Human Resource Management Report: Oracle Case Analysis

This report provides a comprehensive analysis of Oracle's Human Resource Management (HRM) practices. It begins by outlining Oracle's organizational goals, vision, mission, and values, emphasizing its commitment to technological advancement and an inclusive environment. The report delves into Oracle's HRM system, including applications like Oracle Irecruitment, payroll, and learning management, highlighting their role in database management and employee data consistency. It then examines Oracle's products, services, objectives, and customer base, followed by a PEST analysis to understand the external factors affecting its business performance. The report further explores Oracle's organizational structure, including business and project units, and its multiple organizational models. It then examines the crucial role of HRM in coordinating departments and aligning activities towards organizational goals, emphasizing its functions in recruitment, training, and employee relations. The report also discusses Oracle's culture guide, which prioritizes organizational culture to improve performance, and the role of HR in designing organizational culture and strategy. Finally, it details the ways in which HR supports organizational strategy and the roles of HR professionals in supporting line managers and their staff, particularly in recruitment and employee development.

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management
Name of the student
Name of the university
Author’s note

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Table of Contents
Answer 1.1.......................................................................................................................................2
Answer 1.2.......................................................................................................................................3
Answer 1.3.......................................................................................................................................4
Answer 2.1.......................................................................................................................................6
Answer 2.2.......................................................................................................................................7
Answer 2.3.......................................................................................................................................9
Answer 3.1.......................................................................................................................................9
Answer 3.2.....................................................................................................................................10
References......................................................................................................................................12

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Answer 1.1
The organizational goal of Oracle is to provide a global solution to the computer technology
requirement. It tries to achieve customer value by increasing its digital experience by
collaborating with different suppliers. The company has developed Fusion CRM, which is
delivering diverse products including social networking (www.oracle.com, 2020).
Oracle’s vision statement is to provide technical support to everyone by providing a variety of
products and services. The mission statement of the company is to create an inclusive
environment comprised of employees, suppliers, customers, and different organizational partners
of diverse backgrounds. This gives the company a competitive advantage over others. The
mission of the company states, ‘becoming a company that helps its customers to simplify their IT
environment in such a way that they are adequately equipped to grow and thrive (Jaiswal 2018).’
The values of the company are to follow and promote the culture of integrity, team-work, and
mutual respect for all. Oracle is a company that employs people of different backgrounds and
motivates them to work for achieving technological advancement. The company has developed
its Human resource management system to promote its e-business goal and achieve future
growth targets (Mehra 2018).
The initiatives taken by HRMS of Oracle are given below:
Oracle human resource
Oracle Irecruitment app
Oracle payroll
Oracle learning Management

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Oracle performance management
The above applications help the company to manage the databases and provides a consistent
record of every employee concerning their salaries, details of performance, and other relevant
details.
Answer 1.2
Oracle provides varieties of products and services to its customers. It provides Oracle consulting
services, Oracle financing services, Oracle premier support, Customer services, including Oracle
training programs. The objectives, activities, and customers of Oracle are given below:
Aims
The aim of the company is to achieve higher growth and sustainability in the future.
The aim is to build a more extensive and integrated system to develop newer innovative
products.
It has started many new services such as Oracle learning Management and Oracle performance
management to provide required training and skills to the organizational employees.
The company aims at developing an effective workforce and develop a human capital
management strategy successfully (Weerakoon 2016).
Activities
The company manages the core HR data, payroll of employees, legal compliance.
It tries to save money and time by developing workflow-driven employee and achieve manager
self-service.

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It offers flexible programs that are designed by the human capital management system to
increase the value of the work done by employees. It conducts activities that can increase the rate
of development of the organization as well as improve the performance of the employees.
It provides advanced benefits through its integrated HRMS using CRM to help in the
implementation of service centers for its customers.
Customer
The customer base of Oracle includes many businesses that want e-business suite, Hyperion, etc.
which run on customer's servers. The company has developed data mining techniques which can
identify companies who are using oracle to achieve accuracy in data handling. As per the annual
report of the company, it has more than 400000 customers.
Answer 1.3
The existence of internal and external factors that affects an organization's performance consists
of so many factors. The factors include political, social, environmental, and other factors. The
impact of external factors may have an adverse impact on business performance. Thus it is
necessary that the business conducts the PEST analysis to know about the external factors which
is affecting the organization the most (Bradley 2017).
The following table gives an overview of the external factors affecting Oracle business:
External factors Impact on the company’s
performance
Future business strategies
Political
Intellectual property rights,
antitrust laws concerning
Other companies can claim
the rights first, and Oracle
may lose a significant portion
The company has created a
legal compliance team that
continuously ensures the

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application software, pricing
regulation, etc.
of the revenue. Moreover,
antitrust laws create a rigid
environment for performance.
companies’ activity as per the
rules and regulations.
Economic
Economic growth rate,
exchange rate, and stability of
the currency rate to which the
company is dealing with.
The downturn in the economy
can hit the successful
organizational performance.
Company deals with many
foreign customers, frequent
change in currency rates can
impact the revenue system.
Company is handling
construction program
management, routine
maintenance projects,
continuous evaluations of the
portfolio of the company by
enterprise asset
management( EAM)
Social
The skill level of the workers,
the social objective of the
company
The social element in the
objective can create a social
impact. It can help the
company to gain customers'
trust and employees' trust.
Oracle learning management
helps in providing adequate
skill development training to
its employees.
Technology
Recent developments in the
technology, cost structure of
the application software
The upcoming newer
technology can outdate the
existing technology.
The company continuously
updates its application
software as per the latest
technological developments
in the industry.

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Answer 2.1
Source: oracle.com
Oracle HCM shows the presence of divisions to define the organizational hierarchy using the
generic organization model. There are two types of units defines. One is business units, and the
other is project units.
The functions of business units are:
It monitors all the applications and systems through the Infusion Air system.
It helps in customer financing through the infusion financial services
It looks after the availability of components and installation of required services.
The functions of the project unit are
It helps in the enforcement of different projects which have gone through extensive project
planning, management, analysis, and reporting of the differences.
Moreover, Oracle shows the existence of multiple organization model of oracle application. The
multiple organization model develops the structure of the organization by developing various

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business groups, accounting departments, legal departments, operation department, inventory
organizations, HR organization, etc. the accounting set up of the company includes different
legal entities, primary ledger, and reporting team, operating units, etc (Ahmad and Schroeder
2003).
Four different functions of the Oracle multi-organizational structure are explained below:
 The function of inventory organization- Functions include distribution centers,
manufacturing plants, warehouses, and sales offices.
 Functions of HR organization- HR organizations involves the basic working structure of the
company. They generally represent the management of functional activities. In addition to
these internal organizations.
 Accounting functions include preparation of accounting records, policies of tax, and
government reporting purposes.
 Asset management organizations perform functions of asset-related activities.
 The other business functions include, billing and revenue management, collection
management, expense management, functions of marketing, payments and invoicing
functions, compensation and performance appraisal functions, project development functions
of the top managers and sales functions (Kianto, Sáenz and Aramburu 2017).
Answer 2.2
A business may have decentralization within the organizations where each department is
allocated a specialized job. However, all these departments at the end need to work together and
coordinate among them so that they can work towards achieving organizational goals. HR plays

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a significant role in coordinating things between all the respective departments and align their
activities towards achieving the organizational objective.
HR coordinates with all the departments like sales, operation, etc. and drives the conclusion that
what volume and quality of the workforce are needed as per the requirement of different
department.
The HRM indulges in activities like recruitment of employees, promotion, retention and attrition,
training of employees, granting of leaves, etc. these activities fulfill the need of all the
departments existing in the organization (Haneda and Ito 2018).
Moreover, different departments are also coordinating between them so that they can function in
the right direction. For example- the business unit present in the Oracle coordinates with the
project units. The project units determine the plan of projects, and business units carry out
activities to support the project. The role of HR is to provide a competent workforce to meet the
human resource requirements of the two departments.
The HR department helps to engage the required employees to a different department. Whether
the organization is large or small, HR helps in implementing the required change in the
workforce.
The HR department of an organization helps in generating cooperation between different
departments. They are engaged in conducting activities that will build the relationships between
the departments.
The functions of HR, which includes selection, recruitment, resourcing, the transformation of
business, building employee industrial relation, provision of rewards, compensations are equally

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for all the existing departments as per their need. It helps in the integration of all the
departments’ workings together (Tang et al. 2018).
Answer 2.3
Oracle has developed a culture guide which it distributes to all the departments. It defines
that HR leaders value the organizational culture the most as it can improve the performance. The
organization that wants its employees to work themselves towards achieving the organizational
goal must be demonstrated the organizational culture clearly. As per Oracle, the organizational
culture is the behavioral aspect, mindsets, and symbols which are part of the organization. To
influence and change the culture of new employees towards the organizational culture, the
organizational culture needs to be powerful and strong that employees themselves learn the
culture (Pavlov et al. 2017).
The organizational culture of Oracle shows diversity and inclusion motives. Employees
of different backgrounds in terms of caste, language, gender work together. They thrive for
gaining personal development and try to achieve the organizational target. The company sees its
workers as part of the organization. Thus employees see a lot of growth in the work environment
of Oracle (Stacho et al. 2017).
If the culture of an organization does not accept the employees as part of it and does not work for
their upliftment, employees will not be motivated to work and sustain in the organization for
long. HR plays a significant role in developing the right corporate culture within an organization.

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Answer 3.1
HR plays a significant role in designing the organizational culture and its strategy in such
a way that the business can attain maximum growth with the existing workforce and resources
available to it.
They can support the organizational strategy in the following ways:
It promotes strategic development within an organizational, departmental, and divisional level. It
keeps on updating the organization, what the goal is, what needs to be done and what has been
planned to achieve the targets (Ogbonna 2019).
The HR department engages itself in providing the required training to the workforce of the
organization. The access to proper training and skills motivates the workforce to deal with the
unknown challenges and improves their loyalty and retention in the organization.
The HR department is the driver of the organization, and they advise and formulates activities to
create the organizational culture that resembles the vision of the organization.
HR makes the strategy for creating, implementing, and evaluating the decisions within an
organization that helps it to achieve the long term objectives of the organization.
HR engages themselves in continuous evaluation of the requirements of the workforce by
different departments. The employment requirement is then filled with an extensive process of
selection and recruitment process. The recruitment of selective candidates that fits the
organizational culture is the primary duty of HR, which creates the organizational culture (Hitka
et al. 2018).

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Answer 3.2
The following are the role of HR professionals in supporting line managers and their staff
are as follows:
Recruitment- the process of selection of employees and their recruitment for the vacant job
positions and for the newly created job roles help in fulfilling the workforce requirement of
different department. It is quite evident that the role of HR functions is to find the right people
for the right job position. The line managers get the talented manpower with the help of the
recruitment process of HR managers. It helps them to maximize the overall growth rate of the
organization (Zaabi, Singh and Ajmal 2017).
Training and development activities- HR department helps in conducting skill development and
training sessions for employees so that they achieve the required competitive capabilities. This
will help the employees to sustain their work performance and achieve newer high targets.
Employee engagement activities- HR ensures that the employees look after their wellbeing as
well as engages themselves in achieving the targets set by their line managers. It helps in
improving the competency and growth in performance.
Communication - HR manager encourages and motivates employees of all level including the
managers to communicate information among them effectively. Communications is being made
among HR department, line managers and different employees concerning the layoffs and
promotions. HR fills the gap between the managers and the employees (Indiyati 2018).