Leadership, Teamwork & Performance Assessment in Organizations

This report provides a comprehensive overview of working with and leading people within an organization, focusing on key aspects such as employee selection, leadership styles, teamwork dynamics, and performance assessment. It begins by detailing the documentation required for selecting a new employee, including job descriptions, person specifications, advertisements, shortlisting matrices, and interview questions, while also considering the impact of legal, ethical, and regulatory factors on the hiring process. The role of the HR manager in the selection process is emphasized, highlighting the importance of application forms, CVs, references, and interviews. Furthermore, the report explores different leadership skills and compares leadership styles in various organizational situations, differentiating between leadership and management. It also assesses the benefits of teamwork, demonstrates methods for resolving team conflicts using relevant theories, and reviews strategies for improving team effectiveness. Finally, the report explains the factors involved in planning, monitoring, and assessing employee work performance, detailing how to plan and deliver assessments of employee development needs and evaluating the success of the assessment process in supporting these needs. Desklib provides access to this and many similar solved assignments for students.

Running head: Working with and leading people
Working with and leading people
Name
Institutions name

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Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................4
1.1 Documentation to select a new employee for the organization.............................................4
1.2 Impact of legal, ethical and regulatory considerations..........................................................5
1.3 Role of HR manager in the selection process........................................................................7
Task 2: Styles and impact of leadership........................................................................................10
2.1 Skills of Leadership.............................................................................................................10
2.2 Difference between leadership and management.................................................................11
2.3 Comparing the leadership style in different situations of the organization.........................13
Task 3.............................................................................................................................................15
3.1 As a manager how would you assess the benefits of teamwork in your organization?.......15
3.2 According to some academic studies, managers spend an average of 25% of their time
managing conflict in teams. Demonstrate how you would resolve conflicts in the team in your
organization? Use theories relating to teamwork to strengthen your analysis...........................16
3.3 Review a possible strategy to improve the effectiveness of the team in your organization.
....................................................................................................................................................17
Task 4.............................................................................................................................................18
4.1 Explain the factors involved in planning the monitoring and assessment of work
performance of the employees in your organization..................................................................18

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4.2 How would you plan and deliver the assessment of the development needs of your
employees?.................................................................................................................................18
4.3 Evaluate the success of the assessment process used in your organization to support the
development needs of employees..............................................................................................19
References......................................................................................................................................20

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Introduction
The specialists of a particular association need aid the the vast majority basic assets of the
association. Dependent upon the meets expectations of the agents the cooperation might uncover
accomplishment. Thus those master of the Acquaintanceship must find them On a dynamic
position same time selecting. The undertaking will be around the different selection get ready
that the organization of the association must take after with a particular limit objective should
decide the best could be allowed qualified specialists for the desired presents. There is an
association named the united package Service, and the association will hold an enlistment
technique in the companionship. This may be those worlds’s most amazing pack movement
association. This association may be also recognized with those store system organization game
plans. Those head office of the association will be in the city about sandy spring, Georgia,
Furthermore united states. UPS conveys more than 15 million packs When a day should virtually
8 million people in more than 200 countries every one around those globe. Those segments and
the issues that need aid included in the transform would provided for in the underneath fragment.
Task 1
1.1 Documentation to select a new employee for the organization
The selection technique may be the system Eventually Tom's perusing which the association
picks those qualified contender for the desired presents in the association. The united package
administration need particular documentation method should pick the new delegates for those
cooperation.

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Job Description- Required qualified and skilful plausibility for the Area Sales Manager post. The
major work of this post is to supervise each one of the business activities of a particular zone. It
infers that the commitment of the Area Sales Manager is limited in a locale where the
arrangements will be done.
Person Specification- As indicated by my point of view the qualified contenders must have a four
year school training in organization course from an apparent school and should have extraordinary
correspondence capacity and PC managing. The contender ought to in like manner have a two
years' inclusion in the field of work. I most definitely feel that the candidates must have a beyond
any doubt and an inspiring aura in order to manage different sorts of conditions in the business
feature
Advert- The United Parcel Service requires qualified agents to join the association. The opening
are available in the association for the organization understudies. Come and join The United Parcel
Service and enhance your employment by giving the best servitude
Shortlisting
Matrix- The hopefuls with honest to goodness capability will be picked through the meeting
frames. The strategies are, made test, GD and individual meeting and the candidates passing every
one of the rounds will get the course of action letter from the association
Invitation to interview: There are ten opening in The United Parcel Service for the post of Shop
Assistance. Fascinated candidates may mail there CVs in the associations email id that is given
underneath. The hopefuls with a four year school instruction in the organization consider and
having two years of experience can finish the meeting. The place of the meeting will be proclaimed
by phone calls.
All the best.

Working with and leading people 6
Regards,
HR of The United Parcel Service
Interview questions: The request will know the assurance and the data of a particular contender.
The talking power and the ability to manage the weight will be checked with the help of the
request questions. I most definitely feel that the qualified candidates must face an extraordinary
meeting round to make them capable. It is truly the post is too much significant from the
association's point of view so I think it is essential to test the capability of the candidates in the
most ideal way.
1.2 Impact of legal, ethical and regulatory considerations
The business is the most vital process for any organizations that are enlisting new representatives
for various posts. It is to state that the representatives with the best possible qualification must be
chosen for the organization(Gitman, 2009).
Impact of Employment legislation and laws:
There are many impacts of the sanctioning and laws of business. The impacts can be
gathered in three stages to depict the honest to goodness circumstances of impacts.
 Direct influence where the lead of the affiliation and moreover the agents changes
by virtue of the true blue necessities of the affiliation. It is so in light of the way
that the agents and the organization division must function according to the

Working with and leading people 7
necessities of the association with a particular ultimate objective to finish the
progressive targets.
 Indirect impacts where the laws encourage the delegates to make another practice.
 Affinity impacts where there is no particular associations among law and practice
yet these two facts are moving in the parallel course.
General employment law: This law truly underwrites the gages for additional time pay and the
wages that impact most open and private work. It requires the organizations to pay the
delegates in the most ideal way and the additional minutes pay must be one-and-one-half-
times of the standard pay.
Diverse sorts of acts: There are unmistakable sorts of act in the selection strategy depending on
the sex, the physical condition, fanaticism and isolation of the contenders. The association may
require unmistakable sorts of agents for various posts. The hopefuls thus ought to be collected
depending upon the condition of their prosperity, limit, demeanor and choices. That is the
place the association will have the ability to enlist come full circle contender for the posts of the
association.
Moral contemplations in enlistment: The ethical thought in the enlistment system is the most
essential variable above them all. In this strategy the contenders are had a go at depending on
their diverse qualities. In this circumstance various good thought can be resolved and they are
according to the accompanying,

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 The contenders must be picked by the profile of the business remembering the true
objective to keep the future inefficiency.
 The promotions of the work must be set in the perfect place with a particular true
objective to get progressively feedback from the interested contenders.
 The position or the post of the occupation must be lit up in the best way so that the
candidates arrive consider the position and after that they can approach.
 The candidates must be investigated in perspective of their advantages. The affiliation
needs real qualified plausibility for the pined for business. Through this methodology
the organization of the association will have the ability to choose the perfect laborers
for the perfect jobs.This law truly underwrites the gages for additional time pay and the
wages that impact most open and private work. It requires the organizations to pay the
delegates in the most ideal way and the additional minutes pay must be one-and-one-
half-times of the standard pay.
1.3 Role of HR manager in the selection process
The piece of the HR chief in the decision technique is clear shape the definitive point see. Bu the
part is too much extreme as the HR is the individual who will settle on the decision of picking
the right illustrative for the right kind of job(Active Healthy Kids Canada's Position on Active
Video Games for Children and Youth, 2013). Dependent upon the decision of the HR the
association may show signs of improvement position or in a hazardous condition (Ring, 2014).
The contenders are in like manner impelled by the HR while giving the meeting

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My part in the selection process: I am one of the dynamic people in the decision methodology
and being on e of the vital bit of the enlistment technique I have to encounter the criteria every
now and then remembering the ultimate objective to pick the qualified contender for the
affiliation. I have picked the rivals in perspective of three essential things,
1. Application outline: The system and the entertaining slant of the candidates will be known
consequent to seeing the way by which the contenders have finished off the shape. It puts a
considerable positive impression upon the mind of the selector if the casing is finished off in the
most ideal way. As demonstrated by me it says as to the general photos of the hopefuls.
2. CV's, References: Secondly the contenders are made a demand to drop their CVs and in the
wake of encountering the inconspicuous components the impression and the academic way of the
hopefuls are known. I most definitely will keep running on account of this strategy keeping the
ultimate objective to pick a particular candidate in the affiliation. What's more the references of
the present illustrative of the association accept a key part with a particular ultimate objective to
pick contender. I can express that the contender with a reference is always one phase forward
rather than interchange laborers.
3. Interviews: Last however not the base; the meeting system expect a central part in the decision
technique. I without a doubt agree with the truth this is the most surely understood technique to
pick the qualified delegate in an affiliation. Every single detail of the hopefuls is referred to
through the meeting technique in a manner of speaking.
In this field of assurance process the brilliance effect is more than convincing. The effect truly
prompts about the affinity to use the overall evaluation in order to make judgment about specific
character. The individual way of the all inclusive community that has not been met yet, are

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known through the brilliance affect. The quality and the limit of the candidates can be known
through this effect. This effect genuinely helps amid the time spent meeting and remembering
that picking the contender for the different posts of the association.vInterview questions
 Say something about yourself.
 Say something about your previous experience in the field of work.
 Why did you leave the previous company?
 Why do you want to join this company?
 Why should we hire you?
 What was previous salary?
 What is your expected salary from our company?
These are the possible questions that can be asked while taking the interview. The candidates
must make them prepared in order to have a perfect interview run.
Task 2: Styles and impact of leadership
2.1 Skills of Leadership

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There are various aptitudes of a particular pioneer in the affiliation (Peshawaria, 2011). It is to be
said that the pioneers are the ones that can help the various leveled delegates to finish the targets.
What's more, there are various capacities of the pioneers that must be taken under the matters of
concern. The aptitudes are according to the accompanying,
Motivational Skill: This is the most crucial bent of the pioneer, and the pioneer can animate the
specialists of the relationship in the most ideal way (Coumbe-Lilley and Weidner, 2015). This
helps the delegates to achieve the given target. Additionally, the agents require motivation when
they are making a particular appearing with respect to. The specialists with proper course of the
pioneers end up to be in the perfect situation. The specialist satisfaction level is thusly extended.
Driving point of confinement: This is the most profitable aptitudes of the pioneers that help the
affiliation and its laborer in the most ideal way. The agents who are doing their work in the
working field require the course of some experience people. The pioneers are the individual who
can give each one of the support to the agents by setting the perfect instance of work for the
laborers.
Clarifying the bothers of the representatives:The agents much of the time go up against issues
while working in the affiliation. The issues are generally disclosed by the delegates to keep up
the perfect work handle in the definitive condition.
Induces the Outcomes: The outcomes from a particular occupation or work is on a very basic
level dictated by the pioneers of the affiliation. It is to be said that the pioneers expect a central
part in the jobs of the affiliation and the result reflects it.
2.2 Difference between leadership and management

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There are much difference between the pioneers and the chiefs of the affiliation. It is to be said
that they have a place with the unmistakable level of the affiliation. The qualification among the
pioneers and the managers are according to the accompanying,
• The executives have specialists, and the pioneers have supporters, it infers that the head
of the affiliation have their agents to do assignments for the affiliation. It is to be said that the
executives require the work to be done at any cost. They would incline toward not to hear any
reasons from the laborers. I the other hand the pioneers have supporters, it suggests that the
pioneers show the method for work to the agents.
• Managers react to change while the pioneers make the alteration in the affiliation. It
suggests that the chiefs will complete the given work without aggravating the situation of the
affiliation. As demonstrated by the boss, if any movements are required in the affiliation then the
movements must be made do without any offspring of reasons. The delegates end up in
particularly unusual conditions.
• The managers give the making a beeline for the agents, yet the pioneers make their
gathering. It is to be said that the executives give an extensive variety of heading theoretically,
however the delegates need to pick the course of work without any other person's info. It
generally happens when the delegates are under the perception of the head of the affiliation.