Analysis of IT and Application for AMJ UK IT Support Company Report

This report provides a comprehensive analysis of information technology (IT) applications within a business context, specifically focusing on AMJ UK - IT Support Company in London. It begins with an introduction to IT, highlighting its role in data storage, retrieval, and manipulation, and then proceeds to categorize different types of computers, including supercomputers, mainframe computers, minicomputers, and microcomputers. The report then explores the advantages of computer usage, such as increased organization, self-sufficiency, cost-effectiveness, and cheaper research and development, and how these factors contribute to enhanced productivity. Furthermore, it examines how computers enhance business management through improved communication, cloud computing, business generation, and social networking. The report also addresses the disadvantages of computer implementation, including unemployment concerns, cultural dominance, security issues, and the associated implementation expenses. Finally, it discusses how these disadvantages impact the management of AMJ UK, touching upon issues like data loss, startup expenses, and the need for constant backup. The report concludes by synthesizing the key findings and emphasizing the importance of a strategic approach to IT implementation for maximizing benefits and minimizing risks.

INFORMATION
TECHNOLOGY AND
APPLICATION

Table of Contents
INTRODUCTION ..........................................................................................................................1
MAIN BODY...................................................................................................................................1
Categories of computers .............................................................................................................1
Advantages of computer and how it increasing the productivity................................................2
Advantages of computer and how it enhances management in the business..............................4
Disadvantages of computers and how it affects to the productivity...........................................4
Disadvantages of computer and how it affects the management in the business........................5
SUMMARY.....................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Information technology is the important part of application of computer which store,
retrieve, transmit and manipulate the data. In this context, technology includes use of material,
tools, techniques and many sources of power to make life easier. It is also begun with
management of information with include variety of information which grew from vast
proportions (Harding, Powell and Wang, 2014). Further, it is also used in preference to
information technology in the field of education and governance. It includes wide variety of
computing hardware such as servers, mainframes, network storage, etc. In the market, there is
different hardware market also considered such as mobile phone, personal devices, MP3 players,
etc. In this context, present report based on the AMJ UK - IT Support Company in London,
which is IT sector business of UK. They are providing wide range of the IT services such as PC
support, website and SEO services.
Moreover, the selected company is reputable organisation which work from last 25 years.
For gaining insight information, the present report covers categories of computers which exist in
the world (Avgerou and Walsham, 2017). In addition to this, it determines advantages and
disadvantages of computer towards the productivity. Along with this, it includes advantages and
disadvantages of the computer that affects to the management of enterprise. In order to work in
systematic manner, the present report considered effective information to attain desired results at
workplace. With the help of concentration on the different categories of computer, it develops
systematic results in the business environment.
MAIN BODY
Categories of computers
Since the advent of computer, there are several kinds of size and types of it offers to
provide several services. In this consideration, computer also occupying large building and small
size of laptop. Further, it is also incorporated services in term of the microcontroller in the
mobile system (Mishra, Akman and Mishra, 2014). With this regard, there are following are
different computer are take place in the business:
 Super computer: Super computer are most powerful computer in term of data processing
and performances. These considered as the specialised and specific tasks that are used in
the large sector businesses. Furthermore, these are also used in research and exploration
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purposes. For example, in NASA. These computers are used for launching the space
shuttle and controlling them for space exploration purpose. These kinds of computers are
very expensive in use term (Martins, Oliveira and Popovič, 2014). It could be
accommodated in the areas where large AC exist. Further, some super computers are also
occupied large areas of entire building. It includes IBM's Sequoia, NUDT Tianhe-1A,
etc.
 Mainframe computer: Mainframes computers are not powerful as the supercomputers.
They are quite expensive nonetheless. Mainly large businesses and government using
these computers to run their operations and functions. It can be accommodated in the
large air conditioned rooms because of their size. As the supercomputers, mainframes
also large amount of data and store it easily (Syahputra and Soesanti, 2016). These can be
used in the banks, educational areas, insurance companies, etc. Main popular mainframes
computers are Fujitsu's ICL VME, Hitachi's Z800.
 Minicomputer computers: Minicomputers are those which used by the small
enterprises. These kinds of computers are also known as the midrange computers. These
are also known as the small machines and also accommodated on the disk. They have
large capacity as the super computers and mainframes (Xiang, Magnini and Fesenmaier,
2015). These are not designed for any single user. Individual departments of the large
enterprise use minicomputer for their specific purpose. For instance, production
department can also use minicomputer for monitoring the production process. Main
minicomputer are K-202, SDS-92, IBM Midrange computers (Khan, 2012).
 Micro computer: Microcomputers include desktop computers, laptops, personal digital
assistant, tablets and smartphones, etc. These are widely used and fastest growing
computers. These are cheapest as compare to other three computers (Vaishnavi and
Kuechler, 2015). Microcomputer are specifically designed for general usage such as
entertainment, education, work purpose, etc. Well known of the microcomputers are Dell,
Apple, Sony, etc.
Advantages of computer and how it increasing the productivity
Computers are playing more important part in business. Time to time it is also increasing
benefits to work very fast and economically. It is also improving the enterprise to operate in
different industry (Ahson and Ilyas, 2017). In respect to increase productivity of the business,
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following are certain advantages of the computers are implemented in AMJ UK - IT Support
Company in London:
 Organisation: Computer helps to the business to determines several kinds of application
in different software. It could be help to the enterprise to keep track of their files,
documents, set schedule and deadlines. It also assists to organise all information in
accessible manner (Chae, Koh and Prybutok, 2014). Further, advantage of the computer
is that it possess ability to allow the business to organise files efficiently that leads to
better management and productivity.
 Self-sufficiency: Computer are also made staff and companies with more self-sufficient
through allow them to perform tasks. For instance, the company can allowed use the
office software that create own training material. Desktop are also published software
that used to create marketing material (Luftman, Lyytinen and ben Zvi, 2017). With the
help of the online tax and accounting programs, the chosen business will able to prepare
their own taxes. It allows the dominant operations in the company which remain in the
house and empower the enterprise.
 Cost effective: Further, emerging technology also makes new tools and services that are
affordable and allow save the payroll. These allow work done in faster manner with more
efficient aspect. Hence, it is possible to the enterprise to hire fewer staff. Along with this,
it helps to save cost of outside storage (Andrade and Doolin, 2016). This is because, in
computer we can save many copies, that is useful to become popular. Cost reducing is the
one of the major advantages for the nation.
 Cheaper research and development: Research and development are also important tool
that help by the computers. With the help of the scientific research, internet and computer
software also designed to develop new products and services. For instance, instead of the
focus on group, new product development in the target market. Along with this, new
models are also created with online pictures and drawings that help to bring new features.
With the help of the computer system, research ans development activities are considered
in systematic manner (Xiang, Magnini and Fesenmaier, 2015). As results, it impact
positively on the business outcomes and performance.
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Advantages of computer and how it enhances management in the business
Over the past different decades, computer revolutionised business efficiency increasing
continuously. With the help of the automating calculation, transaction and management of
accounts are considered. There are several advantages exist that performed in computer and
beneficial for the business management (Avgerou and Walsham, 2017). Powerful devices
continuously changed for the latest development. Following are certain benefits exist in this
consideration:
Communication: Without the computers, there are several ways through which the
business can easily contact with customers. For example, using phone, fax, email, etc. Facebook,
Email, there are major perspective exist that included in the social media and website as well.
Customer survey also possible that help to learn many things in the business. Ease of interaction
is also increasing with using mobile devices (Martins, Oliveira and Popovič, 2014).
The cloud: Cloud computing is also known as the software as a service. It is the creative
system that implemented in the use of software online. For instance, management of the chosen
business need to implement certain cutting edge software program in period that assists to
increase efficiency of the organisation. With accessing software in the cloud, money could be
save on licensing, set-up and new system as well (Syahputra and Soesanti, 2016).
Business generation: There are several customers exist that using internet to aid and
make purchase as well. With passage of time, there are some research online has been promoted
to buy an offline activity. This figure expected to rise the percentage that make creative ability to
learn new things.
Social networking: Internet consider more time spending on Facebook and other social
sites. These express increasing and giving businesses that assists and establish to implement
social presence in the business. Effective presence comes at little overhead in the company with
effective internet connection (Mishra, Akman and Mishra, 2014). It can be used to build the
resources in systematic manner. Therefore, it assists to focus on the performance and outcomes
of management.
Disadvantages of computers and how it affects to the productivity
Competitiveness of the different businesses based on their effective use of the
information technology. Main aim is to implement the information system is provided right
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information at right time. It is also used to track, store, manipulate and distribute the information
from gathered data. Further, it includes following disadvantages included in the chosen business:
 Unemployment and lack of job security: In order to implement the information system,
people can save great deal of the time in the duration. Therefore, most paperwork will be
proceed immediately. Further, financial transactions are automatically calculated so that
it help to reduce man work which create unemployment at workplace. Automated
telephone answering system also replaced live receptionist in many businesses with
personal assistant. Further, people feel insecure towards the job term so that it is essential
to implement creative information system to make systematic work performance (Xiang,
Magnini and Fesenmaier, 2015). All people need to provide employment opportunities
and job security as well. Therefore, it will be helpful perspective to remove this
disadvantage.
 Dominant culture: With the help of information technology, we can make this world
global. Therefore, it contributes one culture dominating another weaker one. For instance,
it is also argued that not businesses are focus on young teenagers in all over the world.
Languages too also overshadowed with English language with primary mode of
communication for business.
 Security issue: Moreover, in the computer system main disadvantage is that thieves and
hackers get access to the identities and target sensitive company data. These kinds of data
are also included vendor information, banks records, intellectual property on the
company management (Chae, Koh and Prybutok, 2014). Security is the major issue
which take place and create impact on the business performance. Therefore, it is essential
to keep proper security in the selected enterprise.
 Implementation of expenses: In order to integrate the effective information system, it
requires proper amount of cost in case of hardware and software. There are so many
devices and services rented and purchase that make proper support in the business. In this
consideration, unfamiliar information technology and software are included in the
business that create disadvantage for it.
Disadvantages of computer and how it affects the management in the business
In the management of AMJ UK - IT Support Company in London, there are several
disadvantages exist that affect to its operations and functions. In this consideration, rising of
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computer age is arguably and it effects on the history of mankind on the business. They are as
follows:
Breakdown Blues: Computers considered advantages for several aspects but it is also
considered some disadvantage as well. In this way, hard drive could be fail and wiping out the
mass amount of data. Therefore, it would be called cloud storage where information will be
uploaded on the internet (Avgerou and Walsham, 2017). It could be disappear in its entirely.
There is constant need backup information that can be stored on the computers.
Start-up expenses: There are several kinds of expenses exist in start-up businesses. In
the enterprise, it can be found in computers because of high cost proposition. Computers,
printers, scanners and software are just part of the expenses that are incurred. Some software
sellers also charged extra fees for each person in the business. In addition to this, in many
enterprises' information technology also needed to support the occasion. Therefore, it also more
expensive which depending on the severity of the issue and problems (Xiang, Magnini and
Fesenmaier, 2015).
Job losses: Many employers are also concerned about their profits and revenue.
Efficiencies are also created by the computers which could be lead by the employers to take
difficult decisions for long time workers. Cutting staff in computer system also usage which
made importance in the cost. It is particularly familiar with the employees who shown on the
door. It impacts negatively on the business operations and functions and reduce faith of the
people as well (Chae, Koh and Prybutok, 2014). In this consideration, long time workers also
remove from the workplace that impact on the business.
Distractions: Computer can also create distractions when employees are provided full
internet access. Apart from working, employees are also using tempted to spend their time on
suffering internet. They are also doing some personal chat, sharing videos, playing games, etc.
which impact on the messaging conversation. Proactive videos are also forwarded throughout the
workplace and create distract number of employees from the business (Harding, Powell and
Wang, 2014). Hence, the organisation need to implement internet filtering software to limit the
workers and browsing access as well.
SUMMARY
From the above it can be summarised that computer are considered many types. In this
consideration, AMJ UK - IT Support Company in London have several benefits and
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disadvantage. In this way, work can be considered in easy way that help to create systematic
work in the business. For example, save time, work easy, store data, etc. However, it also
reduces productivity of the business which impact negatively on the business outcomes. For
instance, unemployment also exist in the country that create negative performance in the
enterprise.
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REFERENCES
Books and Journals
Ahson, S.A. & Ilyas, M., (2017). RFID handbook: applications, technology, security, and
privacy. CRC press.
Andrade, A.D. & Doolin, B., (2016). Information and communication technology and the social
inclusion of refugees. Mis Quarterly, 40(2), pp.405-416.
Avgerou, C. & Walsham, G. eds., (2017). Information Technology in Context: Studies from the
Perspective of Developing Countries: Studies from the Perspective of Developing
Countries. Routledge.
Chae, H.C., Koh, C.E. & Prybutok, V.R., (2014). Information technology capability and firm
performance: Contradictory findings and their possible causes. Mis Quarterly, 38(1),
pp.305-326.
Harding, J., Powell, G. & Wang, J., (2014). Vehicle-to-vehicle communications: Readiness of
V2V technology for application (No. DOT HS 812 014).
Luftman, J., Lyytinen, K. & ben Zvi, T., (2017). Enhancing the measurement of information
technology (IT) business alignment and its influence on company performance. Journal
of Information Technology, 32(1), pp.26-46.
Martins, C., Oliveira, T. & Popovič, A., (2014). Understanding the Internet banking adoption: A
unified theory of acceptance and use of technology and perceived risk application.
International Journal of Information Management, 34(1), pp.1-13.
Mishra, D., Akman, I. & Mishra, A., (2014). Theory of reasoned action application for green
information technology acceptance. Computers in human behavior, 36, pp.29-40.
Syahputra, R. & Soesanti, I., (2016). Application of Green Energy for Batik Production Process.
Journal of Theoretical and Applied Information Technology, 91(2), p.249.
Vaishnavi, V.K. & Kuechler, W., (2015). Design science research methods and patterns:
innovating information and communication technology. Crc Press.
Xiang, Z., Magnini, V.P. & Fesenmaier, D.R., (2015). Information technology and consumer
behavior in travel and tourism: Insights from travel planning using the internet. Journal
of Retailing and Consumer Services, 22, pp.244-249.
Online
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Khan, J., (2012). Four types of computers. [Online] Available through: <http://www.byte-
notes.com/four-types-computers>.
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