Business Project Management: CSR Impact Analysis at Waitrose

This project analyzes business project management, specifically focusing on the impact of Corporate Social Responsibility (CSR) at Waitrose. The assignment begins with determining project objectives and aims, identifying the positive and negative impacts of CSR on the company. A project management plan is produced, covering aspects of cost, scope, time, quality, communication, risk, and resources. The project includes a work breakdown structure and a Gantt chart to visualize the project's timeline and tasks. Qualitative and quantitative research methods are applied to gather data, and the findings are analyzed using appropriate tools and techniques. The project concludes with recommendations based on the research and a reflection on the value of the research, the project management process, and the use of quality research to meet objectives.

MANAGING SUCESSFUL
BUSINESS PROJECT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1:Detemination of objectives and aims.....................................................................................1
P2: Produce a project management plan that covers aspects of cost, Scope, time, quality,
communication, risk and resources in the context of CSR at Waitrose.......................................3
P3: Produce a work breakdown structure and a Gantt chart to provide......................................4
TASK 2............................................................................................................................................6
P4: By applying qualitative and quantitative research methods for carrying out small-scale
research appropriate for meeting aims and objectives.................................................................6
TASK 3............................................................................................................................................9
P5: Analyses research and data using appropriate tools and techniques.....................................9
P6: The appropriate recommendations which are a result of valid data and research analysis to
draw the meaningful conclusions are communicated..................................................................9
TASK 4..........................................................................................................................................10
P7:Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance in this research...............................................................................................10
M4: project management process and use of quality research to meet stated objectives and
support own learning and Performance.....................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
APPENDIX....................................................................................................................................14

INTRODUCTION
To meet the organizational objectives and also the cost and the performance parameters
an individual undertakes a project which is a set of coordinated activities which defines the
beginning and the ending points is known as business project. It is non repetitive set of activities
for achieving the time, financial and technical performance goals. Managing and successful
business determine the organization goal and objectives in the form of company (Bucherer and
et.al, 2012). The company uses the corporate social responsibility in the organization. This
project determines the smart objective in the organization. The smart objective determines the
specific, measurable, achievable, realistic and time bounded project. Company creating the
project management plan and evaluating the best resources in the organization. Social
responsibility of the business taking the responsibility of owner, customer, creditors, stakeholder,
society, suppliers and community. The company uses the best knowledge and skill related to the
project in the organization. Company uses the best product and techniques in the organization.
TASK 1
P1: Detemination of objectives and aims
Project aims and objectives: A project duration is not fixed. The undertaken project is not
of permanent nature. It is a temporary one-time exercise. The project is undertaken to achieve the
desired organizational objectives as per the needs which vary from time to time such as creating
a new product or service or even to change the business process.
Project aims and objectives
Aim: To evaluate impact of CSR on the Waitrose.
Objective
 To find out positive impact of CSR on mentioned company.
 To identify negative impact of CSR on Waitrose.
 Performance: For any project to be successful the set standards of reliability, function,
safety and performance should be met. The objectives in project management must be
specific, instead of being vague. Any time in the duration of the project it should not
deviate from its main purpose for which it was initiated . But adhering to the quality
standards, is the work of the quality control department.
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 Cost: For smooth functioning, the expenditure should always remain within the budget.
Such specific objectives will enhance the change of achieving the desired outcome of the
project.
 Time: After the clear understanding of the project objectives to the manager and the
owner next step is to prioritizing the objectives should be done in order to know the
primary and secondary objectives. For the success of the project, the timely
implementation of the project becomes the biggest task to accomplish. Proper planning
should be done well in advance so that all the significant stages of the project takes place
on or before the specified date of completion so that the actual progress matches the
planned progress. It should not be stretched till the last dates. (Söderlund , 2011).
 Budget: for any project, the budget structure is already set well in advance and the main
work is to complete the project without exceeding the authorized expenditure. As the
financial resources is not always available in huge quantity and if it found out that it ran
out of money than the entire project may be asked to stop if it does not meet the
completion dates. If such situation arrives, the entire time, money and efforts invested in
the project might go in-vain. And in the extreme cases, it targets the project contractor as
well. He might face a huge trouble and even the money spend on the project might be
written off. Hence, proper attention is to be paid to the cost budgets and financial
management.
 Quality: As the introduction of the concept of TQM i.e. Total Quality Management it
aims at maintaining the quality by the entire organization beginning from the top
management to the operational level staff.
 Keep customer happy: Customer are very important for all company and customer always
happy than business project are successfully. Every project success depends on company
project.
Meet requirement: meet requirement is very important for a successful business project. A two
person are meeting to each other than decide to own plan success a business (Kowalkowski and
et.al, 2011).
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P2: Produce a project management plan that covers aspects of cost, Scope, time, quality,
communication, risk and resources in the context of CSR at Waitrose
The John Lewis Company determine the project management plan related to the cost,
scope, time management, quality of the product, communication skill with the many employees
in the organization. The project management reducing the risk factor and many sources in the
organization. There are many sources of corporate social responsibility that determine the group
of the project. The activities which are interrelated are executed the its sequence so as to create
unique projection of the organization. This are include the many services within a specific time
frame in the organization. For the successful completion of specified project goals and objectives
, it is the duty of the management to properly plan, organize and manage the resources.
Scope of CSR: Social cost and social benefits form the part of corporate social responsibility
which basically comes under the organizational objectives.
Contribution to net income: With the income objectives the project should also aim at the
economic development of the society as well. Even if the project is completed, but if the working
conditions of the workers might not be good then the resultant project might not give the quality
results.
Contribution of human resources: Human resources is the most important asset to any
organization, hence their well being in the organization is very important and the objectives of
the organization should be set in the way not harming the human resources.(Yeong and Lim,
2011).
Public contribution: These contributions determine the best resources in the organization. The
people who are outside the organization but they have a huge impact on the organization must be
taken care of nicely.
Contribution to the environment: The project manager should see that if the project is not
contributing to the environment at least it not cause depletion to the environment such as air,
water, noise pollution. There should be a positive contribution to the environment.
Contribution to product and services: The product quality, packaging, advertisement, product
safety, warranty provision are the qualitative aspects of the organization's products and services.
 Purpose: Main purpose is to identify positive and negative sides of CSR on Waitrose.
 Constraints: Availability of time is the major constraint.
 Risks: elevation in cost is the big risk associated with project.
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 Team: There will be team of 2 people in order to entire work related to project.
 Communication: Formal and informal discussion will happened between employees.
 Stakeholders: Respondents will be key stakeholder.
 Cost/budget: Budget for project is 20,000.
P3: Produce a work breakdown structure and a Gantt chart to provide
The proposed project management plan should include the time frames and stages for the
completion of the project. The work required to make the product comes under the breakdown
structure. The produce for dividing overall project into sub elements this called work describes
the work breakdown structure. In the work breakdown structure, the work of making deliverables
is divided into discrete work packages and is document accordingly. The degree of control which
is required to exercise the disaggregation of the deliverable is developed to help the label of
detail which is otherwise needed by the people who are working on the project and is also
concerned with the required degree of control to be exercised (Mir and Pinnington, 2014).
Stages and time frames of WBS: There are many stages of the work breakdown structure in the
organization. The John Lewis partnership company determines the many stages of the work
break down structure including the inputs to work breakdown structure, tools and techniques of
work breakdown structure and outputs from work breakdown structure.
Inputs to work breakdown structure: The inputs which are required by the project includes the
following which are the project scope statement, enterprise environmental factor and
organizational process assets. This structure describes the content of the other management
processes. The project statement defines the scope among the project stakeholders and also
include assisting the stockholder's expectation. This requirement measurable the complete,
consistent, traceable and acceptable to key stakeholder in the organization. The enterprise
environment factor including the work breakdown structure standers relevant to the nature of the
project in the organization. The project files the previous project and learned from previous
project in the organization. The entire project is divided into its main identifiable components,
elements, parts and services and this way the structure is constructed in the most logical manner
in the organization. Then the items are further sub-divided into various elements and this is
continued till everything is in control. Level of work breakdown structure is assents to individual
in the company.
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Frame work of the wordbreak down: The work of sub-dividing elements is described as the total
program and then accordingly the proper planning can be performed. And also, the costs and
budget can be established. Time and performance can be target into the company in their
organization.in the logical way the objectives is related in the logical manner. Schedule and stats
reporting can be initiative. Network structure and controlling must be plan for the company in
the organization. The responsibility assignment for each element can be established in the
company (Tellerand et.al, 2012).
Gantt chart: This chart of the company. This chart is a bar chart it defines the project start and
finish date in the company. This chart evaluating the work breakdown structure of the company
in the organization. These charts show the precedence network activity. The Gantt chart creating
the relationship between the dependency of the project and activity of the network (Bakkerand
et.al, 2011).
The company partner create the network processing and show the time duration for the
completing the work for the project in the organization. The Gantt chart of the company shows
the network process and duration of the start and finish time for the project in the organization.
The company completes their work for the minimum six days (Ungerand et.al, 2012).
M1: project management plan:
 The skills, techniques, tools are met to exceed the stakeholder's needs and wants is
derived from the project management plan.
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 Corporate social responsibility creates the objective and aims of the company in
the way of the new project planning in the organization.
D1:
 The various process such as the planning, initiation, implementation and controlling
process are determined by the process of project management. This process identifies the
company project and sources of the project.
Research methodologies applied the many research related to the project plan. Methodologies
researching the life cycle of the project (Killenand et.al, 2012).
TASK 2
P4: By applying qualitative and quantitative research methods for carrying out small-scale
research appropriate for meeting aims and objectives.
Small-scale research determines the project quality and quantity for evaluating the project
aims and objectives in the organization. This research conducts the short duration and minimum
human hour and time period. This project evaluating the time commitment and time duration in
the organization. The small scale research conduct the data of the company and this research
consists the relation between the size of the budget and balance of the budget in the organization.
Qualitative research method: This research is the most important research methodology to create
the aim and objective of the quality and making the research for the disciplinary background and
making the best objective and aim. This method determines the best decision-making system and
appropriate the best technology related to the project. This research is most important many
factors including the political factor, social factor and education factor and creating the research
of the quality project. This research collecting and analysis the data of the company and design
the field research. Research uses the data of the structured and unstructured plan.
Quantitative research method: This method creating the quantity of the project. The research
conducts the sales techniques for the project advertisement, sales promotion, personal selling and
publicity of the project. This research conducting the small scale research of the company and
creating the appropriate data of the project. This research conducts the survey of the qualitative
project and getting the much information for the expert and knowledgeable person in the market.
The techniques of the survey including the face to face survey, electronic mail and telephone or
computer (Thamhain, 2013).
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M2: accuracy and reliability of research methods
 The deferent accuracy and reliability determine the research method including the test
retest reliability on separate days and parallel forms reliability. The accuracy determines
the accurate data of the quality research.
 The reliability research method evaluating the quality of the project. This research
defines the age, fashion and life style of the people related to the project. This research
conducting the smart objective of the project.
Q.1 CSR have positive impact on firms.
Figure 1Response received on statement "CSR have positive impact on firms"
Interpretation
Results are reflecting that there are 5 people who does not think that CSR have positive
impact on firm. 25 respondents think that CSR positively affect firm. It can be assumed that
Waitrose must perform CSR on regular basis.
Q. 2 CSR lead to increase in profitability?
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Figure Response on statement "CSR lead to increase in profitability"
Interpretation
There are 10 respondents which are agree, 20 are strongly agree followed by 5 are
disagree and same number of respondents are disagree on asked statement. It can be said that
people have common assumption that CSR increase profitability.
Q.3 CSR activities performance lead to increase in expenses.
Figure 2CSR and increase in expenses
Interpretation
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26 respondents believed that due to CSR huge increase observed in expenses. There are 4
respondents who think that CSR does not lead to increase in expenditure. It can be concluded
that CSR positively affect business but lead to increase in expenses.
TASK 3
P5: Analyses research and data using appropriate tools and techniques
All the important business documents and information related to the financial, regulatory,
marketing, IPR etc or any press report pertaining to any business transactions are under the data
analysis and the data programmer performs this work. It provide a platform where all the
important material is kept for the business transactions, which can be reviewed by the potential
buyers after signing a non-disclosure agreement. Any confidential data, which is not available to
the public and, which may relate to business process, technology information and trade secret.
(Marquesand et.al, 2011).The access to data analyses is provide most important information
related to business programmer and such a research is very important for a successful business.
For the purpose the restrictive provision are made for entry, study. The company research and
data conduct the many tools and techniques in the organization. The company create the two
techniques are as follows quantitative research and qualitative research in the company.
Qualitative research: This research determines the company product quality and also determines
the product capacity in the organization. This research is served the product promotion and
creating the best techniques of the product promoting in the organization. The company owner of
the Lewis Jon decides the quality research techniques in the market. This research evaluating the
skill and knowledge related to the project.
Quantitative research: This research determines the quantity of the project and size of the project
in the organization. The quantity of the project evaluating the small scale organization and
creating the best quantity of the project. This research applies the many techniques including the
advertisement, promotion and mass media promotion in the organization.
P6: The appropriate recommendations which are a result of valid data and research analysis to
draw the meaningful conclusions are communicated.
The research and data analysis create the company structure in the organization. The
company uses the many techniques and tools for creating the research and data of the company
including the sales techniques and appropriate resources in the organization (Gasik , 2011). The
research evaluating the SWOT analysis of the company. This analysis creates the company
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product and project strength and weakness and provides the opportunity of the appropriate
techniques in the organization. Company uses the skill and knowledge related to the project and
determines the many sources of the project promotion in the market. The research conducting the
company background and company goodwill in the market. The data analysis draws the work
breakdown structure and Gantt chart. This chart show the networking processing and making the
critical path of the time duration. This network consists the time duration for the completing the
project.
TASK 4
P7:Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance in this research.
Current research meet its objectives, as main target was to identify positive and negative impact
of CSR on firms. Research results are clearly reflecting that CSR lead to increase in profitability
but it also lead to expenses in business. Thus, cautiously activities must be performed in
business. It can be said that project is successfully completed. The research meets the many
objectives and own learning performance research and evaluating the many scope of the project
management in the organization. This research evaluating the project integration management it
define the project management knowledge and project life cycle in the company. This is the
overall management and creating the best objectives and goal in the company. This management
creating the research of the time management this defines the information technology project in
terms of the meeting of the project time and cost projection in the organization. Project cost
management also the main scope of determines the research of the company and creating the
smart and best objectives in the organization. This research evaluating the risk management and
determine the risk factor in the organization. This management determines the scope of the
project and developing the realistic schedule in the organization(Park and , 2014).
This project consists the knowledge area of the project. The research evaluating the human
resource management this management wants to be successful of the business. This is also
searching the corporate social responcibility in the organization and makes the work breakdown
structure. The procurement management determines the learning performances or the developing
the objectives and goals in the organization. The small scale business developing the business
objectives with the help of corporate social system. The company use the many techniques and
tools for creating the research of the learning objectives including the bar chart, line of balance,
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