Employability Skills and Organisational Leadership

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Employability Skills
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EMPLOYABILITY SKILLS
Executive summary
The project will highlight the skills of employability, attitudes and skills that an
organisational leader makes it compulsory for the employees to be followed. The project will
give us a clear idea of the responsibilities of a team leader and his or her transferable skills.
Besides, the project will discuss the importance of working in a team and the strategies to
overcome the organisational problem.
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EMPLOYABILITY SKILLS
Table of Contents
Introduction................................................................................................................................3
P1: Determining own responsibilities and performance............................................................4
Introduction............................................................................................................................4
P1.1: Developing a set of own responsibilities and performance objectives.........................4
P1.2: Evaluation of own effectiveness against defined objectives........................................5
P1.3: Make recommendations for improvement....................................................................5
P1.4: Motivational techniques used to improve the quality of performance.........................6
M1: Identifying and applying strategies to find solutions.....................................................7
M2: Designing appropriate methods......................................................................................8
M3: Present and communicate appropriate findings..............................................................8
D1: Critical reflection............................................................................................................8
D3: Demonstrating creative and convergent thinking...........................................................9
Conclusion............................................................................................................................10
P2: Developing interpersonal and transferable skills...............................................................11
Introduction..........................................................................................................................11
P2.1: Developing solutions to work-based problems...........................................................11
P2.2: Styles and manner at various levels............................................................................11
P2.3: Identifying effective time-management strategies......................................................13
M3: Appropriate findings.....................................................................................................14
D3: Demonstrating thinking.................................................................................................14
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EMPLOYABILITY SKILLS
Conclusion............................................................................................................................15
P3: Understanding the dynamics of working with others........................................................16
P3.1: Role of people in a team and their performance to achieve shared goals...................16
P3.2: Analysing team dynamics...........................................................................................16
P3.3: Alternative ways to complete tasks and achieve team goals......................................17
M3: Presenting appropriate findings....................................................................................18
D1: Evaluation of self-work.................................................................................................18
D3: Demonstrating creative thinking...................................................................................18
P4: Developing strategies for problem-solving........................................................................19
Introduction..........................................................................................................................19
P4.1: Evaluating tools and methods for developing solutions to problems.........................19
P4.2: Developing a strategy for resolving the problem of labour turnover in an organisation
..............................................................................................................................................20
P4.3: Evaluation of the potential impact on the business of implementing the strategy.....21
M3: Presenting and communicating appropriate findings...................................................22
D1: Critical reflection on evaluating own work...................................................................22
D3: Demonstrating convergent, lateral and creative thinking.............................................22
Conclusion............................................................................................................................22
Conclusion................................................................................................................................24
References................................................................................................................................25
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EMPLOYABILITY SKILLS
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EMPLOYABILITY SKILLS
Introduction
Employability skills are an important part of the organisation which develops positive
relationship and abilities to achieve the goal within the time period. Employability skills help
employees to be more flexible in their work and to undertake several tasks in various
environments. It is the transferable skills required by the organisational members to make
them a better employee. An employee can outline a group of skills with better technical
subject knowledge and understanding. This project will be discussing the responsibilities and
performance of Travelodge's manager. I have played the role of the manager in the company
and so it has been easy for me to identify the interpersonal skills and strategies to solve the
problems of the hotel.
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EMPLOYABILITY SKILLS
P1: Determining own responsibilities and performance
Introduction
This part of the project will discuss the ideas of own responsibilities and performance to
achieve organisational objectives. It will also discuss the motivational techniques to enhance
the quality of performance (Collet, Hine and Du Plessis, 2015).
P1.1: Developing a set of own responsibilities and performance objectives
Own responsibilities and performance objectives: As a manager in Travelodge Company,
my responsibilities and performance towards the organisation include the following set of
practices:
Effective communication: Good communication is very necessary to increase understanding
among staffs. People can work properly if they develop effective communication with each
other. A good communication method helps employees to make the proper decision in a
particular situation and also increases the speed and precision of work progress.
Teamwork: An organisation can never achieve its goal effectively without having a better
team. It is important to remember that team performance always works better than individual
performance. If all team members get involved in a task then instantly confidence among
them boost up.
Creativeness: This is another important quality to solve problems and to develop strategies to
achieve team target. As a team leader, it was my duty to scrutinize the performance of the
staffs and then create a report by utilizing creativity level as per my idea. So, I organised a
training session for them to make them learn about company rules and regulations (Messum
et al. 2017).
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EMPLOYABILITY SKILLS
P1.2: Evaluation of own effectiveness against defined objectives
Own effectiveness and performance objectives:
Being a manager of Travelodge, I understood that my foremost duty towards the company
was to verify target objectives frequently. After a proper survey, I realised that it is very
significant to evaluate self effectiveness against the defined objectives of the organisation.
So, I developed some process that can enhance the competence of my team within the
organisation. They are:
 Developing knowledge: I realised that my team members should develop their
knowledge so that they can perform better. I organised a training session to recover
the team’s knowledge level and the benefits of working in a team. After the process,
each individual started adopting the changes in the company rapidly.
 Allocating responsibility: This system helped me to realise in which organisational
activity the members are good at. Moreover, by dividing the responsibilities equally
there were no hard feelings among employees among each other and people became
more creative in their task.
 Organising extra activities: The employees within the company started taking part in
extra activities like sports which helped me to build communication among them
(Haynes and Egan, 2017). They started sharing their opinions regarding organisational
topics with me which further helped me to attain various useful ideas to solve the
issues of the company.
P1.3: Make recommendations for improvement
Professional
abilities
Present level Present best
example
Improvement
methods
Communication Good Communication Organizing training
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EMPLOYABILITY SKILLS
concerning job
allocation.
and group discussion
Teamwork Good Groups help one
another to manage the
task on time.
Implementing team
target to enhance
opportunities for
employees.
Creativeness Average Team members can
improve their work by
being more creative.
Team members should
learn the presentation
process to be more
efficient.
P1.4: Motivational techniques used to improve the quality of performance
It is very necessary to improve the quality of performance through motivational theory.
Hertzberg’s Two-Factor Theory will help in enhancing the quality of performances.
According to this theory, there are two main aspects that influence worker satisfaction and
motivation. In 1950, this theory was developed by Frederick Herzberg to analyse the
reactions of nearly 200 engineers and accountants who were asked regarding their negative
and positive feelings about their job. The two factors are:
Hygiene aspects: Benefits, salary, company policies, relation with other fellow workers and
managers are the examples of these aspects which can mostly lead to lack of encouragement
and displeasure in case they are missing (Cegarra-Navarro et al. 2016).
Motivator aspects: These aspects motivate employees to perform better. The examples of
these aspects include feelings related to job and career succession.
This theory can be implied in the workplace because both hygiene and motivator factors
increase staff motivation and satisfaction. For developing the environment of Travelodge,
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EMPLOYABILITY SKILLS
both these factors must be improved so that employees working under progress and grow
through the organisation.
Figure: Herzberg two factor theory
Source: (Iqbal, Anwar and Haider, 2015)
M1: Identifying and applying strategies to find solutions
Travelodge can improve its hotel services if it has a good team who can support
organisational objectives. As discussed earlier, good communication, teamwork and
creativeness is the key factors to improve the quality of services towards the customers. If
workers are happy in the organisation then they can provide good services to its customers.
M2: Designing appropriate methods
The company can select and design techniques to motivate their employees so that they can
contribute to attaining organisation goals. Herzberg's two-factor theory can help in applying
methods that will inspire the employees to work better.
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EMPLOYABILITY SKILLS
M3: Present and communicate appropriate findings
A variety of methods of presentation has been utilized to determine our performance and self-
responsibilities. The communication and presentation have been done in details to learn about
the findings (Marín, Cuestas and Román, 2016).
D1: Critical reflection
PPD plan
Date The
improve
ment
needs
Profession
al strategy
to be used
The
perso
n
who
man
ages
the
proc
edur
e
Areas
of
develo
pment
Resource
s
required
to
impleme
nt the
changes
Goals/
objectiv
es
Tar
get
dur
atio
n
Evaluatio
n process
02-
04-
2019
Problem-
solving
Clarity on
challenges
like
fundraising
problem
and critical
thinking.
Mana
ger
Setting
target
Handling
difficult
situation,
Interactiv
e
communi
cation
and
Removi
ng
issues
of
fundrais
ing and
improve
ment of
2-4
Mo
nths
Constancy
and
efficiency
of the
solution of
the
procedure
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EMPLOYABILITY SKILLS
discussin
g
suggestio
ns.
marketi
ng
strategie
s.
16-
04-
2019
Organiza
tion skills
Producing
competitiv
e
advantage
and
allocation
of
resources.
Mana
gers
of the
fundr
aisin
g
group
Organi
zing
interac
tion
strateg
ies and
social
accoun
t.
Business
rules and
strategic
action
plans.
Appropr
iate
organiz
ation of
assets
2-3
Mo
nths
Monitorin
g and
resource
manageme
nt.
29-
05-
2019
Motivatio
nal skills
Training
and
communic
ation.
Team
leade
r.
Comm
unicati
ve
proces
s
Motivat
ing to
contribu
te
funds.
2-3
Mo
nths
Effectiven
ess and
dependabl
e.
D3: Demonstrating creative and convergent thinking
This section has provided the importance to demonstrate convergent thinking so that
accessibility to new ideas in the project can be understood efficiently.
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