This document is a report on emotional intelligence (EQ) training material, focusing on its impact on the workplace. The report explains the concept of EQ, emphasizing the ability to recognize and manage emotions for improved communication, engagement, and conflict reduction. It highlights the importance of high EQ for leaders and managers, detailing how it aids in understanding employee expectations, organizational culture, and mitigating misunderstandings. The report also outlines the four core skills of EQ: self-awareness, self-management, social awareness, and relationship management. Furthermore, it explores how EQ enables self-control, informed reactions, and improved risk-taking, ultimately leading to better conflict management. This material, along with other resources, supports the BSBLED802 course on leading learning strategy implementation and provides practical insights for enhancing leadership capabilities through emotional intelligence.