Impact of Digital Technologies Supporting Small Business: Qbic Hotel

This project delves into the impact of digital technologies on Qbic Hotel, a small business, examining how these technologies influence its operations and foster innovation. The project begins with a project management plan, outlining aims, objectives, and tools such as cost analysis, scope definition, and timeframes. It then presents a work breakdown structure and Gantt chart to visualize project activities and timelines. The research employs a qualitative approach, involving surveys with Qbic Hotel managers to assess current business performance, the significance of digital technologies, and areas for improvement. Data analysis reveals insights into the benefits of digital technologies, including enhanced productivity, customer satisfaction, and operational efficiency. The project also identifies potential challenges, such as time consumption and resource constraints, offering recommendations for successful implementation. Ultimately, the project provides a comprehensive analysis of how digital technologies can support small businesses in achieving growth, innovation, and improved performance.

MANAGING SUCCESSFUL
BUSINESS

TABLE OF CONTENTS

INDEX OF TABLES
Table 1: Project plan........................................................................................................................4

ILLUSTRATION INDEX
Illustration 1: Work Breakdown Structure.......................................................................................4
Illustration 2: Gantt Chart................................................................................................................6
Illustration 3: Actual business performance of Qbic hotel............................................................10
Illustration 4: Essential of adopting digital technologies for the entity.........................................11
Illustration 5: The best business aspect for using digital technologies..........................................12
Illustration 6: Influence on time consuming for adopting digital technologies ............................13
Illustration 7: Customers' convenience on using digital technologies...........................................14
Illustration 8: Business operation requires to be improved...........................................................15
Illustration 9: The best technique to create innovations in business operations............................16
Illustration 10: Forecasting on business operations for using digital technologies.......................17

TOPIC
“The impact of digital technologies supporting small business and innovations: A case
study on Qbic hotel”.
INTRODUCTION
Digital technology create major impact on the growth and innovations of the small
business. In this consideration, development of the business also increase productivity and
profitability in systematic manner. It is the advantages which helps to increase competitiveness
in the business so that they can make innovations easily. Furthermore, it will also help to set
different activities to attract customers in their business. There are different tools and techniques
has been implemented that assists to find creative solution towards the aims and objectives at
workplace.
TASK 1
LO 1
P1) Project aim and objectives
Project is a work based aspect for accomplishing any task and meeting its goals
efficiently (Hanelt and et.al., 2015). However, project's aim is on analysing usefulness of digital
technologies in implementing business operations of Qbic hotel. In addition to this, it impacts on
entity's growth and improving its efficiency at maximum level.
Aim of the project:
“The impact of digital technologies supporting small business and innovations: A case
study on Qbic hotel”.
Objectives
 To understand concept of using digital technologies for business operations.
 To identify significance of adopting digital technologies to create innovations on business
operations of Qbic hotel.
 To recognise influence on business operations of small scale enterprise as using digital
technologies.
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 To recommend suggestions for using digital technologies during project and entity's
implementations.
P2) Project management plan
It is essential to consider all factors and tools during project on the selected topic for the
small-scale enterprise such as: cost incurred in business operations, time frame, workers involved
in accomplishing project and so on (Holmström and Partanen, 2014). However, consideration on
project planning tools can be discussed below: Cost: It is needed to prepare budget as of incurring cost for accomplishing any particular
task as in purchasing resources, labour cost, additional overhead etc. However, it is good
for managing resources and fund effectively. Including this, different ideas are generated
regarding where to spend and how much to spend on project for implementation of Qbic
hotel (Elyas and et.al., 2015). Therefore, cost incurred in project is recognised as in
process of conducting research, data collection and accomplishing project. Scope: There is a wide scope on project related to implementing business operations of
Qbic hotel which influences its growth at higher level (Agrifoglio and et.al., 2017).
However, it scopes for adopting creations and digital technologies for business
operations. Including this, it is also related with enhancing quality services and
efficiencies of the small-scale enterprise efficiently. In addition to this, it is forecasted
that if organisation creates innovations in business operations then demand for its goods
and services will be enhanced in wide range. Likewise, it will be good to increase profit
level and marketability of the entity on large scale. Along with this, it is good for
improving quality of services and growth of small scale entity. Time: For decision making during project, a specified time is required for accomplishing
tasks; therefore, project can be accomplished effectively. The time frame for this project
is related with research, data collection, interpretation on collected data and so on
(Martinell and Milosevic, 2016). However, adequate time is set for project on identifying
importance of using digital technologies for the entity. Therefore, time frame and setting
timing for the entity specifically remain essential for implementation of Qbic hotel and
managing all tools as well.
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 Quality: This project management tool is related with considering quality of resources
and planning for its accomplishment. In accordance to this, quality used in project plan
and decision making regarding its effectiveness will be efficient for the small-scale unit
(Karlsen, Folke and Torvatn, 2015). Including this, it is effective for appropriate decision
making and increasing its efficiency at higher level. Therefore, consideration on quality
of resources and time is identified to meet its goals effectively. Communication: Very important process considered as the sharing information and data
from one place to another on which appropriate decision can be made regarding its
implementation. Similarly, a clear vision and scope is identified for the project along with
technique to accomplish tasks regarding meeting its goals (Frank, 2014). Including this,
project manager of Qbic hotel shares goal and strategies of the team work with its
members to gain their participation in accomplishing tasks as well. Therefore,
communication in context to project planning and its growth is identified for its growth
efficiently. Risk: It is considered that several risks are occurred during project such as lack of
required resources and fund, inefficient workers as well as lack of coordination and so on.
It is required to prepare planning for project in terms of all these factors and reaching out
to its goals. However, determining all kinds of risks and preparing back up plan will be
effective for project on improving business performance of Qbic hotel. Including this, it
will be good for meeting project's goals and accomplishing tasks efficiently (Prendinger
and et.al., 2013). Thus, risks occurred during project and meeting its targets efficiently.
 Resources: For a project, resources are considered to be identified in terms of
implementing business operations of Qbic hotel using digital technologies. However,
resources are to be considered like; fund and material adequacy, people resources as
workers work in the company and so on. Including this, it is beneficial to plan regarding
utilising resources and improving productivity of the entity (Taylor, Bogdan and
DeVault, 2015). Therefore, adequacy of using resources and tools for project will be
managed effectively impacts on entity's growth in further years.
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P3) Project time frames
Time frame is a set of time structure for accomplishing particular task in determined time
(Bryman and Bell, 2015). For project plan, work breakdown structure and planning of activities
for identifying significance of adopting digital technologies regarding implementing business
operations of Qbic hotel are as follows:
 Work Breakdown Structure (WBS): This structural frame is to recognise activities
involved in project from starting up to its closer (Bryman and Bell, 2015). As WBS for
project plan can identifiy as:
 Project plan: For project on identifying usefulness of using digital technologies for
implementing business operations of Qbic hotel, time frame is set as below:
Table 1: Project plan
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Illustration 1: Work Breakdown Structure

S.No. Plan Cost incurred Time frame
A Identifying project's aim and
objectives
100 5-6 days
B Creating project plan 200 7-10 days
C Research (Data collection) 500 5-6 days
D Data interpretation 300 3-4 days
E Plan for further implementation 100 2-3 days
F Implementing plan 700 10-15 days
G Performance review 300 4-5 days
H Cost calculation 100 2-3 days
I Taking feedback form team
members
200 3-4 days
J Reporting 300 5-7 days
 Gantt Chart: It is project plan structure which demonstrate activities involved in project
plan in sequence and time wise. In this regard, schedule for accomplishing any particular
task in a specified time (Hanelt and et.al., 2015). However, Gantt chart for the project
plan is to recognised as:
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Illustration 2: Gantt Chart
M1) Critical evaluation on project management process
As determined presented project plan is appropriate for managing the tasks effectively in
terms of cost incurred in operations, time frame and so on. However, project manager and team
can achieve success in meeting its goals and accomplishing tasks effectively. On critical
evaluation regarding project plan, some limitations are occurred such as; lack of fund and
resources, lack of coordination among team members, changes in market prices for business
operations etc. It affects project plan and schedule adversely also negative consequences are
identified in terms of further activities (Holmström and Partanen, 2014). Therefore, it is essential
to consider all these activities and further implementations for the project on analysing
usefulness of adopting digital technologies for improving business operations of Qbic hotel.
TASK 2
LO 2
P4) Small scale research by applying qualitative research methods
Data collection is essential to analyse actual business performance of the entity and
implementing activities for the further activities. However, it is done through conducting survey
and gathering information which generate variety of ideas fort improvement and increasing its
efficiency (Elyas and et.al., 2015). Including this, it is helpful for appropriate project and
accomplishing tasks effectively to meet its goals. For gathering information regarding
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significance of using digital technologies for implementing business operations of Qbic hotel,
researcher is to conduct survey with 5 managers of the entity and working on its improvement.
For this purpose, researcher is to prepare questionnaire consists of questions in relation to
analyse actual current business operations by implementing digital technologies. As asked
questions with respondents are as below:
QUESTIONNAIRE
(Qbic hotel)
Name:
Department belonged to:
Q.1 How is the current business performance of Qbic Ltd?
 Good
 Effective
 Neutral
 Bad
Q.2 In your opinion, is it essential to implement digital technologies for business operations of
the small scale enterprise?
 Yes
 No
Q.3 What is the best business aspect identified on adopting digital technologies for business
operations?
 Enhancing productivity and profitability
 Time consuming for business operations
 Increasing customer satisfaction level.
Q.4 In your opinion, is adopting digital technologies remain time consuming for the entity?
 Yes
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 No
Q.5 Is it effective to contacting with customers by using digital technologies for the business
operations of Qbic hotel?
 Yes
 No
Q.6 According to you, which of the following business operation is required to work on for
achieving small scale enterprise's effectiveness?
 Customer satisfaction
 Quality of goods and services
 Management of production and distribution of its products
 Others
Q.7 Which of the following will be the best tool to implement digital technologies for business
operations of Qbic hotel?
 Creating innovations
 Advertising goods and services
 Maintaining relations with people
Q.8 Forecast on business operations of Qbic hotel by implementing digital technologies?
 Better
 Neutral
 Worse
Any suggestion for adopting digital technologies to implement business operations of Qbic
hotel.........
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