Business Operations and Strategy Presentation

This assignment involves creating a 10-minute video presentation for Oak Pub Huddersfield, focusing on strategies to increase sales through effective business operations management. The presentation will cover strategic frameworks, design factors, and the role of operations in enhancing business performance.

Business
operations and
strategy

Table of Contents
INTRODUCTION ..........................................................................................................................1
LO 1 Identify the strategic frameworks of operations management. .........................................1
LO 2 Describe main design factors and their alternatives which shape operations management
.....................................................................................................................................................2
LO 5 Explain the role of operations within a range of business organisations ..........................2
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Business Operation strategy is plays a significant role for the development of business
activities and growth. This the core develop operational strategies which helps to utilise all
resources in order to get the best productive outcomes. It helps to take better decision making
approach as well. Present study is based on business operational of Oak Pub Huddersfield
consulting by Boston Consulting Group. They provide the best business operation strategies to
Oak Pub to enhance the sales profit for the business growth. Furthermore, it will discuss on the
different aspects of business operation.
LO 1 Identify the strategic frameworks of operations management.
Strategic framework is the guide for the organisation in order to gain the best output level
of productive sales (Jacobs, Chase and Lummus, 2014). With the understanding of operational
frameworks, it helps to enhance the corporate culture and identity. It also helps to enhance the
knowledge of principles of good governance which helps to enhance the company values and
divisions within the firm (Organizational framework in Business, 2018). Boston Consulting
Group provides strategic framework to Oak pub in order to enhance the sales of the year. There
are some elements of operational frameworks in different manner are giving below.
Organization
Operational frameworks generally describe the company corporate and management
structure. In order to enhance the Oak Pub sales revenue, they need to adopt the guidelines of
Boston Consulting Group for the betterment of the company profit. In this element of operational
framework describes the importance of organisational values (Krajewski, Malhotra and Ritzman,
2015). In this element includes the hierarchy level and how leaders govern the company in order
to earn the customer attraction. According to the BCG Manager of the organisation needs to be
perfect and leader who manage the work in effective manner, guides their staff members so that
they assist customers in more efficient manner.
Policies
Operational framework gives the outline company policies. This element of strategic
framework guides about the principles on behaviour, employment and promotion activities. This
defines and guides to the employees to attend the customers in better ways. Oak Pub is the most
popular Pub bar which provides the best services (Krajewski, Malhotra and Ritzman, 2015).
Besides, due to low performance of employees or lack of strategic support, they decrease their
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annual sales. For that, company employees must be follow the guidelines of company policies.
Such as they always need to react customers with good behaviour, integrity etc. they also need to
make good policies for employees or for customers as well such as open door policy etc. this
framework of the company enhance the business ethos and culture.
Processes and Procedures
In this next framework of strategic operational management explains the importance of
company process of working. It is very important to measure the company productivity. Oak Pub
needs to adopt creative and productive customer dealing process which help to retain the
potential customers.
LO 2 Describe main design factors and their alternatives which shape operations management
Oak needs to adopt attractive design and Pub layout which attracts the customer
attraction. It helps to grab more sales and profit revenue. Along with that, it is very necessary for
Oak Pub to take new product strategy in order to retain the existing customers and attracts new
buyers as well (Ramakrishnan, 2015). There are different elements which gives new designs and
company layout for example, Oak Pub needs to invest on infrastructure, trained their staff
members. So that, they behave better with the customers. They also need to adopt some more
offers to grab the attraction such as Oak Pub needs to organise Night shows, festival Parties, free
discount offers etc. these are the main designs factors which helps company to make its business
attractive and productive in order to take the best services from the customers. Along with that,
company needs to focus on customer strategies and give them the best preference which helps
Oak Pub to get more sales revenue.
LO 5 Explain the role of operations within a range of business organisations
Operation management defines the designs or improvement of production system which
increases the company sales (Rouvari and et.al., 2016). This provides the great opportunity for
the Oak Pub to get better planning for the new service plans operation resources includes five P's
of operation which enhance the better performance of the organisation. Such as given below:
 People are the direct or indirect workforce which helps company to implement the plan.
 Plants are the factor which carries the production activities.
 Parts is another main element which includes the material that needed for the system.
 Processes is another P of the strategic operation framework with the help of which
organisation follows the step by step plan.
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 Planning and control system is the most important for implementing the proper plan.
On the basis of above explanation of P's it shows the importance of operation
management. Customers are always looking for the new services or products. For which they
come to the shopkeeper. If they are not getting the correct service or good satisfaction. They
cannot attract to those companies. Oak Pub needs to determine the customer needs and wants.
These must be the objectives of the company. Oak must be adopt flexibility, quality, price of
product to enhance the sales revenue (Slack, 2015).
CONCLUSION
From the above discussion, it can be concluded that, operation strategic management
framework is plays a significant factor in order to enhance the sales of Oak Pub. With the help of
this report Oak Pub can get help to make corrective changes so that its sales enhance and make
more profit revenue.
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REFERENCES
Books and Journals
Jacobs, F. R., Chase, R. B. and Lummus, R. R., 2014. Operations and supply chain
management (pp. 533-535). New York, NY: McGraw-Hill/Irwin.
Krajewski, L. J., Malhotra, M. K. and Ritzman, L.P., 2015. Operations management: processes
and supply chains. Pearson.
Lawton, T.C., 2017. Cleared for take-off: structure and strategy in the low fare airline business.
Routledge.
Lun, Y. V. and et.al., 2016. Examining the influence of organizational capability in innovative
business operations and the mediation of profitability on customer satisfaction: An application in
intermodal transport operators in Taiwan. International Journal of Production Economics, 171,
pp.179-188.
Ramakrishnan, R. K., 2015, October. A Business Process view of Software: An effective
measurement model to assess the operations readiness of software under construction.
In INCOSE International Symposium (Vol. 25, No. 1, pp. 903-913).
Rouvari, O. and et.al., 2016. Cluster analysis of Finnish car retail and service business operations
strategy and innovation management capabilities. In Annual European Operations Management
Conference, EurOMA 2016, Trondheim, Norway.
Slack, N., 2015. Operations strategy. John Wiley & Sons, Ltd.
Organizational framework in Business, 2018. [Online]. Available through:
<http://smallbusiness.chron.com/operational-framework-business-25852.html>.
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