ICT Project Management: Globex RALS Rostering System Project Plan
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AI Summary
This assignment presents a comprehensive ICT project management plan for the Riverina Agricultural and Lifestyle Show (RALS), focusing on the development of a rostering system by Globex. The project aims to address the challenges faced by RALS in managing volunteers and expanding its market reach. The paper includes a detailed project overview, outlining the measurable organizational value (MOV) in terms of customer satisfaction, strategic alignment, social impact, operational efficiency, and financial benefits. It covers scope management, defining project requirements, deliverables, and resources. The project schedule and work breakdown structure (WBS) are provided, along with a risk analysis and quality management plan. The assignment also addresses project assumptions, potential risks, and mitigation strategies. Appendices include an annotated bibliography and a closure checklist, offering a complete view of the project's lifecycle and providing students with essential tools for successful project execution. This detailed assignment is valuable for students seeking to understand and apply project management principles in a real-world scenario.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management
Name of the Student
Name of the University
Authors Note
ICT Project Management
Name of the Student
Name of the University
Authors Note
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1ICT PROJECT MANAGEMENT
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................5
3.1 Detailed scope of the project.................................................................................................5
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................8
4.1 Project schedule.....................................................................................................................8
4.2 WBS.....................................................................................................................................13
4.3 Milestone of the Project plan...............................................................................................13
5. Project risk analysis and plan....................................................................................................13
5.1 Project assumptions.............................................................................................................13
5.2 Risk Assessment..................................................................................................................15
6. Quality management plan..........................................................................................................20
6.1 Philosophy for delivering a quality system to the client......................................................20
6.2 Quality issues.......................................................................................................................20
Bibliography..................................................................................................................................23
Appendices:...................................................................................................................................25
Appendix 1: Annotated Bibliography........................................................................................25
Appendix 2: Closure checklist...................................................................................................25
Appendix 3: Project evaluation.................................................................................................30
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................5
3.1 Detailed scope of the project.................................................................................................5
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................8
4.1 Project schedule.....................................................................................................................8
4.2 WBS.....................................................................................................................................13
4.3 Milestone of the Project plan...............................................................................................13
5. Project risk analysis and plan....................................................................................................13
5.1 Project assumptions.............................................................................................................13
5.2 Risk Assessment..................................................................................................................15
6. Quality management plan..........................................................................................................20
6.1 Philosophy for delivering a quality system to the client......................................................20
6.2 Quality issues.......................................................................................................................20
Bibliography..................................................................................................................................23
Appendices:...................................................................................................................................25
Appendix 1: Annotated Bibliography........................................................................................25
Appendix 2: Closure checklist...................................................................................................25
Appendix 3: Project evaluation.................................................................................................30

2ICT PROJECT MANAGEMENT
1.Project overview
The paper will illustrate how the project manager and the project management team
should manage Riverina Agricultural ad lifestyle show. The show organizes numerous
agricultural events. The lifestyle items are also demonstrated at the show. Riverina Agricultural
ad lifestyle show (RALS) has become popular now. The management team has decided to
expand their market. That is why they have decided to assign new volunteers to run and manage
the show. They require a large number of employees to run and manage the show. The RALS
management team has made several plans however, they fail miserably. Globex has taken the
responsibility to develop a rostering system which can be helpful to run the show.
The paper will explain the various aspects of Globex rostering system and the detail
project plan. The project budget, as well as the project schedule, must be taken into consideration
to successfully complete the project and both of them have been explained in the paper. The
project is associated with many challenges and the challenges have been discussed thoroughly.
The recommendations made for the RALS project will be useful in solving the risks and the
challenges.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
Desired area of impact contains:
Customer: The customers always have queries; the rostering system of Globex can be
helpful in knowing the queries of the customers in details. The rostering system can reduce the
number of queries raised if possible.
1.Project overview
The paper will illustrate how the project manager and the project management team
should manage Riverina Agricultural ad lifestyle show. The show organizes numerous
agricultural events. The lifestyle items are also demonstrated at the show. Riverina Agricultural
ad lifestyle show (RALS) has become popular now. The management team has decided to
expand their market. That is why they have decided to assign new volunteers to run and manage
the show. They require a large number of employees to run and manage the show. The RALS
management team has made several plans however, they fail miserably. Globex has taken the
responsibility to develop a rostering system which can be helpful to run the show.
The paper will explain the various aspects of Globex rostering system and the detail
project plan. The project budget, as well as the project schedule, must be taken into consideration
to successfully complete the project and both of them have been explained in the paper. The
project is associated with many challenges and the challenges have been discussed thoroughly.
The recommendations made for the RALS project will be useful in solving the risks and the
challenges.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
Desired area of impact contains:
Customer: The customers always have queries; the rostering system of Globex can be
helpful in knowing the queries of the customers in details. The rostering system can reduce the
number of queries raised if possible.
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Strategy: The customers’ details can be stored and can be better analyzed with the
assistance of the rostering system of Globex.
Social: A smooth communication can be established between the clients with the help of
the rostering system.
Operational: The rostering system facilitates volunteers’ data storage, data access, data
usage, thus volunteers data can be better managed with the help of the rostering system. The
rostering system thus eases the RALS project activities.
Financial: The money that is invested in the business can be acquired very easily with
the help of the Globex’s rostering system, thus huge profit can be gained.
2.2 Value of the project plan
Value of project plan contains:
Better: Rostering system is helpful for clients and the volunteers. Globex’s rostering
system offers data security and can safeguard volunteers’ data and the clients’ data.
Cheaper: Globex’s rostering system has the capability to offer cost-effective service.
RALS project activities will be relatively cheaper due to the rostering system.
Faster: Rostering system designed by Globex has the capability to lessen the response
time for volunteers, also the consumers' time can get reduced via Globex’s new system.
2.3 Stakeholder involved in the project plan
Stakeholders associated with the project -
Strategy: The customers’ details can be stored and can be better analyzed with the
assistance of the rostering system of Globex.
Social: A smooth communication can be established between the clients with the help of
the rostering system.
Operational: The rostering system facilitates volunteers’ data storage, data access, data
usage, thus volunteers data can be better managed with the help of the rostering system. The
rostering system thus eases the RALS project activities.
Financial: The money that is invested in the business can be acquired very easily with
the help of the Globex’s rostering system, thus huge profit can be gained.
2.2 Value of the project plan
Value of project plan contains:
Better: Rostering system is helpful for clients and the volunteers. Globex’s rostering
system offers data security and can safeguard volunteers’ data and the clients’ data.
Cheaper: Globex’s rostering system has the capability to offer cost-effective service.
RALS project activities will be relatively cheaper due to the rostering system.
Faster: Rostering system designed by Globex has the capability to lessen the response
time for volunteers, also the consumers' time can get reduced via Globex’s new system.
2.3 Stakeholder involved in the project plan
Stakeholders associated with the project -
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4ICT PROJECT MANAGEMENT
Satisfies via
CEO
Manages via
Project team
Monitors via
Volunteers
Informs via
Staffs
Interest
Power
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational Business operations
can be completed
within short period of
time with the help of
the rostering system
4.5 months
2 Strategy Volunteers’ data can
be better tracked via
assistance of the
rostering system
developed by Globex
3 months
Satisfies via
CEO
Manages via
Project team
Monitors via
Volunteers
Informs via
Staffs
Interest
Power
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational Business operations
can be completed
within short period of
time with the help of
the rostering system
4.5 months
2 Strategy Volunteers’ data can
be better tracked via
assistance of the
rostering system
developed by Globex
3 months

5ICT PROJECT MANAGEMENT
3 Customer Globex’s rostering
system can lessen the
response time
2 months
4 Social Globex’s rostering
system eases
interaction between
clients and volunteers
3.5 months
5. Financial Business operations
can get enhanced with
the help of the
rostering system
developed by Globex
5.5 months
3. Scope management plan
3.1 Detailed scope of the project
Detailed scope of project can provide the details-
Requirements: The rostering system developed by Globex has the ability to accumulate
volunteers’ data and the clients’ data.
In scope and out scope:
In scope: In scope of the project associates
3 Customer Globex’s rostering
system can lessen the
response time
2 months
4 Social Globex’s rostering
system eases
interaction between
clients and volunteers
3.5 months
5. Financial Business operations
can get enhanced with
the help of the
rostering system
developed by Globex
5.5 months
3. Scope management plan
3.1 Detailed scope of the project
Detailed scope of project can provide the details-
Requirements: The rostering system developed by Globex has the ability to accumulate
volunteers’ data and the clients’ data.
In scope and out scope:
In scope: In scope of the project associates
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Developing rostering system that can ease the RALS project activities
The rostering system can be able to manage the clients’ data and the volunteers’
data. Thus the new system developed by Globex is helpful to manage the data of
the clients as well as the volunteers.
There are functional requirements which can be documented with the assistance
of the Globex’s rostering system. The rostering system can help to prepare
documents for the non-functional requirements.
The rostering system simplifies the RALS project activities so the project
activities are expected to complete within the scheduled time of 211 days.
Out scope: Out scope of project incorporates
The employees and the volunteers can be trained in an appropriate way.
The maintenance for the project is entirely related to the quality of service.
Deliverables: The project deliverables involve-
The test plan for the report must be documented as this can help to evaluate the system
and the project activities.
Preparing documentation as the documentation provides overall details of the phases
associated with rostering system development
Preparing documentation to make the budget for the project
Preparing project report to ensure that the project will meet all the system requirements
Methodologies that will verify the goals and objectives of the project activities
Providing appropriate reports on the basis of system requirements of the project
Developing rostering system that can ease the RALS project activities
The rostering system can be able to manage the clients’ data and the volunteers’
data. Thus the new system developed by Globex is helpful to manage the data of
the clients as well as the volunteers.
There are functional requirements which can be documented with the assistance
of the Globex’s rostering system. The rostering system can help to prepare
documents for the non-functional requirements.
The rostering system simplifies the RALS project activities so the project
activities are expected to complete within the scheduled time of 211 days.
Out scope: Out scope of project incorporates
The employees and the volunteers can be trained in an appropriate way.
The maintenance for the project is entirely related to the quality of service.
Deliverables: The project deliverables involve-
The test plan for the report must be documented as this can help to evaluate the system
and the project activities.
Preparing documentation as the documentation provides overall details of the phases
associated with rostering system development
Preparing documentation to make the budget for the project
Preparing project report to ensure that the project will meet all the system requirements
Methodologies that will verify the goals and objectives of the project activities
Providing appropriate reports on the basis of system requirements of the project
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Scope verification procedure: Project scope ensures that the project aims and the objectives
will be duly fulfilled; all the deliverables of the project will be met. The scope of the project is
also beneficial to solve all the queries that are raised by the volunteers and the clients.
3.2 List of resources
List of resources -
Material resources: A project's success depends on multiple factors including the
technical factors. The RALS project is no exception, the RALS project is also dependent on the
technical factors and they are displayed adapters, secondary storage and the operating system.
Human resources: The project needs to be done within the within the given time.
Responsibilities have been given to the stakeholders like the business analyst, risk management
manager, project manager, business analyst, executive sponsor, developer and tester to complete
the project tasks.
Resource
Name Type Material
Label Initials Group Max.
Units Std. Rate Ovt. Rate Cost/Use Accrue
At
Base
Calendar
Developer Work D 100% $74.00/hr $0.00/hr $0.00 Prorated Standard
Business
Project
Analyst
Work B 100% $91.00/hr $0.00/hr $0.00 Prorated Standard
Project
Manager Work P 100% $98.00/hr $0.00/hr $0.00 Prorated Standard
Business
Project
Accountant
Work B 100% $80.00/hr $0.00/hr $0.00 Prorated Standard
Tester Work T 100% $67.00/hr $0.00/hr $0.00 Prorated Standard
Risk Manager Work R 100% $71.00/hr $0.00/hr $0.00 Prorated Standard
Business
Analyst Work B 100% $79.00/hr $0.00/hr $0.00 Prorated Standard
Sponsor Work S 100% $76.00/hr $0.00/hr $0.00 Prorated Standard
Scope verification procedure: Project scope ensures that the project aims and the objectives
will be duly fulfilled; all the deliverables of the project will be met. The scope of the project is
also beneficial to solve all the queries that are raised by the volunteers and the clients.
3.2 List of resources
List of resources -
Material resources: A project's success depends on multiple factors including the
technical factors. The RALS project is no exception, the RALS project is also dependent on the
technical factors and they are displayed adapters, secondary storage and the operating system.
Human resources: The project needs to be done within the within the given time.
Responsibilities have been given to the stakeholders like the business analyst, risk management
manager, project manager, business analyst, executive sponsor, developer and tester to complete
the project tasks.
Resource
Name Type Material
Label Initials Group Max.
Units Std. Rate Ovt. Rate Cost/Use Accrue
At
Base
Calendar
Developer Work D 100% $74.00/hr $0.00/hr $0.00 Prorated Standard
Business
Project
Analyst
Work B 100% $91.00/hr $0.00/hr $0.00 Prorated Standard
Project
Manager Work P 100% $98.00/hr $0.00/hr $0.00 Prorated Standard
Business
Project
Accountant
Work B 100% $80.00/hr $0.00/hr $0.00 Prorated Standard
Tester Work T 100% $67.00/hr $0.00/hr $0.00 Prorated Standard
Risk Manager Work R 100% $71.00/hr $0.00/hr $0.00 Prorated Standard
Business
Analyst Work B 100% $79.00/hr $0.00/hr $0.00 Prorated Standard
Sponsor Work S 100% $76.00/hr $0.00/hr $0.00 Prorated Standard

8ICT PROJECT MANAGEMENT
4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors Resource Names
RALS Rostering System 211 days Mon
1/22/18
Mon
11/12/18
Details of the Project
Specifications 25 days Mon
1/22/18 Fri 2/23/18
Conducting To
conduct feasibility study
completely based on
manual system
6 days Mon
1/22/18
Mon
1/29/18
Project Manager, Business
Analyst
Analysis of the
business requirements 7 days Tue
1/30/18
Wed
2/7/18 2 Business Analyst
Making SRS
documentation 6 days Thu
2/8/18
Thu
2/15/18 3 Project Manager, Business
Analyst
Arranging meeting 6 days Fri
2/16/18 Fri 2/23/18 4 Project Manager
Milestone: Details of
complete specifications 0 days Mon
1/22/18
Mon
1/22/18
Developing a team 39 days Mon
1/22/18
Thu
3/15/18
Selecting
stakeholders 14 days Mon
2/26/18
Thu
3/15/18 5
Business Project
Accountant, Project
Manager
Checking history of
the stakeholders 7 days Mon
1/22/18
Tue
1/30/18 6 Sponsor, Project Manager
Scheduling the
project activities 8 days Wed
1/31/18 Fri 2/9/18 9 Developer, Project
Manager
Scheduling the
project budget 10 days Mon
2/12/18 Fri 2/23/18 10
Business Project
Accountant, Sponsor,
Project Manager
Milestone:
Completing the team
selection
0 days Mon
1/22/18
Mon
1/22/18
Project Designing
phase 68 days Mon
2/26/18
Wed
5/30/18
Effective volunteers
management 21 days Mon
2/26/18
Mon
3/26/18 11 Developer,Project Manager
Initiating the first
prototype 14 days Tue
3/27/18 Fri 4/13/18 14 Developer
Initiation of 17 days Mon Tue 5/8/18 15 Developer, Project
4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors Resource Names
RALS Rostering System 211 days Mon
1/22/18
Mon
11/12/18
Details of the Project
Specifications 25 days Mon
1/22/18 Fri 2/23/18
Conducting To
conduct feasibility study
completely based on
manual system
6 days Mon
1/22/18
Mon
1/29/18
Project Manager, Business
Analyst
Analysis of the
business requirements 7 days Tue
1/30/18
Wed
2/7/18 2 Business Analyst
Making SRS
documentation 6 days Thu
2/8/18
Thu
2/15/18 3 Project Manager, Business
Analyst
Arranging meeting 6 days Fri
2/16/18 Fri 2/23/18 4 Project Manager
Milestone: Details of
complete specifications 0 days Mon
1/22/18
Mon
1/22/18
Developing a team 39 days Mon
1/22/18
Thu
3/15/18
Selecting
stakeholders 14 days Mon
2/26/18
Thu
3/15/18 5
Business Project
Accountant, Project
Manager
Checking history of
the stakeholders 7 days Mon
1/22/18
Tue
1/30/18 6 Sponsor, Project Manager
Scheduling the
project activities 8 days Wed
1/31/18 Fri 2/9/18 9 Developer, Project
Manager
Scheduling the
project budget 10 days Mon
2/12/18 Fri 2/23/18 10
Business Project
Accountant, Sponsor,
Project Manager
Milestone:
Completing the team
selection
0 days Mon
1/22/18
Mon
1/22/18
Project Designing
phase 68 days Mon
2/26/18
Wed
5/30/18
Effective volunteers
management 21 days Mon
2/26/18
Mon
3/26/18 11 Developer,Project Manager
Initiating the first
prototype 14 days Tue
3/27/18 Fri 4/13/18 14 Developer
Initiation of 17 days Mon Tue 5/8/18 15 Developer, Project
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installation of system 4/16/18 Manager
Examining system
requirements 16 days Wed
5/9/18
Wed
5/30/18 16 Project Manager, Business
Project Analyst
Milestone:
Completing the entire
design phase
0 days Mon
1/22/18
Mon
1/22/18
System
implementation system 33 days Thu
5/31/18
Mon
7/16/18
Planning project
activities' objectives 14 days Thu
5/31/18
Tue
6/19/18 17 Developer, Business
Analyst
Modification of the
system that has been
implemented
12 days Wed
6/20/18 Thu 7/5/18 20 Developer, Project
Manager
Using relevant
hardware and software
resources
7 days Fri 7/6/18 Mon
7/16/18 21
Business Project
Accountant, Project
Manager, Business Project
Analyst
Milestone: System
implementation system
completion
0 days Mon
1/22/18
Mon
1/22/18
Testing phase 26 days Tue
7/17/18
Tue
8/21/18
Identifying test case
and test plan in details 9 days Tue
7/17/18 Fri 7/27/18 22 Tester
Testing of system that
has been developed 7 days Mon
7/30/18 Tue 8/7/18 25 Project Manager, Tester
Detail analysis of
data that has been
gathered
9 days Wed
8/8/18
Mon
8/20/18 26 Sponsor, Project Manager
Detail outcome of the
documentation 1 day Tue
8/21/18
Tue
8/21/18 27 Project Manager
Milestone: Granting
test results to clients 0 days Mon
1/22/18
Mon
1/22/18
Risk management
phase 33 days Wed
8/22/18 Fri 10/5/18
Detecting project
risks 12 days Wed
8/22/18 Thu 9/6/18 28 Project Manager, Risk
Manager
Detail analysis of
project risks 8 days Fri 9/7/18 Tue
9/18/18 31 Risk Manager
Mitigation of project
risks that have been
identified
6 days Wed
9/19/18
Wed
9/26/18 32 Project Manager, Business
Project Analyst
Risk registering impact's
detail analysis 7 days Thu
9/27/18 Fri 10/5/18 33 Project Manager, Risk
Manager
installation of system 4/16/18 Manager
Examining system
requirements 16 days Wed
5/9/18
Wed
5/30/18 16 Project Manager, Business
Project Analyst
Milestone:
Completing the entire
design phase
0 days Mon
1/22/18
Mon
1/22/18
System
implementation system 33 days Thu
5/31/18
Mon
7/16/18
Planning project
activities' objectives 14 days Thu
5/31/18
Tue
6/19/18 17 Developer, Business
Analyst
Modification of the
system that has been
implemented
12 days Wed
6/20/18 Thu 7/5/18 20 Developer, Project
Manager
Using relevant
hardware and software
resources
7 days Fri 7/6/18 Mon
7/16/18 21
Business Project
Accountant, Project
Manager, Business Project
Analyst
Milestone: System
implementation system
completion
0 days Mon
1/22/18
Mon
1/22/18
Testing phase 26 days Tue
7/17/18
Tue
8/21/18
Identifying test case
and test plan in details 9 days Tue
7/17/18 Fri 7/27/18 22 Tester
Testing of system that
has been developed 7 days Mon
7/30/18 Tue 8/7/18 25 Project Manager, Tester
Detail analysis of
data that has been
gathered
9 days Wed
8/8/18
Mon
8/20/18 26 Sponsor, Project Manager
Detail outcome of the
documentation 1 day Tue
8/21/18
Tue
8/21/18 27 Project Manager
Milestone: Granting
test results to clients 0 days Mon
1/22/18
Mon
1/22/18
Risk management
phase 33 days Wed
8/22/18 Fri 10/5/18
Detecting project
risks 12 days Wed
8/22/18 Thu 9/6/18 28 Project Manager, Risk
Manager
Detail analysis of
project risks 8 days Fri 9/7/18 Tue
9/18/18 31 Risk Manager
Mitigation of project
risks that have been
identified
6 days Wed
9/19/18
Wed
9/26/18 32 Project Manager, Business
Project Analyst
Risk registering impact's
detail analysis 7 days Thu
9/27/18 Fri 10/5/18 33 Project Manager, Risk
Manager
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10ICT PROJECT MANAGEMENT
Milestone: Clients’
risk document grant 0 days Mon
1/22/18
Mon
1/22/18
Project Closure 26 days Mon
10/8/18
Mon
11/12/18
Evaluation of rostering
system functions 16 days Mon
10/8/18
Mon
10/29/18 34 Sponsor, Project Manager
Product rollout 10 days Tue
10/30/18
Mon
11/12/18 37 Project Manager
Milestone: Project
closure completion 0 days Mon
11/12/18
Mon
11/12/18 38
Milestone: Clients’
risk document grant 0 days Mon
1/22/18
Mon
1/22/18
Project Closure 26 days Mon
10/8/18
Mon
11/12/18
Evaluation of rostering
system functions 16 days Mon
10/8/18
Mon
10/29/18 34 Sponsor, Project Manager
Product rollout 10 days Tue
10/30/18
Mon
11/12/18 37 Project Manager
Milestone: Project
closure completion 0 days Mon
11/12/18
Mon
11/12/18 38

11ICT PROJECT MANAGEMENT
Figure 1: Gantt chart
Figure 1: Gantt chart
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