Industrial-Organizational Psychology Consultancy Proposal for ISG

This document is a service proposal for an Industrial-Organizational (IO) Psychology consultancy, prepared by a student. The proposal outlines a comprehensive plan for Incredible Sports Gear Company, focusing on technology optimization, employee motivation, and physical training. It includes an actionable list, in-depth explanations, detailed implementation plans with cost estimates and timelines, and a proposed billing structure. The proposal emphasizes the importance of human resource management, modern technology, and employee well-being for achieving business goals. The implementation plan suggests simultaneous execution of recommendations, supported by relevant literature and a detailed chronology of the process. The total cost for the services is $700,000.

Running head: SERVICE PROPOSAL 1
Industrial-Organizational Psychology Consultancy Service Proposal
Name
Institution

SERVICE PROPOSAL 2
Industrial-Organizational Psychology Consultancy Service Proposal
Stone Solutions LLC Services
Stone Solutions LLC is a company that is committed to creating a name as the Industrial-
Organizational Psychology consultant of repute. We are looking forward to establishing a
partnership that will be mutually-beneficial both to you and our company. Incredible Sports Gear
Company is company that we are proud to serve. We are ready to offer you exceptional services
that will actually move you a step further. This proposal presents a comprehensive analysis of the
services that awaits Incredible Sports Gear Company.
Actionable List
Incredible Sports Gear Company is a leading sports equipment and apparel company of
repute. Since its establishment, the company has steadily-grown to be what it is today. At Stone
Solutions LLC, we are always committed to empowering our clients to ensure that they
accomplish their full potential (Porter, Riesenmy & Fields, 2016). This is exactly what we are
going to do to Incredible Sports Gear Company. As an established a consultancy firm, we have a
team of experts who have a wealth of knowledge on Industrial-Organizational Psychology
(Riggio, 2017). After a thorough analysis of the company, we came up with the following
recommendations:
 Providing high quality technology optimization for the improvement of the work function
of the employee
 Providing high level psychological and mental motivation to the employees of the
company for enhancing their performances

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 Providing physical training and aids that can improve the physical functionalities of the
workforces of the company
In-depth explanation of Actionable Items
At Stone Solutions LLC, we believe in value. Whenever any client seeks for our services,
we take the necessary measures to ensure that they are satisfied. That is what we plan to do for
Sports Gear Company, should we get an opportunity to serve you. Here is a detailed explanation
of the three recommendations:
Providing high quality technology optimization for the improvement of the work function of the
employee: This recommendation is aimed at improving the adoption of modern technologies in
the company. For Sports Gear Company to enjoy a competitive advantage in the market, it must
embrace the use of latest innovations in Information and Communication Technology (ICT). ICT
will enable the company to improve the quality of its services, attract more clients, and
accomplish its objectives.
Providing high level psychological and mental motivation to the employees of the company for
enhancing their performances: The purpose of this recommendation is to enhance the
management of human resources in the company. Proper human resources management is key
because it can guarantee quality service-delivery (Riggio, 2017). This can be achieved through
an effective motivation of the employees.
Providing physical training and aids that can improve the physical functionalities of the
workforces of the company: For Sports Gear Company to achieve its full-potential, it must
improve the welfare of its workforce. This can be achieved by, among other strategies,

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improving the physical health of the workers (Rauch, Collins, Nale & Barr, 2015). Physical
fitness can be effective in the improvement of the performance of the company’s employees.
Detailed Plan for Implementation of Actionable Items
Sports Gear Company is our valued client. We are interested in ensuring that it succeeds
in achieving its long-term goals of becoming the number one sports equipment and apparel
company in the market. In our capacity as an Industrial-Organizational Psychology consultant of
choice, we will help the company to improve and attain the much-desired success. For this to
happen, the company must do everything it takes to implement the recommendations and put
them into practice.
The issue of technology optimization will be addressed by investing in modern
technology. The company should be adaptable to all the modern ICT innovations that apply in
sports equipment and apparel sector (Porter, Riesenmy & Fields, 2016). This recommendation
should be implemented within a period of one year. It is enough to do everything. The expected
costs for implementation of modern technology are $500,000. This will be a worthy investment
because its Return on Investment is expected to be rewarding to the company.
The issue of high level psychological and mental motivation will be addressed by
offering appropriate incentives to the workers. Such incentives include commensurate
remuneration packages, allowances, bonuses, motivation, and recognition within the
organization (Riggio, 2017). The implementation process should last for six months. It will be a
cost-effective process that will bring huge Returns on Investment. Its anticipated costs will be
$20,000.

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The issue of physical training and aids will be implemented by supporting the physical
health of the workers. This will be achieved by investing in the equipment and personnel who
will be guiding and training the employees (Mikkelsen, Jacobsen & Andersen, 2017). The
implementation process will only last for six months. It will also be a cost-effective initiative that
will only cost $100,000. However, it is an economical initiative that will bring long-term
economic benefits to the company (Kaul, 2017). It has a promising return on investment because
it will improve performance, productivity, and sales.
Proposed Billing
At Stone Solutions LLC, we are committed to the delivery of exceptional services that
satisfy the needs of our clients. For our customers to get value, we have to design our services to
suit their diverse needs. However, one other thing that makes us unique is our pricing policies
(Han & Hyun, 2015). Despite the rendering of satisfactory services, we always ensure that we
charge reasonably-fair process. At no one time do we exploit our clients by charging exorbitant
prices. That is exactly what we will do for you (Chmiel, Fraccaroli & Sverke, 2017). We will
charge you per contract. Meaning, you will not be subjected to per hour charges. Thus, the entire
charges will be $700,000. It is commensurate with the services that you will get from us.
Part 2: The Chronology of the Implementation Process
Industrial-Organizational Psychology Consultancy is not a simple task. It cannot be done
by everyone because it requires highly-skilled personnel. At Stone Solutions LLC, we are up to
the task. Hence, for Incredible Sports Gear Company, it needs to partner with us. As experts we
will have to ensure that we do a diligent job (De Vito, Brown, Bannister, Cianci & Mujtaba,
2018). Our work will be quite involving because, apart from the development of the

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recommendations, we will have to come up with an appropriate implementation plan (Hill &
Alexander, 2017). Ach recommendation has its own timeline within which it will be
implemented.
The implementation process will not be done randomly. Rather, it will be planned.
Meaning, it will follow a specific chronology depending on many factors. However, after a
thorough analysis of the situation, decision will be made to simultaneously-implement the
recommendation. Meaning, all the recommendations will have to be put in practice at the same
time. None of them should come first or precede the other because they share the magnitude of
urgency, importance, and significance to the company (Dabholkar, 2015). However, for such a
parallel implementation process to be achieved, appropriate strategies must be adopted. The team
should have enough resources, time, and personnel to discharge all the activities as expected
(Chmiel, Fraccaroli & Sverke, 2017). The consultant will have to ensure that the
recommendations are properly-implements since the success of consultancy relies on the
implementation process.

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References
Chmiel, N., Fraccaroli, F., & Sverke, M. (Eds.). (2017). An introduction to work and
organizational psychology: An international perspective. New York: John Wiley & Sons.
Dabholkar, P. A. (2015). How to improve perceived service quality by increasing customer
participation. In Proceedings of the 1990 academy of marketing science (AMS) annual
conference (pp. 483-487). Cham: Springer, Cham.
De Vito, L., Brown, A., Bannister, B., Cianci, M., & Mujtaba, B. G. (2018). Employee
motivation based on the hierarchy of needs, expectancy and the two-factor theories
applied with higher education employees. IJAMEE.
Han, H., & Hyun, S. S. (2015). Customer retention in the medical tourism industry: Impact of
quality, satisfaction, trust, and price reasonableness. Tourism Management, 46, 20-29.
Hill, N., & Alexander, J. (2017). The handbook of customer satisfaction and loyalty
measurement. New York: Routledge.
Kaul, D. (2017). Customer Relationship Management (CRM), Customer Satisfaction and
Customer Lifetime Value in Retail. Review of Professional Management, 15(2), 55-60.
Mikkelsen, M. F., Jacobsen, C. B., & Andersen, L. B. (2017). Managing employee motivation:
Exploring the connections between managers’ enforcement actions, employee
perceptions, and employee intrinsic motivation. International Public Management
Journal, 20(2), 183-205.
Porter, T. H., Riesenmy, K. D., & Fields, D. (2016). Work environment and employee
motivation to lead: Moderating effects of personal characteristics. American Journal of
Business, 31(2), 66-84.

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Rauch, D. A., Collins, M. D., Nale, R. D., & Barr, P. B. (2015). Measuring service quality in
mid-scale hotels. International Journal of Contemporary Hospitality Management, 27(1),
87-106.
Riggio, R. E. (2017). Introduction to industrial/organizational psychology. New York:
Routledge.