Managing a Successful Business Project on Workplace Transformation with Innovative Digital Technologies

This business project focuses on workplace transformation with innovative digital technologies. It covers stages of project lifecycle, factors to consider in project management plan, research methods and strategies, work breakdown structure, and more. The project uses primary and secondary sources to collect and analyze data, and includes a questionnaire and Gantt chart for systematic work.

MANAGING A
SUCCESSFUL
BUSINESS PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................3
P1 STAGES OF THE PROJECT LIFECYCLE AND THEIR IMPORTANCE........................3
P2 FACTORS TO BE CONSIDERED WHEN COMPILING A PROJECT MANAGEMENT
PLAN..........................................................................................................................................4
P3 RESEARCH METHODS AND STRATEGIES AND THEIR IMPORTANCE TO
PROJECT MANAGEMENT......................................................................................................4
P4 PMP THAT COVERS AIM, OBJECTIVES, QUALITY, COMMUNICATION
RESOURCES, RISK AND RESEARCH METHODS...............................................................6
P5 WORK BREAKDOWN STRUCTURE AND A SCHEDULE TO PROVIDE
TIMEFRAMES AND SATGES FOR COMPLETION..............................................................7
P6 BUSINESS PROJECT STATED WITHIN THE PMP AND COMMUNICATE
FINDINGS..................................................................................................................................8
Primary research..........................................................................................................................8
Data Interpretation....................................................................................................................10
Secondary research....................................................................................................................12
Research at least two other organisations to see what type of digital transformation those
organisations have gone through recently.................................................................................12
Research the value and benefits of using innovative digital tools............................................13
P7 VALID AND MEANINGFUL CONCLUSIONS AND RECOMMENDATIONS FROM
DATA ANALYSIS...................................................................................................................14
P8 Reflect on the value of undertaking the business project to meet stated objectives and own
learning and performance..........................................................................................................15
REFERENCES..............................................................................................................................16
APPENDIX....................................................................................................................................18
Questionnaire............................................................................................................................18

INTRODUCTION
Workplace transformation refers to the method which contributes in improving workforce
tools, skills and abilities for keep up with the constant changes in the business strategy of a
company. Companies are focusing to use digital transformation for aligning technology, business
procedures and employees for improving the operational efficiency along with meeting
organisational objectives (Meske and Junglas, 2021). Digital workplace transformation is
implemented in six significant steps such as: focusing on change management, assessing current
procedures, profiling the workforce, tailoring transformation, prioritising employee experience,
measuring the results and so on. Therefore, the current study will be carrying out information
about the requirement of workplace transformation in the organisation (Micic and et. al., 2022).
The study will consider primary and secondary sources to collect and analyse data so that
objectives could be easily achieved. It also uses time framework chart along with work
breakdown structure for the systematic work.
P1 STAGES OF THE PROJECT LIFECYCLE AND THEIR IMPORTANCE
Initiation: It is primary stage in the project lifecycle because it sets the direction which
helps investigator to act upon. The current study has initiated by determining the topic on
innovative digital workplace transformation. In this stage only project aim, objectives and
questions are formed so that investigator can carry on with another stage.
Planning: The second stage in the project lifecycle is planning. It is the stage in which
investigator makes the plan about how study can be completed. In this they go through each
alternative of collecting information (de Lucas Ancillo and et. al., 2021). So, as per the need of
present study researcher will be using primary as well as secondary methods.
Execution: The third stage includes the execution stage. It is the important stage in which each
planned activity is implemented and executed for getting pre-defined results and outcomes. It is
the stage in which researcher divides all activities into smaller tasks for the achievement of
objectives.
Monitoring: It is the significant fourth stage in which every conducted activity and task
is monitored. This is important stage because it allows researcher to analyse the assembled
information in a systematic manner (Andrade-Asikainen, 2022). Gantt chart is one of the
monitoring techniques which has helped researcher to evaluate whether information is collected

in the decided duration or not. Frequency distribution analysis is the other methods which assists
in the evaluation of assembled information through instrument called questionnaire.
Controlling: It is the fifth stage in which researcher controls each activity and task so that
errors can be determined at early stages. In this measurable actions are also taken by investigator
to meet the objectives.
Closing: It is the last stage in which investigator completes the whole study. Investigator
also get anticipated results in a systematic way.

P2 FACTORS TO BE CONSIDERED WHEN COMPILING A PROJECT MANAGEMENT
PLAN
Planning: It is one of the significant factors which need to be considered while doing the
current study. The major motive of doing the current study is to collect insights about the
workplace transformation (Basias and Pollalis, 2018). In this aim and objectives are made so that
researcher can get right direction to act upon. In this proper budget is also made so that expenses
of the study can be incurred.
Flexible communication: Another significant factor which holds great significance in the
present study is flexible communication (Mehrad and Zangeneh, 2019). In this certain methods
of communication are included such as e-mail and questionnaire.

P3 RESEARCH METHODS AND STRATEGIES AND THEIR IMPORTANCE TO PROJECT
MANAGEMENT
Research methodology is described as process that helps in deciding how to
systematically research is design and conducted. It defines the procedures or techniques that are
utilise for the identification and analysation of information related to specific research topic
(Zhang, 2020). This part of research is used by the researcher for justifying why the methods that
they employed are best for achieving the research objectives as well as arriving reliable and valid
results. Research onion is a framework that classify the research methodology in different parts
to help research to design and conduct the whole research in systematic manner.
Research Philosophy- In the current research project, researcher used positivism
research philosophy because it help researcher to use large size of sample in order to produce
precise, objective and quantitative data (Lancaster and Lundberg, 2019). This research
philosophy provides control to the research because of its quantitative nature and limited data
collection.
Research approach- The researcher used deductive research approach in the current
research. It is beneficial for proper utilisation of abundant resources, conducting the whole
research in short time period as well as minimise the risks in the research (Evans, 2019). It help
researcher in order to explain causal relationship between certain variables.
Research Strategy- Among the different research strategies, the researcher used survey
strategy for the current research project. It provide greater ability to the researcher in order to
gather large amount of information as well as having the availability of validated models (Crisp,
Ellison and Fischer, 2021). It is an inexpensive method of conducting research which helps
researcher to complete the whole research in minimum cost.
Research choice- The researcher used quantitative research choice in the current
research, as its helps in collection numerical data about the facts and figure of research topic
(Vogt, Wiggins and Williams, 2022). The quantitative research choice is more effective than the
qualitative research choice because it is more objective, scientific, focused, fast and acceptable.
Data collection- In the current research project, both primary and secondary data
collection method is used by the researcher. Primary data collection allow researcher to collect
reliable and up-to-date information directly from the original source (Xu and Chen, 2021). On

the other hand, secondary data collection is inexpensive method that help researcher to collect
information in easy manner.
Data analysis- The researcher used frequency distribution analysis in the current
research project because it helps them to present the numerical raw data in an organised format
which can easily be understand by the researcher (Fogarty, 2018). This analysis enable reader to
determine the shape or nature of the distribution.
Sampling- The researcher used probability sampling for the current research project
because it helps in selecting participants from the large population through random sampling. It
also helps in avoiding any biased situation in the research (Longest, 2019). The researcher selects
30 participants for the current research.
Research ethics- The research ethics that are followed in the current research project are
requirements for honesty, informed consent, anonymisation, potential for harm, storage of data
and right the access of data for participants (Öhman and Olofsson, 2019).

P4 PMP THAT COVERS AIM, OBJECTIVES, QUALITY, COMMUNICATION
RESOURCES, RISK AND RESEARCH METHODS
Research topic
What does an innovative digital workspace look like?
Research aim
To investigate how does workplace transform using innovative digital technologies and
their impact over business performance. A study on Next Plc
Research objectives
 To understand the requirement of workplace transformation within UK retail companies
 To analyse the several innovative digital technologies adopted by Next Plc for
transforming the workplace
 To evaluate the impact of workplace transformation over the business performance of
Next Plc
Research questions
 What are the requirements of workplace transformation within UK retail companies?
 What are the several innovative digital technologies adopted by Next Plc for transforming
the workplace?
 What is the impact of workplace transformation over the business performance of Next
Plc?
Deliverables
It is defined as the result which is received through performing certain activities for the
completion of study. In the present project management plan, some of the deliverables in the
current study is questionnaire and the secondary sources. Questionnaire is the most significant
deliverable because it directly assists in reaching respondents for the collection of raw content.
On the other hand, another deliverable is secondary sources such as journals, newspapers, books,
articles and so on (Bauer and et. al., 2021). The other significant deliverables included in the
present project are: Gantt chart and work breakdown structure. Gantt chart holds importance in
the process of scheduling time. On the other hand, WBS helps in dividing activities into smaller
tasks.
Quality

Quality is the other aspect which is necessary to maintain in conducting study. When
quality of the project is maintained then it helps in the achievement of the pre-defined objectives
of the whole study. For the high quality work in the project, researcher has dependent over
primary as well as secondary sources. Primary method has facilitated in the accumulation of raw
data which give new insights about the proposed topic. On the other hand, secondary method
helps in finding research gap in existing conducted studies. The collected primary and secondary
information is evaluated with relevant method so that unauthentic information can be easily
removed from the project.
Risk
While conducting a project, there is presence of certain type of risks. Sometimes
investigator has to experience the withdrawal of respondents from the investigation and this can
become barrier in the completion of whole study (Mishra and Alok, 2022). So, researcher has
also made plan B in which researcher will depend over secondary data because they are easily
assembled from journals, books, newspapers, publications etc.
Communication resources
Communication is the aspect which holds great significance because it allows passing of
important information at right time to right people. For the completion of present study,
researcher communicates every important information to their selected respondents so that they
can understand the purpose of conducting the study (Djafar and et. al., 2021). E-mail is used by
researcher for timely communication of information to all other team members as well as to the
supervisor. For the systematic collection of insights from respondents, investigator has used
questionnaire to communicate with each respondent about the selected research topic.
Research methods
In the current study, investigator has used several types of research methods such as
deductive approach, positivism philosophy, questionnaire, frequency distribution analysis,
primary and secondary data collection methods and so on (Sileyew, 2019). These research
methods have assisted in the systematic accumulation of right type of information so that
objectives of the study can be easily attained.

P5 WORK BREAKDOWN STRUCTURE AND A SCHEDULE TO PROVIDE TIMEFRAMES
AND SATGES FOR COMPLETION
Work breakdown structure
It is one of the techniques which helps in the division of activities into tiny tasks so that
objectives can be easily met. It is the technique through which an investigator focuses over
completing each activity systematically (Mohajan, 2018). It is mainly used when there is
presence of complicated activities and they need to be completed in a systematic way. It
generally includes the five level of work such as initiation, planning, execution, controlling and
closing-out. All these stages are directly linked with the completion of whole project. It also
gives graphical presentation of each activity systematically.
Gantt chart
It is the time scheduling chart which helps in giving relevant time duration to each
activity. It provides the graphical representation of each activity so that researcher could easily
know what they need to complete in the provided duration of time (Bauer and Scheim, 2019).
The bar chart has two sections which are: in first section activities need to be completed are
included. On the other hand, another section includes the time duration for completing the whole
study. Therefore, this kind of chart has assisted in the achievement of aim, objectives and
questions.

P6 BUSINESS PROJECT STATED WITHIN THE PMP AND COMMUNICATE FINDINGS
Primary research
Frequency Distribution Table
Q1) Do you think innovative digital workspace holds great
importance within Next Plc?
Frequency
a) Yes 25
b) No 3
c) May be 2
Q2) As per your perspective, what is the main reason which makes
the innovative digital workspace important?
Frequency
a) Fosters innovation, growth and efficiency 10
b) Removes barriers in communication 7
c) Creates cultural change 5
d) Adopts advanced technology 8
Q3) According to your knowledge, which is the best innovative
digital technology adopted by Next Plc to transform the workplace?
Frequency
a) Digital events 4
b) Workplace health and safety apps 6
c) Analytics revisited 3
d) Efficiency 8
e) Digital talent platforms 9
Q4) As per your experience within Next Plc, what is the major
benefit gained by the company through adoption of digital
technology?
Frequency
a) Workplace transformation 8
b) Better customer experience 4

c) Improved profit records 5
d) Finding new talent 3
e) Better decision-making 3
f) More agility 7
Q5) According to your perspective, do you think that workplace
transformation always creates positive impact over business?
Frequency
a) Yes 23
b) No 5
c) May be 2
Q6) According to your knowledge, what is the major challenge faced
by Next Plc with the adoption of digital technologies for workplace
transformation?
Frequency
a) Employees resistance 7
b) Lack of skills to exploit advanced technology 8
c) Costly acquiring of digital technologies 9
d) Time consuming procedure 6
Data Interpretation
Q1) Do you think innovative digital workspace holds great
importance within Next Plc?
Frequency
a) Yes 25
b) No 3
c) May be 2

a) Yes b) No c) May be
0
5
10
15
20
25
25
3 2
Interpretation: As per the above mentioned graph, it is analysed that 25 respondents have
answered yes that innovative digital workspace holds great importance within Next Plc. It is
analysed that when an organisation adopts advanced technology then they put great efforts to
exploit it for the beneficial of the company. The other 3 respondents have said no that innovative
digital workplace is not very important for the company because it brings changes which are not
generally accepted by the employees. The rest 2 respondents have said that in some cases, it
creates benefits for the company and in some cases it does not create any benefits.
Q2) As per your perspective, what is the main reason which makes
the innovative digital workspace important?
Frequency
a) Fosters innovation, growth and efficiency 10
b) Removes barriers in communication 7
c) Creates cultural change 5
d) Adopts advanced technology 8

a) Fosters innovation, growth and efficiency
c) Creates cultural change
0
1
2
3
4
5
6
7
8
9
10
10
7
5
8
Interpretation: With the above assembled information, it is interpreted that 10 respondents have
answered that fostering innovation, growth and efficiency is the main reason which makes the
innovative digital workspace important. When innovative workspace is created then it creates
many opportunities for the development and existence of the business. The other 8 respondents
have answered that the other significant reason of digital workspace importance is adoption of
advanced technology.
Q3) According to your knowledge, which is the best innovative
digital technology adopted by Next Plc to transform the workplace?
Frequency
a) Digital events 4
b) Workplace health and safety apps 6
c) Analytics revisited 3
d) Efficiency 8
e) Digital talent platforms 9

a) Digital events
b) Workplace health and safety apps
c) Analytics revisited
d) Efficiency
e) Digital talent platforms
0
1
2
3
4
5
6
7
8
9
4
6
3
8
9
Interpretation: As per the gathered information, it is carried out that 9 respondents have said that
digital talent platforms is the best innovative digital technology adopted by Next Plc to transform
the workplace. It is the innovative digital technology in which an organisation uses online
platforms for the recruitment of employees. They also adopt social media channels to recruit
candidates globally.
Q4) As per your experience within Next Plc, what is the major
benefit gained by the company through adoption of digital
technology?
Frequency
a) Workplace transformation 8
b) Better customer experience 4
c) Improved profit records 5
d) Finding new talent 3
e) Better decision-making 3
f) More agility 7

a) Workplace transformation
c) Improved profit records
e) Better decision-making
0
1
2
3
4
5
6
7
8
8
4
5
3 3
7
Interpretation: According to the gathered information, it is understood that 8 respondents have
said that workplace transformation is the major benefit gained by the company through adoption
of digital technology. When digital technologies are adopted in the organisation then majority of
the work is done through online medium. The other 7 participants have answered that more
agility is the other greatest benefit because it creates initiatives among employees to take part
part in innovation and creativity.
Q5) According to your perspective, do you think that workplace
transformation always creates positive impact over business?
Frequency
a) Yes 23
b) No 5
c) May be 2

a) Yes b) No c) May be
0
5
10
15
20
25 23
5
2
Interpretation: With the above analysed information, it is carried out that 23 respondents have
answered yes that workplace transformation always creates positive impact over business. It is
being analysed that with workplace transformation, every resource of the organisation gets
arranged and creates many opportunity for the success and development of the organisation. The
other 5 respondents have said no that workplace transformation does not always create positive
impact as sometimes it can create losses.
Q6) According to your knowledge, what is the major challenge faced
by Next Plc with the adoption of digital technologies for workplace
transformation?
Frequency
a) Employees resistance 7
b) Lack of skills to exploit advanced technology 8
c) Costly acquiring of digital technologies 9
d) Time consuming procedure 6

a) Employees resistance
c) Costly acquiring of digital technologies
0
1
2
3
4
5
6
7
8
9
7
8
9
6
Interpretation: With the above gathered information, it is carried out that 9 respondents have
answered that costly acquiring of digital technologies is the major challenge created by Next Plc
because advanced technologies are expensive. The other 8 participants have answered that lack
of skills to exploit advanced technology is the other major challenge because there are employees
who do not know how to handle advanced technologies.
Secondary research
Research at least two other organisations to see what type of digital transformation those
organisations have gone through recently
It has been analysed that the digital transformation taken by the Next Plc in the recent
past years is latest software purchases. The applications purchased by the company are Intershop
E-commerce Platform for eCommerce in 2003, HCL Commerce (ex IBM Websphere
Commerce) for eCommerce in 2013, Oracle PeopleSoft ERP for ERP financial in 2006 as well
as the related IT decision-makers and Key stakeholders. The database of the company provides
more customer insight and contextual information. The company is propensity to invest more as
well as deepen their relationship with Intershop, Oracles and HCL technologies (Next plc
Software Purchases and Digital Transformation Initiatives, 2022).
Marks and Spencer make partnership with Tata Consultany Services in order to transform
their organisation digitally. This partnership help company in order to drive intelligence, agility

and innovation for transforming their retailer business customer experience as well as drive
growth. This partnership make company to join their expertise to unlock the potential for
technology in order to drive their first digital transformation and accelerate growth of their
business. With the technological transformation programme, the company is focusing on making
their business more simpler, faster as well as more focused on gaining a seamless experience of
customer (TCS to partner Marks & Spencer in Digital retail transformation, 2018).
Research the value and benefits of using innovative digital tools.
There are many benefits that an organisation gain by using innovative digital tools in the
organisation. In today's time, digital innovation has become imperative for sustaining more
healthy businesses as well as achieving long-term growth (Sahut, Iandoli and Teulon, 2021). The
benefits of using innovative digital tools that add value to the organisation are described below:
It provides a competitive advantage- An effective digital solution focused on three
most important aspects that are customer or partner engagement, internal systems or processes as
well as product or service innovation. By using innovative digital tool, company is able to
address all these aspects in order to create new income streams, streamline their internal
processes, diversify their offerings as well as improve customer experience (Love and Matthews,
2019).
Improves productivity- Low productivity of employee can increase the operational costs
of the company and cut into overall revenue streams. The company who used innovative digital
tools in their organisation can boost their productivity. Digital tools make task easier for
employees that encourage them to give their more efforts in their job that help company to
achieve their goals and objective.
Increases ROI across business expenses- Innovative digital tools streamlines the
internal processes of the company as well as improve their equipment performance. By investing
on these tools company can gain long-term financial benefits. It also leads substantial cost
savings as well as high ROI across business expenses (Jetter, Eimecke and Rese, 2018).
Investment in innovative digital tools seems expensive for short term but it provides many
benefits to the company over time.

P7 VALID AND MEANINGFUL CONCLUSIONS AND RECOMMENDATIONS FROM
DATA ANALYSIS
Conclusion
From the above data analysis and findings, it has been concluded that the innovative
digital workplace is most important for the organisation. As it foster innovation, growth and
efficiency, removes barriers in communication, creates cultural change as well as adopts
advanced technology. Using the innovative digital tools for transforming their workplace may
provide various benefits to company. It involve competitive advantage, improve productivity as
well as increases ROI across business expenses. There are many types of digital technology
which is used by the company for transforming their workplace and help their employees to
perform their task in better manner. It involves digital events, workplace health and safety apps,
analytics revisited, efficiency and digital talent platforms. The research analysed that the main
benefit which is gained by company while adopting digital technology are workplace
transformation, better customer experience, improved profit records, finding new talent, better
decision making as well as more agility. The research states that the workplace transformation
create positive impact over business as it make workplace more effective for employees to
perform their task in effective manner. There are many challenges which is faced by the
company while adopting digital technologies for transforming their workplace. It involves
employee resistance, costly acquiring of digital technologies, lack of skills to exploit advanced
technology as well as time consuming procedure.
Recommendation
From the above research project, it has been analysed that the innovative digital
workplace transformation is beneficial for the company as it increases more innovation, growth
and efficiency in the organisation. But it also involve certain challenges that create problem for
the Next Plc to transform their workplace. As the innovative digital technologies are new and
company have old and experienced staff that does not have proper knowledge regarding the use
of technology with their task. It has been recommended to the Next Plc to proper training to their
employees regarding the use of innovative digital technology which helps in performing their job
in effective manner as well as make their digital transformation successful. Training help
employees to develop those skills that are required in performing the task in effective manner.
The company will also offer effective benefits to their employees that solve employee resistance

as well as make them to perform their task in effective manner. As there are various of digital
technologies are available for the company that may also create problem if it is not selected right
for Next Plc workplace. This makes company to find the right technologies among the different
technologies for transforming their workplace as well as gain success.
P8 Reflect on the value of undertaking the business project to meet stated objectives and own
learning and performance
The answer is in appendix.

REFERENCES
Books and Journals
Andrade-Asikainen, N., 2022. Supporting well-being in workplace transformations-Critical
sociomaterial components and their evaluation in a knowledge-intensive organization.
Basias, N. and Pollalis, Y., 2018. Quantitative and qualitative research in business & technology:
Justifying a suitable research methodology. Review of Integrative Business and
Economics Research, 7, pp.91-105.
Bauer and et. al., 2021. Intersectionality in quantitative research: a systematic review of its
emergence and applications of theory and methods. SSM-population health, 14,
p.100798.
Bauer, G.R. and Scheim, A.I., 2019. Methods for analytic intercategorical intersectionality in
quantitative research: discrimination as a mediator of health inequalities. Social Science
& Medicine, 226, pp.236-245.
Crisp, J.R., Ellison, J.C. and Fischer, A., 2021. Current trends and future directions in
quantitative geodiversity assessment. Progress in Physical Geography: Earth and
Environment, 45(4), pp.514-540.
de Lucas Ancillo and et. al., 2021. Workplace change within the COVID-19 context: a grounded
theory approach. Economic Research-Ekonomska Istraživanja, 34(1), pp.2297-2316.
Djafar and et. al., 2021. Qualitative and Quantitative Paradigm Constellation In Educational
Research Methodology. International Journal of Educational Research & Social
Sciences, 2(2), pp.339-345.
Evans, C.R., 2019. Reintegrating contexts into quantitative intersectional analyses of health
inequalities. Health & Place, 60, p.102214.
Fogarty, B.J., 2018. Quantitative social science data with R: an introduction. Sage.
Jetter, J., Eimecke, J. and Rese, A., 2018. Augmented reality tools for industrial applications:
What are potential key performance indicators and who benefits?. Computers in Human
Behavior, 87, pp.18-33.
Lancaster, J.R. and Lundberg, C.A., 2019. The influence of classroom engagement on
community college student learning: A quantitative analysis of effective faculty
practices. Community College Review, 47(2), pp.136-158.
Longest, K.C., 2019. Using Stata for quantitative analysis. SAGE Publications.
Love, P.E. and Matthews, J., 2019. The ‘how’of benefits management for digital technology:
From engineering to asset management. Automation in Construction, 107, p.102930.
Mehrad, A. and Zangeneh, M.H.T., 2019. Comparison between qualitative and quantitative
research approaches: Social sciences. International Journal For Research In Educational
Studies, Iran.
Meske, C. and Junglas, I., 2021. Investigating the elicitation of employees’ support towards
digital workplace transformation. Behaviour & Information Technology, 40(11),
pp.1120-1136.
Micic and et. al., 2022. Defining the digital workplace: a systematic literature review. Strategic
Management-International Journal of Strategic Management and Decision Support
Systems in Strategic Management, 27(2).
Mishra, S.B. and Alok, S., 2022. Handbook of research methodology.
Mohajan, H.K., 2018. Qualitative research methodology in social sciences and related
subjects. Journal of Economic Development, Environment and People, 7(1), pp.23-48.

Öhman, S. and Olofsson, A., 2019. Quantitative analysis of risk positions: An exploratory
approach. In Researching risk and uncertainty (pp. 265-286). Palgrave Macmillan,
Cham.
Sahut, J.M., Iandoli, L. and Teulon, F., 2021. The age of digital entrepreneurship. Small Business
Economics, 56(3), pp.1159-1169.
Sileyew, K.J., 2019. Research design and methodology (pp. 1-12). Rijeka: IntechOpen.
Vogt, W.P., Wiggins, R.D. and Williams, M., 2022. Beginning Quantitative Research. Beginning
Quantitative Research, pp.1-160.
Xu, Y. and Chen, X., 2021. Quantitative analysis of spatial vitality and spatial characteristics of
urban underground space (UUS) in metro area. Tunnelling and Underground Space
Technology, 111, p.103875.
Zhang, J., 2020. Quantitative Tamarkin Theory. Springer International Publishing.
Online:
Next plc Software Purchases and Digital Transformation Initiatives, 2022 [Online]. Available
through: <https://www.appsruntheworld.com/customers-database/customers/view/next-plc-
united-kingdom>
TCS to partner Marks & Spencer in Digital retail transformation, 2018 [Online]. Available
through: <https://www.indiantextilemagazine.in/tcs-to-partner-marks-spencer-in-digital-retail-
transformation/>

APPENDIX
Questionnaire
Q1) Do you think innovative digital workspace holds great importance within Next Plc?
a) Yes
b) No
c) May be
Q2) As per your perspective, what is the main reason which makes the innovative digital
workspace important?
a) Fosters innovation, growth and efficiency
b) Removes barriers in communication
c) Creates cultural change
d) Adopts advanced technology
Q3) According to your knowledge, which is the best innovative digital technology adopted by
Next Plc to transform the workplace?
a) Digital events
b) Workplace health and safety apps
c) Analytics revisited
d) Efficiency
e) Digital talent platforms
Q4) As per your experience within Next Plc, what is the major benefit gained by the company
through adoption of digital technology?
a) Workplace transformation
b) Better customer experience
c) Improved profit records
d) Finding new talent
e) Better decision-making
f) More agility
Q5) According to your perspective, do you think that workplace transformation always creates
positive impact over business?
a) Yes

b) No
c) May be
Q6) According to your knowledge, what is the major challenge faced by Next Plc with the
adoption of digital technologies for workplace transformation?
a) Employees resistance
b) Lack of skills to exploit advanced technology
c) Costly acquiring of digital technologies
d) Time consuming procedure

Performance review report:
Student Name:
Project Title:
What was the project supposed to accomplish?
The current project was expected to accomplish on innovative digital workplace transformation
by collecting numerical data through primary and secondary data collection method.
Did the project succeed in its aims? How do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, the project succeed in its aims. I did know because I collected the data and attain all
objectives. The evaluation and assessment undertaken in the project is frequency distribution
analysis.
What things do you think worked well and why? Evaluate all aspects of the project (e.g.
initial inception, project activities and project outcomes) from a range of perspectives.
Yes, I think that the project worked well because in initial phase I have formed research
objective and question systematically which helps to conduct my whole project is systematic
manner. After it, I began to identify effective source that helped in collecting and analysing the
data for the research. Through these source I have also made proper conclusion that which can
be understood by the reader.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
While doing the project, I have faced many problems that are defined as lack of time
management skill along the issue in interacting with the respondents. Due to lack of time
management skill I faced many problems in order to complete certain activities on time. For
resolving this issue in proper manner I used Gantt Chart. Gantt chart is a time schedule tool that
schedule my different task with the deadline which helps me to conduct my whole project on
time. Issue in interacting with the respondents create problem in collecting proper data for the
project. For mitigating this issue, I have take proper classes and conduct continuos practice
which helps me interact with respondents in better manner.

What did you learn from undertaking the project?
While undertaking the current project, I have learnt that innovative digital technologies are
important for the company in order to transform their workplace. Innovative digital workplace
transformation foster innovation, growth and efficiency.
How would you rate your performance as Project Manager?
I would rate my performance as a project manager is 8 out of 10 as there are some stages in the
project in which I feel demotivated and discouraged to the work.
What strengths and weaknesses of your performance did you identify?
Some identified strengths of the current research project are
My problem solving skill is good
My writing skills is excellent and my patience level is also good.
Some determined weaknesses of the current research project are
I need to improve my time management skill.
My communication and interaction skill is not good.
Appendix 2: PROJECT LOG-BOOK
Student Name:
Project Title:
Weeks:
Update on weekly research/tasks achieved
Points to consider:
What have you completed in this period?
I have completed the data collection and analysis in a systematic manner. In this I have
collected information through primary and secondary source.
Did you complete the work that you had
planned?
Yes, I have completed the work according to the proper schedule.
Are you on track and within
deadlines set?

Yes, I am on track and worked according to the set deadlines.
Did you need to make any changes to your
project plan?
No, I did not plan to make any changes.
Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of
skills required for undertaking research/tasks?
Yes, the main risk determined by me was challenge in completing the whole study on time.
Did you identify any additional risks/issues
that have an impact on the project
management plan?
No, I have not identified any additional risk.
Problems encountered
Points to consider:
What barriers did you face?
I had faced barrier in collecting data through primary and secondary source.
How did you overcome them?
I have overcome this barrier by making respondents understand the significance of current
study.
New ideas and change of project direction
Points to Consider:
In developing work, addressing risks/issues,
has the direction of your work changed?
No, it has not changed my direction.
How does your work justify the change of
direction? Is this clear?
No, I have made not any change.
Do you feel this change of direction has
enhanced your work? How?

Not applicable
What have you learned about yourself
through your work?
I have learnt that I am good solving problems and issues.
Points to consider:
What are the most important things that your
work has revealed to you? How might this
learning apply in the future?
I will be able to resolve every issue in future with great confidence.
How did you feel when you had to deal with
challenges/problems?
At first, I was impatient but with time I worked with great patience.
How well do you feel you have you
performed?
I had performed very well.
What can you improve?
I can improve my listening as well as writing skill.
Next steps for your work
Points to consider:
What aspects of your work should you
prioritise?
Data collection and data analysis.
Have you allowed sufficient time for
completion?
Yes
Project plan status to date
Points to consider:
Do you feel you are on track to complete your
work on time? If not, how will you address
this?

Yes, I was on track to complete current study on time.
Do you feel your work shows your
achievement of the Learning Outcomes? If
not, what do you need to do?
Yes, I feel that my work shows achievement of the learning outcomes.