Human Resource Management Report

This report provides a detailed job analysis for the position of Night Fill Manager. It outlines the responsibilities, required abilities, necessary skills, and essential knowledge for the role. The report emphasizes the importance of teamwork, effective communication, and strong leadership skills in this position. It also highlights the need for problem-solving abilities, decision-making skills, and the capacity to work under pressure. The report concludes by listing relevant references, suggesting a need for a management degree and prior experience in team management and retail settings.

Running head: HUMAN RESOURCE
HUMAN RESOURCE
Name of the Student
Name of the University
Author note

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HUMAN RESOURCE
Job Position- Night Fill Manager
The job of the night fill manager requires to work in a team because the manager requires
to manage a team who are working under them. The night fill manager manages the night fill
team to ensure that that the customers coming to the retail center are happy and satisfied ( Noe et
al., 2017). Thus, it will not be possible by a single person and requires team effort.
Ability
The ability of the night fill manager are:
 To manage team effectively for ensuring maximum profit by meeting the KPI targets,
controlling expenses and other requirements
 Lead the training, inducting and recruitment activities with the HR team members
 Ensuring that the employees adhere to the policies and procedures of the organization
 Inspires individuals and teams to work together effectively
 Implement the structure of the team and the roles that each member needs
 The manager is responsible for planning and organizing at different segments
 To facilitate in problem solving situation by creative and innovative strategies
 Decision making ability in every situation that they face
Skills
 Good leadership skills
 Excellent communication skills that is required to delegate with others
 Excellent customer service skills
 Ability to work in a team

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HUMAN RESOURCE
 Possess patients
 Enthusiasm to work throughout the night
 Ability to work in a pressure situation
 Skill to manage conflict while working in the team
Knowledge
 Degree in management
 2 years’ experience as a manager
 2 years’ experience of working in a team

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HUMAN RESOURCE
References
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource
management: Gaining a competitive advantage. New York, NY: McGraw-Hill
Education.