PPMP20011 Unit Portfolio: Negotiation, Communication & Conflict

This portfolio delves into the critical aspects of project management, focusing on commercial negotiation, project communication, and conflict resolution. It analyzes tactical and strategic logic in negotiation, highlighting the impact of both hard and soft governance features. The discussion extends to methodologies varying with project complexity and the application of the Johari-Oriented Cynefin Typology. The role of the project manager as a negotiator and the importance of effective communication with stakeholders are emphasized. Real-world scenarios like the Channel Tunnel and QLD Health payroll are examined to illustrate negotiation challenges and outcomes. Furthermore, the portfolio addresses conflict resolution, trust, collaboration frameworks, and the influence of cultural backgrounds on commercial negotiation. Finally, it explores the consequences of project delays, disputes, and changes, along with methods for claims variations, liquidated damages, contract entitlements, and arbitration, referencing Walker & Walker (2015) on dispute avoidance.

(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week for Week 5
PPMP20011 Portfolio Template – Week 5
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your prior
learning
Week 5 Topic:
Communicating in
Commercial
Negotiation vs. Project
Communication.
Collaborative Project
Procurement
Arrangements (2015)
by Derek H. T. Walker
and Beverly M. Lloyd
Walker;
3. Differentiate
methods of project
negotiation, conflict
management, and
stakeholder
engagement across
projects consisting of
differing technology
standards and asset
lifecycles.
I have analyzed that the various processes of negotiation interaction generally
showcase the different types of tactical logic as well as strategic logic. According
to the present approach, it is found that the tactical logic mainly assists in
showcasing that tactical logic assists in focussing on the various emotion-based
criteria and emotion which further includes appropriate risk assessment. In
addition to this, it is analyzed that the concept of strategic logic mainly focusses
on the desire that helps in achieving the customers focus as well as proper cost
advantage. In addition to this, it is found that, it generally focuses on the
concept which further reflects on lack of proper choice.
I have analyzed that the hard features of the government are helpful in
impacting the various approaches of negotiation-based interaction procedure.
On the other hand, it is identified that the soft features that are associated with
negotiation interaction also creates impact.
I have found that the approach of negotiation interaction generally reflects on
number of methodologies that generally varies due to wickedness, tame as well
as project complexity. Therefore, it is very much important for developing
proper strategies that are helpful in executing the entire work of the project
quite successfully. On the other hand, the analysis that is conducted on the
Johari-Oriented Cynefin Typology is found to be an important model that are
very much beneficial for commercial negotiation as well as for the purpose of
communication. This particular model is used within the project for properly
discussing the impact that is mainly associated with the complexity of the
project.
The project managers are considered as the person who generally fulfils all the
negotiation related roles. It is found that the project manager generally takes
the role of negotiator in the first role so that the disputes which are related with
Peña-Mora F., and
Tamaki T. 2001. "Effect of
Delivery Systems on
Collaborative
Negotiations for Large -
Scale Infrastructure
Projects”. Journal of
Management in
Engineering. April 2001
pp.105-121
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week for Week 5
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your prior
learning
the project can be resolved however within the second role they generally
involve with a third pat so that they can help them in resolving the challenges
and issues.
Are any of the activities
above relevant to your
reflections for the
learning outcomes on
the right?
4. Explain and apply
methods of
identifying and
reconciling
inconsistent and
conflicting objectives
and drivers that
develop, maintain
and manage
relationships and
communication with
key stakeholders.
Communication is found as one of key of project management. In order to
make a project successful, it is quite important to communicate properly with
the project stakeholders such that work that is associated with the project can
be successfully executed. It is found that the non-verbal related communication
generally plays an important role within effective negotiation. In addition to this,
it is identified that with the help of appropriate communication, commercial
contracts can be used effectively within the entire project.
It is analyzed that the channel tunnel that is used within the project is quite
helpful in providing proper information that is associated with negotiation.
Moreover, it is found that the information about proper as well as successful
negotiation is quite beneficial for proper outcomes.
Moreover, I have identified that the situation that is associated with QLD health
payroll, appropriate details about the commercial negotiation in the project is
generally needed. Moreover, it is considered to be important for answering the
QH based payroll as well as negotiation and conflict which generally can change
the ideas in context to commercial negotiation.
Kerzner H. 2013. Project
Management: A Systems
Approach to Planning,
Scheduling, and Control,
11th Edition. Hoboken,
USA: John Wiley & Sons.
References
Alfredson T., & Cungu A. 2008. Negotiation Theory and Practice http://www.fao.org/docs/up/easypol/550/4-5_negotiation_background_paper_179en.pdf;
Kerzner H. 2013. Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley & Sons.
Peña-Mora F., and Tamaki T. 2001. "Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects”. Journal of
Management in Engineering. April 2001 pp.105-121
PMI. 2013a. A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week for Week 5
Ury W., & Fisher R. 2012. Getting to YES: Negotiating an agreement without giving in. Penguin Random House Australia
Walker D.H.T., & Lloyd-Walker B.M. 2015. Theory and Practice Collaborative Project Procurement Arrangements. PMI Published Research.
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