Research Strategy for IT and Credit Card Risk Management, Amity MBA

This assignment outlines a research strategy focused on the impact of Information Technology (IT) on credit card risk management within financial institutions. It begins by posing key research questions, such as IT's capacity to reduce credit risk and its role in monitoring data for financial loss prevention. The research aims to assess the effectiveness of IT implementation by comparing pre- and post-IT adoption credit risk management practices. The study will utilize both qualitative and quantitative data, with a focus on case studies, and draws on financial, stakeholder, and agency theories. The methodology includes secondary data analysis, questionnaires, interviews, and observation. Data analysis will involve content analysis and statistical techniques using software like R and SPSS. The research targets academic, management, policymaker, and investor audiences. Dissemination will occur through publications and presentations. The assignment also addresses ethical considerations and data protection challenges.

Research Strategy 1
RESEARCH STRATEGY
by Student’s Name
Code + Course Name
Professor’s Name
University Name
City, State
Date

Research Strategy 2
Research Strategy
Research questions
What is the impact of Information Technology on credit card risk management?
Does Information Technology (IT) have the capacity to help banks reduce their credit risk
exposure within given time frames?
Can Information Technology help in effectively monitoring data for financial institutions to
reduce the risk of financial loss?
What is the role of the Information Technology inventions such as mobile applications, cloud
computing, enterprise resource planning (ERP), Big Data, analytics, risk, and compliance
systems in credit card risk management?
How can Information Technology help in addressing the challenges related to credit card risk
management?
Assessment of aims
To know whether the questions have been answered, it is important to have data on the credit
risk management of the financial institution under consideration before the application of
Information Technology in their operations and after the implementation. The decisions that the
companies offering credit to their customers take will be vital in revealing if the aims are
achieved. For instance, if more companies embrace Information Technology in their credit card
risk management, it is mean that Information Technology has a positive impact on credit card
management. Therefore, when the aim is achieved, there will be an answer to all the research
questions that the study strives to answer.
The standard of proof will be a comparison of the results of the study to those of other similar
studies that have been done on the same topic. The answers to the research questions should have

Research Strategy 3
some form of correlation. The research will, therefore, need both qualitative data and quantitative
data to ensure that the aims of the study are achieved. However, the bulk of the data will be
qualitative in nature since it will include mainly case studies of various financial institutions.
Relationship between theory and research question
The main assumption in the study is that Information Technology that the financial companies
need to help them perform various tasked in credit card risk management has already been
advanced. Information Technology is has been advancing in the 21st century is almost every
industry. The study believes that the financial industry is one of the most important industries in
the world, and therefore much of the focus of Information Technology is focused on it (Sheng,
Amankwah-Amoah, and Wang 2019). The other second assumption is that a considerable
number of financial institutions have shifted from the traditional strategies of credit card
management to those that are guided and informed by Information Technology. With the
availability of organizations that have shifted to Information Technology, the study will be able
to have data and case studies that will help to answer the research questions.
The theories that the research is based on include financial theory, stakeholder theory, and
agency theory. All these three theories are risk management theories. The financial theory
suggests that the value that an equity share bears is dictated by its fundamental value, which is
more of the expected discounted value of its future outcomes (Saito, Savoia, and Famá, 2013).
The stakeholder theory focuses more on the moral, ethical, and value of the business when
managing various stakeholders involved within an organization (Harrison, Freeman, and Abreu
2015). Agency theory, on the other hand, focuses on giving explanations and resolutions to
issues between principals and agents (Smith 2011). Shareholders are mainly considered the
principals, while the organization executives are the agents in most cases.

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Through the literature review, I have been able to analyze some of the ideas that will help to
inform on the hypothesis that I will formulate. Literature review suggests that companies that are
adopting more advanced Information technology have some considerable advantage in their
credit card risk management.
Techniques for learning about the process/establishment of the project
The study will be focusing on financial institutions that offer credit to their customers as a way
of leveraging competitive advantage and retaining their customers. The research will use a
sample of financial organizations within the country. Secondary data, mainly from online
sources, will be vital in the research, especially because they are easily accessible. Other
qualitative data collection methods such as observation, interviews, and questionnaires will also
be utilized in the study. The questionnaires will be open-ended, and I will be designing them
specifically for the research.
Resources for evaluation
For evaluation, there are several resources that are available and will help in the evaluation. They
include institutional, human, and financial resources. The institutional resources that will be
utilized for the evaluation include the library, which has plenty of academic resources and
internet access. The human resource includes the people who will help in the collection of data
and also a sampling of the desired population. Lastly, financial resources are available to
necessitate the success of the research by catering for costs such as transportation costs during
data collection. Analysis of the data may be done by the common statistical software such as R
and SPSS software.

Research Strategy 5
Data analysis
I will do the data analysis individually to save on the total cost of the research. I will work and
ensure that I produce the final dissertation report. The report will not only show how the data
was analyzed but also how other aspects of the research, such as data collection were performed.
The data analysis techniques that will be possibly utilized will be the content analysis (Hesse-
Biber 2010). The data collected from the interviews and the open-ended questionnaires will be
perfectly analyzed using content analysis.
The quantitative analysis will be done based on the quantitative data collected. The descriptive
and inferential analysis will be the statistical analysis that will be done on the quantitative data
that will be conducted. Qualitative data, on the other hand, will be analyzed through content
analysis that will employ the basic coding process by strategically arranging the large quantities
of qualitative data into fewer content categories (Bengtsson 2016).
The audience and their triggers
The target audiences for the research are quite numerous, ranging from the academic audience,
management audience, policymakers, and investors. The academic audiences are scholars who
are mainly interested in advancing their knowledge in various fields. The management of the
financial institutions ranging from senior management to middle management, will be an
important audience for the research. The findings of the research will have a direct impact on
their decision making with regards to credit card risk management. The influence of the research
findings will be most important to the management of the financial organizations giving credit to
their customers through credit cards.

Research Strategy 6
Dissemination of the project
The dissemination of the project will be done by publishing the findings in statewide
publications and national journals (Sklar 2010). The dissemination strategy will enable financial
companies all over the country to access the findings and apply them effectively. The full report
can only be published ones in a year. The research brief will also be presented to enable the
audience to get important details about the research without having to go through all of it.
Challenges and how to address them
Several ethical considerations will have to be considered in the research. Only the researchers
have the right to reproduce the report for financial gain. Legal measures will be taken to those
who reproduce the report without legal authorization. The data is collected from financial
organizations within the country hence the need to request permission from the companies before
publishing the data. The reports will be available in the national journals and may be accessed
anytime upon meeting the requirements of the national journals.

Research Strategy 7
References
Bengtsson, M. (2016). How to plan and perform a qualitative study using content
analysis. NursingPlus Open, 2, pp.8-14.
Harrison, J.S., Freeman, R.E. and Abreu, M.C.S.D. (2015). Stakeholder theory as an ethical
approach to effective management: Applying the theory to multiple contexts. Revista brasileira
de gestão de negócios, 17(55), pp.858-869.
Hesse-Biber, S. (2010). Analyzing qualitative data: With or without software. Boston College,
Massachusetts, USA.
Saito, A.T., Savoia, J.R.F. and Famá, R. (2013). Financial theory evolution. International
Journal of Education and Research, 1(4), pp.1-18.
Sheng, J., Amankwah-Amoah, J. and Wang, X. (2019). Technology in the 21st century: New
challenges and opportunities. Technological Forecasting and Social Change, 143, pp.321-335.
Sklar, M. (2010). The influence of dissemination techniques on different evaluation
stakeholders (Doctoral dissertation, Sciences).
Smith, T.R.. (2011). Agency Theory and Its Consequences A study of the unintended effect of
Agency Theory on risk and morality techniques. Nairobi: Africa Centre for Technology Studies
(ACTS).