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Human Resource Management in Hospitality Industry - Desklib

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Added on  2023-04-23

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This presentation discusses the importance of Human Resource Management in the Hospitality Industry. It covers the scope of the industry, functions of HRM, HR planning, recruitment, selection, orientation, training and development, HR challenges, leadership issues, motivation, and results. The presentation also includes references for further reading.

Human Resource Management in Hospitality Industry - Desklib

   Added on 2023-04-23

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HUMAN RESOURCEHUMAN RESOURCE
MANAGEMENTMANAGEMENT
Human Resource Management in Hospitality Industry - Desklib_1
INTRODUCTION
Human resource management is one of the most
crucial resource of the organization. Hospitality
sector is one of the fastest growing industry in the
world. The hospitality field, by definition, is a
service industry. Its task is to create shareholder
wealth by servicing and satisfying guests.
Human Resource Management in Hospitality Industry - Desklib_2
HOSPITALITY
The industry segments include: hotels, restaurants,
private clubs, managed food service, event
planning, tourism related businesses, and travel
providers. The industry develops a commercial
activity for enhancing guest and host relations.
Quality services, innovative services,
personalized factors are the key expectations of
the consumers of the industry. Hotel industry is
prospering its business significantly to develop a
competitive edge within the market.
Human Resource Management in Hospitality Industry - Desklib_3
SCOPE OF INDUSTRY
Human Resource Management in Hospitality Industry - Desklib_4
HRM
Human resource,
Planning: assessing and meeting future needs of
company
Staffing: Recruitment, selection, training
Organising: Employee relations, employee development,
remuneration
Directing: leadership, mentoring, coaching, motivation,
performance appraisal
Controlling: Trade union,collective bargaining,
employment law
Human Resource Management in Hospitality Industry - Desklib_5
FUNCTIONS OF HRM
Human Resource Management in Hospitality Industry - Desklib_6

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