ISMM Action Plan: Leading a Team, Stakeholders, and Team Building

This report provides an action plan for leading a team, focusing on stakeholder management and team building. It begins by emphasizing the importance of identifying primary, secondary, and key stakeholders and maintaining effective communication. The report references Mendelow's matrix for stakeholder analysis and highlights the significance of team building, emphasizing individual differences, team roles, and harmonious working environments. It also mentions the need for the sales manager to consider team members' preferences, attitudes, values, and cognitive styles. The report references Belbin's team roles and emphasizes the importance of understanding team member strengths and weaknesses to achieve good collaboration. The report concludes by underscoring the importance of a harmonious working environment to facilitate good quality communications. This report is a valuable resource for students studying leadership and management, offering practical insights into team dynamics and stakeholder engagement.

ISMM Model assignment U504 Leading a team Task 2
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“LEADING A TEAM”
(The Action Plan)
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ISMM Model assignment U504 Leading a team Task 2
ACTION PLAN
As per the action plan it is very important to identify various the stakeholders, like,
1. Primary stakeholders
2. Secondary stakeholders
3. Key Stakeholders
It is very important to maintain a good leadership as the sales manager of the organization to take
the decisions in the correct time. It is also important that good stakeholders can be communicated
by controlling the communication plan. For example, it is decided and also agreed the timelines
within the progress reports for everyone which is identified the problems of any stakeholders
through an effective communication plan.
This relationship should be strong and productive enough.
As per the Mendelow’s matrix the mapping of stakeholders are based on the power of the
organization which is affected for the interest to manage with different stakeholders (Porter, Allen,
& Stoller, 2017).
Mendelow’s matrix
Source (ISMM, 2011)
The team building is also a key managerial skill for the purpose of building the high-performance
team which is difficult as well as the task is demanded within the manger for undertake. The
processes, procedures and the systems are not important for this whereas people are getting more
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ISMM Model assignment U504 Leading a team Task 2
important while performing the team building performance. Also, as a sales manager the following
g points are needed to keep in mind:
1. The likes and the dislikes of the team member.
2. The attitude as well as the approaches.
3. The values as well as the beliefs.
4. The speed of the thought as well as the action to be performed.
5. The level of the intelligence with the creativity.
6. The level of the need for the social interaction.
7. The desire of the risk as well as the challenge.
8. Finally the desired stability and the tranquillity of the team members.
According to Meredith Belbin, there are nine different roles are needed to be performed in the case
of team building situation (ISMM, 2011).
Also the key success lies on the plan of the action while,
1. It is needed to understand the differences between the individual people for the team.
2. Also to understand the differences of the team roles which are based on the strength as
well as the weaknesses on the role of the team is performed.
3. The people are allowed to operate with the natural; team role as per their strength.
Finally, the good collaboration between the team can be achieved between the team members for
enhancing as well as understanding the personalities of each team member. So as the team leader,
it is very important to maintain the harmonious working environment to facilitate the good quality
for communications (Keil, Rigotti, & Otto, 2017) .
WORKS CITED
ISMM. (2011). Level 5 QCF Sales and Marketing Qualifications. Institute of Sales and Marketing
Management, 1-74.
Keil, J., Rigotti, T., & Otto, K. (2017). Leading performance: A moderated mediation analysis at
the team level. In Academy of Management Proceedings , (Vol. 2017, No. 1, p. 16951).
Porter, T. H., Allen, S. J., & Stoller, J. (2017). Team Development Among Physician-Leaders: A
Case Study at the Cleveland Clinic. In Academy of Management Proceedings, p. 10730.
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