This research proposal investigates the impact of Artificial Intelligence (AI) and its opportunities in effective transport services management within the Department of Transport in Abu Dhabi, UAE. The study aims to analyze the current and potential applications of AI in the transport sector, evaluating its positive and negative impacts, including security threats and the potential for increased efficiency. The proposal outlines the research objectives, which include examining AI's impact on managing transport services, identifying its role and opportunities, and describing key factors related to AI in the transportation industry. A comprehensive literature review explores existing research on AI in transport, highlighting the technology's potential to improve efficiency, reduce human effort, and enhance public safety. The proposed methodology involves a research design, data collection methods, and data analysis techniques to address the research questions. Ethical considerations and the expected outcomes of the study, including the timeline and references, are also included. The research aims to contribute to a better understanding of AI's role in transforming the transport sector and provide insights for future advancements in the field.
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