Working and Leading People: Selection, Recruitment, and Leadership

This report provides a comprehensive overview of working with and leading people, covering various aspects of human resource management and leadership. It begins by detailing the documentation required for the selection and recruitment process, including resumes, job descriptions, and job specifications, while also addressing legal, regulatory, and ethical considerations. The report then delves into the skills and attributes of an effective manager, exploring contingency and behavioral approaches. It differentiates between managerial skills and leadership styles, providing insights into various leadership theories, such as situational theory. The report further examines the benefits of teamwork, conflict resolution strategies, and methods to enhance team effectiveness. Overall, the report offers a practical guide to the core principles of leadership and management, offering insights into the recruitment, management, and leading of teams.

Working With
and Leading
People
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................5
1.1 Documentation required for selection and recruitment process............................................5
1.2 Legal, regulatory and ethical considerations on recruitment.................................................5
1.3 Evaluation process being the HR...........................................................................................6
TASK 2............................................................................................................................................7
2.1 Skills and attributes of manager............................................................................................7
2.2 Managerial skills and leadership styles.................................................................................8
2.3 Theories of leadership and motivation..................................................................................9
TASK 3..........................................................................................................................................10
3.1 Benefits of team work..........................................................................................................10
3.2 How to resolve conflicts......................................................................................................11
3.3 Strategies to increase the effectiveness of the team.............................................................11
TASK 4..........................................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
Books and journals....................................................................................................................14
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INTRODUCTION
The entire report is based upon the leadership and planning in the organisation it will explain
about what kind of documentations are required while doing the selection and recruitment of the
employees. Also it will help in identifying what are the various impacts of legal, ethical
considerations on the recruitment and selection process. The entire report will explain about the
management and planning system for various practices like planning, recruiting, selection etc.
the report will detail about the assessment process , importance of the team work and how
through these ways motivation of the employees is been raised. It will provide night about each
task which is done in apposite to the selection and recruitment process.
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TASK 1
1.1 Documentation required for selection and recruitment process
There are various documentations which is required for the selection and the recruitment process
some of them are mentioned below.
1. Resume – Resume is the first and the foremost document which is required for any
selection and recruitment process as a good resume is consists of the person skills, his apt
experiences, his achievements and also his level of education. The resume must be
updated from time to time so that the interviewer may know about your qualifications and
could judge on the same bases and knowledge. It becomes easy for the interviewer to
know where your interests lies and how much you are capable for the work they re
looking forward for.
2. Job description- The second important documentation which is required is the job
description might include the person may report to whom and what would be his salary
structure and they are usually narrative but some might comprises of the simple list of
competencies. It also describes about which tasks are very necessary to perform for being
on that position, what will be his working hours , what will be the criteria of performing
the job which has been assigned to him. It tells about every detail which is relevant to his
job so that the person may be clear about his job and the position.
3. Job specification - A job specifications describes about the knowledge, kills and abilities
which are required to perform the particular job. It explains about the past experience of
the person, what managerial skills he or she pursues. It also includes about his
qualification, education. And accordingly on the same based he is judged for the job. Is
he capable of doing the particular job, his competencies and everything comes under the
category of job specification.
1.2 Legal, regulatory and ethical considerations on recruitment
These are some of the basic requirements to not to go beyond the organisation’s ethics or let
any such illegal practices may happen during or after the course of recruitment so to avoid
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these the interviewer must ask certain questions to the applicants such as in case if this job
requires overtime and irregular schedule sometimes so will you be able to cope up in that
case?, also the despotic thing which should be asked or cleared in the beginning that is must
ask the applicant that does he have any medical issue or disease he might suffering from so
that the organisation might get aware of all such facts and make the decisions on the bases of
that. Whereas recruiting the right person is the key to the success of many organisation who
consider legal, regulatory and ethics into their organisation. These organisations focus upon
that the processes and procedures they are adopting are legal to attain the desired success into
the organisation. So recruiting the effective and efficient employees for the job is the major
task of the manager today. If the organisation and the people working the organisation may
not take the work seriously they might suffer the huge failure. It does not matter whether the
organisation is recently started or it is working since many years the major focus of every
organisation must be on hiring the right people for the right job. Studies say that effective HR
department is the key success of every organisation as if the HR department does the best
selection the entire organisation will lead to growth and success.
1.3 Evaluation process being the HR
Recruitment and selection is the Human resource function of identifying, selecting and
screening the applicants for the job. Selecting the best and most appropriate person is quite
difficult especially in the case of small business it is critical to judge and select. The entire
success of the organisation is best on the right selection of the applicants for the organisation
because this process makes many differences for the company this might result into success
or failure of the company. There are many things which being a HR manager one must
consider.
Job description - First of all being the HR of my company my entire focus would be upon
the job description as according to me this is one of the important steps in the entire
evaluation process. While making the selection I would clear each and everything with the
applicant so that he might carry any myth regarding the job or that position. He must be
clearly explained about his job and the reason why am i hiring him. It is very obvious to
know and identify the employee before making the final decision. Also I will explain him
about what profession, qualification, education, or experiences am looking forward for that
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job. I will discuss with his regarding the salary structure he would be paid and the
organisational budget so that he may also have the clear picture of our company.
Recruitment – The second step I would look forward will be regarding placing
advertisements for the job or position vacancy is been announced. There are various for
hiring the applicants for our organisation. Also the successful applicant could be found
through the word of mouth. I can also look ahead to post the advertisements on the online
sites, job search sites, such as monster.com, traditional publications etc. I could also utilize
the services through agencies who maintain the pool of qualified persons.
Screening and selection – And the last step would be beginning to pour the qualified
persons and screen them first and to weed out those who are lacking behind in qualification,
knowledge or any other such skills. And then chose the best candidates out of the rest.
TASK 2
2.1 Skills and attributes of manager
 Contingency approach – For being an effective manger one should adopt this
approach which states that every technique and method might fail sometimes but the
contingency approach gives the freedom to work according to the prevailing situation
so accordingly if the manager could would according to the present scenario than he
will never experience failure.
 Behaviour approach – To be an effective manager he need not to only develop his
knowledge and career but also need to focus upon his behaviour and may study upon
the past leaders who have been the role model so that a manger could learn how to
react on when various situations. As the behaviour of the manager somehow is
reflected upon the sun ordinates and on the employees. Where the effective manager
is the one who posse positive behaviour and inspires others with the same. He is the
one who becomes an inspiration for the rest of the people.
 Trait approach – This approach says that leaders must keep searching for the
knowledge, competencies, skills, self efficacy and openness to experience so that they
may adopt all the qualities and understanding for the same. This will help them to
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become the effective managers and also it will motivate their employees into the
organisation.
 Effective manager must become the role model for their subordinates. They must play
the vital role in the overall effectiveness of the organisation. Manager must be able to
motivate both themselves and employees without proper motivation, expectations
would be much lower. Also manager must not be afraid to try new things or
procedures both managers and employees may find new ways to keep from going
stale and not losing interest in a job and must find effective pattern for the certain
task.
2.2 Managerial skills and leadership styles
 Usually the managerial skills are more professional whereas the leadership skills is often
more associated with adopting the position.
 The role of the leadership is to motivate an influence the others by contributing towards
the success of the organisation with the help of the members. Whereas managerial skills
have major role upon directing and controlling a group or a person for the purpose of
accomplishing the organisational goal.
 The leadership style required a lot of courage to take he risk and stand alone and mostly
be the initiator as the one who are leaders they know how to sustain in the worst level of
comfort and teach the same to others to pursue the quality of the leader whereas
managerial skills tend to be very rational, under control problem solvers. The managers
pursue towards intelligence and analysing the things more closely.
 The leadership skills are always people oriented whereas the managerial skills are task
oriented their entire focus is upon the doing the task successfully and attaining the desired
goal of the organisation.
 The leadership skills major aim is to lead the people and prepare them for the coming
future and bear the risks whereas managerial skills look upon managing the work
properly and smoothly.
 The leadership outcomes are achievements whereas the managerial skills outcomes are
results.
 The leadership skills are enhanced just to look upon the problems to discover new and
creative solutions for the problems and motivates others to also work upon the problem
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and excel success whereas managerial skills are for creating strategies , policies and
methods of performing the work or the task.
2.3 Theories of leadership and motivation
Situational theory – This leadership style is the adaptive style of leadership. This strategy
encourages leaders to take instant actions over the prevailing situation. This does not only means
to adopt the best technique or method for solving the problem but to use the brain and logics for
choosing the most appropriate option for finding the solution of the problem. This is not easy as
the leader needs to make the decision in everyone’s favour so that the decision which is taken
must stand as the mutual decision and.
For e.g. – As in the modern era there are handful of the things which are done on the papers as
the entire transaction and work is turning into the digital world and online. So it is very difficult
to influence the people to adopt the technological change as it is not easy to adopt because a lot
of technological skills and knowledge is required. It is very important for the leader to solve the
problem by avoiding conflicts between the employees. A good leader is the one who influences
the people to work with the dynamic changes and acts according to the present situation.
(Autocratic leadership was applied).
For e.g. If I was the manager at advertising company and i was suppose to create a new punch
line or tagline for the product I would have used the democratic style of leadership where I as a
manager need not to poke in between the work of the employees but give them the chance to
give their ideas, views , suggestions so that a kind of brainstorming i9s done just go get new and
creative ideas from each and every employee and then decisions would be taken collectively to
choose the most suitable tagline for our product. This gives the employee full freedom to give
their views and raises their moral high due to involvement in the organisation and its decisions.
Motivational theory
Hygiene theory- being the manager of the organisation I would check upon the hygiene factors
of the organisation so to ensure that the employees are getting healthy working environment in
the organisation.
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For e.g. If would be the hygiene manager I would check after their sitting arrangement, proper
ventilation, cleanliness etc.
TASK 3
3.1 Benefits of team work
 Being the manager of the organisation I would assess team work as it will help in
bringing creativity and learning into the organisation. Creativity comes when people
work in the team and brainstorming is done. It helps them give new ideas and suggestions
which often come from working solo. Combining different types of people together
collectively bring something unique out of it.
 Working together will let my employees to build talents of their team mate. For e.g. each
of the person carry different talent of uniqueness , different strengths and weaknesses
where the team work will help them to adopt each of the good things from everyone and
become the strength for each other. It will also remove the hesitation of sharing the
abilities with the team.
 Relying on other people in the team helps in building the trust between each of them. It
makes them willing to get along with each other.
 This will help them to learn how to resolve the conflicts which occurs between them. As
conflicts naturally happens when you put different type of people together as a team and
so when the conflicts arises the employees are forced to resolve themselves which
provides them a learning as well as better relations with each other.
 It will encourage them to take risks take initiatives in the group and this will build healthy
competition and will encourage healthy risk into the organisation.

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3.2 How to resolve conflicts
The problem could be described in few words and let your partner to respond so that they
may also get the equal opportunity to keep their point and views. It helps them to feel
involved in the team and also results in solving many issues. Share or express your issue
do not let your partner to guess what is going into your mind.
Look together at the deeper concern. This is a statement which states that do not sell your
point of view on someone everyone carries their own view ad thoughts. And don’t try o
solve the problem so yet try to understand the other’s point of view as well and then
make them understand your perception for the same. Do listen carefully with both the
open mind and ears. Don’t forget the goal that you are here to solve the conflicts and
that’s the only goal for now. Don’t forget you are there to solve the problem.
Try to craft the win -win strategy look after the steps which might solve the problem or
both of you, do not tell them what you could do instead tell them what you can do for
them try to settle the issue with the mutual understanding and decisions which is better
for both of you.
There are various theories to avoid conflicts into the organisation some of them are
mentioned below.
Organisational conflict theory- this type on theory includes conflicts like interpersonal
conflicts, role conflict, maturity conflict, inter group conflict etc.
Social conflict theory- these theories argues that individuals and group within the society
interact on the bases of the conflicts. And the best example for this theory would be the
relationship of landlord and the tenant.
3.3 Strategies to increase the effectiveness of the team
Find the great mentors- the first and the foremost thing is to find your mentor. Because the
work of the management is to direct and control where the leader focuses upon the success of
the individual and their performance and that is the major difference between a manager and
the leader. The leader always looks forward to motivate and inspire you by their work or
guidance and will always tell you what the actual truth is.
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Clarify your leadership vision- The second important things is clear your vision that what
you want people to say about you if you die? I guess you must be expecting to say about your
positive attitude towards the organisation as well as towards your work so always focus upon
what you want to achieve and what are you future objectives this will help you to know your
path and will provide you a clear vision and lead you to success.
TASK 4
There are various factors through which the performance f the employees could be evaluated
for an instance if the employee performance is high and good he must be rewarded this fulfil
their expectations as well as it raises the morale of the employees it provides them the
positive attitude of doing the work. The rewards could be in any form it could directly in cash
or bonus or can be in the form of promotion of the employee it might include the transfer
anything which may motivate the employee and let him to work more effectively. Also the
employee could be evaluated by involving each and every employee so that everyone knows
about all the plans and can get along with each other jut to enhance their performance and so
in that manner it becomes easy to judge individual performance. It could also be judged
through the employee turnover and certain bases of standard could also be set so that it
becomes easy to check upon the bases of scale , till where the employee has reached in the
performance level and what improvements does he requires.
Now it comes to how to deliver the development plan to the employees so the first way is to
keep the message and plan simple but with the deep meaning , keep the message very
specific which could be easily understandable. Then prioritize your message according to the
behaviour of the employees in your organisation. Think broader and deeper. Try to explain
them thorough the story.
This will result in the better performance of the employees as well as it will motivate your
employees to work more effectively for the organisation. Especially it will avoid maximum
number of conflicts and will help in building better relations between them. Also it will
enhance the overall growth of the organisation.
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CONCLUSION
The entire report has provided an insight about what leadership is and how it is conducted
into the organisations. This will also describe about various assessment methods for
evaluating the performance of the employees, recruitment and selection process of the
applicants. The report will provide the better understanding regarding how a plan could be
deliver to the employees and how it will improve the overall performance of the employees
through the mode of various theories and techniques. It will help to learn how to resolve the
conflicts being the manager of the organisation and how it will result into your success
growth rate of the organisation.
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