Working in Partnership: An Analysis of Collaborative Healthcare

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Working in Partnership
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Table of Contents
Introduction......................................................................................................................................3
Section A.........................................................................................................................................3
Section B..........................................................................................................................................7
Section C........................................................................................................................................10
Conclusion.....................................................................................................................................13
References......................................................................................................................................14
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Introduction
This assignment consists of three sections. All the three sections are based on the case study of
the Working in Partnership of Mr. Ian and is going to explain the philosophy of working in
partnerships, different models involved in the process of partnership, its working and its
outcome. This task is also going to deal with the potential barriers, that comes in when the
Health and Social care organizations gives effort in partnerships.
Section A
This section of the assignment is going to give explanation about the attitude of working in
partnerships and its effectiveness of partnership relationships within Health and Social care.
Explain the philosophy of working in partnership
When the Health and Social care employees starts functioning in collaboration and get busy in
the work related to the health and social care, then they are believed to work at different levels of
partnership (Berge, 2018). Moreover, they play a significant role, while working in partnerships
and moreover the performance and potential of all the individuals get correlated with each other
in terms of its development and growth. The different levels are given below –
Shared vision and attitudes – According to the provided case study, Mr. Ian who had witnessed
physical, sexual and emotional abuse during childhood and as a result of which he has become a
victim of depression, self harm and paranoia. In the later years, he has became physically
disabled. He was taken to a number of health care units for improvement in his health but despite
much of the efforts of the employees of the health care units, they failed to develop a good
working relationship with him. Mr. Ian’s verbally and occasionally physically aggressive
behaviour was the main reason behind the non establishment of any good relationship (Horwath,
2018). This failed relationship with the employees of the health care units has resulted in lack of
care for Mr. Ian, which aggravated his health condition. Thus, the shared vision and attitudes
were not good between the employees of the health care units and Mr. Ian.
Interpersonal levels – In this level, people who are seriously ill are incorporated. They are not
being able to converse properly with the members of the health care units about their needs and
expectations. As a result, they have to supported by the staffs of the health care units in such a
way that their needs and requirements gets fulfilled. However, the staffs of all the health care
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units where Mr. Ian was taken failed to understand the needs and requirements of the patient. As
it is clear from the case study that Mr. Ian did not receive proper treatment, which has resulted in
shifting from heath care centre to another. In this process of shifting, no one actually understood
the requirement of the patient, which has resulted in the death of Mr. Ian (Cunningham, 2015).
Thus, it is evident that the requirement of the communication efficiency is needed in conditions
of good or bad relations among the employees, care workers and service users in the creation of
efficient interpersonal relations.
Evaluate the effectiveness of partnership relationships within Health and Social care
For smooth running of the internal and external processes, policies and practises the partnership
relationships in the sector of the Health and Social care have to very efficient. It is believed that
until and unless a relationship in the health and social care is effectual, it is going to result in the
failure of the systems, processes and practises. The usefulness of partnership associations within
Health and Social care are given below –
Local Clinical Commissioning Group – This part includes the heath care centres working
locally for the treatment of Mr. Ian. The health care centres are given below –
 Local Authority – This centre used to provide daily monitoring and support for the
betterment of Mr. Ian. However, his case was moved to Local Authority Long Term Team
due to lack of improvement (Cheraghi‐Sohi et al.,2018.p. 20).
 Local Authority Long Term Team – Mr. Ian’s case was transferred here from LA after
close monitoring of no sign of improvement in his health. From here, his case was further
moved to the Mental Health Review and Reablement Team.
 Mental Health Review and Reablement Team – Despite much of efforts of the employees
of this centre, no working relationship was developed between the employees of the centre
and Mr. Ian.
 Risk Enablement Panel – The doctors and the workers assessed Mr. Ian of having mental
capacity to make decisions regarding his welfare and health but his ability of making
decisions are mostly when he is clear-headed. Thus, his case was further moved to Risk
Enablement Panel. However even the Risk Enablement Panel failed to treat him due to his
habit of alcohol consumption and reluctance to engage (O'Flynn, 2016).
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Figure 1: Local Clinical Commissioning Group
(Source: Created by the author)
Health and Well-being Boards - This part includes the heath care centres working nationally
for the treatment of Mr. Ian. The health care centres are given below –
 Mental Health Review and Reablement Team – Due to the risk involved in the treatment
of Mr. Ian, the manager of the health care centre allocated the case of Mr. Ian to two male
staff to work on the case together and these two persons are Occupational Therapist and
Community support Worker (Owens, 2018).
 Occupational Therapist and Community support Worker – These two persons have
complete different backgrounds, though started working in collaboration for the treatment of
Mr. Ian. However, the work of these two professionals has become very difficult due to the
habit of alcohol consumption of Mr. Ian and his poor short term memory.
 Single Point of Access (SPoA) - Mr. Ian was hospitalized owing to urinary tract infection.
The SPoA team were under stress as the direct access to Health IT system was denied.
Moreover the case was becoming increasingly tough due to the lack of information regarding
Mr. Ian. After a lot discussion the case was referred back to the place from where it started.
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Figure 2: Health and Well-being Boards
(Source: Created by the author)
The relationship or the partnership would have been successful only if the members and
employees would have supported and helped each other by following the specified procedures
and standards. Evaluation of the efficacy of the joint venture associations within Health and
Social care can be done with the help of identification of various issues that are present in the
structure and most importantly how they are being solved (Spencer, 2018).
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Section B
In the given section of the assignment, a detailed study is going to conceded on the different
models of partnership in the health and social care. The legislation, different organizational
practises and the policies for corporation functioning in health and social care sector is also
going to be analysed. Moreover, this section is also going to deal with the working policies and
practises, which affects the functioning of the health and social care.
Analyse models of partnership working across the health and social care sector
It is very important for the success of the health and social care sector that all the components
must work together in an unified way. In this part, the partnership models is going to be
discussed, which are given below –
 Multi agency networking – In accordance to the case study, Mr. Ian was constantly shifted
from one health care centre to another. The main reason behind this shifting procedure was
lack of any fruitful results and inability of the employees to understand the needs and
requirement of the patient. The constant shifting from one health care centre to another
brought confusion and frustration between the employees of the teams and moreover this led
to not have clear accountability for the case. During this shifting period, the teams were
absolutely unaware about the deteriorating health of Mr. Ion and finally he died in June
2015 (Glasby, 2016).
 Collaboration – This model involves the collection that steers with lack of staff and
contributes with the aim of giving combined forces within the boundaries of the
organization. However, this model is not appropriate in the long run as there will be no track
on improvisations and finances because the working is going to be carried out as mutual
services.
Review current legislation and organisational practices and policies for partnership
The legislations, organizational policies and practises for the partnership working, facilitates
establishment of certain standards, legal regulations and acts that have to be continued for the
security and safety of the care workers, service users and other staffs.
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Legislation Acts
The legislation acts help in the controlling and regulating the operations, level of working, and
various other activities that have to be accepted and carried out in the sector of the health and
social care. The legislation acts are as follows –
 Children Act 2004 (c.31) – This act has been generated from the Parliament of the UK. This
act is the basis for most of the official administration, which helps children and in
accordance to the act the interests of the children and young people are supreme in all the
considerations of welfare. This act also states that it is the responsibility of every individuals
to safeguard the responsibility and interests of children. This act works for the well being of
the lives of the children (Hanley, 2018).
According to the case study, Mr. Ian was sexually, emotionally and physically abused as a
child. This has resulted in his physically and verbally abusive behaviour and moreover he
was suffering from depression, paranoia and episodes of self-harm. It is evident that Mr. Ian
had no clue about the Children Act 2004 and if he would have known about the properties of
the act, then the consequence of Mr. Ian would have absolutely different. With the help of
this act, Mr. Ian would have overcome the issues and may lead a normal life.
 Mental Capacity Act 2005 – This act has been formulated to empower and protect people,
who lacks the capacity of making their own decisions related to the care and treatment. This
act is applicable to the people aged 16 and above. This act includes people who suffers from
dementia, learning disability, brain injury, depression, mental health illness, unconsciousness
caused by sudden accident and stroke (Glasby, 2017).
In accordance to the case study, Mr. Ian was suffering from depression, which has caused
due to the sexual, emotional and physical abuse as a child. This has resulted in self-
neglecting behaviour, verbally and occasional physical aggressive nature. Sufficient
knowledge about the act would have helped Mr. Ian to overcome the problem of depression
and enabled him to live a life free from depression.
Policies for partnership
In the policies for partnership safeguarding of children and young people is going to be included.
Safeguarding means the action that is undertaken for the promotion of the welfare of the
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children and further protecting them from any kind of harm. Moreover, safeguarding of children
and young people refers to the protection of the children from any kind of abuse or maltreatment.
This further ensures children to grow with safety and effective care.
According to the given case study, if Mr. Ion would have exposed to the partnership policy of
safeguarding children and young people, then the current situation would have been far different
from what it is today. All the practical steps would have been taken to protect Mr. Ion from
harm, degrading treatment or discrimination (Robinson, 2018).
Explain how differences in working practices and policies affect collaborative working.
The working policies and practises are being developed and defined as per the country’s
standards in the health and social care sector. Furthermore, it makes the processes one after the
other, smooth and standardized in all respects. The major difference observed in the working
practises in the health and social care with collaboration.
In reflection to the case study, it has been deciphered that Mr, Ian required intense care and
support so that he could overcome his condition. In such cases, it is the crucial responsibility of
the care providers to work in collaboration and support him so that he is able to overcome from
his condition. Along with this, it is necessary for the care professionals and local team to work in
collaboration so that Mr. Ian can develop his health condition. Furthermore, collaborative
working of the team members can also contribute towards delivery of effective services towards
the care user (Woods-Gallagher et al., 2018.p. 160). Additionally, it is also paramount that the
care professionals use the policies and procedures of health and safety act so that they are able to
understand the issues faced by care users and treat them accordingly.
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Section C
This section of the assignment is going to deal with the probable outcomes of the corporation
functioning for the users of professionals, forces and organizations. Moreover, the hindrances to
partnership in the health and social care sector is also going to be highlighted. Lastly, the
strategies is going to be provided, which would be beneficial in improving the outcomes in the
partnerships.
Evaluate possible outcomes of partnership working for users of services, professionals and
organisations
All the apparatus of the health and social care sector has to be associated together for making the
process of partnership fruitful. The possible outcomes of partnership are enlisted below –
Positive Outcomes
 Promotion of safety – If the health care sectors would have promote safety, then Mr. Ion’s
destiny would have been different (Poole et al., 2018.p. 440).
 Fulfilling needs – The service care providers of the health care sector should have taken
some sort of initiatives to fulfil the needs and expectations of Mr. Ion.
Negative Outcomes
 Not efficient communication process – The communication process in the sector of health
care was not at all effective and efficient, which led to the deterioration of the health of Mr.
Ion and finally death.
Analyse the potential barriers to partnership working in health and social care services.
In partnership relations, some barriers might come but they have to be mitigated for making the
partnership fruitful. The barriers are as follows –
 Lack of efficient employees – Mr. Ian’s deterioration in the health was the cause of the lack
of efficient employees in different health care organizations.
 Lack of communication – The main reason of Mr. Ian’s failure in the treatment process was
the lack of communication between the doctors and employees of the health care
organizations (Marquis et al., 2018.p. 10).
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 Lack of coordination – One of the potential barrier in the partnership is the lack of
coordination among the staff members engaged in the health care organizations.
 Lack of motivation - Mr. Ian was a patient of depression and the patients suffering from
depression must be given motivation and support to overcome the phase. But no one in the
health care organizations gave any kind of motivation to Mr. Ian (Means, 2018).
Devise strategies to improve outcomes for partnership working in health and social care
services
The various outcomes mentioned above can be undertaken further for the benefit of health and
social care services, as these can be transformed into applicable strategies helping in future
decisions. Some of these can be evaluated from the below mentioned points:
 Ability of the staff to make decisions for the patients can be considered in order to help
various situations that needs close attention (Sundström et al., 2018). As the staff of
organizations providing health care services to patients, are directly connected and contacted
by the patients. This contact helps then review the issues closely. This can be used to help
take instant decisions that can prove to be beneficial for the patients along with reducing the
pressure on the team as a whole.
 Proper information to the teams and organizations involved in a case can also help in
handling a case like that of Mr. Ian with ease and efficiency. A smooth functioning of the
organization can be assured with informed staff that can perform with confidence, proving to
be an additional help to the patient along with the institutes (Walker et al., 2018).
 Allocating the roles among the staff is another important factor that is to be undertaken in
this context in order to avoid any unnecessary confusion among the individuals regarding
their roles in guiding the patients back to health (Scantlebury et al., 2018). Staffs working
with the patient are to be aware of the duties and services they are entitled to provide on their
part. This will also help them perform the same without any related hassles.
 Roles based on qualification is one of the major strategies that can be put to use in this case,
referring to Mr. Ian’s caretakers that hardly had the required training to assist and work with
the patient. This also proved to be an obstruction on the part of the practitioners to deliver
relevant feedback to the organizations related to the case. Trained professionals can be hired
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and assigned to the patients in order to attend to their needs with efficiency (Wesson and
Kitzman, 2018).
 Involving proper risk management can be considered as the last and one of the vital
strategies that can help in assessing the risks related to the cases such as Mr. Ian. This can
help in tackling the issues with efficiency in order to provide complete care to the patients
along with proper protection for the practitioners.
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