Analysis of Managing Accommodation Services in Hospitality Sector

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This report provides an overview of managing accommodation services within the hospitality industry, covering various aspects such as the types of accommodation services (hotels, B&Bs, motels, hostels, guest houses), the differences between commercial and non-commercial accommodations, and different types of ownership (privately owned, leased, managed, and franchised hotels). It also discusses grading and classification systems, highlighting the impact of online review sites on customer trust and loyalty. The report concludes that the accommodations sector is a crucial part of the hospitality industry, with diverse ownership models and grading systems influencing customer choices and experiences.
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MANAGING ACCOMMODATION
SERVICES
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TABLE OF CONTENT
Introduction
Types of accommodation services in hospitality industry
Difference between commercial and non commercial
Different type of ownership available with in the accommodation
services.
Grading, classifications systems and online review Roles
Conclusion
References
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INTRODUCTION
Hospitality Industry is the service industry that is responsible for
providing food services and accommodations in places like hotels,
resorts, themes, amusement parks and conference centres. Hospitality
is the act of Kindness in receiving or welcoming the guest and
looking after their basic needs in relation to foods, drink and
accommodation.
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TYPES OF ACCOMMODATION SERVICES
Accommodations Sector is one of the sector of Hospitality Industry
which is concerned to provide a place to stay for the customers on a
temporary basis.
Different types of accommodation services
There are various types of accommodations services they are as follows
Hotels
Bed and Breakfast
Motel
Hostels
Guest houses
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DIFFERENCE BETWEEN COMMERCIAL
AND NON COMMERCIAL
Commercial businesses-
Commercial Businesses are the one which has the motive of
making profits, e.g. Hotels, service apartment.
Non commercial businesses-
Non commercial businesses are the one which exists for some
other reason than making a profit, e.g. private homes, institutional,
etc.
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DIFFERENT TYPE OF OWNERSHIP
AVAILABLE WITH IN THE
ACCOMMODATION SERVICES
There are mainly four forms of ownership applicable to accommodation
services they are outlined below-
Privately owned Hotels
Leased Hotels
Managed Hotel
Franchises
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CONTINUE…
Integrated inn chains: The kind of possession wherein
collection or organization of inns are operated via equal
organization.
Voluntary hotel chains: It is shape of ownership wherein
independent hotels are selected as in line with their market
role to enlarge the motel.
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GRADING, CLASSIFICATIONS SYSTEMS
AND ONLINE REVIEW ROLE
Basically, there are various kind of grading system which are
available at present hospitality sector wherein grading, online
system and classification system are undertaken as some vital
ones. Moreover, all these have impacts upon consumers while
doing bookings in respect of facilitating benefits as well as
drawbacks. Some of them are discussed below:
Influence of Grading
Influences of classification system
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CONTINUE…
The class is based on the first-class of facility of provider
presented via the resort that explains superstar rating of
enterprise. It shows to the 1 star rating this is low monetary
plan hotels that gives crucial centers to its goal audiences
whilst three superstar rating offer greater services like
gymnasium, business facilities and so on. Than 1 famous
person rating hospitality firm.
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IMPACT OF ONLINE REVIEW SITES
Online critiques are important for ability customers as they affords a
constant pipeline of tremendous content which are valued high by way
of the clients while making choice for reserving the hotel. The reviews
improves purchaser believe in addition to loyalty with the motel. Online
evaluations of Preimer Inn influences customers by sharing nice reports
and posting satisfied faces of other people that are playing
organizational centers. The different manner wherein they have an
impact on clients is imparting appealing discounts for numerous
applications
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CONCLUSION
As per the above presentation, it has been concluded that:
Accommodations Sector is one of the sector of Hospitality Industry
which is concerned to provide a place to stay for the customers on a
temporary basis. Also, there are various forms of ownership such as
franchised, leased and others. In addition this, there are various
kind of grading system such as 1 start, 2 star, 3 star and many more.
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REFERENCES
Qin, D. and et. al., 2020. The future of Airbnb in China: industry
perspective from hospitality leaders. Tourism Review.
Srovnalíková, P. and et. al., 2020. Evaluation of the impact of
sharing economy on hotel business. Journal of Tourism and
Services, 11(20), pp.150-169.
Tidd, J. and Bessant, J.R., 2020. Managing innovation:
integrating technological, market and organizational change.
Wiley
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