Working with and Leading People: A Comprehensive Guide to Effective Management

WORKING WITH AND LEADING PEOPLE
NAME OF THE STUDENT
NAME OF THE UNIVERSITY
STUDENT’S ID

Contents
1.1 Prepare documentation to select and recruit a new member of staff (Store Manager)........3
1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and
selection process.........................................................................................................................3
1.3 Take part in the selection process. In this task you should take part in the selection
process, which must be documented as an evidence to meet the assessment criteria................4
1.4 The recruitment and selection process may sometimes be ineffective and unfair. Explore
the possible reasons for ineffective and unfair recruitment practices in selection and
recruitment. Using the Scenario of (AC1.3) evaluate your own contribution to make the
process more effective and fairer...............................................................................................5
2.1Explain the skills and attributes needed for leadership.........................................................5
2.2 Explain the difference between leadership and management..............................................6
2.3 Compare leadership styles for different situations...............................................................7
2.4 Explain ways to motivate staff to achieve objectives..........................................................7
3.1 Assess the benefits of team working for Clarks...................................................................8
3.2Role Play – As team members you will be asked to support the applicant provided by
scenarios provided in 1.3............................................................................................................8
3.3 Review the effectiveness of the team in achieving the goals...............................................9
4.2 Assessment of the development needs for the “Store Manager of Clarks”.......................10
Reference list............................................................................................................................11

1.1 Prepare documentation to select and recruit a new member of staff (Store
Manager).
It is often a very difficult task when it comes to recruitment selection and planning. HRM is
nowadays one of the most important and growing sectors in the corporate world. A proper
advertising for attracting potential human resource is more important than just recruitment. I
am given the role the of HR manager to lead my team in preparing a advertisement to attract
potential resource. I consider keeping planning and research at the top of my list before I can
draw ideas to develop the content of my advertisement. I am responsible to do the most basic
and important part of HRM that is recruitment. Before creating the advert I would assess the
basic principles of HRM when it comes to recruitment. Clarks is a shoe manufacturing as well
as Retail Company and it has recorded tremendous results in the previous years and now the
company wants to expand its outlets for that it needs store managers. The responsibility of the
HRM department nowadays is to choose best of the folks and it is only achievable when the
screening of the resources in done properly (Williams et al., 2018). I would like to divide my
team in parts to research and gather data from several areas like- requirements of the skills,
work experience, past challenges faced by companies etc. It is understood from the situation
that company has already reached heights with sales and now it wants to reach further so we
have to critically examine the CVs to eliminate the unworthy ones. Dividing the team into
parts would help me to analyse data collected from various fields to develop a content which
can be advertised using an appropriate medium in order to attract only the potential ones. The
advertisement should include – job description of experienced store manager, Eligibility
criteria to join the force, the salary, description of the role to be played etc.
1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment
and selection process
Recruitment and selection is a very crucial process and a company can face impacts of legal
regulatory and ethical issues in going through the steps of such. Being responsible as a HR
trainee in such a big company like Clarks I have to assess the impact of these to ensure the
company is satisfied with the successful recruitment of the store manager in co-ordination
with conflict free process of recruitment. We often see this happen that if we consult a third
party agency then recruitment happens in a biased manner. Therefore I will consign a team to
control such malpractices. I will ensure that the entire process goes through an unbiased way
(Naidoo, 2018). I would provide guidelines to our team and I will play as a member of the

team to select the candidates considering the factors above the grounds of caste, creed, and
culture. I would like to keep in mind the laws which protect – human rights, rights of
employees, laws of labor, discrimination act, women rights act, international standards before
selecting and recruiting candidates. I would like to ensure that there is no fake advertisement
to provoke candidates to apply because that will waste time of the HRM department is
screening of candidates, increase cost of selection process, and degrade the goodwill of the
company.
1.3 Take part in the selection process. In this task you should take part in the selection
process, which must be documented as an evidence to meet the assessment criteria.
This is the part of action when our team would have received the huge amount of application
received from various applicants in context to the advertisement we had given to ask for
application. Recruitment is a long process; a candidate has to go through long process before
they actually get absorbed in the company. Different companies have different process in
selecting their employees (Maxwell, 2018). As I am responsible for recruitment of store
manger of Clarks I would like to ensure that a candidate is selected as per the guidelines of
the HRM department of Clarks. This is how the company has done their selecting their
employees in the past. They are-
1. After receiving all the applications our team will screen the applications of various
applicants using an applicant tracking system as suggested by HRM department which
will analyze the basic requirements of the job matching the applicants CV.
2. In the previous step more than half of the candidates are expected to be eliminated
because many people will drop their application due to the brand name. The selected
candidates then will have to go through a psychometric test where their IQ and EQ will
be tested.
3. Then the rest selected will be qualified for the interview where the candidate might go
through various steps of interview. Interviews may be conducted by line manger, hiring
manger, HR manger, senior store manger etc. The candidate might go through panel
interviews.
4. A preliminary test will be taken to analyze the qualitative and quantitative skills to
actually examine the suitability of the candidate with the job requirements (Pickett and
Cunningham, 2018).