Recruitment and Selection: Workforce Planning and Job Redesign in Singapore's Industries

Running head: RECRUITMENT AND SELECTION
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Recruitment and selection
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RECRUITMENT AND SELECTION 2
Section A: Workforce planning and Job re-design
1. A) Examine the concept of workforce planning for human capital and talent
management to align with Singapore’s automation in any two of the following industries:
cleaning, food and beverage, hospitality and retail sectors. Support your answer with
example(s).
Workforce planning is the process whereby human resource managers use advanced
technologies in formulating strategies to establish the amount of workload in order to predict
future labor needs of an organization (Ofori & Aryeetey, 2011). Talent incorporation is
mandatory in order to select efficient workers. Workforce planning is important because it helps
an organization to achieve its set goals effectively. This process is very beneficial to an
organization because it helps in preparing appropriate budgets to cater for future requirements of
the organization, it is necessary in identifying different skills and talents and also helps in
employee retention (Schweyer, 2010). Automation is the use of machines to replace human
labour. Recently in Singapore, a grant was given to business owners to help them mechanize
cleaning services and waste management to increase operational efficiency (Endsley, 2018). This
step was taken because manpower was becoming a constraint and the environmental services
were continuing to increase. By making this automation move, workers will not be doing their
tasks manually hence save on time and increasing efficiency. There is also an initiative to
automate the hotel industry. In this move guests in a hotel will be checking in through an online
application and upon arrival at the hotel, they will be served by robots. This is aimed at
improving productivity through satisfying their guests. The hotel employees here are freed from
basic tasks of welcoming and attending to the guests. This will give them more time to interact
with the guests hence improve their experience at the hotel. Organizations should help their

RECRUITMENT AND SELECTION 3
employees gain more knowledge; develop skills and different abilities in order to retain them.
This gives it an opportunity to attract more talent, increase performance of employees, motivate
its employees, tackle critical roles, and improve its general performance to satisfy their
customers fully.
1. B) Identify what person-job fit means and examine the influence of job analysis for the
person-job fit talents in Singapore’s talent search.
Person job fit is a concept that explains how fit an employee is to perform a given job task.
Employing individuals who are best fit for their positions helps an organization to improve on its
employee retention rates at the same time increasing the job performance (Boon et al., 2011).
This structure tends to weigh an employee’s compatibility in terms of character, personality,
goals and values and those of the specific work that he is going to perform at the organization. It
contributes to the general work engagement by improving the spirit to devote efforts and
increases employee’s dedication and absorption for the job. According to Singapore’s talent
search, employers require candidates with hard skills in communication, problem solving and
collaboration whom they claim is very hard to find in Singapore.
Provide two task-based jobs’ revised job design, due to automation in a selected industry of
your choice.
Sample job design for Admin Assistant
Job Design
Job title Administrative Assistant
Job level Non executive

RECRUITMENT AND SELECTION 4
Department Administration
Location Singapore
Reporting to General Manager, Singapore
Overall job
objectives
Responsible for doing general administrative duties.
Core responsibilities  Managing the general workflow
 Conduct orientations to new staffs.
 Generate reports and respond to company emails.
 Maintain all office equipments and make sure they are in good
working conditions.
 Respond to customer questions and process requests for information.
Job specifications  Bachelors degree in relevant field
 Proficiency in MS windows
 Good communication skills
 Excellent organization skills
 Comfortable working in a fast-paced environment.
Prepared by: Janice Cheong, Office Manager