This report provides an overview of accommodation services, delving into various aspects of the hotel industry. It begins by outlining different types of accommodation services, including hotels, and home stays, followed by commercial and non-commercial establishments. The report then explores different ownership models such as franchise and leased models. Further, the report discusses grading and classification systems within the hotel industry, highlighting their importance in setting standards and informing consumers. It also examines the role of online review sites, such as TripAdvisor, in shaping consumer choices and providing valuable insights into the quality of services. The conclusion emphasizes the importance of maintaining quality standards and providing accurate information regarding accommodation services to enhance customer satisfaction. The report includes references to relevant academic sources.
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