This report provides an overview of accommodation services within the hospitality industry, using Premium Inn Limited as a case study. It examines the scale and size of these services, including occupancy growth and the distinction between commercial and non-commercial businesses like motels, hotels, and bed & breakfasts. The report explores different forms of ownership (private, leased, franchises, and managed) and the crucial role of grading, classification systems, and online review sites in influencing potential guests' booking decisions. The conclusion emphasizes the diverse types of accommodation services, the impact of grading on a hotel's reputation, and the importance of various departments like front office and housekeeping, as well as supply chain management and security, for the smooth operation and success of a hotel. The report concludes with a list of relevant references.
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