This report provides a comprehensive analysis of management and operations, using Tesco as a case study. It begins by differentiating between the roles and characteristics of managers and leaders, highlighting their responsibilities in resource allocation, decision-making, and setting organizational vision. The report then examines various situations within Tesco, such as product development and crisis management, and how leaders and managers function in these scenarios. Different leadership models and theories, including situational, system, and contingency leadership, are discussed, along with their strengths and weaknesses. The report further explores approaches to operations management, assessing its significance in achieving organizational goals. Finally, it identifies the factors influencing operational management and decision-making by leaders and managers, offering a holistic view of how these elements contribute to Tesco's overall performance and success.
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