Accommodation Services Management: Types, Grading & Online Influence

This report delves into the realm of accommodation services, offering a comprehensive overview of various aspects within the hospitality industry. It begins by defining accommodation services and their importance, followed by a detailed exploration of different types, including budget hotels, chain hotels, and managed hotels. The report highlights the distinction between commercial and non-commercial businesses in the accommodation sector. Furthermore, it examines the grading and classification systems used to evaluate hotels, providing insights into the standards and services offered at different star levels. A significant portion of the report is dedicated to the impact of online platforms, such as review sites, on customer decision-making and the overall perception of hotels. The report also provides references to academic articles on accommodation services. In conclusion, the report emphasizes the critical role of accommodation services in the hospitality industry and the factors that influence their success.

Management
Accomodation
Services

Content
• Introduction
• Different Types of Accommodation Services
• Different type of ownership available with in the
accommodation services.
• Grading and classification system
• Role played by online sites in rating and getting more
customers
• Conclusion

INTRODUCTION
 Accommodation management is a service availed by the premises
which offers accommodation services to effectively manage the
operations. Service to manage accommodation are needed both in
private and public sector.
 Establishments like hotels, conference centres, cruise ships,
government care homes, hospitals, housing associations all needs
management service that would see to the day to day operations of
these facilities.

Different Types of Accommodation Services
There are various types of Accommodation Services. Some of them
are:
• Hotel
• Resort
• Guest House
• Motel
• Bed & Breakfast

Difference between Commercial and
Non commercial Businesses
Commercial Businesses
Commercial Business is an activity of earning profit by exchanging
commodities. The main motive of company is to earn money for making
their business more competitive. For example, hotels, motels, resorts, etc.
Non Commercial Businesses
It is a business activity which exist as a form of non profit organisation.
The Company main doesn't want to earn money they want to help the
society. For example, institutional, private homes, etc.

Different type of ownership
• Budget Hotel is one of the form of Ownership in accommodation services.
They provide minimum services to customers at low price than other hotel in
the area.
• Chain Hotel is a group or parts of hotels that have various branch in different
city or country.
• Managed Hotel is an other form of accommodation services in which owner
hire a management company to look out the regulation activities and day to
day operations of the Hotel.

Grading and classification system
• One star hotel provides basic accommodation services. The Hotel
who have rating of one star provides place to sleep with no
additional ratings. The one star Hotel doesn't mean that the rooms
are dirty and in a bad locations.
• Two star Hotels provides more comfortable rooms than one star
hotels. These Hotels are affordable as comparison to Higher rating
Hotels.

Role played by online sites
• There are various online sites through which people can review the
hotels ratings and make their decisions accordingly.
• Online Hotel review changes the perception of the people to book
the Hotel.
• The one of the online review sites Trip advisors provides guidance
to customers related to Choose Hotel of their choices.

Conclusion
• From the above report it can be concluded that Management
Accommodation Services is an essential service in the hospitality
industry.
• The accommodations services have various forms such as budget
Hotel, Chain Hotel, Franchises, etc. These Hotels are classified into
different grading system on the basis of their facility and services
which they provide to customers. accommodation services.

References
Bigby and et. Al, 2020. Quality of practice in supported accommodation
services for people with intellectual disabilities: What matters at the
organisational level. Journal of Intellectual & Developmental Disability.
45(3). pp.290-302.
Bould and et. Al, 2019. Factors associated with increases over time in the
quality of Active Support in supported accommodation services for people
with intellectual disabilities: A multi-level model. Research in
developmental disabilities. 94. p.103477.
Dalton-Locke and et.al, 2018. Predictors of quality of care in mental health
supported accommodation services in England: a multiple regression
modelling study. BMC psychiatry. 18(1). pp.1-11.

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