Report on Managing a Successful Business Project: CSR Analysis

This report delves into the intricacies of managing a successful business project, with a specific focus on Corporate Social Responsibility (CSR) activities within the digital firm Torchbox. The report begins with defining the project, outlining problem statements, and establishing a project strategy, objectives, and scope statement. It then explores the use of qualitative research methods to analyze CSR practices, followed by an analysis of the research data using appropriate tools and techniques. The report also includes recommendations and conclusions based on the research findings, as well as a reflection on the value of undertaking the research. The project scope statement includes a detailed timeline and work breakdown structure using a Gantt chart, which is essential for effective implementation and monitoring. The report also highlights the importance of CSR in enhancing a company's public image, increasing media coverage, fostering employee engagement, and contributing to sustainable business practices. Finally, the report presents a questionnaire used to gather insights into the perspectives of employees regarding CSR activities.

Managing a successful Business Project

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Project definition....................................................................................................................3
Problem statements.................................................................................................................3
Project strategy.......................................................................................................................4
Project Objectives:..................................................................................................................4
Project Scope Statement.........................................................................................................4
Success criteria.......................................................................................................................6
Project assumption..................................................................................................................8
TASK 2............................................................................................................................................8
P4 Small-scale research by applying qualitative research methods appropriate for meeting
project aims and objectives....................................................................................................8
P5 Analyse your research and data using appropriate tools and techniques. ......................11
P6 Recommendations and Conclusions................................................................................12
TASK 3..........................................................................................................................................13
P7 Reflection on the value of undertaking the research to meet the objective ....................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Project management plan is one of the important tool which helps in planning of the
particular task and managing a project in a effective manner. It is essential for a business unit is
that keeping the project on the right track and various aids are taken that helps to attain the
objectives. The present report is about the CSR and how a business entity can implementation
these activities in a appropriate manner (Shattock, 2010). The report is related with the Torchbox
which is digital firm, they develop and design websites for non profitable organisations and
social welfare institutions. The cited business unit is having more than 80 employees and their
turn over is approx. 3.2 million GBP. This research project is focused on the activities of the firm
and its CSR operations. So that business organisation can implement their CSR activities in a
effective manner.
TASK 1
Project definition
Whenever a company start to doing any project or work firstly develop the aim and objective.
Through this, company will easily achieve the desired goals. Clearly identify the roles and
responsibilities of your employees. Company should primly list their goals and objectives.
To develop the plans and objectives company should take care of Corporate social responsibility.
Corporate social responsibility means company take all the responsibility for any effect done by
them on environment. It involves that the cost which is increase short term don't give any
financial benefits to the company, but as an alternative promote positive environment and social
change. It also helps to develop economic, environmental and social benefits to all the
shareholders or stakeholders. It also help in profit making. It also involves in development of
business with positive relationship to the social group (Eckerson, 2010).
Problem statements
 What is roles and responsibilities of the company towards society?
 How many competitors of the company are their in market?
 How many people like torch box?
 What is vision and mission of the company?
 What other new services that your company will provide in future to their customers?

Project strategy: Project strategies are related to which one project is useful for the company
and which one project are applicable in the company so its has to be prepare a strategies
about projects. So that's why project strategies are play a key role in the company and its
help to achieve targets and objectives.
Project Objectives:
 Understand the roles and responsibilities of the business.
 Develop the proper plan to achieve the desired goals.
 Understand the responsibilities for the society.
 Maintain the quantity and quality standards of the product.
Corporate social responsibility is also means that how company negotiate or manage all the
business process to develop with the positive consequence on society or social group. Company
has to maintain the quality and quantity of their products.
Project Scope Statement
A Project management plan is detailed framework for any project. It is made by top level of
management or professional people. In this it provide blueprint or roadmap of what is achieved
through the project, who is involved in the project, how people can communicate information,
how it can be measured. The information which is essential and related to the project, then must
be introduce to the project members of the project and also update them with the latest
information (if requires).
Firstly project plan is always share with the shareholders and key people of the company.
Describe the roles and responsibilities of everyone who is involve in the project. Plan meeting
and convey roles, objectives, goals, team building etc., everything related to the project. Identify
the cost of the project (Smith,Binns, and Tushman, 2010). Development of personnel plan and
analyse the quality of the project and risk which is related to the project. Communicate aspects of
project like any problem, status of the project, decisions etc. If there is need of alteration then it
can be made according to the situation. In project management team there will be quality group,
testing group, technical group. The responsibility of project manager is to communicate the
organisation manager about the progress of the project (Edmonds, 2011).

Continuously check out or compare the objectives and goals of the project with the desired goals
and objectives.
Name of various
goals
Time frame Start Finish Predecessors
Research project 30 days 01/05/17 31/05/17
Preparation 12 days 02/06/17 14/06/17
Topic exploration
for research
conduction
10 days 25/06/17 05/06/17
Statements
preparation for
highlighting
problematical
issues
3 days 06/06/17 09/06/17 3
Resource
allocation with
allotment of time
frames
8 days 10/06/17 18/06/17 4
Implementation
plan
30 days 20/06/17 10/07/17
Literature review
selection
07 days 12/07/17 19/07/17 5
Calculation of
expenditures
5 days 24/07/17 29/07/17 8
Interpretation of
data and data
10 days 01/08/17 11/08/17 9

investigation
Findings and
evaluations
4 days 12/08/17 16/08/17 9
Closure of the
project
08 days 18/08/17 26/08/17
Results and
conclusions
5 days 28/08/17 02/08/17 11
Recommendation
s delivery
4 days 05/08/17 09/08/17 13
Documentation 6 days 10/08/17 16/08/17 14
Final submission
of project
2 days 18/08/17 20/08/17 15
Success criteria
Work breakdown structure is essential for a business unit in order to effective
implementation. It is a systematic process where the project manager of the cited business firm
can divide overall project structure in small lots, so that the project can be attainable in a
effective manner. In this process each operational activity has been allotted resource and time
period. It can help to completed a project effectively with in the time frame. By a suitable and
appropriate break down structure and the project completion time must be known in advance.
There are various tools which can be used by the Torchbox in order to divide the project (den
Hertog, 2010). For this, Gantt chart having a great significance at the extent level. As it shows
the work done against the time period allotted for that activity as per the plan. It can help to the
cited business in the CSR activities implement within a time frame so that they can attain their
desired goals and objectives. In this tools the supervising and monitoring tools also important for
the business unit in order to completed their plan. It can also help to make adequate changes if it
is required for the improvement.
Work Breakdown Structure

Gantt Chart structure
Illustration 1: Work Break Down Structure
Illustration 2: Gantt Chart

There are various steps involved for a CSR plan and its implementation as given below:
Strategic definition: This is the first stage which is related with the exact plan, required
resources, concept of CSR and its needs and objectives. In the context of Torchbox, the firm is to
help those institutions which can provide help to the society (Trevino, and Nelson, 2010).
Preparation: In this stage the project manager of the cited business are required to prepare and
implement CSR activities. For this project manager can conduct feasibility study which can help
to understand the various concept of CSR and its cost effectiveness.
Concept building: This is one of the major stage where a business unit is required to create
conceptual design of CSR plan. They have to understand the exact structure and corporate social
responsibilities and its structure.
Handover and Close: Once all stages are completed the project is ready for the implementation
so that they can provide benefit and welfare to the society.
Project assumption
Project Initiation :It is the first stage and it is a work of top level management. They make
details for Corporate social responsibility. When a company start any new project they have to
decide scope, objectives, purpose of the project (Keller, Parameswaran, and Jacob ,2011).
Planning :After decide objectives, purpose of the project, company has to move on to planning.
When planning is made social responsibilities also consider that it is not harm to any people or
society.
Implementation :Plan which is made, now in this stage has to implement the plan.
Monitor and evaluation :After implement the plan monitor all the activities and checking out
that all the steps that is taken to achieve the desired goals are going on the right track or not.
Compare the set goals and objectives to the desired goals and objectives.
TASK 2
P4 Small-scale research by applying qualitative research methods appropriate for meeting
project aims and objectives.
A CSR is the continuity to behalf bushiness ethically and contributing developing and
qualitative life and work force and a small scale reach based on quantitative and qualitative to
applying Torchbox agencies. CSR to effective goals and objective. Quantitative and qualitative
to analysis scientific and analytic data collective to solving various problems . And quantitative

research the ability to collect large volume data quickly and effectively (Mathur,Mathur,and
Kenyon, 2012). To provide target demographic and generalized survey and participated the
small scale reach . The reach of small scale create a responsive design to reflect university
standing as a lending global central of excellence. To developing site and flexible use a open
sources CMS. To implement various problems. TO create ideal image on public; corporations
can improve their public image by supporting non-profits through monetary donations, of
products and services, and strong partnerships. to increase media coverage ; a corporate
participated activity that bring up negative community impact the media is also pick this up bad
news spreads quicker good news to attracts investors to CSR positive working environments
they work positively to CSR Increasing creative thinking .they developing encourage personal
growth and professionally. To engage in their own philanthropic .the basically important to CSR
important in care demand .they reach maintain acceptable stranded in their business practices.
The term corporate social responsibilities to change to all the employees of a Touchbox to
contribute toward the society. CSR to creating positive word which integrate social social
ethical human rights the Tourchbox agency hight level of engagements and provide markedly
better standard of customer services . CSR agenda fairly across the corporate world their the
various key components such as CSR assessment, strategies, commitments, implementation plan
and action (Gharajedaghi, 2011).
Questionnaire
Name:
Email ID:
Q.1 Do you thing that CSR activities can provide competitive advantage?
A) Yes
B) No
Q.2 What kind of CSR activities can help Tourchbox?
A) Environmental issues
B) Health awareness
C) Employees benefits
Q.3 Does CSR strategies of Touchbox contributing to the unceasing of success in business?
A) Yes
B) No

Q.4 Do you think what extent do the affected external parties participation in the defining of
CSR strategies at Touchbox
A) Yes
B) No
Q.5 Do You know the principal and goals of CSR reflected in the business plan?
A) Yes
B) No
Q.6 Do you think employees are participate in the CSR activities.
A) Yes
B) No
Q.7 Do you thing company provide information about CSR.
A) Yes
B) No
Q.8 Do you thing CSR is create a ideal image of the company?
A) Yes
B) No

P5 Analyse your research and data using appropriate tools and techniques.
Data analyses: This study was conduct by the means of personal interview with responds and
information given by them were directly recoded on questionnaire for the purpose of analysis
the data if is necessary to collect the information primary and secondary data. CSR to analysis
inspecting, clearing, transforming data and modern data. CSR analysis data
questionnaire,conclusion supporting decision making to related Tourchbox related information.
The data analysis to is accurate analysis research, finding improving statical scientific finding
related to the Tourchbox agency (Kowalkowski,, Kindström, and Brehmer, 2011).
Research design: In this project report research design is descriptive, correlation,experimental
research design . To implementation to analysis data Tourchbox .and research design specific
method and research for conducting particular study a research design is the arrangements of
conditions to the research purpose with economy .there are various type of design study to the
project report.
 Descriptive research design: In this research design analysis the data depict
Implementation in report observation viewing and recorded participated
 Experimental research design :in this research hypotheses by reaching valid conclusion
about independent and depended relationship (Velu, and Stiles, 2013).
 Causal research design;in this research design formatting data
 Research for-mating problems for more precise investing and developing working.
Data collection: Basically data collection to Tourchbox collect simple size, survey, interview
focus group to analysis implements
 Standardized paper-and-pencil or phone questionnaires to collect data
 Structured or unstructured one-on-one directed conversations with key individuals or
leaders in a community to analysis company
 Structured interviews with small groups of like individuals using standardized questions,
follow-up questions, to data analysis (Ward, 2016).
Research drawback: In this research CSR it could help to improve profitably growth and
sustainability to Tourchbox. Many aspects of CSR behaviours are good business. Cited business
would know what is expected of them, Thereby promoting a level playing field. And
disadvantages 0:Reporting criteria vary so much by company, sector and country, and they are

in constant evolution .in research to analysis CSR company effected various problems to analysis
in this research.
P6 Recommendations and Conclusions
As per the above mentioned study it has been concluded that the role of CSR having a
great significance in the image of the company in the public. It is a part of strategic decision
where the top management of the cited business unit decide the goals and objectives of their CSR
plan. In implementation of corporate social responsibilities it required various CSR polices of the
business unit. Apart form that there are also various government laws and legislation on the CSR
activities which should be followed by the Torchbox (De Visscher, 2016). They can make
improvement in their CSR policies which can help to implementation an appropriate plan. It can
help to create a sound image and goodwill of the cited business organisation effectively. It also
required various resources such as finance and other. The project manager make sure that they
provide appropriate budget so that they can implement their CSR plan.
 Focus programmes should be taken into considerations as if the focus is diverted, it
cannot be effectively managed.
 They can provide various assistance to the non profit organisations and charitable trusts
such as funding, knowledge, voluntary work.
 The higher authorities of the cited business unit required that to encourage and motivate
to their staff members in the CSR activities. They can make rules which can promote
CSR activities participation. They can make a dedicated CSR team within the
organisation which can handle all CSR issues.
 It is the responsibilities of the Totchbox they can provide data and information about
CSR activities to its stakeholders. There are various stakeholders such as investors,
shareholders, suppliers, customer, clients, government and society.
 They can also implement CSR activities in at the workplace. For example, they can use
waste management system in their infrastructure and overall system and provide
appropriate training to their employees so that they can reduced waste which can leads to
increase cost saving and increase firm's profitability (Ward, , 2016).
 In the present era, environment and climate issues are too important for each and every
company. Therefore, they focused on these environmental issues and make various