This report explores the philosophy and concepts of working in partnership in health and social care. It discusses different models of partnership, legislation, and organizational practices. It also examines the outcomes and barriers of partnership working, with a case study of Mr. Ian.
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Working in Partnership
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Executive summary The present report consistsof the philosophy of working in the partnership within health and social care. There is explanation of partnership with health and social care services evaluated. There are different modelsof partnership across the social and health care sector. There is legislation and organizational practicesexplained in this report. There are various things for which there is explanation of policies and practices. There are various outcomes of partnership working for the professionals, users and organizations. It is case of Mr Ian for explaining the effectiveness of partnership working for analyzing the physical as well as psychological abuse which led to his death. This case study was used for explanation of various strategies used for managing workplace partnership.
Table of Contents INTRODUCTION...........................................................................................................................4 SECTION A.....................................................................................................................................4 Philosophies and concepts of working in partnership in health and social care..........................4 Partnership relationships within health and social care...............................................................4 SECTION B.....................................................................................................................................4 Models of partnership working across the health and social care sector.....................................4 Legislation and organisational practices and policies for partnership in health and social care.5 Differences in working practices across the health and social care sector..................................6 SECTION C.....................................................................................................................................6 Outcomes of partnership working for users of services, professional and organisations............6 Barriers to partnership working in health and social care...........................................................7 Strategies to improve outcomes for partnership working in health and social care services......8 Conclusion.......................................................................................................................................8 REFERENCES..............................................................................................................................10
INTRODUCTION The working of partnership is known as the evaluation of people’s behaviour while working together professionally. It is used for attaining the organisational goals and targets by working together. The working of partnership is very important for the social and health care sector. It helps in efficiency and effectiveness of the professionals working on the health area. It is useful for managing the working of the people who are involved in the health and social care. There is explanation of philosophy of working in partnership, models of partnership, relationships of partnership in the health and social care sector. There is also explanation of legislation and policies of the organisation. There is also explanation of potential barriers for the partnership working and the strategies for partnership for improving the functioning of an organisation. These all concepts are explained using Ian’s case study. SECTION A Philosophies and concepts of working in partnership in health and social care The philosophy of working in partnership is defined as the way in which different professionals come together from different backgrounds in order to achieve similar targets and goals. This consists of working together with various service users like independence, empowerment, power sharing and autonomy for meeting the needs and demands of individuals. Empowerment is defined as the phase power and encouraged when individuals are provided power and they are encouraged for carrying out a good plan which will help in achieving the goals effectively. This is a good process to take control over power and claiming the rights of an individual. If there is no empowerment, then there are individuals who have to rely on carers. In context of Mr. Ian case study, he was or empowered by the professionals for providing care to him. There are professionals who were looking for the assessing of risk plan. Mr. Ian was having problem of alcoholism and he was not able to find a good solution for overcoming this problem. Respect on the other hand is known as treatment of individuals with politeness and courtesy. This encourages workers for expressing their ideas and views in proper manner. Mr. Ian was given respect but not empowered. The professionals are not working as team and they did not know what are their responsibilities and roles. There was no effective communication and and monitoring of the care plan.
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Partnership relationships within health and social care The service user level consist of different services like adult, young children, mental helath, autism, etc. at this stage, there is need of having good relationship among professionals and service users. There is need of collaboration of agencies with the service users for making good choices and providing them proper rights. The professional level are defined as working in partnership for providing care and sharing knowledge and having a common goal. There is need of collaborating and managing the organisation by ensuring procedures and policies. SECTION B Models of partnership working across the health and social care sector There are various models of partnership working which are developed for service users, professionals and organisation which have to work together and attain same targets. Some of the models of partnership in health and social care sector are described below Unified model- this is a single integrated system in which all the systems are synchronised. In this type of system, there is delivering of different services in which the professionals are working but there will be synchronised to a particular system which will help in achieving organisational goals. This can be explained with an example – NHS of Northern Ireland uses the unified model in different sectors for controlling the activities as a central system. There is a disadvantage of using this model as each and every individual has tomove at the same time. There is no focus on innovating the areas of working. In context of Mr Ian’s case, the professionals were working as partners but theservice was not synchronised and they were not able toanalyse their responsibilities which will help in decision making for doing good care of him. Coordinated model -this is known as the modern in which different organisations are sharing their views and ideas, their training process, etc. According to this model, the professionals and individuals work together in partnership but they are distinctly working towards achieving goals. The implementation of coordinated model focuses on empowerment, objectives and vision of company, shared information and decision making as well as informed choices. This model is helpful in providing a coordinated care to service users and they enjoy the services provided by professionals.
Hybrid model. -this consists of unification of all the above models. Partnership relationship consist of doing various activities together like shared decision making, trust, information sharing, empowerment and information sharing. While using these models, there is no gap of services and patients receive a proper care and help. For Mr. Ian, the best model will be coordinated model as it will help in sharing information and there will be no prevention from evaluating various data information. In this way, he will be able to make his own decisions. TheWhite Paper is involved in reforming the proposal ofGovernment and expanding community health and social care services in order to meet local needs. This is helpful in depriving various communities. There are four type of objectives of this white paper which will behelpfulinMr.Iancase.Theseincludebetterhealthpreventionserviceswithearlier intervention; increased patient choice; tackling inequalities and improving access to community services; and increased support for people with long-term needs tolive independently. Need of partnership There is important to have proper partnership in the healthcare sectors for managing the improvisation in services effectively. There is help provided to professionals, service users and agencies of Mr. Ian case for managing the services provided to Ian. Pros of partnership ď‚·The management staffs are better prepared to provide quality service and to meet financial challenges. ď‚·It overall boosts the morale of staffs and increases the motivation. ď‚·The ability to adapt the changes accordingly. ď‚·The employee, employer relations are better and the productivity is increased as well. ď‚·The joint problem solving environment among partners in NHS enables effective use of resources, innovative productivity. Cons of partnership ď‚·If both the partners are not agreeing on providing funds for improving the service, then there is problem in working. ď‚·Work is not done in proper manner if the partners are not collaborating properly.
Legislation and organisational practices and policies for partnership in health and social care The different type of legislations followed in NHS while operating services in health and social care are described below – Health and social care act 2012- this is an essential legislation which guided NHS to change ways of commissioning care bye involvement of clinicians. The primary care trust. Was ousted and it was replaced with clinical commissioning groups. There are basically for key elements of newNHSnamingclinicalcommissioninggroups,economicregulationsandhealthand wellbeing boards. NHS provides freedom for improving accountability and establishing provider regulator's for good quality of care. The professionals in Mr Ian's case did not help him in assessing good service delivery and this is against the legislation. The mental health capacity act 2005- this is an important legislation which protects individual who are not able to make decisions. According to this act, an individual is concluded that it has capacity unless they have been assessing and proving a reasonable doubt not to have capacity for supporting and exercising in decision making. In reference Mr. Ian case, the professional did not carry out a mental capacity assessment. The policies of safeguarding but not followed with him. Data protection act 1998 -according to this act, each and every individual using data in health and social care sector should follow strict regulations known as data protection principles. It is ensured that they are using lawfully and fairly all the data and it is kept confidential and protected. The data of Mr. Ian was very less as there was difficulty in in assessing Emails. Differences in working practices across the health and social care sector The concept of collaborative working means when two or more organisations are working together for achieving similar targets. There were various professionals working in Ian case including community support worker, occupational therapist, mental health review and Re- enablement team, local authority long term team, risk enablement panel care manager as well as single point of access. All these professionals have governing bodies and according to which there are various ways of working and training for performing different responsibilities and roles. There are different agencies working in health and social care which follow working practices, culture, policies that affect collaboration. In the given case, community support worker and occupational therapist but not having similar opinion on risk assessment. Due to the lack of coordination, the service users were suffering. There are various governmental legislative acts
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and policies which provide help to professionals in this case for protecting vulnerable adults from abuse. In order to have a collaborative working in health and social care sector, the professionals and working individuals should work as a team and share appropriate information which can be used for providing better care to the service users. SECTION C Outcomes of partnership working for users of services, professional and organisations There are various outcomes of the partnership working for professionals services as well as the organisation. Outcomes are defined as consequences or results of something. Outcomes are more important as decision makers and care consumers want to analyse accountability. There are various benefits for users like ok it will provide good knowledge about the result, change in attitude and behaviour of individuals working in the healthcare sector. Outcomes of different partnership are different. Service userscan make choice for themselves and they can live independently. There is good relationship between professionals and service users if is there having good communication. This is helpful in improving the skills and leading to do good empowermentas well as information sharing. When the partners do not work collaboratively, this leads to frustration. In the case of Mr. Ian, he was neglected by the professional and he was frustrated as there were no shared and clear responsibilities. The differentprofessionalswho are working in partnership have to improve information sharing as there is need of accessing to integrated system and getting information. Different goals and targets have to be achieved in order to share responsibilities and roles. This is helpful in quick recovery of health of service user when they are provided person-centered service. The views and ideas oforganisationhave to be analysed while taking decisions for meeting the needs and demands of service users. There is proper utilisation of resources in order to save time and money. The common working practices lead to good focus on preventing and early intervention in order to provide good and better service. When there are differences in policies, responsibilities and procedures of organisation, it can lead to frustration and confusion. In context of Mr. Ian, he has suffered physical and psychological abuse since years and he was not able to deal with the situation and he died unexpectedly. It is effective for the business to
analyse that it is important for providing positive outcomes to service users. There is need of good communication so that information is shared among professionals as a team for improving the quality of care. Barriers to partnership working in health and social care There are various barriers obstacles which kept individuals in preventing communication and progress from working and attaining organisational goals. Some of these are mentioned below – Lack of communication- this means that professionals should be e having proper communication working together and achieving goals because if they are not able to share information in accurate and effective manner via email or care plan then it is not possible to provide good quality of care to service users. In case of Mr Ian, doctors have communicated to other social care staff and the risk assessment was not completed. He was having chronic issue whichwasnotintherecords.Theprofessionalshavefacethechallengepracticeslike questionnaire for service user capacity, staff safety, legal frameworks as well as delayed intervention to problem of the person. Lack of financial resources- this is also an important factor that leads toinefficient services. there are various activities in health and social care organisationslike clinical, managerial as well as financial needs of partnership. If there is lack of money with the partnership then they will not able to provide vaccinations at time and people will have to suffer. Lack of training- this is known as the factor in which attention is not provided on the development of skills and abilities of professionals working in the organisation. Mr Ian would have been treated better if the professionals were having good and proper skills. Strategies to improve outcomes for partnership working in health and social care services Strategies defined as a plant which is selected for meeting a desired need or achievement. Partnership working in context of health and social care services is defined as plan which is developed for achieving a common goal. It is important for partnership working to be effective as the professionals have to give proper services to the individuals which will help them in making good choice and accessing services that will help in improving the quality of care they are provided. there are various it systems which are used in health and social care which causes barrier and hurdle within staff members for providing good care to service users. There is need
of providing proper training in order tomake the staff and professionals know how the new it technology works. in the given case, there was no shared information management system. If this strategy was used, the professionals could have saved Mr Ian from dying. the monitoring and reviewing is also an essential part of partnership working because it provides direction for achieving common targets. The leaders and managers of the partnership have to ensure that they are continuously monitoring that all the tasks and operations are being completed at time. In context of Mr. Ian, there was no monitoring of the abuse which he was facing. Conclusion From the above discussion, it is analysed that theIt is very important for the partnership working that their following all the regulations legislations and policies which are given for providing good quality care to the service users. There are different strategies used in interest of Mr.Ianwhichwillhelpfulinsharingresponsibilitiesandmakinggooddecisions.The supervision as well as reviewing and monitoring of all the operations provides help to working partners in attaining common goals and preventing sudden death of him.
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