University Project Charter: ICT Project Management Assessment 3

This project charter outlines the development of a web-based ticketing system for Globex Corporation, transitioning from a manual to an online system to improve customer experience, operational efficiency, and financial outcomes. The project encompasses scope management, resource allocation, and detailed work breakdown structures using MS Project, including task dependencies, costs, and timelines presented in a Gantt chart. It addresses project risks, assumptions, and a comprehensive quality management plan. The project also includes a project closure checklist and evaluation criteria, providing a framework for assessing project success and identifying lessons learned. The charter also covers project evaluation and provides a detailed breakdown of project activities, resources, and associated costs, ensuring a structured approach to project implementation and management.

Assessment 3 ICT Project
Management
Project Charter
Name of University
9/30/2017

Project Charter
Table of Content
Part One...................................................................................................................................................3
Project Description:..............................................................................................................................3
MOV - Measurable Organisational Value..........................................................................................3
Area of Impact...................................................................................................................................3
Project value......................................................................................................................................3
Metrics with time target:...................................................................................................................4
Part Two...................................................................................................................................................4
Scope Management Plan....................................................................................................................4
List of Resources:.................................................................................................................................5
Part Three................................................................................................................................................5
MS Project Outputs..............................................................................................................................5
Work Breakdown Structure..............................................................................................................5
Milestone List.....................................................................................................................................7
Activities & its associated Resources.............................................................................................8
Activities & its Costs.........................................................................................................................9
Gantt chart:......................................................................................................................................11
Part Four.................................................................................................................................................12
Assumptions........................................................................................................................................12
Risk Analysis.......................................................................................................................................12
Risk Rank / Response / Owner.........................................................................................................13
Part Five.................................................................................................................................................14
Quality Management Plan.................................................................................................................14
Philosophy of Team towards Quality Management....................................................................14
Verification Activity..........................................................................................................................14
Validation Activity............................................................................................................................14
Part Six...................................................................................................................................................15
Project Closure & Project Evaluation...............................................................................................15
Annotated Bibliography..................................................................................................................15
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Project Charter
Project Closure checklist................................................................................................................15
Project Evaluation:..........................................................................................................................15
Appendix................................................................................................................................................16
Appendix 1:..........................................................................................................................................16
Appendix 2:..........................................................................................................................................16
Appendix 3:..........................................................................................................................................17
References............................................................................................................................................17
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Project Charter
Part One
Project Description:
A show is organized by the Globex Corporation in the month of November every year,
where they present their agricultural and lifestyle equipment. The show is held for three
consecutive days. Tickets are sold for the show and the money they earn by selling
tickets are donated to the charitable trust ICV. The ticketing system is manual so the
ticket counter gets overcrowded by people and some of them topple the fence to get
inside the boundary without paying for the ticket. For controlling this situation the Globex
Corporation decided to change its manual ticket booking system to web-based ticket
booking system and then handed over the project to Virtucon.
MOV - Measurable Organisational Value
Area of Impact
Rank 1 - Customer: Now the customers will be delighted because they will no longer
have to stand in the long queue for booking their tickets on the first day.
Rank 2 - Operational: The distribution of tickets will become more simple and easy than
before.
Rank 3 – Finance: The financial condition will get increased as more tickets will be sold.
Rank 4 – Strategy: Globex Corporation will succeed now as more and more tickets will
be sold and afterward they can donate more money to the ICV.
Rank 5 – Social: Now more tickets will be sold so Globex can donate more money to
the Indigenous Community Volunteers (ICV) and will be able to show their social
benefits or advantages.
Project value
Value 1 (Faster): Now the load of the ticket counter can be decreased as the tickets will
be booked online by the customers before the start of the show, so the ticket incoming
visitors will not be required to halt at the counter for transaction rather they can just
show the pre-booked tickets to the volunteer and directly enter the premises. This will
save the time and the system will work faster.
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Project Charter
Value 2 (Do more): This positive outcome will inspire Globex to enlarge the show and
develop more. By using this system RALS can rest assured of assessing the success
rate of their show well before the start of the show and generate huge positive cash
flow.
Metrics with time target:
Metrics Target
Beginning of capital production before the show begins. October onwards
Decrease the load of work in the ticket counter and at the security
gate to reduce the number of volunteers.
During the show in
November
Growth in the ticket selling volume every year before the show
begins in November.
October onwards
After the project implementation in the first year the growth of
money collection and donation to ICV by 20%.
End of November,
after the show
Part Two
Scope Management Plan
Define Scope (PreparePM, 2017) & (Safari Books Online, 2017): The main scope of this
project is to make a web-based framework to allow all its customers to book their tickets
online to limit the overload of work on the ticket counter and security gate.
Identify requirements: It needs the customer’s identity proof to log in for the first time, a
secret ID with a scanner tag for identifying each visitor, to be secured from cybercrime;
it should be simple and should be accessed from all electronic devices.
In-Scope: While creating the web-based online ticket booking system, a new code for
determining the proof of the customer, give a system which is easy to access, should
contain all the necessary equipment and a scanner tag machine for checking the
customer’s identity proof and the originality of the tickets too.
Out-of-Scope: all kind of after-sales services like the maintenance of the hardware and
then providing training for continuous improvement and maintenance of the system or
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Project Charter
any other upgrading related matter. For availing such services, different orders are
required to be awarded by Globex Corporation.
Deliverables: All the above-mentioned things should be contained in the ticket booking
framework and it should be easy to understand and should be decent and valid.
List of Resources:
People: Project Manager, Network Developer, Database Manager, Software Expert
Technology: Laptops, Internet Connections, Printer
Facilities: Office Accessories & other set-ups
Others: abroad travel for training
Resource Name Type Initials Max. Units Std. Rate
Project Manager Work PM 100% $125.00/hr
Software Expert Work SE 100% $85.00/hr
Database Manager Work DM 100% $90.00/hr
Network Developer Work ND 100% $110.00/hr
Part Three
MS Project Outputs
Work Breakdown Structure
WBS (Gordon &
McDonough, 2016) Task Name
1 Computerized Ticketing Facility Project
1.1 Conceptualize and Initialize Project
1.1.1 MILESTONE: Start of Project
1.1.2 Task conceptualization
1.1.3 Create Business case
1.1.4 MILESTONE: Finish start organize
1.2 Create Sanction and Plan
1.2.1 MILESTONE: Start Develop sanction
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Project Charter
1.2.2 Build up the Project sanction
1.2.3 Create Project Management design
1.2.3.1 Extension Management
1.2.3.1.1 Recognize prerequisite
1.2.3.1.2 Characterize scope
1.2.3.1.3 Create WBS
1.2.3.2 Risk Management
1.2.3.2.1 Distinguish Risk
1.2.3.2.2 Assess Risk
1.2.3.2.3 Create reaction design
1.2.3.3 Cost Management
1.2.3.4 Human Resource Management
1.2.3.5 Purchase Management
1.2.4 MILESTONE: Finish Plan
1.3 Analyze the Requirement
1.3.1 MILESTONE: Start of Analyzing criteria
1.3.2 Break down the necessity
1.3.3 Build up a liquidation design
1.3.4 MILESTONE: Finish the liquidation design
1.4 Plan
1.4.1 Database
1.4.1.1 MILESTONE: Start of Design
1.4.1.2 Plan Database
1.4.1.3 Create Database
1.4.2 Framework
1.4.2.1 Plan System
1.4.2.2 Build up the framework
1.4.3 MILESTONE: Finish the Design organize
1.5 Test
1.5.1 Develop test design
1.5.1.1 Milestone: Start test design
1.5.1.2 Create report
1.5.1.3 Get it endorsed by RALS representative
1.5.2 Direct test
1.5.2.1 Plan for the test
1.5.2.2 Test the framework
1.5.3 MILESTONE: Finish Test Plan
1.6 Execute
1.6.1 Execute the framework
1.6.2 Prepare the staff
1.6.3 MILESTONE: Finish usage
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Project Charter
1.7 Close
1.7.1 MILESTONE: Start to finish off process
1.7.2 Present all documentation
1.7.3 Create lessons learned
1.7.4 MILESTONE: Finish Close-out stage
1.8 Project Evaluation
1.8.1 Create assessment criteria
1.8.2 Assess the results
1.8.3 MILESTONE: Finish Project
Milestone List
WBS Task Name
1 Computerized Ticketing Facility Project
1.1 Conceptualize and Initialize Project
1.1.1 MILESTONE: Start of Project
1.1.4 MILESTONE: Finish start organize
1.2 Create Sanction and Plan
1.2.1 MILESTONE: Start Develop sanction
1.2.4 MILESTONE: Finish Plan
1.3 Analyze the Requirement
1.3.1 MILESTONE: Start of Analyzing criteria
1.4 Plan
1.4.1 Database
1.4.1.1 MILESTONE: Start of Design
1.4.3 MILESTONE: Finish the Design organize
1.5 Test
1.5.1 Develop test design
1.5.1.1 Milestone: Start test design
1.5.3 MILESTONE: Finish Test Plan
1.6 Execute
1.6.3 MILESTONE: Finish usage
1.7 Close
1.7.1 MILESTONE: Start to finish off process
1.7.4 MILESTONE: Finish Close-out stage
1.8 Project Evaluation
1.8.3 MILESTONE: Finish Project
Activities & its associated Resources
WBS Task Name Resource Names
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Project Charter
1 Computerized Ticketing Facility Project
1.1 Conceptualize and Initialize Project
1.1.1 MILESTONE: Start of Project
1.1.2 Task conceptualization Project Manager
1.1.3 Create Business case Project Manager
1.1.4 MILESTONE: Finish start organize
1.2 Create Sanction and Plan
1.2.1 MILESTONE: Start Develop sanction
1.2.2 Build up the Project sanction Project Manager
1.2.3 Create Project Management design
1.2.3.1 Extension Management
1.2.3.1.1 Recognize prerequisite Software Expert
1.2.3.1.2 Characterize scope Project Manager
1.2.3.1.3 Create WBS Project Manager
1.2.3.2 Risk Management
1.2.3.2.1 Distinguish Risk Project Manager
1.2.3.2.2 Assess Risk Project Manager
1.2.3.2.3 Create reaction design Project Manager
1.2.3.3 Cost Management Project Manager
1.2.3.4 Human Resource Management Project Manager
1.2.3.5 Purchase Management Project Manager
1.2.4 MILESTONE: Finish Plan
1.3 Analyze the Requirement
1.3.1 MILESTONE: Start of Analyzing
criteria
1.3.2 Break down the necessity Database Manager
1.3.3 Build up a liquidation design Software Expert
1.3.4 MILESTONE: Finish the liquidation
design
1.4 Plan
1.4.1 Database
1.4.1.1 MILESTONE: Start of Design
1.4.1.2 Plan Database Database Manager
1.4.1.3 Create Database Network Developer
1.4.2 Framework
1.4.2.1 Plan System Database Manager
1.4.2.2 Build up the framework Network Developer
1.4.3 MILESTONE: Finish the Design
organize
1.5 Test
1.5.1 Develop test design
1.5.1.1 Milestone: Start test design
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Project Charter
1.5.1.2 Create report Software Expert
1.5.1.3 Get it endorsed by RALS
representative Project Manager
1.5.2 Direct test
1.5.2.1 Plan for the test Database Manager, Network Developer, Project
Manager, Software Expert
1.5.2.2 Test the framework Database Manager, Network Developer, Project
Manager, Software Expert
1.5.3 MILESTONE: Finish Test Plan
1.6 Execute
1.6.1 Execute the framework Software Expert
1.6.2 Prepare the staff Software Expert
1.6.3 MILESTONE: Finish usage
1.7 Close
1.7.1 MILESTONE: Start to finish off
process
1.7.2 Present all documentation Project Manager
1.7.3 Create lessons learnt Project Manager
1.7.4 MILESTONE: Finish Close-out stage
1.8 Project Evaluation
1.8.1 Create assessment criteria Project Manager
1.8.2 Assess the results Project Manager
1.8.3 MILESTONE: Finish Project
Activities & its Costs
WBS Task Name Cost
1 Computerized Ticketing Facility Project $246,000.00
1.1 Conceptualize and Initialize Project $10,000.00
1.1.1 MILESTONE: Start of Project $0.00
1.1.2 Task conceptualization $3,000.00
1.1.3 Create Business case $7,000.00
1.1.4 MILESTONE: Finish start organize $0.00
1.2 Create Sanction and Plan $71,200.00
1.2.1 MILESTONE: Start Develop sanction $0.00
1.2.2 Build up the Project sanction $7,000.00
1.2.3 Create Project Management design $64,200.00
1.2.3.1 Extension Management $17,200.00
1.2.3.1.1 Recognize prerequisite $10,200.00
1.2.3.1.2 Characterize scope $5,000.00
1.2.3.1.3 Create WBS $2,000.00
1.2.3.2 Risk Management $15,000.00
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1.2.3.2.1 Distinguish Risk $5,000.00
1.2.3.2.2 Assess Risk $3,000.00
1.2.3.2.3 Create reaction design $7,000.00
1.2.3.3 Cost Management $12,000.00
1.2.3.4 Human Resource Management $5,000.00
1.2.3.5 Purchase Management $15,000.00
1.2.4 MILESTONE: Finish Plan $0.00
1.3 Analyze the Requirement $10,400.00
1.3.1 MILESTONE: Start of Analyzing criteria $0.00
1.3.2 Break down the necessity $3,600.00
1.3.3 Build up a liquidation design $6,800.00
1.3.4 MILESTONE: Finish the liquidation design $0.00
1.4 Plan $57,760.00
1.4.1 Database $36,400.00
1.4.1.1 MILESTONE: Start of Design $0.00
1.4.1.2 Plan Database $14,400.00
1.4.1.3 Create Database $22,000.00
1.4.2 Framework $21,360.00
1.4.2.1 Plan System $10,800.00
1.4.2.2 Build up the framework $10,560.00
1.4.3 MILESTONE: Finish the Design organize $0.00
1.5 Test $44,720.00
1.5.1 Develop test design $15,200.00
1.5.1.1 Milestone: Start test design $0.00
1.5.1.2 Create report $10,200.00
1.5.1.3 Get it endorsed by RALS representative $5,000.00
1.5.2 Direct test $29,520.00
1.5.2.1 Plan for the test $22,960.00
1.5.2.2 Test the framework $6,560.00
1.5.3 MILESTONE: Finish Test Plan $0.00
1.6 Execute $12,920.00
1.6.1 Execute the framework $4,760.00
1.6.2 Prepare the staff $8,160.00
1.6.3 MILESTONE: Finish usage $0.00
1.7 Close $22,000.00
1.7.1 MILESTONE: Start to finish off process $0.00
1.7.2 Present all documentation $15,000.00
1.7.3 Create lessons learned $7,000.00
1.7.4 MILESTONE: Finish Close-out stage $0.00
1.8 Project Evaluation $17,000.00
1.8.1 Create assessment criteria $5,000.00
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1.8.2 Assess the results $12,000.00
1.8.3 MILESTONE: Finish Project $0.00
Gantt chart:
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