Human Resource Development Report: Sun Court Limited Training Program

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This report provides a comprehensive analysis of the Human Resource Development (HRD) practices at Sun Court Limited, a UK-based organization facing budget cuts. The report begins with an introduction to HRD and its importance, followed by an examination of different learning styles, including Kolb's and Honey Mumford's models, and the role of the training curve in transferring learning to the workplace. It then delves into the government's role in training and development, focusing on competency development in both public and private sectors and the UK government's contributions to Sun Court's training programs. The report further assesses the training needs at Sun Court Limited, analyzes the pros and cons of different training methods, and proposes a systematic approach to planning training and development. Finally, it evaluates training events using suitable techniques and reviews the success of the evaluation, concluding with recommendations for future HRD strategies. The report emphasizes the significance of continuous learning and development in enhancing employee performance and organizational success.
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HUMAN RESOURCE
DEVELOPMENT
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Different type of learning style.............................................................................................1
1.2 Role of training curve and importance to transferring learning at workplace......................2
1.3 Analysing learning style and its planning and decision in event..........................................3
4.1 Role of government in training and development in life long learning................................4
4.2 Developing competency moment in public and private section...........................................4
4.3 Contribution of UK government in Sun Court limited training and development program. 5
TASK 2............................................................................................................................................6
2.1 Need of training and different level in Sun Court limited....................................................6
2.2 Pros and cons of training method use in Sun Court limited..................................................7
2.3 Systematic approach for planning training and development for training program.............9
3.1 Evaluate training event by suitable techniques.....................................................................9
3.2 Evaluate training event........................................................................................................11
3.3 Review success of evaluation..............................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
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INTRODUCTION
Development of human resource is much fundamental for each and every kind of
association. This assists to improve work performance of staff members by providing training to
them (Brewster and Hegewisch, 2017). There are various kind of improvement programs which
are planned by firm as well as regulatory body to increase skills, knowledge and abilities of
employees. It is required for people to complete their task in an effective way. Along with this,
government of country develop some programs which aid to enhance work quality of
individuals. Present report is based Sun court limited which is established in United Kingdom.
They are suffering from budget cut as they are funded by ministry body almost 56% but now
they decreased it by 20%. therefore, they do not have sufficient amount of fund so that it is
essential for them to cater training to their employees to improve their work effectiveness. With
assistance of this, they can reduce unnecessary cost from and this will help them to increase their
profits.
TASK 1
1.1 Different type of learning style
In recent era, organisation has to provide learning opportunities to their staff members;
therefore, this will improve their career. This will be associated with values, skills, knowledge,
behaviour, preferences and many more. If workers complete their task by utilizing new
techniques then, it will increase reputation of firm (Rees and Smith, 2017).
There are many learning theories which is described by various researchers. It is
necessary for an association to adopt them because it will be useful to keep up proper
communication. David Kolb discussed about four distinctive kinds of learning. Whereas Alan
Mumford and Peter honey described distinguish styles. These hypothesis are mentioned as
beneath:
Kolb's Learning Style: There are 4 types of learning which will comprise into this, it is
stated as below: Divergence: Individuals who include into this are having much patience and never react
on troubles. But they will wait or give their reaction in an appropriate manner. They have
an ability to complete their task in creative way and take judgements properly. Major
disadvantage is that, this type of persons will not able to do physical job effectively.
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Assimilation: These sort of people think logically as well as conceptually. Their main
focus on to enhance work quality to acquire best outcome (Kavanagh and Johnson,
2017). Along with this, they will accomplish their task by implementing new and unique
methods. Convergence: Individuals who include into this style are much able to do their work in a
practical way. Therefore, they can easily sort out big issues specifically. Accommodation: It is much associated with internal feelings; hence, it is most adequate
style which can be obtained by people.
Honey Mumford Style: This will described into some distinctive patterns which can be utilized
by individuals to enhance learning. It is entirely distinguish from Kolb because this is not
describing cycle of learning. It is stated as beneath: Activist: These sort of individuals want to learn unique facts and in addition experience
new things. They never get feared about outcomes which will be acquired by them. Reflectors: This kind of persons always prefer to gather information and data and after
that examine it in an adequate way. Theorists: People who include into this wants to do experiments and in addition develop
different hypothesis by observing (Bolman and Deal, 2017). As per this, to solve
problems best way is logical derivation.
Pragmatist: They never utilize real time and follow distinguish theories. New challenges
are taken by them to acquire growth and success.
Every person follow a learning style as per their suitability. This will assist them to improve their
knowledge and skills (Human resource development, 2016).
1.2 Role of training curve and importance to transferring learning at workplace
An association is using learning curve into their business as this assists them to track
records of their staff members that there is any improvement into them after training or not. It is
required for employer to fill the gap amongst performance of labours and standards. With
assistance of it, they can easily sort out their troubles effectively. If employees are not using
learning curve in their real time then, this will not affect learning. To accomplish desired
performance, people have to apply each things which is learned by them in their training
programmes. Another name of learning curve is Progressive curve (Korff, Biemann and Voelpel,
2017).
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There are various role of it which is stated as beneath: Increasing efficiency of employee: With assistance of effective learning staff members
will improve their work efficiency; therefore, they can easily attain their desired
objectives. Decreasing cost output: If employees do their work appropriately then, unwanted cost
will get diminished. As a result, firm will maintain their position at marketplace.
Production planning: With assistance of learning curve, employer can easily make
proper planning related to manufacturing of goods and services. Along with this, adverse
circumstances can also be tackle by them appropriately.
Apart from this, there are many significance of learning transfer which is mentioned as below: Higher utilisation of fund: As each and every thing is planned by manager properly;
therefore, staff members will use resources in an adequate manner. Enhanced problem solving: With help of increased learning, people can resolve issues
timely and as a result, entire work will accomplished within specific period of time (Van
Wingerden, Derks and Bakker, 2017).
Adding more value: Superior is providing learning to their subordinates in a continuous
way; hence, this will help them to increase work quality as well as performance.
1.3 Analysing learning style and its planning and decision in event
With assistance of various hypothesis of learning manager is able to enhance capabilities
and skills of their staff members. It has to be apply in enterprise according to requirement. It will
aid to increase abilities of learning of workers. Superior has to examine distinctive style of
learning. Once it is applied into business then, employer has to use it adequately and utilize it to
enhance learning of a person.
With assistance of Kolb style of learning director can easily determine need of an
individual and in addition to which team he is belonging. This will help to find out many ways
which can be utilized by manager to teach new abilities as well as skills to employees. This will
comprise four different styles which has to be comprehend by employer. This will be utilized by
them to get ensure that person is following proper cycle of learning. Along with this, some
separate teams will be made (Rothenberg, Hull and Tang, 2017).
Apart from this, other style which is described above is Honey Mumford. This will aid to
understand needs and wants of persons. Fundamental advantage of using these style is much
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required; so that, new things can be applied. To acquire best and effective outcome various type
of theories need to be utilized. At the time of design of learning event, involvement of workers
are essential as it shows there interest. With aid of theoretical part staff members will
comprehend various facet.
4.1 Role of government in training and development in life long learning
Ministry body plays an eminent part to organise training as well as development program
for people. With aid of best and effective individuals an enterprise will complete their targets
within limited period of time. There are various roles of government in this relation is mentioned
as beneath:
Generating public norms: It is required for regulatory body to develop some standards
before applying policy (Bird and Schjoedt, 2017). They can utilize various kinds of methods and
techniques; therefore, they will get assure that social group is familiar with all policies as well as
plans. As a result, they will get effective opportunities which provide benefits to them.
Formulate a consistent HR policy: It is necessary for government to prepare effective
policies; thus, an organisation can face challenges in near future.
Allocating funds: It is fundamental to provide training to employees so that they can use
available resources adequately. Along with this, fund will be allocate to various activities in an
effective manner.
Creating favourable working environment: It is required to sort out issues timely and for
this, there are many regulations and rules are formulated by government.
4.2 Developing competency moment in public and private section
Competencies portrays that those skills skills and abilities which has to be in a person; so
that, they can accomplish their work effectively. Along with this, some extra qualifications will
possessed by them; thus, they will fulfil their entire task in a proper manner. This can be describe
as:
Novice: This will include those persons who do not have adequate knowledge as well as
skills (Dong and et. al., 2017).
Experienced beginner: These kind of individuals have entire qualities which are required
for doing a job.
Practitioner: People who involved into this aspect have proper knowledge related to task;
thus, they will complete it within specific time duration.
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Knowledgeable practitioner: Persons only have those information which is linked with
their work.
An expert: Individuals are skilled into their task and will done it effectively and
efficiently.
If there is any modifications in ability of people then this can affect both sectors i.e.
public and private. On prior days, it was not essential that an individual will have some
additional skills to do their job. But in recent era, it is must for persons to have additional
capabilities; so that, they can fulfil their task adequately. To enhance their skills, training will be
provided by manager to them. This will assist them to beat their competitors at competitive
world (Richter and et. al., 2017).
4.3 Contribution of UK government in Sun Court limited training and development program
Government of United Kingdom will provide growth as well as success to employees.
They cater advancement to HR department of an association. Basically, regulatory body has to
see some matters which are mentioned as below:
Division of education
Division of work
Division of trade
Division of health
Division of pension
Division of industry
Apart from all of this, government will provide some additional services to company:
It is fundamental for regulatory body to enhance their system; thus, they will give some
opportunities to people to enlarge their business.
They can conduct some programmes to increase learning of people. This will aid an
organisation to enhance their profits (Murphy, Klotz and Kreiner, 2017).
Regulatory body will cater training to employees.
TASK 2
2.1 Need of training and different level in Sun Court limited
There are many level of administrations in Sun Court and this needs to be manage by
them; therefore, they can accomplished entire requirements. There staff members have to tackle
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all circumstances in an effective manner as business environment is dynamic. Each work needs
to be assigned to people as per their abilities; thus, they will complete it in an appropriate way.
As company wants that there labours do their task effectively and for this purpose, they will
provide training to them. It is fundamental for superior to examine their work performance
timely to measure success and growth of firm (Runhaar, 2017). Apart from all of this, employer
has to formulate proper schedule related to training which will provide need of it to management
levels:
Upper senior level: As per this, a person requires strategic level training. It is necessary
for an employer to think in broad manner; hence, they can acquire opportunities which are
accessible for them at marketplace. This will provide expansion as well as success to an
enterprise.
Middle management: Persons who involved into this stage have to apply and examine
procedure. It is essential for them to analyse distinctive strategies and policies which will help to
increase profits and production of organisation. It is needed for them to be familiar with all
techniques which can be utilized by them; thus, they can easily convince and guide their staff
members. With assistance of training they can improve abilities of subordinates; as a result, they
can manage their overall work efficiently (Markoulli and et. al., 2017).
Lower level: Line managers are comprise into this and they have a duty to supervise all
tasks. They must possess knowledge regarding equipments as well as activities. He has to
manage operations of firm in a proper manner. Along with this, will provide inspiration to
workers as this will aid to enhance their morale.
There are some kinds of training which will be provide to those individuals who include
into above mentioned levels: On the job training: This sort of training need to provide by manager to lower level.
Therefore, they will complete their work by implementing new and unique methods and
develop attractive items, which will help them to attract many customers towards them.
In this type of session, new concepts need to be explained them and will be tested after
completion of training (García-Lillo, Úbeda-García and Marco-Lajara, 2017).
Job instruction training: in this kind of program, superior will provide directions to
their subordinates regarding work. Hence, they will complete their work in an
effective way. Additionally, staff members will utilize machines properly.
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Off the job training: This sort of programmes are organised individually from
occupation. It needs to be provide to both level of managers i.e. top and middle. Hence,
they can implement their learning and knowledge into business process appropriately.
MDP and EDP: These are two classifications of it, MDP stands for management
development program and EDP stands for executive development program. These
kind of sessions have to attend by superiors; hence, they can easily solve upcoming
issues.
There are three units in Sun Court limited where they need to concentrate; thus, entire functions
are managed adequately (Huang and Knight, 2017). Basically, they are focusing on Human
resource, finance and marketing division. It is required for them to manage it properly so that
they can keep up their revenues.
2.2 Pros and cons of training method use in Sun Court limited
Company will use many kinds of method of training to increase work performance as
well as quality of staff members. It is must for a employer to assure that techniques which is used
by them is appropriate and much useful to enhance capabilities, knowledge and skills of labours.
As a result, this will help to improve their career and in addition productivity of firm. Manager of
Sun Court limited cater training to new people who are appointing in organisation and also they
provide some chances to their old staff members to attend it.
Therefore, there are various advantages of training method which is stated as below:
Advantages
Involvement of staff members are essential while as this will help to determine their
requirement and make entire procedure simple. Hence, employees can easily
comprehend deviations amongst all programs (Walumbwa, Hartnell and Misati, 2017).
If superior select best and effective training method then, this will aid to enhance
efficiency of enterprise.
They are concentrating on using adequate methodology; so that, they can face diverse
circumstances easily.
With assistance of this, relations of superior and subordinates will get improved.
Justification:
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There are some reasons behind utilizing above discussed tools as they are not restraining
growth and success of company and control cost. This will help to prepare staff members; hence,
they can easily face upcoming troubles adequately. Essential aim of higher and middle
authorities is to get ensure that programs are conducting effectively and strategies are applied
properly (Massenberg, Schulte and Kauffeld, 2017). Some of pros of training methods which
help an association to use resources appropriately. Along with this, it is must for superior to
maintain relationship with workers; as a result, they can increase production of enterprise.
Disadvantages
Methodology related to training will consume lots of time.
To provide proper training to employees, there is requirement of extra resources.
If employer is providing off the job training to their labours then, they have to pay some
extra fees to organiser.
These methods are not appropriate all the time.
This will enhance expenses because many experts will hired in this procedure.
Justification:
There will be many problems which can be determined by employer in training methods;
hence, proper steps will be taken by superior to resolve them timely. It is must for a manager to
determine need of training session (Lamb and et. al., 2017). To make procedure more competing
all troubles need to be sorted out.
It is required for manager of Sun Court to utilized all techniques appropriately; therefore,
entire work will complete within specific time duration. When an association is doing planning
for programmes then, People 'R' US need to examine those components which are providing
affect to the Sun court working.
2.3 Systematic approach for planning training and development for training program
Organisation has to assure that they are developing their training programs as per need of
their employees. This will help to enhance its effectiveness. It is also required to examine
function of human resource which is associated with training program. Fundamental purpose to
create training is to increase working performance, skills, knowledge and capabilities of
employees. As a result, they will complete their entire activities in an effective manner and
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within a limited time duration (Rickman, Wang and Winters, 2017). Following are some formal
steps which will help to provide assistance to develop a proper training session:
Analyses It is first phase where employer has to create schedule of training.
Manager of human resource has to find out those elements which can
influence their plan of training. It is necessary for superior that every work
is accomplished as per need.
Design It is another step and in this employer has to identify that how he can
arrange everything adequately according to priorities. Involvement of all
people are required to make it more effective (Delaney and et. al., 2017).
Along with this, they have to communicate entire necessary information
regarding it to employees.
Development Superior has to arrange entire resources appropriately; therefore, they can
easily sort out all problems in an effective manner. It is fundamental for
manager to find out those troubles which are hampering their success and
growth; thus, they can attain coveted targets within limited period of time.
Implementation As indicated by this method, proper strategies need to be developed by
manager. For above stated aim, division of HR will assign a person who
are having proper experience to apply programs adequately. Therefore,
they can achieve positive results and will enhance their production fastly.
Evaluation It is considered as a final stage and as per this, employer has to examine
entire exercises effectively. For example: training programs.
3.1 Evaluate training event by suitable techniques
It is must for management to examine methods of training which they are utilized to train
workers. This will aid firm to measure its appropriateness as well as effectiveness. Along with
this, it is required for a manager to ensure that methodology of training which is used by them is
helping to improve performance of employees. As this will consume both, time and cost. It is
also essential to monitor it adequately to get best results (Van Wingerden, Derks and Bakker,
2017). There are some phases which help an employer to examine and evaluate that training is
correct or not:
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Program clarification: Manager has to conduct a session to clear entire doubts of
their labours.
Need assessment: It is needed to be evaluated as with help of this employer will
formulate an effective plan and apply it adequately.
Accountability and monitoring: It is required for superior to monitor
performance of employees that it is as per standard or not. This will help to
motivate them towards their work.
Various methods are used by manager to identify influence of training on working of
staff members. There are two techniques which can be utilized by an employer i.e. performance
report and questionnaire:
Questionnaire
Q1. Is method of training were according to need of employees ?
Yes
No
Q2. Is it was effective ?
Yes
No
Little bit
Q3. How would you measure program of training ?
Great
Helpful
Unable to accomplish purpose
Q4. As per you, your skills, knowledge and abilities are enhanced ?
Yes
No
Somewhat
Q5. Method which were utilized is effective ?
Yes
No
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With assistance of above mentioned questionnaire, employer will acquire feedback from
their staff members related to their experience of entire program of training (Korff, Biemann and
Voelpel, 2017).
3.2 Evaluate training event
In organisation, there are various workers who get training through programs which are
conducted by manager. More than 50 employees provide their response related to training
session. It has been identified that, feedback which is received by top authority is positive.
Therefore, there are some standards which help to collect and examine feedback, are
mentioned as beneath:
Participant feedback: Employer conducted a survey to gather proper data with help of
those persons who take part into this. Labours represented that training which is got by them is
much sufficient for them to resolve troubles. Along with this, now they are much able to solve
problems immediately related to their work.
Information attainment: With aid gathered data as well as information, manager can find
out and examine results effectively that gained outcomes are as per their need or not.
Additionally, it is needed for superior to acquire info which is associated with necessity of
training; so that, they can cater it to employees appropriately (Bolman and Deal, 2017).
Behaviour claim: After training there will be many positive alterations which can see
into them. This will provide motivation to them regarding their work. Along with this, they will
be able to accomplish their task which were difficult for them priorly.
Comparison between benchmark: Some criteria needs to set by superior which has to be
follow by labours while they are doing their work. This will provide inspiration to them. Along
with this, employer can easily examine performance of their staff members by analysing their
work with set standards.
Hence, it is required for an employer of company to conduct SWOT investigation to
identify weaknesses as well as strengths which are available in existing methods of training:
Strengths Weaknesses
They are continuously enhancing their
level of productivity.
By providing training they will enhance
Problems related to communication
amongst divisions (Kavanagh and
Johnson, 2017).
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skills and knowledge of their
employees.
They are not using resources in an
appropriate manner.
Opportunities Threats
They have lots of chances to enlarge
their business.
With assistance of training they can
increase their production.
Lots of modifications in environment.
Insufficiency of resources.
3.3 Review success of evaluation
The People R US companies utilize many kinds of training methodology; therefore, they
can train their staff members properly. Human resource manager has to evaluate these methods
to determine its effectiveness (Rees and Smith, 2017). If it applied appropriately on workers then
this will give growth and success to firm. To find out appropriateness of it, superior will acquire
feedback from them; hence, effective report will be created. If entire things are completed
adequately then this will be see on acquired results. As indicated by SWOT investigation, many
troubles are determined which needs to be solved with help of top level authority as this can
influence future exercises of an enterprise. Along with this, they have to utilize their strength;
thus, they can cope up from their shortcomings as well as weakness and then get entire
opportunities which are accessible for them at marketplace.
It is necessary for an employer to examine training methodology effectively because this
aid firm to improve work execution of employees. Many things will affect an association either
directly or indirectly. It is must for superior to determine that each departments are
accomplishing their work according to requirement or not. Hence, manager of Sun Court limited
is using some tools so that they can sort out their problems. Apart from all of this, need of
training will depend on some facts which are associated with real time surrounding of business
(Brewster and Hegewisch, 2017).
CONCLUSION
From above mentioned report it has been comprehended that development of human
resource is fundamental as this helps to improve work performance of firm. Manager has to
supervise their staff members; therefore, they can attain coveted targets within specific period of
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time. To improve work efficiency of employees, superior will provide training to them. As a
result, entire production will be complete adequately and waste, extra cost will be reduced.
Therefore, profits of firm will be maintained. It is required for manager to understand role of
government in enterprise as this will aid to cater motivation to people regarding their job. Along
with this, there are various learning styles are discussed in this assignment.
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REFERENCES
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Online:
Human Resources Development. 2016. [Online]. Available Through:
<https://www.hw.ac.uk/services/human-resource-development.htm>.
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