Globalization and HR Manager Performance: A Comprehensive Analysis

This report presents a qualitative analysis of the impact of globalization on the performance of Human Resource (HR) managers, focusing on the Money Gram business. Employing an inductive research approach and descriptive research design, the study examines data collected from 25 HR managers. Key themes explored include the tenure of managers within the company, the perceived positive effects of globalization on business, increased competition in recruitment and selection, ethical impacts such as shared values, and improvements in selection processes. Furthermore, the analysis investigates the influence of technological changes on work efficiency, the challenges of cultural diversity, and recommendations for induction programs. The findings highlight globalization's multifaceted effects on HR practices, providing insights into both the benefits and challenges faced by HR managers in a globalized business environment.

Globalization

Table of Contents
LO2..................................................................................................................................................3
P4 RESEARCH METHODOLOGIES........................................................................................3
LO3..................................................................................................................................................5
P5 DATA ANALYSIS AND INTERPRETATION....................................................................5
P6 RECOMMENDATION........................................................................................................13
LO4................................................................................................................................................14
P7 REFLECTION......................................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16
APPENDIX....................................................................................................................................17

LO2
P4 RESEARCH METHODOLOGIES
Research Methods:
Research method are the used to implement the plan in the organization. Researcher used
the tools and methods to collect the data or evidence from the different sources to analyse the
result and interpret the final outcomes. Different types of research methods are used to collect the
data and interpret them in final output. Mainly researcher use the quantitative and qualitative
method in their research.
Qualitative research gather the data from the live experiments, human behaviour and their
emotions. In quantitative research, researcher use the various tools like mathematical, statistical
and computation technique to collect data for the research project (Velthuis, and Curioni, eds.,
2015). In the above research, researcher has used the qualitative method to gather the data and
evaluate the performance of the human resource manager in Money gram business.
Research Approach:
Research approach is used to prepare the plan and organize them in to collect the data,
interpret and analyse through the various steps to get the final result. Different approaches are
used for different research project (Research Guide: Research methods, 2019). Mainly
researcher used the inductive and deductive research approach. In inductive research approach
researcher used the well-defined premises to generate the untested conclusion. In deductive
approach researcher test the validity of their assumptions. In the above research they used the
inductive research to achieve the objective of research through the research questions and aims.
Research Design:
Research design is the set of method and procedure used to collect and analyse the
variables in the research problem. It defines the type of study like the descriptive, analytical,
experimental etc. Most of the researcher use the descriptive and experimental research design in
the research project. In experimental research design research experiments like analyse the
human behaviour by addressing different situation or experiments on different objects to finalize
the result. In descriptive research design researcher observe and describe the human behaviour.

In the above research project researcher use the descriptive research design to observe the
behaviour of 25 HR managers due to the globalization.
Research philosophy:
Research philosophy refers to the belief of the researcher about the various ways in which
it collects and gather the data from the different sources. There are 2 kind of research philosophy
positivism and interpretive philosophy. In positivism philosophy researcher believe that the
variable are stable, and they can be described and observed from an objective viewpoint. In
interpretive philosophy researcher use the subjective view to interpret the data. In the above
research, researcher use the interpretive philosophy to interpret the views of 25 managers
regarding the impact of globalization (Effects of Globalization on Human Resources
Management, 2018).
Sampling:
Sampling is the method of collecting the data for conducting research. Sampling help to
reach the adequate amount of information and choosing the respondents for the research. Mainly
there are 2 methods to select the sample for the research. In probability sampling sample from
the large population are chosen and on the basis of the sample research design should be
conducted (Silverman, ed., 2016). In Non probabilistic sampling researcher give the equal
chance to the all to the population. In this research project researcher use the non-probabilistic
sampling technique and select the sample through the random sampling. Scholar has selected the
25 human resource managers for the research.
Data collection:
After selecting the sampling for the research the next step of the researcher is to think
about the data collection (Passas, 2017). Data collection is the process of collecting the data from
the different authenticate sources like the web page, journals, books etc. There are 2 methods to
collect the data primary and secondary method. In primary method data are collected at the first
hand or directly from the respondents. In secondary method researcher used already available or
published data like the data published in newspapers, financial reports etc. In the above research
project researcher used the primary method to collect the data. Scholar selects the 25 HR
manager to conduct the research on them (Merriam, and Tisdell, 2015).
Data Analysis:
Data analysis is the process of transferring the data into the useful information to carry

the right and accurate information to the research. Qualitative and quantitative are the methods of
data analysing. In quantitative method researcher use the interviews and observation method to
analysis the data (Gozzi, and et.al., 2015). In qualitative method researcher use the survey and
experiment method to analyse the data. In the above research project researcher used the
qualitative method of data analysis to converting the data into the information. In the above
research, scholar use survey method. They conduct survey between the 25 Human resource
managers for analyse the impact of globalization.
LO3
P5 DATA ANALYSIS AND INTERPRETATION
Theme 1: maximum number of human resources manager are working with the Money Gram
Business from last 5 to 8 year.
Particulars Outcomes
1 to 3 year 5
3 to 5 year 7
5 to 8 year 8
More than 8 year 5
1 to 3 year 3 to 5 year 5 to 8 year More than 8 year
0
1
2
3
4
5
6
7
8
Outcomes

Interpretation : From the above study on the 25 HR managers it has been concluded that most
of the manager are working with the Money gram business. 8 managers are working with the last
5 to 8 years. They are able to understand the impact of globalization on the organization. The
mangers are highly qualified and experienced in the company. 7 managers are working with the
organization from the last 3 to 5 year and 5 managers are working with the Money gram business
from the last 1 to 3 year. 5 employees are working from more than 8 years.
Theme 2 : Yes, globalization positively affect the business of Money gram.
Particulars Outcomes
Yes 13
No 7
May be 5
Interpretation : From the above study on the 25 HR managers it has been concluded that 13
managers believe that globalization positively affect the business of Money gram. They think
Yes
No
May be

that due to the globalization the growth of the business increase and it also increases their market
share. Globalization positively impact on the culture, ethics and economy of the Money gram
business. 7 employees think that globalization does not affect the growth of the business. They
think that globalization increases the competition and conflict in the organization which
ultimately becomes the barriers in the organization growth. From the survey it has been found
that 5 manager believe that sometime the growth of the business is affected by the globalization
or sometimes it does affected by the globalization.
Theme 3 : Yes, competition is increase in recruitment and selection process after the emerging
global Brand.
Particulars Outcomes
Highly satisfied 5
Satisfied 10
Neutral 4
Dissatisfied 3
Highly dissatisfied 3
Highly satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
0 1 2 3 4 5 6 7 8 9 10
Outcomes

Interpretation : From the above study on the 25 HR managers it has been concluded that 10
managers are satisfied that the globalization increases the competition in the selection and
recruitment process. Due to the globalization skills of the employees increases which increases
the competition in recruiting the new employees. 5 employees are highly satisfied with the
globalization and their impact on the recruitment and selection process. They believe that
globalization is beneficial to the organization to bring the skilled workforce in the organization. 4
managers are neutral about the impact of globalization. 3 managers are dissatisfied and 3
managers are highly dissatisfied with the decision that the globalization increases the
competition in the selection and recruitment process of the HR manager and employees in
Money Gram Business.
Theme 4 : Ethical impact of globalization on HR manager is to Share values, beliefs and
morale.
Particulars Outcomes
Share values, beliefs and morale 8
Corporate and ethical differences 7
Increase conflict 6
Wealth maximization 4

Interpretation : From the above study on the 25 HR managers it has been concluded that 8
mangers believe due to the globalization Human resource share the different values, belief and
culture in the organization. It increases the ethical impact of globalization on the HR manager.
Globalization motivates the managers to follow the ethics in the organization and respect the
different culture of the employees in the company. 7 employees think that globalization increases
t eh corporate and ethical differences in Money gram business. From their point of view
globalization bring different culture in the company with the different values and believes and all
the employees of the organization are not satisfied with the same believe which ultimately
increases the differences in their thought. 6 manager think that it increases the conflict in the
organization and 4 managers think that it maximize the wealth of the organization.
Theme 5 : Yes, the selection and recruitment process of the organization improve after
globalization.
Particulars Outcomes
Yes 12
No 8
Not Sure 5
Share values, beliefs and
morale
Corporate and ethical
differences
Increase conflict
Wealth maximization

Interpretation : From the above study on the 25 HR managers it has been concluded that 12
managers believe that after the emergence of globalization the selection and recruitment process
improve. It helps the organization to recruit the employees from the different countries which
provide the HR to skilled workforce with different experience. It also helps in selecting the
skilled employees through different method like telephonic interviews, video calling etc. because
globalization also bring the advance technology in the Money gram business. 8 managers think
that globalization does not improve the selection and recruitment process of the organization and
5 managers are not sure that globalization improve the process of selection and recruitment of
employees.
Theme 6 : Technological changes Improve work efficiency of the HR manager due to the
Globalization.
Particulars Outcomes
Improve work efficiency 11
Employee turnover 4
Skilled labor 7
Yes No Not Sure
0
2
4
6
8
10
12
Outcomes

Increase productivity and profitability 3
Interpretation : From the above study on the 25 HR managers it has been concluded that the 11
managers believe that technological changes in the organization help in improving the efficiency
of the employees and organization in the company. The employees are more effectively work in
the organization because the technology provide them the latest machinery and tools to improve
their work. It also increases their performance by minimizing the manual work in the production
and manufacturing activities. 7 employees think that technology advancement provide them
skilled labor with the qualitative work. 4 managers think that due to the technology advancement
employee turnover increases because of the technology older employee are not comfortable in
working with the latest machinery and technology. 3 managers think that technology
advancement increases the productivity and profitability of the Money gram business.
Theme 7 : HR manager faced the Cultural diversity due to the globalization.
Particulars Outcomes
Cultural diversity 9
Increase competition 5
Improve work efficiency
Employee turnover
Skilled labor
Increase productivity and
profitability

Technological changes 5
Increasing risk of diversification 6
Interpretation : From the above study on the 25 HR managers it has been concluded that 9
managers believe that due to the globalization HR manager face the cultural diversity issue in the
organization. Different culture people work together in the organization which create the issues
in the working of the organization. 5 manager believe that globalization increases the
competition in the organization and HR manager has to face the competition in the market. 6
manager believe that globalization increases the diversification of the business. Most of the
business are diversified because of the competition and taste and preferences of the customer. 5
manager think that the issue faced by the manager are technological changes.
Theme 8 : Induction program recommend by the HR manager to adopt the global changes
and improve their performance.
Particulars Outcomes
Training and development program 5
Induction program 12
Cultural diversity
Increase competition
Technological changes
Increasing risk of diversification
0
1
2
3
4
5
6
7
8
9
Outcomes