Project Management Assessment 3: RALS Project Scenario - Analysis
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AI Summary
This project management assignment analyzes the RALS event scenario, focusing on the development of an online ticket booking system. The project begins with identifying the Measurable Organizational Value (MOV) by considering factors like consumer impact, financial aspects, and operational strategies. A detailed scope management plan outlines the project's objectives and resource allocation. The Work Breakdown Structure (WBS) breaks down the project into manageable tasks, including setting goals, identifying requirements, feasibility studies, and system development phases, complete with milestones, activity lists, resource assignments, and cost estimations. The assignment also includes a risk analysis and a quality management plan to ensure project success. Finally, a closure checklist and project evaluation plan are provided to assess the project's outcomes and effectiveness. The project aims to create a more efficient and accessible ticket booking system, improving customer experience and operational efficiency.

Running head: PROJECT MANAGEMENT
Assessment: 3
Subject: Project management
Virtucon and Globex Scenario (RALS)
Name of the student:
Name of the university:
Assessment: 3
Subject: Project management
Virtucon and Globex Scenario (RALS)
Name of the student:
Name of the university:
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1PROJECT MANAGEMENT
Table of Contents
1. Part one: Measurable Organizational Value.............................................................................................3
1.1 Identifying the desired area of impact.................................................................................................3
1.2 Different types of values......................................................................................................................4
1.3 Development of metric........................................................................................................................4
1.4 Determining the timeframe for achieving the MOV............................................................................5
1.5 Summarizing the MOV........................................................................................................................6
2. Part two: Scope management plan.............................................................................................................6
2.1 Defining scope and producing scope management plan......................................................................6
2.2 List of resources...................................................................................................................................7
2.3 Detail of the resources.........................................................................................................................8
3. Part Three: Work Breakdown Structure....................................................................................................9
3.1 Work Breakdown Structure.................................................................................................................9
3.2 Milestones for each project..................................................................................................................9
3.3 Activity list.........................................................................................................................................10
3.4 Assigned people and resources to each individual activity...............................................................16
3.5 Estimation done for each activity......................................................................................................19
3.6 Development of time phase budget....................................................................................................22
4. Part Four: Project risk analysis and plan..................................................................................................23
5. Part five: Quality management plan........................................................................................................24
5.1 Team’s philosophy.............................................................................................................................24
5.2 Activities to ensure project quality....................................................................................................24
6. Part six: Closure checklist and project evaluation...................................................................................25
6.1 Closure checklist................................................................................................................................25
6.2 Project evaluation plan.......................................................................................................................25
References....................................................................................................................................................26
Appendices...................................................................................................................................................29
Annotated Bibliography...............................................................................................................................29
Table of Contents
1. Part one: Measurable Organizational Value.............................................................................................3
1.1 Identifying the desired area of impact.................................................................................................3
1.2 Different types of values......................................................................................................................4
1.3 Development of metric........................................................................................................................4
1.4 Determining the timeframe for achieving the MOV............................................................................5
1.5 Summarizing the MOV........................................................................................................................6
2. Part two: Scope management plan.............................................................................................................6
2.1 Defining scope and producing scope management plan......................................................................6
2.2 List of resources...................................................................................................................................7
2.3 Detail of the resources.........................................................................................................................8
3. Part Three: Work Breakdown Structure....................................................................................................9
3.1 Work Breakdown Structure.................................................................................................................9
3.2 Milestones for each project..................................................................................................................9
3.3 Activity list.........................................................................................................................................10
3.4 Assigned people and resources to each individual activity...............................................................16
3.5 Estimation done for each activity......................................................................................................19
3.6 Development of time phase budget....................................................................................................22
4. Part Four: Project risk analysis and plan..................................................................................................23
5. Part five: Quality management plan........................................................................................................24
5.1 Team’s philosophy.............................................................................................................................24
5.2 Activities to ensure project quality....................................................................................................24
6. Part six: Closure checklist and project evaluation...................................................................................25
6.1 Closure checklist................................................................................................................................25
6.2 Project evaluation plan.......................................................................................................................25
References....................................................................................................................................................26
Appendices...................................................................................................................................................29
Annotated Bibliography...............................................................................................................................29

2PROJECT MANAGEMENT
1. Part one: Measurable Organizational Value
1.1 Identifying the desired area of impact
Factors Impact Ranking
Strategy In order to develop online ticket booking system for
RALS show functional, competitive and operational
business strategies are considered. With the help of these
strategies the company could gain effective competitive
advantages.
1
Consumer Customer acts as leading marketing catalyst for
marketing research, product feedback and to grab new
consumers. With increasing rate of customer satisfaction
measurable revenue will also enhance.
3
Financial With financial support and finance management system
budget forecasting, bookkeeping, reporting, payables
and receivables become possible.
2
Operational With operation strategy asset management, HR
management and eve cost management also become
possible.
4
Social Social support helps to emphasize the business boundary
and respected areas required to be improved. 5
1. Part one: Measurable Organizational Value
1.1 Identifying the desired area of impact
Factors Impact Ranking
Strategy In order to develop online ticket booking system for
RALS show functional, competitive and operational
business strategies are considered. With the help of these
strategies the company could gain effective competitive
advantages.
1
Consumer Customer acts as leading marketing catalyst for
marketing research, product feedback and to grab new
consumers. With increasing rate of customer satisfaction
measurable revenue will also enhance.
3
Financial With financial support and finance management system
budget forecasting, bookkeeping, reporting, payables
and receivables become possible.
2
Operational With operation strategy asset management, HR
management and eve cost management also become
possible.
4
Social Social support helps to emphasize the business boundary
and respected areas required to be improved. 5
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1.2 Different types of values
Better: The online ticket booking system will give better opportunities to the consumers to
access the system regardless of their location and time of booking as well.
Faster: The online system is found to be faster than the traditional and manual ticket booking
system.
Cheaper: Due to the growing usage of technology the newly developed advanced ticket booking
system is found to be cheaper than the previous system.
Strategy: In order to develop the system, the strategies those are needed to be considered include
the operational strategies, functional strategies and business strategies.
1.3 Development of metric
In order to conduct RALS event with online ticket booking system the appropriate metrics
considered by the stakeholders are as follows:
Metrics Values Weight
Estimation accuracy It helps to calculate
uncertainty, overrunning
and under running
profitability and the
predicted cost as well. EA
acts as an indicator that is
widely used for measuring
the variation between varied
cost and the estimated cost.
10%
1.2 Different types of values
Better: The online ticket booking system will give better opportunities to the consumers to
access the system regardless of their location and time of booking as well.
Faster: The online system is found to be faster than the traditional and manual ticket booking
system.
Cheaper: Due to the growing usage of technology the newly developed advanced ticket booking
system is found to be cheaper than the previous system.
Strategy: In order to develop the system, the strategies those are needed to be considered include
the operational strategies, functional strategies and business strategies.
1.3 Development of metric
In order to conduct RALS event with online ticket booking system the appropriate metrics
considered by the stakeholders are as follows:
Metrics Values Weight
Estimation accuracy It helps to calculate
uncertainty, overrunning
and under running
profitability and the
predicted cost as well. EA
acts as an indicator that is
widely used for measuring
the variation between varied
cost and the estimated cost.
10%
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Indicators of project success The indicators of project
success used include ROI;
cost performance, KPI and
employee satisfaction.
14%
Indicators of business success The indicators used for
business success include
attorney, certified public
account, and expert of
branding and marketing and
certified financial planner.
23%
Project scorecard Establishes link between the
project level indicators and
management experiences.
15%
Project performance metrics Used to divide the earned
values.
12%
Reason code analysis The analytical result of
RCA defines as customer
support centre.
30%
1.4 Determining the timeframe for achieving the MOV
MOV Timeframe
Estimation accuracy 3 months
Indicators of project success 1 months
Indicators of project success The indicators of project
success used include ROI;
cost performance, KPI and
employee satisfaction.
14%
Indicators of business success The indicators used for
business success include
attorney, certified public
account, and expert of
branding and marketing and
certified financial planner.
23%
Project scorecard Establishes link between the
project level indicators and
management experiences.
15%
Project performance metrics Used to divide the earned
values.
12%
Reason code analysis The analytical result of
RCA defines as customer
support centre.
30%
1.4 Determining the timeframe for achieving the MOV
MOV Timeframe
Estimation accuracy 3 months
Indicators of project success 1 months

5PROJECT MANAGEMENT
Indicators of business success 4 months
Project scorecard 2 months
Project performance metrics 5 months
Reason code analysis 3 months
1.5 Summarizing the MOV
Measurable Organizational Value is referred to as a method that was preliminarily used instead of
Return on Investment process. The method is capable to make comparison between the profit and the cost
of an exact product or element. The outcome of a project is dependent upon the MOV considered by the
project head initially. Different MOV are considered for developing the online ticket booking system to
conduct the RALS event much effectively and it is expected that after successful implication of these
MOV the project will be able to provide successful ad secured outcome.
2. Part two: Scope management plan
2.1 Defining scope and producing scope management plan
The scopes of the project are as follows:
 The issues associated to the manual and traditional ticket booking system, are firstly
identified
 Both the functional and non functional requirements are needed to be identified
 Based upon the requirement an online ticket booking system should be produced
 Development of system prototype
 The consumers has the ability to select ALS events that they wish to book
 To implement payment gateway for secured online money transaction
Indicators of business success 4 months
Project scorecard 2 months
Project performance metrics 5 months
Reason code analysis 3 months
1.5 Summarizing the MOV
Measurable Organizational Value is referred to as a method that was preliminarily used instead of
Return on Investment process. The method is capable to make comparison between the profit and the cost
of an exact product or element. The outcome of a project is dependent upon the MOV considered by the
project head initially. Different MOV are considered for developing the online ticket booking system to
conduct the RALS event much effectively and it is expected that after successful implication of these
MOV the project will be able to provide successful ad secured outcome.
2. Part two: Scope management plan
2.1 Defining scope and producing scope management plan
The scopes of the project are as follows:
 The issues associated to the manual and traditional ticket booking system, are firstly
identified
 Both the functional and non functional requirements are needed to be identified
 Based upon the requirement an online ticket booking system should be produced
 Development of system prototype
 The consumers has the ability to select ALS events that they wish to book
 To implement payment gateway for secured online money transaction
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6PROJECT MANAGEMENT
2.2 List of resources
Resource
Name
Type
Materia
l Label
Initial
s
Grou
p
Max.
Unit
s
Std.
Rate
Ovt.
Rate
Cost/
Use
Accrue
At
Base
Calenda
r
Project
manager
Work P
100
%
$80.00/
hr
$60.00/
hr
$0.00
Prorate
d
Standard
Software
developmen
t team
Work S
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
Marketing
team
Work M
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
Software
testing team
Work S
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
R &D team Work R
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
Client
manager
Work C
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
Hardware
Materia
l
H $40.00 $0.00
Prorate
d
2.2 List of resources
Resource
Name
Type
Materia
l Label
Initial
s
Grou
p
Max.
Unit
s
Std.
Rate
Ovt.
Rate
Cost/
Use
Accrue
At
Base
Calenda
r
Project
manager
Work P
100
%
$80.00/
hr
$60.00/
hr
$0.00
Prorate
d
Standard
Software
developmen
t team
Work S
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
Marketing
team
Work M
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
Software
testing team
Work S
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
R &D team Work R
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
Client
manager
Work C
100
%
$50.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
Hardware
Materia
l
H $40.00 $0.00
Prorate
d
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7PROJECT MANAGEMENT
software
Materia
l
s $40.00 $0.00
Prorate
d
others
Materia
l
o $40.00 $0.00
Prorate
d
Technical
training
Work T
100
%
$60.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
2.3 Detail of the resources
Name of the resources Details of the resources
Project manager Project manager are responsible to control and monitor the
project status report
Software development team The SDT are appointed to develop required software needed to
develop the online ticket booking system
Marketing team Whether the system is beneficial to the market or not are
measured by the marketing team
Software testing team The developed software are tested by the testing team
R &D team For additional technologies further functional and operational
research are done by the R&D team
Client manager The client managers work in the customer service center to
satisfy them by service affordable, n time and secured services
to the consumers.
software
Materia
l
s $40.00 $0.00
Prorate
d
others
Materia
l
o $40.00 $0.00
Prorate
d
Technical
training
Work T
100
%
$60.00/
hr
$50.00/
hr
$0.00
Prorate
d
Standard
2.3 Detail of the resources
Name of the resources Details of the resources
Project manager Project manager are responsible to control and monitor the
project status report
Software development team The SDT are appointed to develop required software needed to
develop the online ticket booking system
Marketing team Whether the system is beneficial to the market or not are
measured by the marketing team
Software testing team The developed software are tested by the testing team
R &D team For additional technologies further functional and operational
research are done by the R&D team
Client manager The client managers work in the customer service center to
satisfy them by service affordable, n time and secured services
to the consumers.

8PROJECT MANAGEMENT
3. Part Three: Work Breakdown Structure
3.1 Work Breakdown Structure
Figure 1: WBS for RALS event
(Source: Created by author)
3. Part Three: Work Breakdown Structure
3.1 Work Breakdown Structure
Figure 1: WBS for RALS event
(Source: Created by author)
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9PROJECT MANAGEMENT
3.2 Milestones for each project
Task Name Duration Start Finish Predecessors Resource
Names
Milestone 5:
completion of
project closure phase
0 days Thu 8/30/18 Thu 8/30/18 27
Project
manager ,Ha
rdware
[0],others
[0],software
[0]
Milestone 1: project
initiation phase 0 days Tue 6/26/18 Tue 6/26/18 5,6 Project
manager
Milestone 2: System
development phase 0 days Thu 7/12/18 Thu 7/12/18 12 Project
manager
Milestone 3:
completion of
project development
phase
0 days Mon
7/30/18 Mon 7/30/18 18 Project
manager
Milestone 4:
completion of
project testing phase
0 days Wed
8/15/18 Wed 8/15/18 23 Project
manager
Milestone 5:
completion of
project closure phase
0 days Thu 8/30/18 Thu 8/30/18 27 Project
manager
3.3 Activity list
WBS Task Name Duration Start Finish
Predecessor
s
Resource
Names
Cost
3.2 Milestones for each project
Task Name Duration Start Finish Predecessors Resource
Names
Milestone 5:
completion of
project closure phase
0 days Thu 8/30/18 Thu 8/30/18 27
Project
manager ,Ha
rdware
[0],others
[0],software
[0]
Milestone 1: project
initiation phase 0 days Tue 6/26/18 Tue 6/26/18 5,6 Project
manager
Milestone 2: System
development phase 0 days Thu 7/12/18 Thu 7/12/18 12 Project
manager
Milestone 3:
completion of
project development
phase
0 days Mon
7/30/18 Mon 7/30/18 18 Project
manager
Milestone 4:
completion of
project testing phase
0 days Wed
8/15/18 Wed 8/15/18 23 Project
manager
Milestone 5:
completion of
project closure phase
0 days Thu 8/30/18 Thu 8/30/18 27 Project
manager
3.3 Activity list
WBS Task Name Duration Start Finish
Predecessor
s
Resource
Names
Cost
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10PROJECT MANAGEMENT
1
Project initiation
phase
18 days
Fri
6/1/18
Tue
6/26/18
$23,520.00
1.1
Setting project
goal
4 days
Fri
6/1/18
Wed
6/6/18
R &D team $1,600.00
1.2
Identification of
functional
requirements
5 days
Thu
6/7/18
Wed
6/13/18
2
Marketing
team ,Techni
cal
training ,othe
rs [1]
$4,440.00
1.3
Identification of
non-functional
requirements
4 days
Thu
6/7/18
Tue
6/12/18
2
Software
testing
team ,R &D
team ,others
[1]
$3,240.00
1.4
Feasibility
study
9 days
Thu
6/14/18
Tue
6/26/18
3
Client
manager ,Te
chnical
training
$7,920.00
1.5
Allocation of
time
6 days
Wed
6/13/18
Wed
6/20/18
4
R &D
team ,others
[1]
$2,440.00
1
Project initiation
phase
18 days
Fri
6/1/18
Tue
6/26/18
$23,520.00
1.1
Setting project
goal
4 days
Fri
6/1/18
Wed
6/6/18
R &D team $1,600.00
1.2
Identification of
functional
requirements
5 days
Thu
6/7/18
Wed
6/13/18
2
Marketing
team ,Techni
cal
training ,othe
rs [1]
$4,440.00
1.3
Identification of
non-functional
requirements
4 days
Thu
6/7/18
Tue
6/12/18
2
Software
testing
team ,R &D
team ,others
[1]
$3,240.00
1.4
Feasibility
study
9 days
Thu
6/14/18
Tue
6/26/18
3
Client
manager ,Te
chnical
training
$7,920.00
1.5
Allocation of
time
6 days
Wed
6/13/18
Wed
6/20/18
4
R &D
team ,others
[1]
$2,440.00

11PROJECT MANAGEMENT
1.6
Requirements
gathering
6 days
Wed
6/13/18
Wed
6/20/18
4
Project
manager ,sof
tware [1]
$3,880.00
2
Milestone 1:
project initiation
phase
0 days
Tue
6/26/18
Tue
6/26/18
5,6
Project
manager ,Cli
ent
manager ,oth
ers [0]
$0.00
3
System planning
phase
18 days
Thu
6/21/18
Mon
7/16/18
$22,800.00
3.1
Resource
allocation
8 days
Thu
6/21/18
Mon
7/2/18
7
R &D
team ,softwa
re
[1],Hardware
[1],others [1]
$3,320.00
3.2
Scope
management plan
development
2 days
Thu
6/21/18
Fri 6/22/18 7
Software
development
team ,others
[1]
$840.00
3.3 Quality
management plan
12 days Wed
6/27/18
Thu
7/12/18
8 Client
manager ,Te
$10,560.00
1.6
Requirements
gathering
6 days
Wed
6/13/18
Wed
6/20/18
4
Project
manager ,sof
tware [1]
$3,880.00
2
Milestone 1:
project initiation
phase
0 days
Tue
6/26/18
Tue
6/26/18
5,6
Project
manager ,Cli
ent
manager ,oth
ers [0]
$0.00
3
System planning
phase
18 days
Thu
6/21/18
Mon
7/16/18
$22,800.00
3.1
Resource
allocation
8 days
Thu
6/21/18
Mon
7/2/18
7
R &D
team ,softwa
re
[1],Hardware
[1],others [1]
$3,320.00
3.2
Scope
management plan
development
2 days
Thu
6/21/18
Fri 6/22/18 7
Software
development
team ,others
[1]
$840.00
3.3 Quality
management plan
12 days Wed
6/27/18
Thu
7/12/18
8 Client
manager ,Te
$10,560.00
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