Holmes Institute, HI6005: Management & Globalization Research Paper

This research paper, prepared for a Higher Education faculty assignment, delves into the concepts of management and globalization. It begins with an executive summary and table of contents, followed by an analysis of two videos. The first video focuses on Taylorism and Fordism, exploring their principles and applications in modern contexts, including a discussion on the acceptance of Taylorism in today's workforce and its relevance in call centers. The second video examines Pankaj Ghemawat's views on globalization, contrasting them with those of Tom Friedman, and analyzing the impact of distance and cultural differences on global business. The paper concludes by summarizing key lessons learned from both videos and provides a comprehensive list of references.

Running head: MANAGEMENT & GLOBALIZATION
Higher Education Faculty
Assignment Cover Sheet
Subject Title Management and Organisations in a Global Environment
Subject Code HI6005
Lecturer LecturerName
Assignment Title Research Paper 1
Due Date Friday Week 6
Contact Details Student ID YourStudentID
Student Name YourName
Student e-mail address [e-mail]
I acknowledge that:
1. This assignment is my work. I acknowledged and disclosed fully any assistance received in
its preparation and cited any sources from which I used data, ideas, words, either quoted
directly or paraphrased.
2. This assignment was prepared by us specifically and only for this subject.
3. This assignment is identical with the work submitted via Self-Check on Blackboard.

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Executive Summary
E-learning Activities:
This assignment is mainly based on two videos. The first was on Taylorism and the
second one stated about Ghemawat’s views on globalization. The first section in both the
videos dealt with the video summary whereas the second section was about answering the
questions attached with it. The paper is wrapped up with the conclusion of the lessons being
learnt from the same.

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Table of Contents
Week 1 Activity 1 – Fordism and Taylorism.........................................................................3
Section 1:...............................................................................................................................3
Section 2:...............................................................................................................................3
Week 1 – Activity 2 – Pankaj Ghemawat on Globalisation.................................................4
Section 1:...............................................................................................................................4
Section: 2...............................................................................................................................5
Conclusion.................................................................................................................................6
References:................................................................................................................................8

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Week 1 Activity 1 – Fordism and Taylorism
Section 1:
In the year 1908, Henry Ford through the help of his visionary ideas along with
partner Alexander Malcomsom, structured a company with the idea being to manufacture
cars under the brand of ‘The Ford Motor Company’ (www.youtube.com 2017). It was his
thought of manufacturing cars with unfussiness and at cheap rates. This was possible only by
the alteration of the present production process of cars. Having the desire, the man was
overwhelmed by Fredrick Taylor’s effectiveness.
The management theory stated by Taylor is based on the principal that individual
workers’ efficiency would be improved only if they were being allocated tasks that were
appropriately suited to their individual strengths and abilities (Waring 2016). This can be
attained by the elimination of pointless physical movement made by workers. Each time the
worker spends was incarcerated in determining the productivity factor. No intervention of the
trade unions was allowed by Ford for ensuring the production dynamism. Ford’s innovation
and manufacturing modernisation was later known as Fordism.
Section 2:
The main idea of flouting the bigger processes in pieces is significant for the success
of the organization in the information technology segment. The working method adopted was
of limited nature having no scope for delegating the factor of responsibility. This mainly
resulted in lack of efficiency and employee abrasion.
1) Would workers in Australia, America or Europe accept the Taylorism in this form
today?
In the present era, workers all across America, Europe and Australia would not be
accepting Taylorism in its actual form. As time changes with automation factor and

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advancement of technology, there is certainly no perception in the application of the
established theories (Nyland, Bruce and Burns 2014). There would be certain consequences
needed in making the foundation theory a global success if applied presently.
2) Consider the design of scripts for use in Call Centres, can you see Taylorism in that?
The submission of Taylorism’s theory can be measured within the call centres to a
certain level but not completely. As the operation of the call centre is mainly divided into
various sectors that are specializing in forte. There can be work division within a call centre
depending on the employee’s expertise area and roles of jobs can be allocated consequently.
3) This ‘clip’ is showing history from 100 years ago. Some would say that ‘the world has
moved on’ and these ideas are out of date. However, could there be parts of the world
today for which these ideas might be just what they need? Explain.
There would be existence of certain industries within the global context that would be
requiring the sensible application of the ideas discussed. The scientific theory was formed
100 years ago, signifying the fact that the principles coined in the theory does have a long
lasting upshot. Small manufacturing firms can follow Fordism for the purpose of bringing out
innovation in their process of production. Managing of the workforce and promoting them
scientifically can lessen the production cost and augmenting revenue (Witzel and Warner
2015). The opinion of work division, rewarding employees’ hard work and commencement
of easy techniques of production are some of the golden rules for start-up businesses.
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Week 1 – Activity 2 – Pankaj Ghemawat on Globalisation
Section 1:
There seems to be two of the leading views that globalization has; either it is being
done and the world is flat (as per Tom Friedman) or that it has led to the world being

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subjugated by the institutions (Stromquist and Monkman 2014). However, Pankaj Ghemawat
has been disagreeing on both, backed by valuable data is much more convincing. Through the
help of his recent book, World 3.0 that is being based on exclusive research and profuse data
investigates the real face of globalization. It signifies the fact that the world is not an
enormous market, rather incorporated and small entities having anecdotal degrees of being
open to one another. Ghemawat also refuses the fact or rather the assumption that
globalization has been leading to the process of homogenization. The main idea that is being
refused by Ghemawat is the fact that there exists one single economy. Rather he is of the
opinion, there exists many with the countries being much more disconnected that being ever
imagined. Ghemawat is of the notion that people underestimate the benefits of globalization.
To reap all the complete benefits, businesses and governments require understanding that
there are differences.
Section: 2
The primary argument of Ghemawat has been that distance matters, not only the
physical distance but also the distance existing in culture like religion, ethnicities and
languages, administrative distances like legal aspects and economic measures like income of
consumers and resource availability (Rotach et al. 2014). These signify the fact that
businesses do not have the capability in competing everywhere. Even in the world that is
semi-globalised, geographical remoteness along with domestic impacts matter more. After
the financial crisis of 2008, the trade between USA and Canada plummeted by an
approximate figure of $100 billion to $600 billion in 2009 (Ghemawat 2017). The general
thought would have been China would be the worst hit, but in turned out to be Canada that
came out as the largest trading partner of USA. It proved the fact that even in business
context, administrative and cultural distance matters, as believed by Ghemawat.

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1. Has your view on globalisation changed after listening to Professor Ghemawat?
Explain
The globalization concept has definitely changed after hearing to Ghemawat, as
Friedman’s The World is Flat fell short of support from any convincing data and stimulating
thesis. Ghemawat’s views are being backed up by relevant statistics that only 10-25 per cent
of the world is being globalized. Friedman’s supporting evidences were of anecdotal nature,
his thesis still reflecting on the communal experience of various business leaders, still being
appropriate of the challenges these executives grapple on standard basis.
2) Consider where you have seen the fears that people have about globalisation. Do you
think these fears may subside with some data points that may suggest otherwise?
The greatest fear about globalization is the way it has been broadening the chasm
between the have-nots and the haves. There has been amplification in the global wealth,
though the concentration of the same is in fewer hands and countries (Rivard 2013). Wealthy
counties have witnesses rise in wages, though the impoverished ones have seen a major
decline. Another major worry is the environment factor. The economic globalization has been
fuelled by the forces of market that has interests in profits instead of in the protection of
planet.
The fear might subside with the backing up of relevant data that would prove what
Ghemawat has come out to prove. Whatever the man is saying he is backing the same thing
up with proper statistics and abundant data so that people have some numbers to look up to
while dealing with the globalization fear.
Conclusion
This paper discussed about the factors of Taylorism and globalisation. The first video
on Taylorism is about the innovation a company management can bring into for developing

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an industry. The second is more about the aspects of globalization as witnessed from the eyes
of Ghemawat. The person is of the opinion that the world is not flat as stated by Friedman
and that the world is breaking into small contexts.

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References:
Ghemawat, P. (2017). Actually, the world isn't flat. [online] Ted.com. Available at:
http://www.ted.com/talks/pankaj_ghemawat_actually_the_world_isn_t_flat.html [Accessed
21 Aug. 2017].
Nyland, C., Bruce, K. and Burns, P., 2014. Taylorism, the international labour organization,
and the genesis and diffusion of codetermination. Organization Studies, 35(8), pp.1149-1169.
Rivard, R., 2013. The world is not flat. Inside Higher Ed, 25.
Rotach, M.W., Wohlfahrt, G., Hansel, A., Reif, M., Wagner, J. and Gohm, A., 2014. The
world is not flat: implications for the global carbon balance. Bulletin of the American
Meteorological Society, 95(7), pp.1021-1028.
Stromquist, N.P. and Monkman, K., 2014. Defining globalization and assessing its
implications for knowledge and education, revisited. Globalization and education:
Integration and contestation across cultures, 1.
Waring, S.P., 2016. Taylorism transformed: Scientific management theory since 1945. UNC
Press Books.
Witzel, M. and Warner, M., 2015. Taylorism revisited: culture, management theory and
paradigm-shift. Journal of General Management, 40(3), pp.55-70.
YouTube. (2017). Ford and Taylor Scientific Management (Edited). [online] Available at:
http://www.youtube.com/watch?v=8PdmNbqtDdI [Accessed 21 Aug. 2017].