Stage 1: BA&SR Background Analysis
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This assignment is the first stage of a four-stage Business Analysis and System Recommendation (BA&SR) report for Chesapeake IT Consulting (CIC). Students are tasked with analyzing CIC's organizational structure and identifying how an improved IT system can benefit the company's hiring process. The report requires an analysis of the current hiring process, identification of stakeholder needs, and a proposal for a new system. The assignment includes detailed instructions, a grading rubric, and a table of contents outlining the four stages of the report. Students must use the provided case study, course materials, and external resources to complete the assignment, writing in the third person and following APA formatting for citations and references.
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Stage 1: Background and Organizational Analysis
Before you begin work on this assignment, be sure you have read the Case Study. Refer to the Business
Analysis and System Recommendations (BA&SR) Table of Contents below to see where you are in the
process of developing this report.
Overview
As a business analyst in the Chief Information Officer’s (CIO's) department of Chesapeake IT Consulting
(CIC), you have been assigned to conduct an analysis, develop a set of system requirements and propose
an IT solution to improve the hiring process for CIC. This work will be completed in four stages, and
each of these four stages will focus on one section of an overall Business Analysis and System
Recommendation (BA&SR) report to be delivered to the CIO.
The graphic below outlines the Table of Contents for this report:
Section I: Background and Organizational Analysis (Stage 1) - The first step is to look at the organization
and explain how an IT system could benefit CIC by improving its hiring system.
Section II: Strategic Use of Technology (Stage 2) – Next you will explain, in general, how CIC can use IT
for strategic purposes.
Section III: Strategic and Operational Outcomes (Stage 3) – Then you will analyze CIC's strategy and
processes to determine how technology solutions can be used to support the organizational processes
and enable CIC’s strategic and operational outcomes, and develop a set of requirements for the new
hiring system.
Section IV: System Recommendation (Stage 4) – Finally, you will identify an enterprise hiring system for
CIC, and explain how it meets the requirements, and what needs to be done to implement the system
within CIC.
The sections of the BA&SR will be developed and submitted as four staged assignments. In stages 2, 3
and 4, you will also incorporate any feedback received when the previous stage is graded to improve the
effectiveness of your overall report and then add the new section to your report. At the end of the
course, you will submit a complete BA&SR document that includes all the sections and changes that
resulted from previous feedback.
Business Analysis and System Recommendation (BA&SR) Table of Contents
I. Background and Organizational Analysis (Stage 1)
A. Introduction
B. Organizational Strategy
C. Components of an Information System
1. People and Technology
2. Processes
3. Data/Information
II. Strategic Use of Technology (Stage 2)
A. Decision Making
B. Communication
Stage 1: Background and Organizational Analysis - 3/30/2017
1
Before you begin work on this assignment, be sure you have read the Case Study. Refer to the Business
Analysis and System Recommendations (BA&SR) Table of Contents below to see where you are in the
process of developing this report.
Overview
As a business analyst in the Chief Information Officer’s (CIO's) department of Chesapeake IT Consulting
(CIC), you have been assigned to conduct an analysis, develop a set of system requirements and propose
an IT solution to improve the hiring process for CIC. This work will be completed in four stages, and
each of these four stages will focus on one section of an overall Business Analysis and System
Recommendation (BA&SR) report to be delivered to the CIO.
The graphic below outlines the Table of Contents for this report:
Section I: Background and Organizational Analysis (Stage 1) - The first step is to look at the organization
and explain how an IT system could benefit CIC by improving its hiring system.
Section II: Strategic Use of Technology (Stage 2) – Next you will explain, in general, how CIC can use IT
for strategic purposes.
Section III: Strategic and Operational Outcomes (Stage 3) – Then you will analyze CIC's strategy and
processes to determine how technology solutions can be used to support the organizational processes
and enable CIC’s strategic and operational outcomes, and develop a set of requirements for the new
hiring system.
Section IV: System Recommendation (Stage 4) – Finally, you will identify an enterprise hiring system for
CIC, and explain how it meets the requirements, and what needs to be done to implement the system
within CIC.
The sections of the BA&SR will be developed and submitted as four staged assignments. In stages 2, 3
and 4, you will also incorporate any feedback received when the previous stage is graded to improve the
effectiveness of your overall report and then add the new section to your report. At the end of the
course, you will submit a complete BA&SR document that includes all the sections and changes that
resulted from previous feedback.
Business Analysis and System Recommendation (BA&SR) Table of Contents
I. Background and Organizational Analysis (Stage 1)
A. Introduction
B. Organizational Strategy
C. Components of an Information System
1. People and Technology
2. Processes
3. Data/Information
II. Strategic Use of Technology (Stage 2)
A. Decision Making
B. Communication
Stage 1: Background and Organizational Analysis - 3/30/2017
1
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C. Collaboration
D. Relationships
E. Structure
F. Competitive Advantage
III. Strategic and Operational Outcomes (Stage 3)
A. Strategic Outcomes
B. Process Analysis
C. Requirements
IV. System Recommendation (Stage 4)
A. Benefits of an Enterprise Solution
B. Proposed IT solution
C. How the Proposed IT Solution Meets the Requirements
D. Implementation Steps
E. Conclusion
Assignment – BA&SR Section I – Background and Organizational Analysis (Stage 1)
Section I of the BA&SR document contains an organizational analysis and identifies ways in which
information systems can help the organization in the case study (CIC) to meet its strategic goals and
meet the information needs of various levels of management. This analysis lays the ground work for the
next section of the BA&SR which will explain how technology can be used to support specific strategic
activities of the organization.
Using the case study, assignment instructions, Course Content readings, and external resources, develop
your Section I: Background and Organizational Analysis. Recommended lengths for each section are
provided and be sure to include all pertinent information. A key to successful business writing is quality
and conciseness rather than quantity.
To start, review the Business Perspectives Module (week 1 content), particularly the sections that
describe the example of Booz Allen Hamilton, a services company with a business model similar to that
of CIC in the case study. The case study tells you that the executives and employees at CIC have
identified a need for an effective and efficient hiring system. As you review the case study, use the
outline below to help you take notes to assist in your analysis; in particular, list the needs of the
individuals expressed in the "interviews."
I. Background and Organizational Analysis
A. Introduction – briefly describe (at a high level) the organization in the Case Study; provide a
context for the rest of the document. (one paragraph)
B. Organizational Strategy - Using the Business Strategy statement and information from the Case
Study, explain how a new hiring system would support that strategy. (Two to three strong
sentences that explain how the system would support the strategy and justify your position with
specifics from the Case Study).
C. Components of an Information System - Explain each of the following in relationship to an
information system to support the hiring process at CIC:
Stage 1: Background and Organizational Analysis - 3/30/2017
2
D. Relationships
E. Structure
F. Competitive Advantage
III. Strategic and Operational Outcomes (Stage 3)
A. Strategic Outcomes
B. Process Analysis
C. Requirements
IV. System Recommendation (Stage 4)
A. Benefits of an Enterprise Solution
B. Proposed IT solution
C. How the Proposed IT Solution Meets the Requirements
D. Implementation Steps
E. Conclusion
Assignment – BA&SR Section I – Background and Organizational Analysis (Stage 1)
Section I of the BA&SR document contains an organizational analysis and identifies ways in which
information systems can help the organization in the case study (CIC) to meet its strategic goals and
meet the information needs of various levels of management. This analysis lays the ground work for the
next section of the BA&SR which will explain how technology can be used to support specific strategic
activities of the organization.
Using the case study, assignment instructions, Course Content readings, and external resources, develop
your Section I: Background and Organizational Analysis. Recommended lengths for each section are
provided and be sure to include all pertinent information. A key to successful business writing is quality
and conciseness rather than quantity.
To start, review the Business Perspectives Module (week 1 content), particularly the sections that
describe the example of Booz Allen Hamilton, a services company with a business model similar to that
of CIC in the case study. The case study tells you that the executives and employees at CIC have
identified a need for an effective and efficient hiring system. As you review the case study, use the
outline below to help you take notes to assist in your analysis; in particular, list the needs of the
individuals expressed in the "interviews."
I. Background and Organizational Analysis
A. Introduction – briefly describe (at a high level) the organization in the Case Study; provide a
context for the rest of the document. (one paragraph)
B. Organizational Strategy - Using the Business Strategy statement and information from the Case
Study, explain how a new hiring system would support that strategy. (Two to three strong
sentences that explain how the system would support the strategy and justify your position with
specifics from the Case Study).
C. Components of an Information System - Explain each of the following in relationship to an
information system to support the hiring process at CIC:
Stage 1: Background and Organizational Analysis - 3/30/2017
2

1. People and Technology – Identify the interest or objectives for the new hiring system
for each stakeholder listed below based on his or her organizational role. Include how the
technology will improve how the job is done; that is, identify what each of the stakeholders
needs the system to do. (Introductory sentence or two, followed by 1-2 sentences for each
role)
i. CEO
ii. CFO
iii. CIO
iv. Director of Human Resources
v. Manager of Recruiting
vi. Recruiters
vii. Administrative Assistant
viii. Hiring Manager
2. Processes - The overall hiring process has several sub-processes, four of which are
listed in the table below. For each of the sub-processes listed, complete the table with
the requested information. You will describe the process as it is currently being done
(As/Is Process), the process as it will be done after the system is implemented (To/Be
Process) and the business benefits of the improved process. (Provide an introductory
sentence for this section and copy the table and insert the information within.)
Hiring Process
Below are sub-processes that are part of
the overall hiring process
As/Is Process To/Be Process Business Benefits of
Improved Process
Receiving applications
Matching applications with open job
requisitions
Screening Resumes
Scheduling Interviews
3. Data/Information – In order to support CIC's hiring process, the new system will need to
collect, store and process data. An example of needed data is “Name of Hiring
Manager.-” The case study provides insight into the kinds of data that will be needed.
First, insert an introductory opening sentence for this section. Then identify ten (10)
critical data/ information items for this hiring information system solution. (Provide an
introductory sentence and copy the table and insert information within.)
Data/Information Requirement
1.
2.
3.
4.
Stage 1: Background and Organizational Analysis - 3/30/2017
3
for each stakeholder listed below based on his or her organizational role. Include how the
technology will improve how the job is done; that is, identify what each of the stakeholders
needs the system to do. (Introductory sentence or two, followed by 1-2 sentences for each
role)
i. CEO
ii. CFO
iii. CIO
iv. Director of Human Resources
v. Manager of Recruiting
vi. Recruiters
vii. Administrative Assistant
viii. Hiring Manager
2. Processes - The overall hiring process has several sub-processes, four of which are
listed in the table below. For each of the sub-processes listed, complete the table with
the requested information. You will describe the process as it is currently being done
(As/Is Process), the process as it will be done after the system is implemented (To/Be
Process) and the business benefits of the improved process. (Provide an introductory
sentence for this section and copy the table and insert the information within.)
Hiring Process
Below are sub-processes that are part of
the overall hiring process
As/Is Process To/Be Process Business Benefits of
Improved Process
Receiving applications
Matching applications with open job
requisitions
Screening Resumes
Scheduling Interviews
3. Data/Information – In order to support CIC's hiring process, the new system will need to
collect, store and process data. An example of needed data is “Name of Hiring
Manager.-” The case study provides insight into the kinds of data that will be needed.
First, insert an introductory opening sentence for this section. Then identify ten (10)
critical data/ information items for this hiring information system solution. (Provide an
introductory sentence and copy the table and insert information within.)
Data/Information Requirement
1.
2.
3.
4.
Stage 1: Background and Organizational Analysis - 3/30/2017
3

5.
6.
7.
8.
9.
10.
Formatting Your Assignment
For academic writing, the writer is expected to write in the third person. In third person, the writer
avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by
taking the individual, the “self,” out of the writing. This method is very helpful for academic writing, a
form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer
to come across as unbiased and thus more informed.
Write a short concise paper: Use the recommendations provided in each area for length of
response. Content areas should be double spaced; table entries should be single-spaced. It’s
important to value quality over quantity. Assignment should not exceed 4 pages.
Ensure that each of the tables is preceded by an introductory sentence that explains what is
contained in the table, so the reader understands why the table has been included.
Use at least two resources with APA formatted citation and reference. Use at least one external
reference and one from the course content.
Compare your work to the Grading Rubric below to be sure you have met content and quality
criteria.
Submit your paper as a Word document, or a document that can be read in Word.
Your submission should include your last name first in the filename:
Lastname_firstname_Stage_1
Stage 1: Background and Organizational Analysis - 3/30/2017
4
6.
7.
8.
9.
10.
Formatting Your Assignment
For academic writing, the writer is expected to write in the third person. In third person, the writer
avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by
taking the individual, the “self,” out of the writing. This method is very helpful for academic writing, a
form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer
to come across as unbiased and thus more informed.
Write a short concise paper: Use the recommendations provided in each area for length of
response. Content areas should be double spaced; table entries should be single-spaced. It’s
important to value quality over quantity. Assignment should not exceed 4 pages.
Ensure that each of the tables is preceded by an introductory sentence that explains what is
contained in the table, so the reader understands why the table has been included.
Use at least two resources with APA formatted citation and reference. Use at least one external
reference and one from the course content.
Compare your work to the Grading Rubric below to be sure you have met content and quality
criteria.
Submit your paper as a Word document, or a document that can be read in Word.
Your submission should include your last name first in the filename:
Lastname_firstname_Stage_1
Stage 1: Background and Organizational Analysis - 3/30/2017
4
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GRADING RUBRIC:
Criteria
90-100%
Far Above
Standards
80-89%
Above Standards
70-79%
Meets Standards
60-69%
Below Standards
< 60%
Well Below
Standards
Possible
Points
Introduction 9-10 Points
Describes the
organization and
provides an
effective
introduction to
what follows; is
clear, logical,
derived from the
Case Study; and
demonstrates a
sophisticated level
of writing.
8 Points
Describes the
organization and
provides an
introduction to
what follows; and
is clear, logical,
and derived from
the Case Study.
7 Points
Describes the
organization and
provides an
introduction to
what follows; is
adequate, and is
derived from the
Case Study.
6 Points
Not clear, logical
and/or derived
from the Case
Study.
0-5 Points
Not included, or
demonstrates
little effort.
10
Strategy
How the
system will
support the
organization’s
strategy
23-25 Points
The explanation is
clear, logical and
fully supported
using a
sophisticated level
of writing.
20-22 Points
The explanation
is clear, logical
and supported.
17-19 Points
The explanation is
provided and
supported.
15-16 Points
The explanation is
not clear, logical
and/or supported.
0-14 Points
The explanation
is not included
or demonstrates
little effort.
25
Components
The people and
technology,
processes, and
data/
information
sections
41-45 Points
Fully and logically
explained, are
clearly related to
the Case Study, and
demonstrate a
sophisticated level
of analysis and
writing.
36-40 Points
Logically
explained, are
related to the
Case Study, and
demonstrate
analysis and
effective writing.
31-35 Points
Explanation
provided and
relates to the Case
Study.
27-30 Points
Not all clearly
explained and/or
are not related to
the Case Study.
0-26 Points
Not all
addressed or
little effort is
demonstrated.
45
Research
Two or more
sources--one
source from
within the
IFSM 300
course content
and one
external (other
than the
course
materials)
9-10 Points
Required resources
are incorporated
and used effectively.
Sources used are
relevant and timely
and contribute
strongly to the
analysis.
References are
appropriately
incorporated and
cited using APA
style.
8 Points
At least two
sources are
incorporated and
are relevant and
somewhat
support the
analysis.
References are
appropriately
incorporated and
cited using APA
style.
7 Points
Only one resource
is used and
properly
incorporated
and/or
reference(s) lack
correct APA style.
6 Points
A source may be
used, but is not
properly
incorporated or
used, and/or is not
effective or
appropriate;
and/or does not
follow APA style
for references and
citations.
0-5 Points
No course
content or
external
research
incorporated; or
reference listed
is not cited
within the text
10
Stage 1: Background and Organizational Analysis - 3/30/2017
5
Criteria
90-100%
Far Above
Standards
80-89%
Above Standards
70-79%
Meets Standards
60-69%
Below Standards
< 60%
Well Below
Standards
Possible
Points
Introduction 9-10 Points
Describes the
organization and
provides an
effective
introduction to
what follows; is
clear, logical,
derived from the
Case Study; and
demonstrates a
sophisticated level
of writing.
8 Points
Describes the
organization and
provides an
introduction to
what follows; and
is clear, logical,
and derived from
the Case Study.
7 Points
Describes the
organization and
provides an
introduction to
what follows; is
adequate, and is
derived from the
Case Study.
6 Points
Not clear, logical
and/or derived
from the Case
Study.
0-5 Points
Not included, or
demonstrates
little effort.
10
Strategy
How the
system will
support the
organization’s
strategy
23-25 Points
The explanation is
clear, logical and
fully supported
using a
sophisticated level
of writing.
20-22 Points
The explanation
is clear, logical
and supported.
17-19 Points
The explanation is
provided and
supported.
15-16 Points
The explanation is
not clear, logical
and/or supported.
0-14 Points
The explanation
is not included
or demonstrates
little effort.
25
Components
The people and
technology,
processes, and
data/
information
sections
41-45 Points
Fully and logically
explained, are
clearly related to
the Case Study, and
demonstrate a
sophisticated level
of analysis and
writing.
36-40 Points
Logically
explained, are
related to the
Case Study, and
demonstrate
analysis and
effective writing.
31-35 Points
Explanation
provided and
relates to the Case
Study.
27-30 Points
Not all clearly
explained and/or
are not related to
the Case Study.
0-26 Points
Not all
addressed or
little effort is
demonstrated.
45
Research
Two or more
sources--one
source from
within the
IFSM 300
course content
and one
external (other
than the
course
materials)
9-10 Points
Required resources
are incorporated
and used effectively.
Sources used are
relevant and timely
and contribute
strongly to the
analysis.
References are
appropriately
incorporated and
cited using APA
style.
8 Points
At least two
sources are
incorporated and
are relevant and
somewhat
support the
analysis.
References are
appropriately
incorporated and
cited using APA
style.
7 Points
Only one resource
is used and
properly
incorporated
and/or
reference(s) lack
correct APA style.
6 Points
A source may be
used, but is not
properly
incorporated or
used, and/or is not
effective or
appropriate;
and/or does not
follow APA style
for references and
citations.
0-5 Points
No course
content or
external
research
incorporated; or
reference listed
is not cited
within the text
10
Stage 1: Background and Organizational Analysis - 3/30/2017
5

Format 9-10 Points
Well organized and
easy to read. Very
few or no errors in
sentence structure,
grammar, and
spelling; double-
spaced, written in
third person and
presented in a
professional format.
8 Points
Effective
organization; has
few errors in
sentence
structure,
grammar, and
spelling; double-
spaced, written in
third person and
presented in a
professional
format.
7 Points
Some
organization; may
have some errors
in sentence
structure,
grammar and
spelling. Report is
double spaced and
written in third
person.
6 Points
Not well
organized, and/or
contains several
grammar and/or
spelling errors;
and/or is not
double-spaced and
written in third
person.
0-5 Points
Extremely
poorly written,
has many
grammar and/or
spelling errors,
or does not
convey the
information.
10
TOTAL Points
Possible
100
Stage 1: Background and Organizational Analysis - 3/30/2017
6
Well organized and
easy to read. Very
few or no errors in
sentence structure,
grammar, and
spelling; double-
spaced, written in
third person and
presented in a
professional format.
8 Points
Effective
organization; has
few errors in
sentence
structure,
grammar, and
spelling; double-
spaced, written in
third person and
presented in a
professional
format.
7 Points
Some
organization; may
have some errors
in sentence
structure,
grammar and
spelling. Report is
double spaced and
written in third
person.
6 Points
Not well
organized, and/or
contains several
grammar and/or
spelling errors;
and/or is not
double-spaced and
written in third
person.
0-5 Points
Extremely
poorly written,
has many
grammar and/or
spelling errors,
or does not
convey the
information.
10
TOTAL Points
Possible
100
Stage 1: Background and Organizational Analysis - 3/30/2017
6
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