Customer Service and HR: Cover Letter Assignment Example

This assignment presents two cover letter examples: one for a Customer Service Executive position and another for a Junior Human Resource Recruiter role. The Customer Service cover letter highlights the applicant's experience in handling customer inquiries, resolving issues, and training new employees, emphasizing communication, problem-solving, and conflict-resolution skills. The second cover letter focuses on a Junior HR Recruiter position, detailing the applicant's eight years of experience, Master's degree in Business Administration with a Human Resource specialization, and experience in recruiting strategies and building relationships with institutions to identify potential candidates. Both letters showcase the applicants' qualifications, skills, and enthusiasm for the respective roles, providing a clear overview of their professional capabilities. The assignment is designed to demonstrate the structure and content of effective cover letters for different professional positions.

Running head: COVER LETTER
Cover Letter
Name of the Student
Name of the University
Author note

1COVER LETTER
Cover Letter for the Post of Customer Service Executive
Dear Mr. ABC
I would like to take the opportunity for expressing my interest for the post of
Customer Service professional with the prestigious organization. I have few years of
experience as the customer service expert wherein I have spent more than ten years employed
in respective field in different kinds of capacities.
In the current position of the head Customer Service Executive with the XYZ
Company, I try to work by fielding the different calls from the customers as well as inquires
for resolving the different grievances and deliver suitable training to the new employees who
are the representatives. According to me, I have proper communication, resolution of conflict
skills along with problem solving aspects which will make me suitable candidate for the
respective post. Moreover, I enjoy my work and help individuals in finding appropriate
solutions for the different issues which can influence them. As the ideal expert in the
respective field, I feel that I will be the suitable candidate for the respective position. I solve
the different problems with comfort along with providing with prompt answers to the
different issues.
Additionally, I am confident that I can make the most of the respective opportunity
and create positive impression as Customer-Service Expert. Lastly, I would be waiting for
your reply and talk regarding the different traits I can convey to position of the Customer
Service Expert as well as waiting for your perusal. Thank you so much for your
contemplation.
Regards
AYZ

2COVER LETTER

3COVER LETTER
Cover Letter as Junior Human Resource Recruiter
Dear XYZ
I am writing the letter for expressing my curiosity in the position of the Junior
Human Resource Recruiter which was being advertised online. I would like to mention that I
have experience in the respective post for eight long years and completed my Master’s
Degree in Master of Business Administration wherein my major paper was Human Resource.
I feel that I will be make the best use of the respective post and will be delivering my best in
achieving the goals.
Previously, while I was working with ABC Company, I had the chance to synchronize
with the different strategies of recruiting and attract the most talented individuals. Through
proper interacting, I was capable of establishing the proper relations with numerous kinds of
institutions as to gain further assistance with proper identification of the potential candidates.
My determination as well as dedication as the Junior HR Recruiter will be leading to the
effective kind of employment. Moreover, I am even dedicated for looking for and verdict the
best candidates from the pool of the employees for the organizations.
I feel that I will be suitable for the position of Junior HR and XYZ Company will be
finding most outgoing as well as intelligent HR in me. I have enclosed my resume below for
your perusal. Thank you for your contemplation. I am eager to express further concerning
the post.
Regards
DFJ