Employability Skills Report: Analysis of David's Employability Skills

This report examines essential employability skills through a case study of David, a disabled employee in a care home. It analyzes his responsibilities, performance objectives, and recommends improvements. The report explores solutions to workplace problems, focusing on communication strategies, time management techniques, and team dynamics. It also discusses motivational techniques to improve performance, including reward systems and management practices. The report highlights the importance of training and development, smart decision-making, and effective communication styles for fostering a positive and productive work environment. Overall, the report provides a comprehensive overview of how to enhance employability skills and create a supportive workplace for all employees.

EMPLOYABILITY
SKILLS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Set of own responsibilities and performance objectives.......................................................1
1.3 Recommendation for improvement.......................................................................................2
1.4 Motivational techniques to improve quality of performance................................................3
TASK 2............................................................................................................................................3
2.1 Solution to work based problem...........................................................................................3
2.2 Communication in variety of style in appropriate way.........................................................4
2.3 Time management strategies.................................................................................................5
TASK 3............................................................................................................................................6
3.1 Roles of people play in a team and how they are work together..........................................6
3.2 Team dynamics.....................................................................................................................6
3.3 Alternative ways to complete task to achieve team goals.....................................................7
TASK 4............................................................................................................................................8
4.1 Tools and methods for developing solution of problems......................................................8
4.2 Strategy to resolve particular problem..................................................................................8
4.3 Impact on business to implement strategy............................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Employability skills are very essential elements which are basic requirement of
employers and employees. These aspects are based on nature of particular job that offered to
employees. It includes communication, problem solving, initiatives and team work, etc. (Rasul,
Rauf and Mansor, 2013). In this context, present report is based on case scenario of David was
suffered from learning disability working for supermarket. He was redundant in September 2008
when the company is working with 10 years of closed down. After this, he had been selected in
care home job in November 2009. In order to focus on case scenario, report covers set of own
responsibilities and performance objectives. Furthermore, it includes solution for work based
problem. Moreover, team dynamics included that assist to accomplish group goals. Moreover, it
demonstrates tools and methods which assist to enhance solution for problems.
TASK 1
1.1 Set of own responsibilities and performance objectives
In order to analyse present case of David, as an employer of him I have various
responsibilities and performance objectives which need to be developed. It includes effective
communication, fulfil requirement of each person and meet with goals and targets, etc. (Watty,
Jackling and Wilson, 2014). With the help of proper communication and care of David I can
meet responsibilities and performance objectives as well. When I talk to him, I found his
difficulties and also understood him that how he can work in present situation of care home.
Further, I ensure that no discrimination will be occurred towards people. Therefore, proper care
for David is demonstrated. In addition to this, health and safety needs to be implemented for him
so that he can work effectively at workplace.
In order to enhance skills and knowledge of David, it is essential to provide proper
training and development to him. It assist to enhance performances that accomplish objectives of
him at workplace. Therefore, it can also foster to enhance coordination among various people
those are work with David. In this way, participation of each employee will easily gain by the
manager that assist to frame decision-making at workplace of health and social care practices
(Hooker and Whistance, 2016). For example, if David is working in Cedar Lawn of England.
There are so many people work together so that it would be beneficial to enhance relations
among various members. Further, when employer of David provide timing according to
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feasibility of David it creates positive impact on him. In this context, positive outcomes can be
seen at workplace.
1.3 Recommendation for improvement
In respect to assess the case scenario, there are various recommendation has been
provided at workplace. Therefore, it will assist to enhance positive results and outcomes that
increase profitability at workplace. With the help of proper plan and performances, services can
be deliver quickly and effectively within the enterprise (Miller, Biggart and Newton, 2013). For
example, Cedar Lawn is providing day services to each patient. Thus, it would be beneficial to
enhance performances of David in care home. In this aspect, following recommendation can be
provided for improvements:
Give importance to team-work: With respect to perform group task and activities, in care
home people are encourages towards work in a team. For this aspect, proper and effective
communication will be needed at workplace. For example, in care home David unable to
understand regarding patients to other team members so that it creates proper understanding
among them in successful manner. Therefore, problems can be solved in systematic manner
(Hanapi, Nordin and Khamis, 2015).
Team-building exercise that make group cohesive: In addition to this, every member of a
team needs to be motivated to accomplish goals and objectives of the organisation. In this aspect,
team-building exercise is effective tool that helpful to make proper functioning. In this way, all
persons can participate in different exercise such as management games, role play, so that it
encourages to David to made effective results. With the help of management games, employee
performance can be developed that assist to meet with positive results (Watty, Jackling and
Wilson, 2014).
Set priorities: Another recommendation can be given that; care home that they should set
their priorities first. In this aspect, Employer of David should be determining their objectives
which accomplish from participation of him and other members as well. Conflicts also arises in
this aspect due to working in a group. To reduce conflicts, setting priorities helps to employer to
determines participation of employee at workplace.
Training and development to disabled employees: Further, proper training and
development elements need to be implemented that assist to grow effective results at workplace.
In this way, care home like Cedar Lawn can enhance their performances to deal with various
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situations. Therefore, they have to provide proper training to disabled employees so that they can
work.
1.4 Motivational techniques to improve quality of performance
In order to deal with various outcomes and results, different motivational techniques take
place which assist to increase performance of employees. It assists to achieve enterprise goals
and objectives that helpful to meet with targets (Watty, Jackling and Wilson, 2014). Therefore,
following techniques are implemented at workplace:
Implementation of reward system: In order to deal with effective outcomes, at workplace
reward system assist to motivate people. In this aspect, employer can deal with developing
results which would be taken from quality of performances (Hanapi, Nordin and Khamis, 2015).
It includes, incentives, bonus and remuneration, etc. This will assist to make effective results that
are beneficial to gain participation of each member including David as well. It assists to improve
quality performance of particular employee at workplace.
Self-improvement with positive work environment: Another motivational technique can
be implemented that enhance self-improvement through encourage team member at workplace.
In this way, idea can be shared with tools and gain knowledge that assist to perform job well.
Further, conflicts need to be solved at workplace through work will be done independently
(Hooker and Whistance, 2016).
Management practices: Management practices are another important element which
assist to grow effective results at workplace. In this way, regular survey to employees can be
seen at workplace to assess their satisfaction level. In this aspect, it is essential to know about
opinion and want of each employee that improves working conditions. Therefore, it will help to
develop effective results at workplace (Rasul, Rauf and Mansor, 2013).
TASK 2
2.1 Solution to work based problem
David is disabled employee so that his employer also faces many issues to deal with
activities that are performed by him in care home. This is because, dealing with disabled person
is very difficult to understand them and create effective results in institute. For example, if there
is communication gap so that it creates impact on handling queries of patients. Therefore, this
issue will impact on performances and operations of care home. To resolve this issue and
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problem, there are several strategies can be implemented at workplace. It includes making smart
decisions, establishment of baseline, assess patients needs and demonstrate commitment to make
change, etc. Smart decision assist to develop right results with back up of communication that
measure progress of people within the environment. Therefore, it will aid in accomplish
understanding that encourage positive outcomes. In addition to this, effective communication
also develop baseline that analysis success and progress that create for future research. These
strategies assist to make solutions of communication gap at workplace (Miller, Biggart and
Newton, 2013).
In addition to this, another problem is occurring for development of employees. In this
way, management games, training and development program assist to make positive outcomes at
workplace. In management games people are eligible to develop their effective performances and
outcomes within the business environment through participating in games. With the help of
training and development programs, skills and ability of a person will be enhanced that reduce
conflicts and increase participation of people. Through providing systematic work, organisation
can have implemented it to accomplish goals and objectives. Hence, it will assist to enhance
successful operations and gain results to make solution for different issues (Ipate, Mitran and
Pârvu, 2014).
2.2 Communication in variety of style in appropriate way
In care home of David, there are lack of proper communication so that it creates issue on
each person in development programs. At each level, conversation among people is create
problem which need to be solved, so that, effective results can be made. Effective
communication encourages people to handle issues that persons are face at workplace (Helyer
and Lee, 2014). In systematic way, use of technology assist to enhance technology and technical
tools are also required to perform proper functioning and interaction at workplace. With the help
of effective resources and tools, care operations can be developed easily. Therefore,
communication is the best part to determines variety of style. Through interaction of each level
employee, proper conversation enhanced that promote to results (Watty, Jackling and Wilson,
2014).
Size and structure of business assist to make effective results with appropriate
communication style. Higher authority Cedar Lawn can communicate with board members. It
will assist to manage professionalism and it is important to make discussion in proper aspect. In
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addition to this, at middle level managers of the care home can use seminars and conferences
(Warwick and Howard, 2015). It will assist to show experience and build confidence of
particular person at workplace. It is a significant technique which is helpful to make effective
communication. Verbal and written form of conversation can be developed at middle level which
would be beneficial to keep proper records at workplace. On the other hand, in order to deal with
lower level staff member, manager needs to focus on notice board and seminars which take place
at middle level. Hence, information can be provided effectively that assist to get proper data
regarding professional outcomes to each employee. Thus, they can work with guidance of upper
and middle level managers delivers effective results. Informal and non-verbal communication
has been formed that assist to enhance understanding to concentrate on significance outcomes of
business environment.
2.3 Time management strategies
Time-management strategies assist to find out effective results and performances in order
to focus on achievement of the best results. In this way, care home can be does things in efficient
and better aspect to avoid overload and stress (Watty, Jackling and Wilson, 2014). In this
context, following stages in time management can be used at workplace of care home:
Planning tools: Planning tools are very helpful to enhance productivity of care home at
less time. In this way, manager can deal with different aspects of David’s performances. They
can make priorities of list in tasks to make a plan so that David can be developed in effective
aspect with regular making adjustments whenever it is needed. In order to break large task in
smaller activities, which would be beneficial to manage task and easier to accomplish goals. This
is helpful to better use of time (Ipate, Mitran and Pârvu, 2014).
Schedule time: In respect to schedule the task, all activities are needed to accomplish on
time. This is because, it will assist to develop effective results and performances that make sure
profitability can be develops in successful manner. Through conducting market research, it has
been shown that all activities to be schedule so that task will be completed. It enhances outcomes
of the company which would be beneficial to assess capabilities of a person at workplace (Smale
and Fowlie, 2015).
Reduce multi-tasking: Multi-tasking is very effective element but it consumes time
because of taking several decisions together. In this way, David unable to do more task at one
time. This is because, he not easily understand problem of patient in care home. Thus, it is
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important to determines time according to specific need of person and perform various functions
as well (McQuaid, Green and Danson, 2013).
TASK 3
3.1 Roles of people play in a team and how they are work together
In order to deal with developing ideas, various people work together at care home which
assist to get effective results. In this way, employer play a vital role in success of enterprise in
term of motivating to people as communicator (Cottrell, 2015). They are continuous motivating
team members so that proper care for all patients can be undertake with various responsibilities
as well. Team members are encouraged towards objectives so that David is also responsible to
deal in effective aspect. Main aim of care home is to deliver effective and good services to
patients (Watty, Jackling and Wilson, 2014). In sharing ideas and opinion, communicationhas
been develops that assist to provide effective services to patients. It enhances understanding level
of people so that it would be beneficial to get targets in positive aspect.
With the help of gathering information, all employees can keep themselves in successful
operations (Helyer and Lee, 2014). Within a team, all people need to ensure that productivity
will be enhanced which would be beneficial to understand performances of people at workplace.
It encourages to David to gather relevant information which would be beneficial to understand
effective results.
3.2 Team dynamics
Team dynamic another effective element which would be determines to develop effective
results in successful manner. In this way, David need to be work in a team so that he can learn
that how to deal with different situations. There are several factors in a group which assesses by
care home and give benefits to David. It includes unconscious, psychological forces which
influence in term of direction of team behaviour and performances (Ito and Kawazoe, 2015).
With creating common purpose, effective group can be created that assist to understand
dynamics through form strategy. It includes effective building of team members which assist to
form group with health care system. Each team leader need to know about opportunity that
ensure all group members are working in very good aspect.
There are several elements in which team dynamics creates impact such as, profitability
of the institution, people enjoy to work, retention rates of staff members, performance of team or
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individual, reputation of the business and many more (Baumann and et.al., 2014). However,
sometimes team dynamics neglected and ignored. It creates significant impact on team working.
In addition to this, there are several causes also create problem which need to be improved.
3.3 Alternative ways to complete task to achieve team goals
There are several ways through team can achieve their goals. In this way, various people
are working in a group to determines long term and short term targets (Jaaffar and et.al., 2016).
In case of David, motivating is requires so that he can work hard according to target and goals to
enhance his capabilities. There are various ways explains under here through team can achieve
mission and targets:
Brainstorming sessions: In respect to ascertain targets and team goals, every member of
group needs to focus on brainstorming session. In this way, people of care home can share their
ideas and opinion regarding working of institution. With the help of brainstorming sessions,
organisation can move towards successful operations to care patients in proper way (Nawaz and
REDDY, 2013). Therefore, short and long term goals are accomplished through providing
training and development. In addition to this, brain storming also create idea that lay in specific
tool and gives direction to thoughts of a person.
Visual aids: Further, visual aids are also used to draw and show participants towards
goals and objectives. Therefore, progress has been achieved as overall results which is used in
long term and short term projects (Hooker and Whistance, 2016). Visual aids also register as a
subconscious level which assist to keep all team members on track as outside meetings. Goals
oriented aids used to emphasize concept with completion of mission as organisation
commitment.
Measure success continuously: Business leader of care home need to measure their
success continuously so that they can assess team activities which more likely to pinpoint the
problems (Mishra, 2014). Through address issues, they can encourage team members which
assist to grow overall profits in a team.
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TASK 4
4.1 Tools and methods for developing solution of problems
In order to solve issue and problem, there are several elements used. These tools are
required to facilitate process of problem solving and take corrective actions as well (Miller,
Biggart and Newton, 2013). They are as follows: FEMA (Failure modes and effect analysis): This tool is used to make sure that all
potential problems are related particular person and how it can be resolves (Hanapi,
Nordin and Khamis, 2015). For example, at care home David is fail to sought out all
issue of customers so that he can use FEMA which assist to predict outcomes at
workplace. Correlation: It is a statistical approach, which signifies degree and index of relationship
with developing strength between two or more than two quantities or variables.
Relevancy is determines in different variables to make conclusion regarding issues
(Rasul, Rauf and Mansor, 2013). For example, Satisfaction and services are two variables
which need to be analyse for assess range of correlation which can be take place from +1
to -1.
 Brainstorming: It is very simple technique that assist to gather ideas of many people
towards particular results. This tool assists to determine diverse experience within a team
member to solve problem and develop solution. This element assists to enhance
confidence and satisfaction of self of all team members to feeling ownership of the
problem. Therefore, it could be stated that this method is assist to find out solutions that
are faced at workplace (Abas, 2016).
4.2 Strategy to resolve particular problem
Main issue in care home that face by David is understood problem and issue of patient at
workplace. In this way, care home should focus on strategy that assist to meet with solution
regarding issue and problem. There are various strategies has been used in care home that seeks
information, generating new knowledge and making decision. With this aspect, care home can
work efficiently through concentrate on analyse information that assist to take responsibility for
new learning for a personal action (Ipate, Mitran and Pârvu, 2014). Firstly, it is essential to
understand the problem and after these barriers are describes so that solutions are made which
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create guesstimate and make solution for a problem. Further, communication is also needed very
strong so that David can understand problem of a particular person (Watty, Jackling and Wilson,
2014).
With undertake solution towards problem all information must be recorded in list of
process which quite used frequently to map the plan. In this way, team can assess and resolve
problem in effective way. It would be far better to generate ideas in a list. At last results are
evaluates to ascertain objectives and goals of the care home (Griffin and Annulis, 2013).
4.3 Impact on business to implement strategy
In order to implement the strategy, it creates positive impact on the outcomes and results.
With the help of such resources, picture has been make to set conclusion to solve particular issue
and problem. It also creates effective communication which make logic to solve problem
(Simatele, 2015). With ongoing results, systematic conclusion can be drawn which would be
better to enhance communication level. It also encourages team members to take part in
accomplish targets and outcomes at workplace. With undertake ideas and views of many people,
learning capabilities will be enhanced to work on own time. They are motivated to create
benefits with working in a team. It improves relationship and communication level among
various people and manager as well (Warwick and Howard, 2015).
In addition to this, people are learning more about their team members which would be
beneficial to make successful career. It fulfils objectives and goals of care home. Sharing goals
and ideas are more likely to frame principles over time to time. When, every person in a group
believe other members, so that assist to share goals and objectives in a systematic way. Therefore
proper carrying of person can be achieve. They can also make small targets for future that assist
to work on successful results. It creates various opportunities and roles to accomplishment results
and focus on each person participation. Each person can improve communication through
introduce themselves. Thus, it would be beneficial to reduce harassment of people at workplace
(Hanapi, Nordin and Khamis, 2015).
CONCLUSION
From the above report, it has been concluded that employability skills play vital role that
improves performance quality of a person. In this way, the enterprise accomplishes their goals
and enhance objectives to develop future results. Furthermore, it summarized case of David who
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