Human Resource Management: Datotel Case Study Analysis & Solutions

This case study examines Datotel's approach to Human Resource Management, specifically focusing on job satisfaction, employee retention, and performance issues. Datotel addresses job satisfaction through rewards, interpersonal communication, and interesting work environments, and could further enhance it through feedback surveys, employee wellbeing programs, and counseling sessions. To evaluate employee retention efforts, Datotel can use feedback interviews, monitor employee population records, and assess the quality of employee work. Addressing performance issues, David Brown should engage in empathetic conversation, provide counseling sessions, implement detailed documentation and feedback, and adopt a person-centered approach to improve manager performance and empower employees. This analysis provides practical recommendations for Datotel to improve its HRM practices, promoting a positive and productive work environment.

Running head: HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
Name of the Student:
Name of the University:
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1HUMAN RESOURCE MANAGEMENT
Job Satisfaction
Datotel as addressed job satisfaction through provision of rewards and incentives using
appreciation of worker achievements, conductance of interpersonal communication by
delivering personal appreciation notes and face-to-face employee meetings and generation of
interesting work environments by declaring unique ‘themes’ during quarterly meetings (Noe et
al., 2017). The company may also address feedback and evaluation through monthly feedback
surveys and interviews. This will enhance job satisfaction by allowing employees to voice their
needs and preferences (Boamah et al., 2017). Another source is employee wellbeing, where the
manager can arrange for counseling sessions, nutritious snack cafeterias, arranging creative
games or provide gym memberships. (Judge et al., 2017).
Employee Retention
Providing feedback interviews or surveys where employees can voice their opinions is a
way in which Datotel can evaluate success underlying employee-retention techniques. Datotel
can monitor employee population records on a monthly basis, which can display rates of attrition
and new recruitments for each month (Cohen, Blake & Goodman, 2016). Employee-retention is
directly associated with job satisfaction and quality work performance. Evaluating the quality of
work demonstrated by each employee will display their performance, satisfaction and successful
retention. Evaluating rate of employee achievements will be beneficial since a drop in the same
may indicate poor performance, dissatisfaction and attrition (Perreira, Berta & Herbert, 2018).

2HUMAN RESOURCE MANAGEMENT
Performance Issues
David Brown should engage in empathetic conversation with the concerned manager in
order to detect reasons for poor performance. Brown may arrange for counseling sessions with
the manager in order to manage any emotional issues underlying poor performance (Schepers,
Nijssen & van der Heijden, 2016). Brown may then engage in detailed documentation,
monitoring and daily feedback with the manager in order to record performance and detect
quality issues. Administration of a person-centered approach where the manager will be involved
in his or her evaluation will be beneficial for performance improvement and employee
empowerment (Bradler, Dur, Neckermann & Non, 2016).

3HUMAN RESOURCE MANAGEMENT
Reference
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