Organizational Challenges at Arnott's Biscuits: HC1031 Report Analysis

This report analyzes the organizational challenges faced by Arnott's Biscuits Limited, a leading Australian company in the biscuit and cookie manufacturing industry. The report identifies key issues such as high staff turnover, lack of employee motivation, miscommunication between management and employees, stagnant growth, and productivity concerns. It delves into communication and leadership challenges, including inconsistent communication, lack of feedback, language barriers, and a lack of respect. The report applies Theory X and Theory Y to the challenges and proposes a communication strategy to safeguard credibility, maintain consistency, listen to team members, and provide feedback. Recommended steps for improvement include clear and concise communication, consistent approaches, and verbal challenges for leaders. The conclusion emphasizes the need for strategic steps to address these challenges, ensuring employee satisfaction, a strong market reputation, and effective profit margins. The report includes references to support its analysis.

Organizational
Challenges - Arnott’s
biscuits Limited
Name of Student

Organization Background
• Arnott’s biscuits Limited is the top most
brand of grocery at Australia
• The company is the current leader at the
manufacturing of cookies and biscuits in
Australia.
• The products assortments by Arnott’s
biscuits Limited which is famous includes
perennial favorites such as Mint Slice,
Tim Tam, Iced Vo Vos, Full O’ fruit and
more.

Organizational challenges
• The company noticed high
rates of staff turnover
• Lack of motivation among
the employees
• High rate of
miscommunication among
the managers and the
leaders with the low level
employees
• Stagnant growth and
productivity

Communication and Leadership
challenges
• The major six challenges that the
employees has been facing within the
organization includes inconsistency of
communication, lack of feedback,
language barriers, communication of
internal and external news, lack of
respect and inspiring others.

Theory X and Theory Y

Major challenges in Organization

Communication Strategy
• Safeguard of the credibility for the establishment of trust
and loyalty
• Maintenance of the consistency for the establishment of
strong brand of employment
• Listen clearly regarding the members and the employees of
the team
• Provision of the feedback

Recommended Steps
• Clear Communication
• Concise points of communication among the leaders and
the managers
• Consistent at the communication approach
• Verbal challenge to managers and leaders
• Helping leaders for communication by initiating as well as
maintaining communication strategy

Steps To Boost Communication At
Workplace

Conclusion
• Arnott’s biscuits Limited needs to
take some strategic steps as
recommendations for combating
these organizational challenges s
that the company can smoothly
operate within the Australian
market with high employee
satisfaction, good market reputation
and effective profit margin.

Reference
• Arnotts.com. (2020). Arnott's Australia | Celebrating Arnott's iconic biscuits and crackers and
rich heritage in Australia. [online] Available at: https://www.arnotts.com/ [Accessed 22 Jan.
2020].
• Klewes, J., Popp, D. and Rost-Hein, M., 2017. Out-thinking organizational communications. The
Impact of Digital Transformation. Cham: Springer International Publishing.
• Ruben, B.D. and Gigliotti, R.A., 2017. Communication: Sine qua non of organizational
leadership theory and practice. International Journal of Business Communication, 54(1),
pp.12-30.
• Yousif, L.M., Alsamahi, M.A., Alkaabi, W.R., Alnaqbi, W.A. and Castillo, F.G., 2017.
Communication barriers in a multi-diversified workplace: the case of Fujairah International
airport. European journal of economics and management sciences, (2).
• Yuriev, A., Boiral, O., Francoeur, V. and Paillé, P., 2018. Overcoming the barriers to pro-
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