Campbell, Burg and Gammonley, (2015), the
health care worker are exposed to various verbal threats and other physical incidents of violence.
These are some of the findings that contribute to the literature relying on the measurements and
interpretations of physical assaults.
As per research and analysis, it has been identified that around 38% of the health care
professionals and pre hospital service professionals suffers some form of aggression or physical
violence at some point of time once in their career. Additionally, as stated by, d'Ettorre and
Pellicani, (2017), many of the health care professionals and the paramedics are threatened and
verbally abused perpetrated by the visitors and the patients themselves. This leads to situations of
conflicts and disaster. It is the health care professionals and the paramedics who become the
target of various political violence and collective violence. According to Lanctôt, and Guay,

3WORK RELATED VIOLENCE
(2014), the paramedics, emergency room staffs and nurses directly or indirectly related to the
healthcare service are highly at risks. The work place violence and issues are unacceptable and it
negatively impacts the psychological and physical well being of the health care professionals and
the ambulance agencies. It was further stated by Lin, et al., (2015), the violence in the
workplace not only affects the well being of the personal and physical life but disrupts their job
motivation. As mentioned by Linsley, (2016), the workplace violence reduces the quality of care
provided by the health care professionals and puts the provision of health care highly at risk.
Additionally, it was stated by, it leads to immense loss of finance and well being of the health
care organizations. However, as mentioned by Magnavita, (2014), there are various
interventions which helps to prevent violence against the health care professionals and other
paramedics in the on emergency sector. It focuses on various strategies and techniques for the
emergency settings which focusing on the physical security of health care organizations and
other facilities. According to Miller, et al., (2015), there has been various research and literature
which evaluates the effectiveness of these interventions and program’s especially in the low
resource setting. The WHO, ICN, PSI has developed various framework guidelines for
overcome the issues regarding workplace violence in the health care sector. They support various
violence prevention policies in the health care service sector and especially in the non emergency
sector (Modi, Palmer and Armstrong, 2014). The WHO has developed frameworks and methods
to systematically collect data and other related information to attack on health workers, facilities
and patients.
This section of the essay understands the causes behind the workplace violence in the
healthcare sector. According to Paavilainen, Lepistö and Flinck, (2014), one of the significant