Leadership Impact on Employee Productivity and Performance in IT

This report investigates the influence of leadership on employee productivity and performance within the IT sector, focusing on Waracle as a case study. It aims to identify how leadership impacts employee efficiency, the challenges faced by leaders in boosting performance, and strategies to mitigate these issues. The research employs a quantitative approach using survey questionnaires and frequency distribution analysis to gather and interpret data. Key findings highlight the importance of communication, employee morale, and clear goal setting in fostering a productive work environment. The report also addresses challenges such as retaining talent, managing workplace culture, and maintaining employee motivation. Ultimately, the study emphasizes the critical role of effective leadership in driving employee success and organizational growth within the IT industry, providing recommendations for Waracle to improve its leadership practices and enhance overall performance. Desklib provides access to this and many more solved assignments for students.

To identify the influence of
leadership on increasing the
productivity and performance of
employees within IT sector

Abstract
The present study will outline the impact of leadership on boosting the performance and
efficiency of employees within the chosen company. As there are various ways which are used
by the various ways which are used by the leaders in order to elevate the level of performance in
the business. The study explores the challenges related to leadership which are faced by the
chosen company while increasing employee performance and productivity.

Table of Contents
Abstract............................................................................................................................................2
Introduction......................................................................................................................................4
Literature Review.............................................................................................................................8
Research Methodology..................................................................................................................14
Data analysis..................................................................................................................................19
Frequency data analysis........................................................................................................19
Interpretations:......................................................................................................................21
Conclusion and Recommendation.................................................................................................30
Reflection.......................................................................................................................................33
References......................................................................................................................................35
Appendix 3: Questionnaire...................................................................................................37

Introduction
The detailed aims and objectives
Aim
"To identify the influence of leadership on increasing the productivity and performance of
employees within IT sector". A study on Waracle
Objectives
 What is the impact of leadership on boosting the performance and efficiency of
employees within Waracle?
• What are the leadership challenges faced by Waracle while increasing employee
performance and productivity?
• What are the ways for mitigating leadership issues faced by Waracle while improving
performance and productivity of employees?
Identification of the business problem
Since effective management and influence over others is known as the key to keeping people in
the organisation. One of the complex procedures involved in inspiring employees in the proper
path is leadership. It is one of the managerial roles with the highest exposure and the ability to
handle a large number of employees. It can be challenging for the company to take on the
reasonability of the employees and their tasks.
What the report intends to achieve
The purpose of choosing this research topic is to learn more about how leaders may improve the
performance and productivity of their workforce (Darawong, 2020). The research enables
businesses to increase employee productivity and improve task performance. The researcher's
personal and professional goals are what drive them to do this research in the first place. The
researcher's individual goal is to learn as much as possible about the leadership. In contrast, a
researcher's professional goal is to use what they learn in their line of work to their advantage.
The organisation needs to understand how leadership affects employee performance and
productivity, which is why the following research is crucial. The research is crucial to
determining the difficulties a leader encountered in raising employee performance and
productivity so they could carry out their duties more effectively. This research is crucial for the
researcher to learn a variety of techniques that aid in conducting future research successfully.

The conceptual/theoretical framework to be used
The general methodology to be used in the investigation
The methodology is explained below-
Research philosophy- Positivism and interpretivism research philosophies are the two
categories that comprise this category. The positivism research philosophy was chosen by the
researcher because it enables them to relate observational data to scientific interpretation.
Additionally, this research methodology aids in acquiring and analysing the numerical data
relevant to the research issue (Hoang, Ho and Nguyen, 2022).
Research choice- Qualitative and quantitative research choices are the two basic categories of
research choices. The researcher chooses the quantitative option since it enables them to get
numerical data for the study. This methodological decision contributes to the overall research's
increased accuracy and dependability.
Research strategy- There are a variety of research methods research strategy types, including
interview, survey, observation, and many others. The research chooses the survey research
approach because it is economical and enables the researcher to carry out the research efficiently
and affordably. This research methodology enables the collection of numerical data from a broad
population.
Research instrument- In research method, there are many different kinds of research
instruments, including tests, questionnaires, and checklists. The questionnaire instrument was
chosen by the researcher because it is quick and efficient in gathering information from a big

group. This tool is also economically advantageous because it makes it simple and inexpensive
for researchers to collect data.
Data Collection- There are two different types of data collection techniques in research
methodology that aid in gathering data for the study: primary and secondary. To gather precise,
trustworthy, trending, and current data about the research issue, the study chooses both data
gathering techniques. The researcher might get data from the respondents through primary
methods. The secondary data method enables researchers to gather information from a variety of
sources, including books, academic publications, and more.
Data Analysis- In research methodology, there are many different types of data analysis
techniques, including thematic, frequency distribution, and many others. The reason the
researcher chooses frequency distribution is because it makes it easier to calculate and measure
the numerical data relevant to the research issue.
Sampling- In research technique, there are two types of sampling that is probability and non-
probability. The researcher chooses probability sampling because it enables them to choose
research participants at random. This sampling technique gives everyone an equal opportunity to
participate in the study.
Ethical consideration- The ethical guidelines that must be followed when doing research are
presented. The ethical guidelines that this study abides with are voluntariness, informed consent,
anonymity, results communication, the possibility of damage, and confidentiality.
Background history
The chosen company for the present study is Waracle, and the chosen business area is IT. It is a
corporation that creates digital products and mobile applications. The company launched its
operations in the year of 2007. (Purwanto,2019). Waracle is a company that does business in the
UK. The company's headquarters are in New Street House, London. Leadership is a crucial
notion in the modern digital era since it motivates the subordinate to operate effectively and
efficiently (Mufti and et.al.,2020). Leadership is the capacity of a person or group of people to
persuade and guide the company's followers to work in a particular direction. They are the ones
who have clearly defined how the subordinates work in order to understand the corporate vision.
Within the organisation, having strong leadership enables employees to work and produce more
effectively. The corporation has the option of adopting any number of various leadership

philosophies. such as an autocratic leader, a democratic approach, a laissez-faire attitude, and a
transformative approach.

Literature Review
What is the impact of leadership on boosting the performance and efficiency of employees
within Waracle?
As stated by (Rudolph, Murphy and Zacher, 2020), the term leadership plays a major role in the
level of performance of employees. Leadership has the power to impact the level of performance
in the company as the world and work is getting dynamic. That is why proper balance is required
in building the right work culture. In that process communication plays an essential role that will
contribute more to the level of productivity in the team. Due to leadership the chosen company
will be able to cultivate the level of creativity which will tend to elevate the daily progress at the
workplace. It allows the company to delegate the work to the respective people who have proper
knowledge about the work (Maak, Pless and Wohlgezogen, 2021). The work will be divided as
per their skills in order to enhance the level of efficiency in various tasks. The leaders have this
knowledge to communicate properly as communications is the main key to contribute more to
the company. That is why the goals of the company will be clear and focused so that it can be
achievable for the employees. It can also be seen that it is in human nature to expect return on
investment and the efforts. With the help of proper training and leadership support it will be easy
to bring more results in the company. Along with it, the leaders have the power to impact various
aspects such as level of sales, revenue, productivity, customer expectation and many others.
Good leadership tends to enhance the level of performance at the work and there will be clear
distinction among the seniors and the employees (Li and et.al., 2021). As the term employee
morale is the main for the company and its employees it can be seen that when the morale of the
employees is low then it will project the evidence of poor leadership in the company. Another
major impact is linked with the objectives as the goals of the company will become more clear
and achievable. All the companies have long term plans which are must to build a healthy and
positive environment at the workplace. For example, to make the company’s objectives more
clear to all employees for that it is must to keep them posted clearly. Also, to keep discussing
them openly and in a proper manner so that each of the employees understand their task in the
company. It can be noticed that when the workers feel they have a place in the company’s goals
and its future. Then they are more likely to be happier and more productive in all the operations
of the company (Wu and et.al., 2021). That is why clear and honest leadership is known to bring
major changes and bring more success in the business. For that the respective company has

adopted to train employees so that better productivity and performance can be maintained in the
company. They are also provided the option to share their feedback in order to bring further
modifications in the company. In relation to the present market, in today’s competitive business
world it can be said that every leader targets the company’s goals with the aim of fulfilling it.
Furthermore, optimum utilization of human resources is said to be the main aspects that is taken
care of by a good leader to attain desired goals. Additionally, the dynamics of business seems to
change at a greater pace and that is why the expectations of the customers are also getting
increased. The main task of the chosen company is to meet the demands of the clients and sustain
the organization in the market for long is to bring out the best in the employees.
Figure 1:7 Secrets That Can Increase Your Leadership Impact
What are the leadership challenges faced by Waracle while increasing employee performance
and productivity?
According to (Xuetong, 2019), there are various issues which are to be faced by the respective
company in relation to the performance and productivity. As every company wants to retain and
attract all the deserving employees but such employees also expect better opportunities. In
relation to that if the company fails to provide such opportunities then the company will lose its
key talent. Such as it is must to identify the strengths and weakness of the teams in the company
otherwise it can bring adverse impact on the operations of the company. Another issue is related
with the culture of the workplace and the way of communicating with the employees. It is one of

the main stress in most of the companies and as they will not understand the goals clearly that
will affect the entire company Dumas and Beinecke, 2018). That is why the term leadership must
be used to manage various people and tasks. As leadership is one of the challenging job when the
managers will not be able to understand their employees well. Nowadays the company and the
management can’t make employees work by scolding or being rude to them. The company will
be successful only when their employees look up to them and treat them as their role models.
Sometimes it is not easy to lead the team and manage the employees as it comprises of various
aspects that is team-building, team development, and team management of the employees. It can
also be seen that leadership challenge is related to manage the various relationships, politics, and
image at the work environment. Along with it, this comprises of gaining managerial support,
managing to influence other departments, groups, or individuals. Another issue is to keep
employees motivated in order to make sure that they are happy with their job and work. Being a
leader is not an easy task as it is complicated to manage people in the team. As the leaders are to
take care of everyone’s opinions and find a same solution Podsakoff and Podsakoff, 2019). So
that employees do not feel neglected in the company as there are various type people work in a
company with different nature. In that process leadership is known to have the ability to
understand and focus on attaining the vision by ensuring day to day activities as per the plans.
That is why the leadership management is said to be the process of influencing and encouraging
people by maximising their efficiency with the aim of attaining business goals. Continuous
professional development is explained as those learning activities and the professional ones too
in order to keep engaged in enhancing the level of qualities. It associates various strategies which
are linked to the learning new skills that is training by workshops, conferences, E learning
programs, excellent techniques by seniors, practices and idea sharing. All such efforts will be
focused on bringing better results and growth in the company in order to have effective
professional development. Furthermore, the another issues is to manage team disputes as it is
must to keep improving the level of performance and efficiency of the workforce while working.
For instance, in any company when the disputes take place between employees due to
misunderstanding and miscommunication (Solinger, Jansen and Cornelissen, 2020). That is why
it is the duty of the leaders to handle and solve the conflicts between staff in order to create
positive working environment. There are various other issues such as lack of projects, lack of
funds and lack of support from seniors or clients are some of the external challenges faced by the

management and leaders. That is why the subordinates are required to delegate the work as per
the skills pf the employees because it is the duty of the management to delegate responsibilities.
Along with it, if the team members are unable to finish their tasks on time then the leaders will
have to take charge of that (Oc, 2018).
Figure 2: Leadership Challenges
What are the ways for mitigating leadership issues faced by Waracle while improving
performance and productivity of employees?
As per the opinion of (McCauley and Palus, 2021), there are various which are utilised in order
to enhance the level of performance and productivity of employees. Such as it must to motivate
employees to share their opinion and feelings towards the company. Through this the company
will be able to understand the gaps and target of improving it. It is must to encourage the
employees in order to be open to feedback about the company and its management. This will
help them to acknowledge and understand the gaps in the company and the leadership which
may be braking their effectiveness as a leader. Hence, creating a culture of feedback will tend to
facilitate better outcomes for both employees and the company. That is why the company is
required to focus on managing the performance management as it is must to attain the desired
goals of the company. The chosen company has always kept a growth mindset which bring more
growth opportunities in the company. Various plans have been made from time to time so that

goals will be attained and the employees will be clear on their parts. Such plan will be made with
realistic timeline so that team will be able to perform collectively. The leaders must have the
knowledge to handle and deal with the issues and conflicts carefully. For example, if any
employees are bringing some kind of negative attitude into work, he or she isn’t performing the
way they should. Then the leader must need to step in and address them gracefully. If the
conflicts are not taken care of properly then the employees become unhappy which will probably
end up affecting the level of productivity at the business. That is why it is must to listen and
consider both sides of the story before jumping to conclusions in the conflicts. Also, the leaders
must know how to delegate the work in a right manner in order to get the work done. The teams
should be encouraged enough to present their skills and new creativities as it will attract new
chances of opportunities for the company. Furthermore, open communication is appreciated as it
will lead to keep the teams inspired and motivated in the tasks. As it is one of the main factor
which should be considered in the company and also a level of trust and transparency must be
built so that teams will grow towards more success. The company has always respected the
differences and consider different perspectives with opinions. In relation to that the leaders must
identify the important strengths and capabilities among the different team members. So that
better suggestions, diverse views and perspectives can be created for the purpose of better
innovation and success in the company. It is also necessary to stay positive in different situations
in the company. That is why being positive about various situations will lead to reassure the team
while keeping them motivated by pushing through. Generally, it can be seen that people are also
naturally attracted to positive attitudes as compared to negative ones. By improving the
communication skills, the employees will feel comfortable in the company among other
workforce. As it is the main step to listen to employees when they have some issues, complaints,
opinions or ideas that will go far in the future. In the leadership the leaders must know their
negatives and weakness so that it will be improved further. Likewise, the professional world is
changing and evolving constantly and due to which it is must to keep pushing the management
and the employees to improve and learn more about the industry. The company must be open to
everyone’s ways of thinking as someone may have a better way of doing things than anybody
does.