MITS5001: IT Project Management Report: Emotional Intelligence Impact

This report critically analyzes the role of Emotional Intelligence (EI) in IT project management, particularly in managing resistance and conflicts. It explores the benefits of strong EI, including improved thinking, persuasion, reduced barriers, and the ability to adapt to change. The report delves into key EI factors such as self-awareness, self-management, self-motivation, and interpersonal management, highlighting their impact on project success and team dynamics. It emphasizes the importance of leadership in conflict resolution and the positive influence of EI on employee performance. The report also addresses the challenges faced in IT project management and how EI can help overcome them, ultimately concluding that EI is crucial for effective conflict management and overall project success. The report references various sources to support its findings and provide a comprehensive understanding of the topic.