Workplace Discrimination Concept - PDF

RESEARCH PROJECT

EXECUTIVE SUMMARY
This report stated about the workplace discrimination concept. The workplace
discrimination happens when an employee is treated in unfavourable manner due to skin colour
disability gender, religion and many other basis. For conducting this investigation, various tools
and techniques has been applied through an investigator. In this, literature review is considered
as main part of research that has been done by determining the opinions and view points of
different authors on the workplace discrimination and its impact on the employees performance
in negative manner. Researcher methodology has been conducted for collecting the accurate and
reliable informations. For completing this investigation, different components has been
considered such as qualitative method, interpretivism philosophy, inductive approach, primary
and secondary data collection methods and many others. All are helpful in conducting an
investigation in systematic manner and getting positive outcomes effectively. In this, data has
been analysed by developing themes and graphs. In the last section of research, reflection and
alternative research methodology has been done. In this, researcher analyse its personal
experience during conducting research.

Table of Contents
EXECUTIVE SUMMARY ............................................................................................................2
METHODOLOGY..........................................................................................................................1
Type of Investigation..................................................................................................................1
Research Philosophy...................................................................................................................1
Research Approach.....................................................................................................................1
Research Design..........................................................................................................................1
Research Approach.....................................................................................................................1
Data Collection............................................................................................................................1
Data Analysis..............................................................................................................................1
Sampling.....................................................................................................................................2
Ethical consideration...................................................................................................................2
Limitations .................................................................................................................................2
RESULTS/ FINDINGS...................................................................................................................3
DISCUSSION................................................................................................................................14
CONCLUSION AND RECOMMENDATION.............................................................................18
Conclusion.................................................................................................................................18
Recommendations.....................................................................................................................18
REFLECTION AND ALTERNATIVE METHODOLOGY ........................................................19
Reflection..................................................................................................................................19
Alternative methodology...........................................................................................................19
........................................................................................................................................................19
REFERENCES..............................................................................................................................20

Topic: Impact of Workplace Discrimination on Employee Performance.
METHODOLOGY
Methodology is related to conceptual frameworks that provide data about various techniques
that could be used to conduct research on the grounds of acceptable ethics. This section speaks
to learner about different strategies and is used for fair reason by them (Cleveland, Vescio and
Barnes-Farrell, 2013). The major reason for
conducting this research methodology is to test the accuracy of the strategies used in carrying out
this inquiry. It justify different tools which are used to gather relevant information in particular
research field. Methodology is a systematic way and there is theoretical analysis which are
applied to a particular field. There are different types of theoretical analysis which can be used
by the researcher so that research is successfully initiated and completed . This method is alos
very helpful in obtaining the desired outcomes. Methodology is a section which is very helpful
for the researcher and also reader so that they can critically evaluate the reliability and overall
validity of the collected and analysed form of data.
Type of Investigation
Research Philosophy: It provides various information related to the manner or way in which data
should be collected and its evaluation should be done. This evaluation is necessary for
achievement of overall set objectives of research. There are basically two types, positivism
and inetrpretivism in this interpretivism focuses towards interpreting the whole data based
on qualitative measures. Positivism philosophy focuses towards applying various scientific
methods which consists of whole quantitative forma of data. To perform this investigation
interpretivism is going to be used so that researcher could collect qualitative information
and research can be successfully initiated and completed.
Research Approach: This approach has two approaches which are deductive and inductive. In
the deductive approach existing theory is used for comparison of hypothesis for the purpose of
conducting investigation. On the other side is the inductive approach in which new theories are
proposed and developed. Such new theories are used to support various observations and useful
test. In this research work researcher will be using the inductive approach this Approach is most
suitable in this research work. the reason is that there is qualitative form of data being used and
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inductive approach consider this form of data only, which will make it simple for the researcher
to draw useful conclusions.
Data Collection: There re basically two methods which are used for collection of data that is
primary method and secondary method. Both the methods are discussed below:
Primary method:This is the method of collecting data which is used by the researcher
where there is collection of fresh data and and not from any existing source. Here data is
collected using various sources such as focus groups, direct interviews, questionnaire, surveys
and many other methods which can be used by them to collect relevant data related to their
research work. This is most reliable method of collecting data as data collected through this
source is very authentic as it has not been extracted from anywhere by the investigator is
collected by the researcher himself. There are various other methods also which can be used by
researcher one such method is also Delphi technique and other projective techniques.
Secondary Method: secondary method is used by the researcher in which already existing
information is used by researcher. There are various methods which can be used by them to
collect information from various published sources. Such areas from where secondary data can
be collected are articles, books, newspaper articles, journals, governmental publications and
many others. In this investigation primary information is gathered from such sources.
In this investigation researcher will be using both methods for conducting of research
that is quantitative and qualitative. Primary form of collecting data is questionnaire and
secondary method will be used in form of questionnaire for the purpose of collecting data.
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Sample Size: It can be defined as a process in which a particular set of respondents are selected
so that they are able to represent the whole set of population. There are basically two
methods which can be used by researcher is never possible to use the whole population for
conducting the research so for making it feasible researcher always selects a particular
sample drawn from the population. This also helps researcher in saving of time and this is
also a very cost effective method which is used for conducting the research by the
researcher. There are two methods of sampling such as probabilistic sampling and non
probabilistic sampling. In probabilistic sampling, researcher is free in selecting the
respondents according to his view, which means there is no specific criteria which is
applied while selecting the respondents. On the other hand non probabilistic sampling is
one in which data is collected by the researcher in a way that there are some special criteria
being followed to select a sample.
In this research work researcher has used probabilistic sampling method of collecting of
data from the sample size there is no specific criteria which have been applied by the researcher
in selecting the sample size. There is a sample size of 40 respondent Which are used by the
researcher in this research work.
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Type of Investigation: There are two types of investigation which are quantitative type and
qualitative data.
Qualitative data is used where information is gathered in more detailed manner. There is no
involvement of numerical or quantitative data in this types of research. This type of
research is very important as it helps the investigator in having a in depth understanding of
the whole scenario in which research will be conducted, analysed, interpreted and final
conclusions are to be drawn. It is very helpful in getting various insights of the research
problem and then generation of various hypothesis to solve that problem.
Quantitative form of data is in which data is collected Numerical form of data is used for
conducting the research. This form of collecting the data is used by the researcher when
there is need of accuracy in the collection and analysis work. Also, there are certain
objectives which are laid by researcher in which only quantitative form of data can be used
in such cases researcher uses methods which can help them in collection of that data. Main
objective of this form of data is to have accuracy in collection of data and also in
interpretation of the collected information.
In this research work qualitative method is used by the researcher in conducting the research an
drawing up of various conclusions and interpretations.
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RESULTS/ FINDINGS
QUESTIONNAIRE
Q1) Are you aware about the workplace discrimination?
a) Yes
b) No
Q2) In what manner, workplace discrimination impact on employee performance in an
organisation?
a) Positive manner
b) Negative manner
Q3) What is the impact of workplace discrimination in Tesco company?
a) Decreased Employee Productivity
b) General Negative Atmosphere
c) Reduce company profit
Q4) As per your opinion, does workplace discrimination impact on productivity and
reputation of Tesco?
a) Yes
b) No
Q5) What are the different factors impacting on the employee performance at workplace?
a) Discrimination
b) Improper communication
c) Negative working environment
Q6) What are the major basis of discrimination at workplace?
a) Gender
b) Age
c) Disability
Q7) What different legislations Tesco should be apply to remove the discrimination
issues?
a) Equal Pay Act of 1963
b) Age Discrimination in Employment Act of 1967
c) Civil Rights Act of 1991
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Q8) What are various ways through which workplace discrimination can be prevent?
a) Develop written policies
b) Training
c) Educate employees on their role
Q9) What benefits Tesco can gain from eliminating the discrimination from workplace?
a) Mitigate Liability
b) Turnover
c) Employee Engagement
Q10) Recommend some ways by which company can enhance its growth rate by removing
discrimination from workplace.
DATA SHEET
Q1) Are you aware about the workplace discrimination? Frequency
a) Yes 30
b) No 10
Q2) In what manner, workplace discrimination impact on employee
performance in an organisation?
Frequency
a) Positive manner 23
b) Negative manner 17
Q3) What is the impact of workplace discrimination in Tesco
company?
Frequency
a) Decreased Employee Productivity 10
b) General Negative Atmosphere 18
c) Reduce company profit 12
Q4) As per your opinion, does workplace discrimination impact on
productivity and reputation of Tesco?
Frequency
a) Yes 25
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b) No 15
Q5) What are the different factors impacting on the employee
performance at workplace?
Frequency
a) Discrimination 12
b) Improper communication 8
c) Negative working environment 20
Q6) What are the major basis of discrimination at workplace? Frequency
a) Gender 6
b) Age 18
c) Disability 16
Q7) What different legislations Tesco should be apply to remove the
discrimination issues?
Frequency
a) Equal Pay Act of 1963 16
b) Age Discrimination in Employment Act of 1967 10
c) Civil Rights Act of 1991 14
Q8) What are various ways through which workplace discrimination
can be prevent?
Frequency
a) Develop written policies 22
b) Training 10
c) Educate employees on their role 8
Q9) What benefits Tesco can gain from eliminating the discrimination
from workplace?
Frequency
a) Mitigate Liability 15
b) Turnover 10
c) Employee Engagement 15
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THEME 1: Aware about the workplace discrimination?
Q1) Are you aware about the workplace discrimination? Frequency
a) Yes 30
b) No 10
THEME 2: Workplace discrimination impact on employee performance in an organisation
Q2) In what manner, workplace discrimination impact on employee
performance in an organisation?
Frequency
a) Positive manner 23
b) Negative manner 17
8
a) Yes b) No
0
5
10
15
20
25
30
30
10
Column B

THEME 3: Impact of workplace discrimination in Tesco company
Q3) What is the impact of workplace discrimination in Tesco
company?
Frequency
a) Decreased Employee Productivity 10
b) General Negative Atmosphere 18
c) Reduce company profit 12
9
a) Positive manner b) Negative manner
0
5
10
15
20
25 23
17
Column B

THEME 4: Workplace discrimination impact on productivity and reputation
Q4) As per your opinion, does workplace discrimination impact on
productivity and reputation of Tesco?
Frequency
a) Yes 25
b) No 15
10
a) Decreased Employee Productivity
b) General Negative Atmosphere
c) Reduce company profit
0
2
4
6
8
10
12
14
16
18
10
18
12
Column B

THEME 5: Factors impacting on the employee performance at workplace
Q5) What are the different factors impacting on the employee
performance at workplace?
Frequency
a) Discrimination 12
b) Improper communication 8
c) Negative working environment 20
11
a) Yes b) No
0
5
10
15
20
25
25
15
Column B

THEME 6: Major basis of discrimination at workplace
Q6) What are the major basis of discrimination at workplace? Frequency
a) Gender 6
b) Age 18
c) Disability 16
12
a) Discrimination
b) Improper communication
c) Negative working environment
0
2
4
6
8
10
12
14
16
18
20
12
8
20
Column B

THEME 7: Legislations Tesco should be apply to remove the discrimination issues
Q7) What different legislations Tesco should be apply to remove the
discrimination issues?
Frequency
a) Equal Pay Act of 1963 16
b) Age Discrimination in Employment Act of 1967 10
c ) Civil Rights Act of 1991 14
13
a) Gender b) Age c) Disability
0
2
4
6
8
10
12
14
16
18
6
18
16
Column B

THEME 8: Ways through which workplace discrimination can be prevent
Q8) What are various ways through which workplace discrimination
can be prevent?
Frequency
a) Develop written policies 22
b) Training 10
c) Educate employees on their role 8
14
a) Equal Pay Act of 1963
b) Age Discrimination in Employment Act of 1967
c ) Civil Rights Act of 1991
0
2
4
6
8
10
12
14
16
16
10
14
Column B

THEME 9: Benefits Tesco can gain from eliminating the discrimination from workplace
Q9) What benefits Tesco can gain from eliminating the discrimination
from workplace?
Frequency
a) Mitigate Liability 15
b) Turnover 10
c) Employee Engagement 15
15
a) Develop written policies
b) Training
c) Educate employees on their role
0
5
10
15
20
25 22
10
8
Column B

16
a) Mitigate Liability b) Turnover c) Employee Engagement
0
2
4
6
8
10
12
14
16 15
10
15
Column B

DISCUSSION
In this part of research, investigator analyse the data by using different ways. The data
collected through using questionnaire has been analysed by using thematic analysis technique
and make interpretation. On the other hand, there has been analyse the secondary data from
literature review part.
Interpretation 1: From the above mention graph, it has been analysed that workplace
discrimination happens when staff members is treated in unfavourable way on the basis of
gender, colour , gender, rationality and many others. As per opinion of 30 respondents that they
have the proper knowledge about the workplace discrimination and its impact on the
organisational productivity. On the other hand, there are 30 respondents which do not have
knowledge regarding this concept in a better manner.
Interpretation 2: Discrimination at the workplace impact on employee performance I. It reduce
the organisational as well as employee productivity. There are 23 respondents which said that
workplace discrimination affect on the employee performance in a positive manner because the
positive discrimination at workplace is act of favouring someone on the basis of protected
characteristic. There are 17 respondents which said that workplace discrimination impacts
negatively on employee performance because it affect an employee mentally and physically.
Interpretation 3: It has been stated from the given graph that workplace discrimination impact
on the Tesco company in a negative manner. There are 10 respondents which said that reduce the
employee productivity because from discrimination employee feels bad because they are not
treated equally. It reduce their motivational level and develop negative impact on their
performance level. As per opinion of 18 respondents that discrimination creates the negative
working environment and employees are not able to focus on attaining the specific objectives
effectively. 12 respondents said that workplace discrimination reduce the productivity of Tesco
because employees are not able to work in a better manner.
Interpretation 4: According to 25 respondents it has been interpreted from above information
that workplace discrimination creates the problem to staff members which are being
discriminated and it results in anxiety and depression. In this manner, it enhances stress level and
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minimize employees morale. This can reduce the growth through minimizing the focus and also
enhancing conflicts. 12 respondents are not agree with the given statement and according to them
workplace discrimination does not impact on the company productivity.
Interpretation 5: Employee performance is related to how the workers behave at workplace and
in what manner they perform their job roles which are obligated to them. Job related activities
are expected to worker and implements the activities effectively at workplace. There are 12
respondents which said that discrimination impact on the performance level of employee at
workplace. 8 respondents said that improper and negative communication impact on the working
conditions of an organisation and it impacts on productivity of an organisation. The bad
communication among employees and employer impact on e There are 20 other respondents
which said that negative working environment impacts on employee performance. If company
will not provide the positive working conditions and treating them fairly then it can create the
negative issues.
Interpretation 6: It has been stated that company make discrimination on the basis of different
factors. There are 6 respondents and company discriminate employees on the basis of gender
because firm give the more priority to men as comparison to women. 18 respondents are agree
with the age factor rand they said that according to gender, discrimination happen because they
think that young employees have more idea, old not. 16 are agree with the disability basis.
Interpretation 7: Under this, government developed many regulations and legislations in order
to remove the discrimination problems. As per opinion of 16 respondents that company can
apply the Equal Pay Act of 1963 because through this all employees can get the equal pay on the
basis of their capabilities. 10 respondents are agree with applying the Age Discrimination in
Employment Act of 1967. There are 14 respondents and according to them Civil Rights Act of
1991 is necessary to b applied because through this each person can get the equal chance in
society.
Interpretation 8: It has been interpreted that company take the effective ways to prevent the
workplace discrimination. As per opinion of 22 respondents that there is a need for an
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organisation to develop the written policies and provide to employees so that they can clearly
understand. There are 10 respondents and according to them training is one of the most necessary
factor because it helps in increase knowledge of employees. 8 respondents are agree with educate
the staff members about their role so that they cab perform their job role in an effective manner.
Interpretation 9: It has been stated from the above mention graph that company need to
remove discrimination from workplace so that the working environment can positively
developed. There are 15 respondents which said that mitigate the liability is a better way of
eliminating the the workplace discrimination. In this, eliminating the discrimination can mitigate
the potential liability of an organisation for allegations of the unfair employment practices. As
per opinion of 10 other respondents that remove workplace discriminate helps in reduce
company turnover. In this, employees which are subject to the discrimination look for the
employment at other places. So, after removal of discrimination, employees will be satisfied
from their job and also sustain at workplace for long period of time. The discriminate impact
person mentally and physically. It has impact on the employee as well as the working
environment.
Discussion from Literature
Workplace Discrimination
From above mention information it has been analysed that Workplace Discrimination
negatively impact on the business operations and productivity of company. Under this, company
treat employees in unfavourable manner and also treat them unfair manner. It impacts on their
mindset and motivational level. The company discriminate the employees on the basis of gender,
age, religion, culture and many other factors. In addition to this, it has been discussed that
unlawful discrimination at workplace arisen when manager takes the adverse action against an
individual that is employee on company and treated badly. To remove the discrimination at
workplace, it is necessary for company to take some initiative and apply the different legislations
at workplace such as equality act, anti- discrimination act and many others.
Impact of the Workplace Discrimination on Employee Performance of Tesco
It has been examined from given information from literature review that workplace
discrimination impact on the employee performance of Tesco in negative manner. It demotivate
employees and also give them a reason to leave an organisation. It has been studied that the
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workers of Tesco to take the legal actions against manner to discrimination of gender and age.
Through this, employees of this company are not able to work in a better manner and face
complexities. On the other hand, Tesco business organisation is facing massive pay
discrimination clam from female shoo floor workers which asserting to receive the wages
equally to make workers those perform the same work in distribution centres of an organisation.
This kind of issues develop negative impact on the organisational productivity along with
employee performance.
Different ways through which workplace discrimination can be prevent
It has been studied that company should find the effective ways to overcome from the
discrimination issues from workplace. It impacts on business growth and the reputation of an
organisation. In order to overcome from the discrimination issues, Tesco can develop handbook on
which proper policies related to discrimination mentioned. On the other hand, company can provide
the training to its employees so that their knowledge can be enhanced and also be aware about the
discrimination laws. By removing the discrimination from workplace, employees of Tesco will focus
on doing the given tasks and attain set objectives. It will develop positive impact on growth of
company producticity.
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CONCLUSION AND RECOMMENDATION
Conclusion
From the mention report, this has been concluded that workplace discrimination is one of
the main issue in an organisation. The discrimination is related to treating the employees on
equally and discriminate them on the basis of age, gender, colour, religion etc. It develops the
negative impact on working conditions and motivational level of employees which reduce
productivity of an organisation. Under this, company finds the effective ways to overcome from
issues and also main the positive working environment. In this report studied about the
workplace discrimination and its main impact on employee performance. For an organisation, it
is necessary for company to focus on improving employees performance so that they can work
effectively and work for attaining the specific goals. If the employees will be satisfied from their
work then they will be sustain for long period of time and enhance company productivity at large
scale. In this research studied about the different ways through which the workplace
discrimination can be prevented. In this, company provide training to employees, develop
policies and educate the staff members on their roles. In addition to this, all the prevention ways
are helpful in develop the positive impact on business productivity and minimise discrimination
related issues in a better manner.
Recommendations
This present report is based on the impact of Workplace Discrimination on Employee
Performance. It negatively impact on the organisational productivity and its performance level.
In order to prevent or remove the discrimination from workplace, there are some
recommendations mention below:
 Tesco should provide the training to its staff members and managers so that they have the
proper knowledge and understanding about the discrimination related laws. From this,
they will treat equally and work together.
 Company can provide the handbook in which policies related to discriminate mention and
employees will take care of them.
 In Tesco, there should be a grievance handling team to which the employee that feel bad
or harassed should company. In addition to this, it is a responsibility of human resource
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manager to develop the proper grievance handling process so that the discrimination
issues to employees can be resolved effectively.
REFLECTION AND ALTERNATIVE METHODOLOGY
Reflection
This report us taken in to consideration on analyse impact of Workplace Discrimination
on Employee Performance. The present investigation gives reliable information about the issues
related to workplace discrimination and its main impact on performance level of staff members.
In context to this investigation, I conducted literature review by considering the different sources
such as articles, internet sources and many others. It is based on the qualitative research
methodology because it helps in provide the detailed information about particular subject area.
There has been descriptive research design applied because it provides descriptive evaluation on
specific area. Interpretivism research philosophy has been used to analysing perspectives of the
different writers which having the appropriate ideas regarding workplace discrimination concept.
Primary method of data collection has been used by developing questionnaire that considered the
different question. Secondary method has been used for getting theoretical information that helps
in justify the research outcomes.
Alternative methodology
This research states the specific issue that need to be determined for reaching at the
potential result. In this investigation, research methodology is included as necessary part that
gives proper support to literature review of report by proper selection of methodology. In
present report, questionnaire is one of the main data collection source because it takes less time
in data collection and gather information from large sample size. Instead of this, alternative
methodology is interview that leads the questions and answer session related to the particular
subject area. In this, interviewer asked the questions from interviewee randomly. It is time
consuming and the costly method.
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