WORKPLACE TECHNOLOGY1 Question: “As workplace technology becomes more sophisticated, workers are likely to lose important skills”. Introduction Technology is changing the framework of jobsbecause the work is becoming more sophisticated in corporations because the use of new technologies, knowledge and media has grown.Staying online has become a key part of employeesas per the data showing internet users and jobs related to the role of digital technology in their work lives (Colbert, Yee & George, 2016). Social media has a low importance as compared to high value of email and the internet for experts, executives, business owners, managers and office workers. The workers face threats with an evolvement in technology such as hacking, phishing, spam, and terrible warnings relating to the overuse of email and lost productivity at the workplace (Castille & Sheets, 2012). The purpose of this essay is to support the argument that workers are likely to lose significant skills and knowledge as the workplace technology becomes more sophisticated. This essay is also going to analyse a number of theories which will support the argument that workers will continue to lose their important skills as the implementation of advance technology in the workplace continues. Body There are reasons regarding technology killing jobs but it is the only which can save them. The robotics and automation is liberating from the blames being the driver regarding job losses but still automation continuous to modulate for instance in the US economy running against the political policies for improving the conditions of America’s workforce. Technology is killing manufacturing jobs from which automation and robotics are linked. It took a hard time disputing it in the pro-technology industry conducting complex issue serving negative impact (Qureshi & Syed, 2014). The government and industry take a long time and serious look towards the effect of automation on industries to maintain the US’s role in innovation and manufacturing for reducing local job loss (Heater, 2017). To avoid the job loss due to automation, it is essential to train the talent for future development embracing robotics as it helps in cost reduction and investment in innovation for creating more new products and hiring workers. As per Maslow hierarchy of needs theory, job security is one of the basic needs which are crucial to motivate workers. Due to automation and use of advance technology at workplace, job security has become major threat for employees that reduce
WORKPLACE TECHNOLOGY2 their productivity and they are more likely to lose important skills as a result of job dissatisfaction and demotivation. Technology majorly impact workers with the industrial revolution as multiple tasks was becoming automated an availability of job types changed for better results. In previous times, the jobs in the US was of area covering agriculture but after adopting technology and transforming turning to job loss in the economies not leading to mass unemployment with the evolution of work. The time changing usually closed doors and opened windows with the modern industrial revolution. There will be continuation of job automation probably in short- term where there will be job loss but will displaced which no one wants (David, 2015). It creates different positions with more value for the company for avoiding the problem of “three D’s (dull, dirty and dangerous) jobs”. For instance, workforce shortage in packaging working within the base of customers in companies where they employ temporary workforce coming and going, and faces the challenges of training and quality. So companies now look for automating packing with a high turnover as a drawback (Bansal & Kockelman, 2017). Thus, automation replaces jobs no one wants at the first slot and displacing with technology. Still, companies require humans as a staff for steady employment for meeting the outcomes. Automation has a huge effect on the framework of work, the returns to skills and individuals doing with time but did not create mass unemployment but reduced the set of opportunities by now for uneducated workers. It has also political and social consequences significantly. The use of social learning theory is essential to deal with the implications regarding employee’s own abilities and motivation enhancement by knowing the advantages for displacing jobs for better career options with the impact on environments to make better structures. Technology helps companies in productivity increment and provides margins of funds needed in size expansion and employment ratings (Qureshi & Syed, 2014). With the shifts in market, workforce-friendly companies are not able to find new roles for the total of their workforce mostly which can be sort of technical skill as well. The additional productivity and costs reduction will liberate the possibility of excess employment and factories becoming automated and introducing the process to open up in the work force. Therefore, companies look for the development of new services capability for driving employment and growth in future with the role played by technology and making a positive relationship between economic development and robotics automation (David, 2015). The major role played by robotics and automation can help in making model a reality where
WORKPLACE TECHNOLOGY3 technology has the potential of reducing the cost of production and helping local manufacturing cost competitive. The investment in the technologies of automation and robotics can enable companies to reduce the workforce costs, quality control enhancement and output improvement. No matter what, workers will always be the crucial element in the companies where technology will not mean anything. Without talented workers, there will be no interaction and engagement in the companies. Companies eliminate the low-skilled positions for savings, productivity and providing safe technology (Chua, Chou, Yang & Yan, 2013). For instance, IBM automation influencing the evolvement of job market where the CEO of the company Ginni Rometty discussed the concept of “new collar jobs” referencing positions with expansion of automation and artificial intelligence for performance improvisation. Technology helps in creating new job types by displacing unwanted positions for availability to non-college educated or low-educated workers without any unique skills as a major driver helping companies to be competitive (Castille & Sheets, 2012). Thus, for technology embracement in case of production and producing new roles methodology to move forward, the results may appear in local job loss. It will require investments in education and a look towards valued employees in new roles and preparing workers for the real world by education system because of growth in economy and better future outcome. Workers being worried about the automation disrupting jobs but also know about the creation of new jobs by eliminating old ones. It does not give guarantee of benefiting individuals with technological progress. Thus, there is a requirement of applying Vroom’s expectancy theory which pushes the workers to choose among alternative options and purpose of maximizing pleasure and minimizing pain for workers better performance abilities and to keep them motivated for better career opportunities through technology. But it will also not create the mass unemployment while human workers losing race against the machine for providing benefits to economic growth through models (Chua, Chou, Yang & Yan, 2013). There are both the sides; there can be winners and losers with the continuous improvement in technology. For instance, the economist David Ricardo thought of technology advancement benefiting all with the development of abstract model showing the possibility of technological unemployment. Moreover, no rational individual will work on the job with low wages where technology continues to increase with the time in future imagining work done by machines at a cheap wage instead of humans (Brynjolfsson & Mcafee, 2011). The fall in wages is not the only threat of the workforce leaving companies but complete wage flexibility
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WORKPLACE TECHNOLOGY4 can also be the solution of technological employment. The technological unemployment shows real impact and creates changes between high-skilled vs. low-skilled workers, superstars vs. everyone else, and capital vs. labour linking with digital technology. However, increase overall wealth and productivity with technological progress also affects the division of rewards, theoretically creating some individuals worse than before the innovation (Castille & Sheets, 2012). Technology like automation affecting workers in the companies but when they leave, organizations suffer economic costs significantly due to unemployment. The major impact is on highly-paid workers and minor for less well-paid workers. Companies making expenditures on automation on average basis where the major impact is on income and time spent unemployed. Moreover, the new hires experiencing negative impact reflecting flexibility and adaptability (Bessen & Kossuth, 2019). Technology like automation innovation and robotics will affect the working lives due to Industrial Revolution. It is not only a destructive force but also helps in creating new and better jobs, redefining existing roles and opportunity for workers to switch their careers (Green, 2012). The main challenge faced is to manage the transition. Income inequality grows with the possibility of leading to political instability and individuals wanted to reorient new careers especially the middle-aged experts. “Technology is destroying jobs, but not work” (Vincent, 2017). Hence, this tells that it is the effect on workers thinking about consequences which are negative and positive for them; positive for better opportunities and less work while negative for fewer wages due to more use of machines and training for using new technology. This theory motivates individual’s internal state and makes them focus on the future profits and benefits. The increase of educated workers will result in creating a boom for manufacturing industry and helping to provide flexibility for middle-class. The cost spending on workforce training and support has been reduced with the help of automation if politics keeps the pace. With the revolution in the workplace due to technology can be the consequence of change in the nature of work and jobs being transformed or made out-dated with redefining skills and measuring different object with societal and human consequences. Technology creates jobs more complex and satisfying which make them incompetent and less challenging at human level while at societal level, technology helps in balancing productivity gains with unwanted side effects as a challenge (Green, 2012). The purpose of introducing technology in workplaces is to nurture change of skill from labour to capital to afford the management control of the labour process. The change of skill brings the loss of worker effectiveness
WORKPLACE TECHNOLOGY5 risking the workplace power. Technology increases the complexity of work; enhance worker autonomy and complexity in tasks with the production of skill up-gradation. It requires functional flexibility in technology where the companies resort some workers and ask them to perform multiple jobs (Castille & Sheets, 2012). Skill is the capital with which workers negotiate while technology calling the value of capital consistently. It is the primary measure of technology’s effects as this leads to deskilling. The measurement, conception and operationalization of skill get to know the technology’s impact on jobs and work as determined. For instance, Hadrian X as a robot is used to develop correct market entry strategy and evaluating many business models for maximising the value capturing from the technology company FBR (Fastbrick Robotics) Limited of robotics in ASX has created for analysing the global market opportunity with global construction practices and capabilities (Tchetvertakov, 2018). It shows a low-rise construction solution providing end users the competitive advantage with time, waste and cost reduction while building and improvisation in safety and building accuracy. It provides certainty related to delivery time, quality and risk, and building cost presenting challenge majorly in the construction sector at global level (Smisek, 2019). Further, it provides strong competition to substitute construction methods and is strategically positioned to work. As a first DST (Dynamic Stabilisation Technology), Hadrian X is a unique construction robot mounted into a classic cab over engine truck handles the automatic placement, cutting, loading and routing of all bricks with computer supported design for completing the bricklaying end-to-end of a house in up to 3 days (Fastbrick Robotics, 2018). Thus, Hadrian X simply provides the advancement in technology like robotics while constructing companies, governments and varied of strategic partners by utilising the concept and analysing potential benefits and value or companies (Griffin, 2019). This technology helps in increasing the efficiency and profitability for end users with safety improvement, environmental responsibility enhancement and better risk management with improvisation of bottom line in the company while constructing robots. Hence, this proves that technology increment at the workplace is becoming sophisticated with the workers losing their important skills. Other examples showing technology use at workplace can be related to the surplus use of creativity and innovation by promoting use of social media which helps in interacting with workers and customers for exchanging information and encouraging employees to brainstorm on work-related issues. It saves effort and time by facilitating rapid decision-
WORKPLACE TECHNOLOGY6 making enabling to capture and store information in databases in businesses and workers providing access to vital customer innovation within single database and reduction in the time of customer service. The use of robots to make a product in the companies until the time any defect is generated in the machine. Companies using technology at the workplace is effective but impacts the workers important skills. Marriott Hotels using gamification for avoiding traditional recruitment methods and released a game named ‘Xplor’, and Cisco using the idea of interviewing via video as one of its innovative practices. The more companies started using technology is Fancy Hands, 37signals, Box.com, SYPartners, Wework Labs and oDesk to make their working environment of business easier and made the workforce turnover less which impacted the workers highly (Ramey, 2012). Automation and robotics are used in automotive industries which help mainly in manufacturing in the countries like Germany, Europe, Japan, China, and America (Research Brief, 2019). In the company Placester, the co- founder and COO Fred Townes told that automation takes a lot of forms which requires repetition especially in small businesses for adding value. And also companies like Zoho and Constant Contact offering software as automation by using a form, email marketing (Uzialko, 2019). Conclusion To conclude, it is clear that there is increase of technology in the workplace because they are becoming sophisticated and workers losing their important skills. But it is not that technology is disrupting work, it is just affecting the job for new career options by displacing the existing ones which nobody wants. As discussed about Hadrian X robot developed by FBR helping in efficiency and profitability increment for improvisation in innovation and reducing costs of workforce investment instead ready to invest in technology like automation and robotics.
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WORKPLACE TECHNOLOGY7 References Bansal, P., & Kockelman, K. M. (2017). Forecasting Americans’ long-term adoption of connected and autonomous vehicle technologies.Transportation Research Part A: Policy and Practice,95, 49-63. Bessen, J., & Kossuth, J. (2019, February 13).Research: Automation Affects High-Skill Workers More Often, but Low-Skill Workers More Deeply.Retrieved from Harvard Business Review: https://hbr.org/2019/02/research-automation-affects-high-skill- workers-more-often-but-low-skill-workers-more-deeply Brynjolfsson, E., & Mcafee, A. (2011, October 26).Why Workers Are Losing the War Against Machines.Retrieved from The Atlantic: https://www.theatlantic.com/business/archive/2011/10/why-workers-are-losing-the- war-against-machines/247278/ Castille, C. M., & Sheets, T. L. (2012). The Five Factor Model of personality and employees’ excessive use of technology.Computers in Human Behavior, 28(5), 1947-1953. Chua, K. J., Chou, S. K., Yang, W. M., & Yan, J. (2013). Achieving better energy-efficient air conditioning–a review of technologies and strategies.Applied Energy,104, 87- 104. Colbert, A., Yee, N., & George, G. (2016). The digital workforce and the workplace of the future.Academy of Management Journal, 59(3), 731-739. David, H. J. J. O. E. P. (2015). Why are there still so many jobs? The history and future of workplace automation.Journal of economic perspectives,29(3), 3-30. Fastbrick Robotics. (2018, September 10).Hadrian X.Retrieved from Designing buildings: https://www.designingbuildings.co.uk/wiki/Hadrian_X Griffin, M. (2019, August 13).Brick-bot Hadrian X gets to work building homes in Australia. Retrieved from Fanatical Futurist: https://www.fanaticalfuturist.com/2019/08/brick- bot-hadrian-x-gets-to-work-building-homes-in-australia/ Heater, B. (2017, March 26).Technology is killing jobs, and only technology can save them. Retrieved from TechCrunch: https://techcrunch.com/2017/03/26/technology-is- killing-jobs-and-only-technology-can-save-them/
WORKPLACE TECHNOLOGY8 Qureshi, M. O., & Syed, R. S. (2014). The impact of robotics on employment and motivation of employees in the service sector, with special reference to health care.Safety and health at work,5(4), 198-202. Ramey, K. (2012, December 3).TECHNOLOGY IN THE WORKPLACE – 6 COMPANIES CHANGING OUR WORKPLACE.Retrieved from Use of Technology: https://www.useoftechnology.com/technology-workplace-6-companies-changing- workplace/ Research Brief. (2019, June 27).Future Factory: How Technology Is Transforming Manufacturing.Retrieved from CBInsights: https://www.cbinsights.com/research/future-factory-manufacturing-tech-trends/ Smisek, P. (2019, February 21).Australian Robotics Start-up Completes First Outdoor Build. Retrieved from The B1M Limited: https://www.theb1m.com/video/australian- robotics-startup-builds-first-house-outside Tchetvertakov, G. (2018, April 26).Fastbrick Robotics looks to alleviate lethargic state of global construction.Retrieved from Small Caps: https://smallcaps.com.au/fastbrick- robotics-alleviate-lethargic-state-global-construction/ Uzialko, A. (2019, February 22).Workplace Automation is Everywhere, and It's Not Just About Robots.Retrieved from Business News Daily: https://www.businessnewsdaily.com/9835-automation-tech-workforce.html Vincent, J. (2017, November 30).Automation threatens 800 million jobs, but technology could still save us, says report.Retrieved from The Verge: https://www.theverge.com/2017/11/30/16719092/automation-robots-jobs-global-800- million-forecast