This report discusses the concept of partnership working in health and social care services. It covers various aspects such as philosophies, models, potential barriers to work, possible outcomes for service users, professionals, and organizations. The report aims to provide a comprehensive understanding of partnership working in healthcare.
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WORKING IN PARTNERSHIP
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INTRODUCTION Partnership in health and social care is about working with two or more people or organization togetherin order to attainmaximum advantage of available resources and convert them to the benefits and for wellbeing of the society (Hunter and Perkins, 2012). The quality of the services is depending on the quality of the partnership between the organization. The report is about the partnership where in first task includes the philosophies of partnership and relationship. The second task is about the strategies and models of partnership, along with the legislations, policies and working practices whereas the third task comprises of potential barriers, possible outcomes of the partnership, etc. inCare Quality Commission (Glasby, 2017). TASK 1 Covered in PPT TASK 2 3.3 Devise strategies to improve partnership work in health and social care. There are so manyways through which negative outcomes can be convert into positive outcomes through improvement in strategies.When it is about health and social carethenit is the core responsibility of organisation to make sure that not only the patients but also the staff should be empowered to make the quick decisions if needed inspecificsituations (Lowes and Hulatt, 2013).Different issues take place in the health care department can be due to the territorial factors. It is due to the fact that the different individuals in this sector has their own beliefs which creates conflicts and they need to be managed accordingly so that smooth working can be ensured. Awareness βIt should be better if the beneficial if the information is shared between the parties like local community mental health team and Mental Health Trust.Shared awareness reflects to the power of knowledge that is shared among others to make them awake about the issues and informationβs(Lymbery, 2010). Risk management βRisk management systemis necessary to implement because there is might be some possibilities where partnership can face the issues at that time the risk management system would take place and solve the issues in a strategic manner. Communicationβ This is the most appropriate mode of solving the different conflicts as through this the quality information is shared in time which further assist in maintain the required level of flow in the business operations. 1
2.1 Models of partnership There are three fundamental models of working partnership regarding health and social care and that are mentioned below - Unified model βThe unified model is a structure of the management that includes three tiersof the organizationincluding management, staffing and training of the employee which shapes to provide the benefit to the service user (Marmot and et. al., 2012). Coalition model βIn this model there are various activities that are associated together but these all are working separately.Management, staff and training of staff are associated but acts independently (Glasby, 2017). Hybrid modelβ As it name indicates it is combination of two or more organization or model. Thus, it will share the common benefits for the organization. The hybrid model will be suitable for the given case study, the local community mental health team and Mental Health Trust are the two different organizations and they can opt for such model to get the benefits of unified and coalition model. The benefits can be - ο·Separate health and care activities. ο·Single side system to deliver all kinds of service. ο·The activities and services are joint in cooperate actions. ο·The segments perform only that activities which are assigned to them. Collaboration modelβ in the given case study this model is suitable to a great extent as by arranging meetings and open discussions the problems that are prevailing can be avoided. When the service users are provided with the required level of knowledge they find themselves more secure and contribute in the recovery process more. 2.2 Current legislation, policies and organisation practices The current legislation and the organizational practices, policies for the partnership working in local community mental health team and Mental Health Trust are as follows - Mental capacity act 2005β The act specifies a health and social care takers to take the decision on the behalf of the patients who are not able to take the decision and plan to raise the standard of their life. Childrenβs act 1989β The main aim of this act is to provide safety and security and fulfil all the needs of children for their future that can make them agood human being and citizen of the nation. This provides health, safety, economic wellbeing. 2
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Care act 2014β This is a lengthy act which covers a range of different issues such as enabling users or potential users of care services to access independent financial advice on their care funding, giving guidance to the users to safe guard themselves etc. as per this act the care workers should give preference to those who are using the facilities of this sector. 2.3 How differences in working practices and policies affect in team work. A policyis a defined rules or course of action that are formed by the government or the business to influence the decision making power.When these policies are applied to the organizations on team then there may be some positive and negative impact on the practices. Positive in the way where both the organizations work together and attract and motivate with other policy to be improved or the implement the new policy. Negative effects as the conflicts arises between the organizations that are working together. (Glasby, 2017). Mental Health Trust- As given in the case study that there is a dispute between the local community mental health team and Mental Health Trust and that results in the poor services as they have lack of communication and they are not liable to fulfil their roles and responsibilities which should be there. GovernmentβThe government is there is provide the cooperation with forms such as financial, resource allocations and arrangements, etc. in order to support the health and social care service to provide extensive services to the service users. TASK 3 3.2 Potential barriers to working in health and social care services. There are various potential barriers to work in health and social care services that are given below - Structural barriersβ Every organizations has different structure and they are also provide different social and healthcare services are different and this different structure is cause of troubles in establishing a partnership. Financial barriersβ It is not always necessary that if the there are twoorganisations are involved in a partnershipthey both have equal financial resources for the activities that they performs. Professional barriersβ Every organization has its own values and policies are set as per these values. When there are different valuesthen the organizations should understand the values of other organizations and they should respect them. 3
Procedural barriersβ Organization have procedural differences and that can make things worse but making specific procedure the make the things better (Hunter and Perkins, 2012). Different prioritiesβ Those who are part of the health and care department has their own areas and want to get full satisfaction and due to this conflicts arises. It becomes difficult to establish common interest of all and hence creates problem. Apart from this different care departments which are held by distinct owners also creates a problem as their objective varies from one another. Negative attitudeβ It is observed that cooperation is very less in the work force and they show unfavourable behaviour towards each other. this makes it difficult to carry out the operations in the health care sector. 3.1 Possible outcomes of partnership working for service user, professionals and organisations Service userβ The nature of the service user is improved as compare to before.The service user gets information about the care taker decision making. (Lowes and Hulatt, 2013). ProfessionalβThe professionalism between the two professionals makes an impactful outcome that they both are well trained and educated two shape the work in coordination. It also reduces the redundancy of the work. Organizationsβ The partnership for organization mayencompasses serviceprovision. It works on the principle sharing along with integrated servicesthat gives the positive outcome to the organizations(Lymbery, 2010). CONCLUSION The report is about the working in partnership which includes the philosophies, models, potential barriers, models, relationship, procedures, possible outcomes of the health and social care. 4
REFERENCES Books and Journals Glasby, J., 2017.Understanding health and social care. Policy Press. Hunter, D. and Perkins, N., 2012. Partnership working in public health: the implications for governance of a systems approach.Journal of health services research & policy. 7(suppl 2). pp.45-52. Lowes, L. and Hulatt, I. Eds., 2013.Involving service users in health and social care research. Routledge. Lymbery, M., 2010.A new vision for adult social care? Continuities and change in the care of older people.Critical Social Policy. 30(1). pp.5-26. Marmot, M and et. al.,2012.WHO European review of social determinants of health and the health divide.The Lancet,380(9846). pp.1011-1029. Rere 5
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