Workplace Culture and its Impact on Organisational Efficiency

Workplace Culture and its
Impact on Organisational
Efficiency

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Impact of environmental factors on the culture of Amazon.......................................................3
Promotion of ethical behaviour among the employees in organisation's culture........................8
Recommendations to enhance the workplace culture of Amazon ...........................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Organizational culture refers to the set of values and practices that are shown by the
employees in the business. The culture in the business consists of beliefs that are shared among
the employees and established by the leaders and managers of the company (Alias, 2020). If the
culture in the organisation is positive then it will enhance team building which will ultimately
contribute to the productivity and efficiency in the organisation. The company can only achieve
its mission if it is capable enough to adapt to the new changing working culture. In this report,
Amazon is considered which is a US based company majorly dealing in the field of e-commerce
and digital streaming. This report further revolves around the environment of the business and
how it influences the culture of the organisation. This report critically evaluates every aspect of
the workplace environment and the importance of a good workplace environment in the
organisation.
MAIN BODY
Impact of environmental factors on the culture of Amazon
There are several factors in the business environment that somehow impacts the
operations and culture of the organisation. The company is required to critically evaluate the
external environment and make the business strategies accordingly. This factors cannot be
directly controlled by the organisation and thus they are required to adjust their operations and
culture according to these factors (Alina, 2017). To understand the impact of business
environment on the culture and operations of Amazon, PESTLE Analysis is performed below
along with Porter's five forces.
PESTLE Analysis of Amazon
PESTLE Analysis is considered as an effective tool that helps the organisations in
critically evaluating the external factors that impact the business. This tool widely covers the
most essential six factors which, these six factors are discussed below in context with Amazon
(Amazon.com Inc PESTLE/PESTLE Analysis, Recommendations, 2019):
 Political factors: This refers to those factors that are influenced from the decisions made
by the government. The government has control over the policies and rules interesting the
businesses. Tax rules and regulations are important for the business as they decide the

scale of operations along with the profitability of the company. In context of Amazon,
Government highly appreciates and supports the e-commerce business and thus the laws
are highly flexible with little restrictions (Baddah, 2017). This factor positively impacts
the culture and sustainability of the organisation as they have a good support from the
government and authorities. The government also decides the import and export duty on
the products, thus if these duties are high then this will negatively impact the operations
of the business. The support of the government in the activities of Amazon can highly
influence the behaviour of the employees and managers in a positive sense.
 Economical factors: Economical factors are important as they are related with the
monetary terms of the business. Amazon is highly dependent on the economy of the
nation in which they are operating their business (Wiley, 2018). Economy of the nation is
influenced by several factors and thus it cannot be controlled by the company in any
manner. Economies of the countries like US and other European countries are ever
emerging which generates ample of opportunities for Amazon as their e-commerce trade
could boost up to some new levels. This factor positively impacts the profitability, growth
and culture of the organisation as opportunities bring the workforce together under one
roof. The company is only likely to face failures in case of the recession period such as
the impact on the economy due to covid-19. This plague stopped all the e-commerce
trade and activities which negatively impacted the operations of the business. Due to the
case of in operability, the company had to let go some employees which impacted the
culture of the company.
 Social factors: This is related with the activities that are performed by the society and
people that are somehow associated with the business. This highly influence the
operations of the business as every company in the environment is dependent on the
customers and employees. Amazon has a diversified customer base across the world and
they have their workforce set in every part in which they operate. Amazon understood the
need of e-commerce requirement of the customers, they highly promoted this concept
which positively impacted the growth structure of the organisation. The company also put
efforts in understanding the need and demands of their employees so that they can create
effective work culture in the organisation. The change in the behaviour and needs of the

Workplace culture and
its impact on
organisational
efficiency

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Aim of the report.........................................................................................................................1
Introduction and justification......................................................................................................1
Analytical tools...........................................................................................................................1
CONCLUSION ...............................................................................................................................2
REFERENCES................................................................................................................................3