Health & Social Care: Managing Quality Standards & Strategies

This presentation provides an overview of managing quality in health and social care organizations. It begins by explaining the key standards that exist, including minimum standards, best practices, benchmarks, performance indicators, and relevant legislations, emphasizing their relationship with quality measurement. The presentation then evaluates diverse strategies for implementing quality, such as planning policies, target setting, communication, flexibility, coordination, and defining roles and responsibilities, alongside audit monitoring and evaluation. Finally, it analyzes potential internal and external barriers to delivering quality management systems (QMS), including inter-agency interactions, legislation, social policy, risks, resources, organizational structures, and interpersonal dynamics. The conclusion reinforces the importance of care workers being aware of and responsible for their duty of care to ensure appropriate quality within the care context.

Health and Social Care
Managing Quality

Table of contents
• Introduction………………slide 3
• Q1. In the first part of your presentation you must explain the standards
that exist in health and social care organizations and the relationship
with quality measurement. [AC2.1]…………….slide 4
• Q2. In the second part of your presentation you must evaluate diverse
strategies that can be used when implementing quality in health and
social care. [AC2.2, D2]……………slide 5
• Q3. Analyze with specific examples the potential barriers that you may
come across as a health care official in the delivery of quality
management systems (QMS) in health and social care Organizations.
[AC2.3, M3]…………………slide 6
• Conclusion…………..slide 7
• Reference list…………………..slide 8

Introduction
• Being aware of and understanding the key standards
of health and social care organizations is crucial for
the care workers, which help them to set their own
roles and responsibilities as a care worker in the
organization
• Thus, in the following section, some crucial care
standards would be demonstrated, in relation to the
quality measurement

Q1. In the first part of your presentation you must explain
the standards that exist in health and social care
organizations and the relationship with quality
measurement. [AC2.1]
• Minimum standard
• Best practice
• Benchmarks
• Performance indicators
• Legislations

Q2. In the second part of your presentation you must
evaluate diverse strategies that can be used when
implementing quality in health and social care. [AC2.2, D2]
The following strategies can be used, while implementing
quality in health and social care context.
• Planning policies
• Target setting
• Communication
• Flexibility
• Coordinating and planning
• Roles and responsibilities
• Audit monitoring and evaluation

Q3. Analyze with specific examples the potential barriers
that you may come across as a health care official in the
delivery of quality management systems (QMS) in health
and social care Organizations. [AC2.3, M3]
External
• Inter-agency interactions
• Legislations
• Social policy
Internal
• Risks
• Resources
• Organizational structures
• Interactions between people

Conclusion
• In the above assignment, the key
focus was upon managing the quality
in health and social care context
• In order to ensure appropriate
quality, the care workers must ensure
that they are aware and responsible
for accomplishing their duty of care
within the care context

Reference List
Aveyard, H., 2014. Doing a literature review in health and
social care: A practical guide. McGraw-Hill Education (UK).
Cherry, B. and Jacob, S.R., 2016. Contemporary nursing:
Issues, trends, & management. Elsevier Health Sciences.
Dale, B., 2015. Total quality management. John Wiley &
Sons, Ltd.
De Raeve, P., Gomez, S., Hughes, P., Lyngholm, T., Sipilä,
M., Kilanska, D., Hussey, P., Xyrichis, A. and ENS4Care
project, 2017. Enhancing the provision of health and
social care in Europe through eH ealth. International
nursing review, 64(1), pp.33-41.

Thank You..