Leadership and Management Skills in Organizational Growth

This report delves into the critical aspects of leadership and management skills, emphasizing their impact on organizational success and business growth. It explores various leadership styles, such as democratic and transformational leadership, and analyzes their application in real-world scenarios, using Tesco as a case study. The report examines key performance metrics, including the corporate steering wheel approach, and highlights the importance of employee motivation, training, and a healthy working environment. It discusses how effective leadership fosters employee development, reduces conflicts, and ultimately contributes to increased productivity and profitability. The report also provides insights into how leadership and management influence organizational performance, emphasizing the significance of clear vision, strategic planning, and the proper utilization of resources. This comprehensive analysis offers valuable perspectives on the role of leaders and managers in driving business success and achieving organizational goals.

Developing
Leadership and
Management Skills.

Executive summary
This report involves development of leadership and management skills in the organization so
that goals of the business can be achieved effectively in the business. It involves various theories and
style of leadership which is used by the leaders to guide and train the employees effectively in the
organization there various management skills which is applied for the smooth functioning of the
business in the marketplace. Various impact of leadership and management has also been analyzed in
the business so that growth chances of the business can be evaluated

Table of Contents
Executive summary.....................................................................................................................................2
Introduction.................................................................................................................................................4
Main body...................................................................................................................................................4
Analysis and comparison of leadership and management........................................................................4
Key performance metrics of organizational.............................................................................................5
Organizational leadership and management performance........................................................................5
Conclusion...................................................................................................................................................6
References...................................................................................................................................................8
Books and journals..................................................................................................................................8
Appendix.....................................................................................................................................................8

Introduction
Leadership is basically a quality of the individual to guide and motivate the group of people so
that their goals can be achieved successfully. Leaders are known as the backbone of the business because
they helps in improving the performance of the business by enhancing the performance of the employees.
Management skills helps in maintaining a proper working environment in the business by managing the
resources of the business. It involves teamwork, leadership, strategic thinking, decision making ,time
management etc. in the organization individual should have these skills so that growth of the business can
take place. Leader of the business should have these skills so that so that proper guidance can be provided
to the team members in the business. Leaders should involve their team members in the decision making
so that skills and confidence of the team members can be developed easily which will helps in providing
best quality of services to the customers in the organization. leaders helps in accomplishing the strategies
of the business by training the employees so that positive outcome can take place in the organization.
Tesco is an top supermarket company in UK . it was in 1919 by jack Cohen its headquarters in Welwyn
garden city UK. Its demand is more in the market as compared to other organization in the market
because of the quality of goods it provides to the customers in the markets. Tesco apply proper
management in the organization so that demand of the customers can be fulfilled properly in the market.
Tesco provide the services as per the demand of the customers due it total revenue and demand is more as
compared to other organization in the marketplace. Tesco guides its employees as per the need and
requirement of the customers so that better services can be provided to them. In this report it will
analyzed that how leadership and different skills of management helps in the growth of the business in the
marketplace (Zaar, 2020).
Main body
Analysis and comparison of leadership and management
In the organization leaders helps in motivating the employees towards the achievement of the
goals by enhancing their performance in the organization whereas management helps in ensuring the day
to day activities of the business which are performed so that targets of the business can be achieved in the
short period of time. In Tesco democratic style of leadership is applied to develop the skills of the
employees in the organization democratic leadership is basically known as participative leadership. In this
leadership style opportunities is given to the employees to participate in the decision making process of
the business which helps in enhancing the skills and performance of the employees in the organization
involving the employees in the decision making process helps in motivating the employees in the business
which further reflect in their performance. Leaders in Tesco guides their employees as per the need and
requirement of the customers so that best quality of services can be provided to the customers.
Management of the business plans the strategies which has to be followed by the organisation. Leaders
also has to analyze the strategies of the business so that better functioning can take place in the
organization the main role of leader is to implement the strategies given by the management by guiding
and training the employees of the organization. transformational leadership is also used by the leaders of
tesco it helps the leaders in achieving the goals by providing vision and mission to the leaders so that their
growth chances can also take place in the market. terry leah is considered as the visionary leader of tesco
because he has changed the entire structure of the company. By providing the best quality of goods and
services to the customers he trained its employees in a way so that they don’t have to depend on other for
resolving their queries in the business. The main motive of the organization is to increase it market across
the geographical boundaries. As demand of the business is high so it is easy for the organization to
increase it market share by gaining the trust of the customers. Management guides there leaders so that
they can create healthy working environment in the organization because growth of the business is

dependent on the training and environment which leaders provides to its employees. If leaders will not
provide healthy working environment to its employees then it can affect the performance of the
employees which can affect the goodwill of the business in the economy. Leaders and management
should maintain a proper working environment foe the employees so that chances of conflicts can be
resolved in the business and growth of the business can increased in the market. leaders should
development various skills in the employees so that career development of the employees can also takes
place in the business. leaders and management of the tesco appraise their employees for the hard work
which they do for the growth of the business which helps in motivating the employees towards the
assigned task it also encourages the other employees towards the work which is provided to them. Tesco
has also launched an academy for grooming its employees so that they can treat the customers effectively
in the business by satisfying the needs and requirement. Tesco always tries to resolve the queries of the
employees by taking feedback from so that employees cannot face any issue in the organization which
will further help in retaining the employees in the organization. as tesco follows democratic style of
leadership in the organization they take suggestion from lower to top level of the management so that
better decision can take place after getting the opinion of members of the organization because different
members provide different ideas due to which effective decision making takes place in the business which
helps in achieving the goals of the business effectively and also helps in providing competitive advantage
to the business in the market so that demand of the business can be increased and more profit can be
earned in the organization (Turner, 2019).
Key performance metrics of organizational
KPI helps in analyzing the performance of the business whether the organization is performing
well or not. It helps in business in metting its assigned target by enhancing the performance of the
business. it provides the areas to the business where improvement is needed so that accordingly business
can plan its activities and increase the profit of the business because the main aim of every business is to
increase the profit of the business. tesco has used corporate steering wheel approach to as a kPI indicators
it helps in providing the top strategic priorities to the business so that performance of the business can be
evaluated. It involves five perspective which are financial perspective, customer perspective, community
perspective, operation perspective, people perspective on the basis of which performance of the business
can evaluated as per the research it has been analyzed that profit of the tesco was more as compared to
other organization in the market because it provides the best services to the customers as per their need
and requirement due to which demand of the business also increased tesco involves the advanace
technologies in the business to innovate its services so that more people can attracted towards the
organization. tesco makes changes in the business as per the taste of the customers due to which
customers doesn’t get bored with the services of the business. tesco has earned a profit of £2bn in the
history of four years which is a huge achievement for the business. this achievement is basically due to
the hard work of the employees and managers who are working in the organization to achieve the goals of
the business. tesco is continuously in progress from the past years. Leaders and managers of the business
plan the day to day activities of the business so that best outcome can take place proper training program
is provided to the employees so that efficiency of employees can be increased and better services can be
provided to that so that demand and profit of the business can be increased. Without the help of managers
and leaders company cannot achieve its growth because performance of the business is dependent on the
guidance which is given to the employees which further reflect in their performance (Leitch, 2017).
Organizational leadership and management performance.
Organization leadership is basically an management approach because the style of leadership
managers apply will provide the direct impact on the performance of the business. leaders helps in

setting targets for the business which they have to achieve in the particular time period and accordingly
they guide their employees in the business so that best outcome can take place. Organizational
leadership plays an important role in the accomplishing the goals of the business by proper utilization of
resources. Management helps in controlling the group of people by monitoring their performance
whereas leaders helps in motivating the employees who are involves in the success of the business . if
leaders will not guide the employees properly then it will directly impact the performance of the
management because it is responsibility of the management to improve the performance of the
business so that goals of the business can be achieved successfully in the business. so to increase the
performance of the management it is very important to improve the services of the employees which
will be done by the leaders in tesco equal opportunities is provided to the tea member s which helps in
developing their skills in the organization due to which productivity of the business also gets enhanced
in the market. tesco has various department in the business to manage the activities of the business due
to which its profit is high as compared to other organization in the market. various department perform
various activities which helps in developing the goodwill of the business leaders of the tesco uses
transformation leadership so that their vision can get clear and targets can be achieved easily. Tesco
develop the leadership quality in the individual who are working in the organization from the top level
to the bottom level so that smooth functioning can take place in the business. leadership quality in the
individual helps in developing the skills of the employees which further reflect in their performance.
Leadership is all about motivating and influencing the people towards the goals which is been assigned.
Leaders of tesco always appraise and motivates its employees due to which company is growing from
the past years and will continue to grow in the coming years (Pena, 2020). There are various skills of the
leaders which are used by the leaders like management skills, motivating skils, conflict management etc
which helps in enhancing the overall performance of the business in the market. proper management in
the organization helps in reducing the workload of the employees which helps in increasing their
efficiency towards the assigned it is responisibility of the leaders to reduce the workload of the
employees so that there performance cannot get affected because if the employees will perform their
work under pressure then it can affect the overall productivity of the business due to which company
can face loss. Tesco hires the well skilled employees in the organization so that they can understand the
requirement of the customers and accordingly provide the services to the customers tesco is the top
retailer company in Uk due to which high standard customers visit the organization to provides the best
services to them company requires well skilled employees in the business so that after providing them
training they can give their best in the given task. Leaders have the knowledge to understand the
requirement of the business due to which it provide the training to the employees. Organizational
leadership helps in planning the strategies of the business by the analyzing the activities of the business
so that growth chances of the business can be increased and more profit can be earned in the business.
if the resources of the business will not be used properly then it can affect the overall functioning of the
business in the market which can affect the goodwill of the business in the organization various
resources are required funds, availability of the product etc which can increase the productivity of the
organization if the organization will not manage its funds in the business then organization cannot
innovate its services in the business. leaders also helps in managing the resources of the business so that
chances of loss can be avoided and more profit can be earned in the business by providing the best
quality of services to the customers.
Conclusion
In this report it has been analyzed that leadership and management helps in increasing the
profit of the business by guiding and motivating the employees in the organization. they helps in
developing the healthy working environment in the organization so that efficiency of the employees can

get developed and productivity of the business can also increase there are various style of leadership
one of which is democratic style of leadership which is used by the leaders of the business so that
employees can also get involved in each and every activities of the business. so that goals of the
business can be achieved effectively in the business. if organization will not involve its employees in the
decision making process then it affect the growth chances of the employees in the organization due to
which employees will force to change the organization which can provide negative impact on the
business. there are various strategies which is planned by the management of the business on the basis
of which leaders has to perform their functions. Managers of the business keep an eye on the activities
which are taking placing the business whether leaders are providing better training to the employees
and where the performance of the business is as per the set standard or not. If the performance of the
business is not as per the set standard then effective decision has to be taken by the management so
that performance of the business can be improved and productivity can be increased because tesco is
one of the best supermarket company of UK which provides the product as per the requirement of the
customers. If the organization will not provide healthy working environment to the employees then it
can affect the overall functioning of the business in the marketplace.

References
Books and journals
Zaar, S., Van Den Bossche, P. and Gijselaers, W., 2020. How business students think about leadership: a
qualitative study on leader identity and meaning-making. Academy of Management Learning &
Education, 19(2), pp.168-191.
Turner, P., 2019. The Role of Leaders: The Importance of Leadership. In Leadership in Healthcare (pp. 45-
74). Palgrave Macmillan, Cham.
Leitch, C.M. and Volery, T., 2017. Entrepreneurial leadership: Insights and directions. International Small
Business Journal, 35(2), pp.147-156.
Yarborough, J.P., 2018. The role of coaching in leadership development. New directions for student
leadership, 2018(158), pp.49-61.
Gerard, L., McMillan, J. and D’Annunzio-Green, N., 2017. Conceptualising sustainable
leadership. Industrial and Commercial Training.
Cleary-Hardy, B., 2021. Servant Leadership and Project Management Success Dimensions (Doctoral
dissertation, Capella University).
Pena, S.S., 2020. Counseling as Leadership: The Correlation of Counseling and Leadership Skills (Doctoral
dissertation, The Chicago School of Professional Psychology).
Clegorne, N.A., Simmons, D.R. and McCall, C., 2021. Leadership Competencies for Post-Secondary
Engineering Experiences: A Delphi Study of Industry Perspectives. Journal of Leadership Education, 20(1).
Pansegrouw, G., 2017. The management versus leadership fallacy. HR Future, 2017(5), pp.28-31.
Moldoveanu, M. and Narayandas, D., 2019. The future of leadership development. Harvard Business
Review, 97(2), pp.40-48.
Scott, K.S., 2017. An integrative framework for problem-based learning and action learning: Promoting
evidence-based design and evaluation in leadership development. Human Resource Development
Review, 16(1), pp.3-34.
Boonkaewwan, A., Punthmatharith, B. and Wiroonpanich, W., 2019. Effects of the Leader Training
Program on Communication, Decision Making, and Leadership Skills Among Adolescents with
HIV/AIDS. Songklanagarind Journal of Nursing, 39(1), pp.1-12.
Appendix
As per the research its is observed that tesco will apply the low price strategies on some of the
goods to increase the demand of the business around the world. The overall profit of the Tesco has
come 2.2 billion in 2019/2020 which is bid achievement for the business. tesco is planning to increase its
markets share across the geographical boundaries so that more profit can be earned can people can get
ware about the services of the business.